Most of the calls are ended suddenly and the phone turhes off

most of the calls are ended suddenly and the phone turnes off

Are you using any accessories with the iPhone, like a protective case or bluetooth headset? If you ar try testing the iPhone without the accessories.
If that doesn't take care of it, try restoring the iPhone.

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I just purchased Export PDF, and when I use it, it opens them in WordPad (which I never use) instead of Word. Thus, the pictures are not there, and the fonts are changed. How do I get into Word?

I just purchased Export PDF, and when I use it, it opens them in WordPad (which I never use) instead of Word. Thus, the pictures are not there, and the fonts are changed. How do I get them imported into Word?

Hi,
I checked your account,your Export PDF subscription is in 'Pending' status.
Once it gets confirmed you will be able to use it.
Please let us know if you require further assistance.
Regards,
Florence

I have 2 new email accounts added to my Imac. How do I get them to appear on the macbook and my iPhone. The computers are with maverick and the iPhone has the latest iOS 7.0.3. Thanks

I have added 2 new email accounts to my Imac. How do I get them to appear on my macbook pro and my iPhone. The computers are with maverick and the iPhone has the latest iOS 7.0.3. Thanks

Connect the device to the computer and iTunes and follow the instructions on this support document. http://support.apple.com/kb/HT1808

All the fonts are in caps and the cap lock is not on. PSE 8

all the fonts are in caps and the cap lock is not on. PSE 8 Why is this happening and how do I fix it?

Suggest that you reset preferences. This will frequently correct things like you are experiencing.
Windows
Step 1. Hold down the Alt + Ctrl + Shift keys as you click on the icon to open Elements. When asked if you want to delete the settings file, say yes.
Step 2. Reset the preferences .
Step 3. Close Elements and let the file regenerate.

I installed iWork11 but the '09 versions of the software are still running--and the default. What do I need to do to get the '11 versions working?

I installed iWork11 but the '09 versions of the software are still running--and the default. What do I need to do to get the '11 versions working?

It's very simple. If you want to use iPhoto, just let it manage things as it does. Other than that: Export from iPhoto and delete the image from iPhoto. That will remove the master and all versions.
If space is an issue... use an external disk.
Don't change anything in the iPhoto Library Folder via the Finder or any other application. iPhoto depends on the structure as well as the contents of this folder. Moving things, renaming things, deleting them or otherwise making changes will prevent iPhoto from working and could even cause you to damage or lose your photos.
Regards
TD

How to reset the Apple ID password when the emails are not received and the security questions not right?

My foolish husband put his apple password on a website. Apple has suspended his account. He is not getting the reset password emails and the security questions are not the ones he used. We live in Malawi where there is no phone support access. How can he contact apple by chat or email (through a different account) to start getting his emails back?

Hey Debbie,
Welcome to Apple Support Communities.
It sounds like your husband’s Apple ID was disabled, so he tried to reset the password for the account and hasn’t received the password reset email. Take a look at the article linked below, it provides troubleshooting tips that will resolve most issues receiving password reset emails.
If you didn't receive your verification or reset email - Apple Support
And, to answer your question about contacting Apple for help with the disabled Apple ID, this article outlines the options for getting help with Apple IDs.
Contact Apple for help with Apple ID account security - Apple Support
Cheers,
-Jason

HELP! My iTunes library has disappeared so when I open iTunes it's blank. All the files are still there and the data is on my iPod, how do I restore it??

This happened about twenty minutes ago and I'm frantic trying to get it back.
I've tried all the stuff I can find online, turning it off and on again and nothing will work!
I even tried restoring old libraries to see if that would work but still nothing!
HELP I'M DESPERATE!!

Hello iainhoey
Follow the steps in the article below to roll back the previous iTunes library file to get back your iTunes library.
No content shows up in iTunes after updating
http://support.apple.com/kb/ts1967
Regards,
-Norm G.

HT4623 I installed the latest update this morning and my phone turned off and won't turn back on. Help!

My battery was fully charged. The notice for an update came up so I told it to start. Then the phone shut off and won't turn back on. When I plug it back in, I can hear it "revving" but it still won't turn on. Any ideas?

Did you already try to reset the phone by holding the sleep and home button for about 10sec, until the Apple logo comes back again? You will not lose data by resetting, but it can cure some glitches.
If this does not work, try to connect in recovery mode, explained here:
iOS: Unable to update or restore

Phone keeps ringing on the caller's end - Is This a Call Waiting and Flash Button Problem?

I had FIos phone service installed 2 weeks ago. I am having a sporadic but regularly occurring issue with incoming calls that I think might be related to the Call Waiting and flash button so I am looking for some input. Before describing the issue here are a couple of things to know:
- I have my Verizon voice mail service turned off on my account.
- I have the call waiting function set to off.
- On my phone handset the Talk and Flash operation is the same button.
Now here is my issue. Often but not 100% of the time people are telling me that the phone just rings and rings on their end. After receiving many complaints since my Fios install that the phone rings and my phone answering machine does not pick up the call I have been calling my home phone number with my cell phone and I have determined the following:
1. My home answering machine will pick up the call, however on my cell phone which is the calling end the phone is still just ringing.
2. Sometimes I will press the talk button but there will be dead air but on my cell phone which is the calling end it will still be ringing.. But if I press the Talk/Flash button a couple of times the call completes.
Since my Talk and Flash button are the same I started to wonder if that is a factor so I repeated scenarios above and found that after pressing the Talk button a couple of times then the call is answered and the phone stops ringing on the caller's end.
I know that with Call Waiting the caller's end will just keep ringing unless the called end switches over with the Flash button. So my question is even though I have the Call Waiting function turned off could the combination Talk/Flash button be the reason why the call just rings on the caller's end even though I have Call Waiting turned off? And f this is the cause then why is it happening and does it mean that I have to buy a new phone that has separate Talk and Flash buttons?
I hope the above description of my problem makes sense and can be answered. Thank you

Without buying a new phone you can test this. Unplug the phone that has the combination button. If its a cordless phone base station with multiple handsets, make sure you unplug those as well. Then use a regular phone plugged in to do test calls (if you dont have one you could maybe borrow one for a couple minutes from a friend, family, or neighbor).
Anthony_VZ
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I have a problem with your app store, always I want to update a new app, I want to know what Schiffer and novelty app! Most of my applications are in English, and they write what the improvement and renewal are written in English, and I do not speak the

Hi
I have a problem with your app store, always I want to update a new app, I want to know what Schiffer and novelty app! Most of my applications are in English, and they write what the improvement and renewal are written in English, and I do not speak the language! I try to copy the text, color (gray) is not successful, the variance can it, so we can copy the text and translate?
I thank you for your help, it can help to humanize

You are right, but how could i send it to Apple? when the phone company first replaced my iphone they had in stock alots of iphones and they just sent mine back to Apple and gave me a new one, so all i did is to give them my phone, but now how could i sent it to Apple? and i cant send it by myself, and the store wont do that, its a lost for them.. so sending it to Apple wasnt an option from the begining.
and for the record, i dont think the store where i bought it is an authorized shop.. its just a store who boughts phone's from Apple in a low price and sells it in much more money..

I updated my Iphone4S this week to the newest IOS 7.1 and now everyone who calls me says the calls are not clear, muffled. Is there something I can do to clear this? 4 people in 4 different states that called me all said the same thing.

I updated my Iphone4S this week to the newest IOS 7.1 and now everyone who calls me says the calls are not clear, muffled. Is there something I can do to clear this? 4 people in 4 different states that called me all said the same thing.

Settings > General > Reset > Reset Network Settings
Contact the carrier to troubleshoot.

My iphone froze last nite and i was unable to exit the app i was on, it then switched the screen off as if it was not in use, now i am unable to open my iphone or switch it off, calls are still comin thro as phone is vibrating but im unable to answer

my iphone froze last nite and i was unable to exit the app i was on, it then switched the screen off as if it was not in use, now i am unable to open my iphone or switch it off, calls are still comin thro as phone is vibrating but im unable to answer as cant activate the screen?????
pls help

See Here for > Frozen or unresponsive iPhone
Try this First...
Press and Hold the Sleep/Wake Button and the Home Button at the Same Time...
Wait for the Apple logo to Appear...
Usually takes about 15 - 20 Seconds... ( But can take Longer...)
Release the Buttons...
http://support.apple.com/kb/ht1430
More Info here...
https://discussions.apple.com/message/19521062

When making a call, sometimes, my iPhone 5 , gets stuck on 'Calling' than I have to press END..but still nothing happens, than when I press HOME button, the call app keeps running in the background and it keeps saying CALLING... please help

When making a call, sometimes, my iPhone 5 , gets stuck on 'Calling' than I have to press END..but still nothing happens, than when I press HOME button, the call app keeps running in the background and it keeps saying CALLING... than I have to wait 2 - 3 minutes and call again.
please help

Has nothing to do with the SIM or master reset. This has been done to my phone. The SIM once and the factory reset many times over. You all just sold us a bad piece of equipment and have us by the tail with our contracts so none of us can get a new phone without paying full price or re-upping our contract. I just got off the phone last night with your high up tech people (you know, the hidden number we get once we tear into your support people enough), they went into my phone again and still didn't find anything wrong. I about got fired from my job for not getting my calls and texts. The BBB has now been contacted, and I feel your end should shore this up for all of us!

Running a mid 2009 iMac on 10.7.5, 3 gb memory, 320 gb hd. Suddenly the computer stoped reading DVDs and the only time I can read a CD is if I restart. Quite often when I insert a CD it gets stuck and I cannot get it out until I restart and it shows u

Running a mid 2009 iMac on 10.7.5, 3 gb memory, 320 gb hd.
Suddenly the computer stoped reading DVDs and the only time I can read a CD is if I restart. Quite often when I insert a CD it gets stuck and I cannot get it out until I restart and it shows up on the desktop where I can then eject it.
I have checked and double checked the finder prefs and all looks normal showing a check mark on CDs,DVDs etc. (the ones I want to show up on the desktop)
I have reset the PEAM, repaired permissions with both the disk utility on the computer and the disk utility when I start up in the Recovery Disk. I did notice that sometimes the permission repeat the same correction several times before it moves on, and sometimes it doesn’t. I have Windows installed on a partition but I keep it unmounted until it is needed for my wife’s work. The dock seems to be just fine and all the apps seems to run just fine. When I insert a photo CD iPhoto does not open but when I insert a music CD iTunes does open.
Also, most every time I open iPhoto it takes a long time(sometimes as long as 2 minutes) for it to load.
Sometimes my Mail (Mail 5.3) does not post new mail but most of the time it does.
Once and a while it seems like the computer slows way down but then it seems ok ten minutes later.
All of these ‘things’ seemed to have happen suddenly and I have not downloaded anything from the internet in some time.
Of course the warranty and extended warranty are both no longer in effect having had this computer for more than three years.
I am running Java and Adobe Player because some of the sites I go to a lot require both.

I believe that insufficient RAM may be the source of some of your problems. If you have a RAM of somewhere 4 to 8GB, you will experience smoother computing. 3GB doesn't seem right, so you might want to learn more by going to this site:
http://www.crucial.com/store/drammemory.aspx
I don't know what know what's happening with your optical drive, but it seems you use your drive quite a bit. In that case, look into a lens cleaner for your machine. It's inexpensive, works quite well.
I hope you'll post here with your results!

When i leave my computer alone for a while and i'm signed into ichat, instead of it putting me to away like the settings are set to it just signs me off...how do i fix it? i want it to stay logged on until i sign out

when i leave my computer alone for a while and i'm signed into ichat, instead of it putting me to away like the settings are set to it just signs me off...how do i fix it? i want it to stay logged on until i sign out

Hi,
This is mostly about what is called Away as a Status and setting an Away Status Message when going Idle.
Idle happens when there has been no Keyboard or Mouse input for 10 mins.
(read as for any Input device like Trackpad, Graphics pad, Trackball etc)
The Bottom section of the General Section of the iChat Preferences is abouut what happens when you go Idle. (The Orange Arrow and Text in the pic Below)
(Your Status indicator will go Amber)
Some of this does depend if you have Set "Block others for Seeing me as Idle " in the Accounts section > Account Info Tab on AIM Logins.
It is also linked to Fast User Switching (your Mac User Account could go Idle whilst you are Logged in as another Mac User Account).
The Blue Arrow and Text points out you can make sure iChat stays at the Last Status (And Message) you used on Quit (The default is for this to be Ticked and iChat to change to Available).
The Red Arrow and Text is about whether you appear as Fully Off line on Quit and Sleep.
On Quit iChat does not fully log you out of the AIM Servers.
You will appear as Off Line to your Buddies but the AIM servers will keep Off Line Messages for you (well, if you have never replied "NO" to the first Off Line IM you ever got)
However it does seem that in certain Combos of these settings that you can "Seen" by your Buddies as Away rather than Off line.
Picture of General Section of Preferences
If you add in to this mix a shorter time than the Idle time to make the computer go to Sleep then you can also create other "states" as well.
So...
In it's default settings:-
1) iChat will always set you to Available on Launch.
2) At 10 mins of no input you will go Idle (Amber)
3) For Fast User Switching you can set iChat to go Off Line or to Go "Away" (A Status Message setting).
(It has been so long I forget what the Default was)
4) iChat is set by default to show you going Idle (See the Accounts section of the Preferences)
5) If you specifically set an Away Status (or Message) then iChat will do whatever is set in the bottom part of the General Section.
6) Sleep will put you Off Line and the "When I Quit iChat, Set My Status to Off Line" option will kick in
The Default is for this to be Unticked.
There is no setting to create going to Away if left alone.
I am not entirely sure on this one though as I think it can be created via "Second Pass" things.
Note:-
Example of Second Pass.
Go to the View Menu and the Sort Buddies option.
If you sort by First Name then the Buddy list is likely to Reorganise itself based on the Address Book Entries.
If you now Sort by Availability it will organise those First Names by Availability rather than reverting to what was set before.
(Screen Names Only Buddies will appear alphabetically in any list)
Now repeat by Sort by Last Name then Availability and you will see that the list is not in the same order as First Names and Availability.
At this point I am not sure exactly what you meant.
The Title bit implies that Sleep was/is getting in the way.
The actual question details leave me wondering what you think you have set iChat to do ?
8:40 PM Friday; May 6, 2011
Please, if posting Logs, do not post any Log info after the line "Binary Images for iChat"
 G4/1GhzDual MDD (Leopard 10.5.8)
 MacBookPro 2Gb( 10.6.7)
, Mac OS X (10.6.7),
"Limit the Logs to the Bits above Binary Images."  No, Seriously

Most of the calls are ended suddenly and the phone turhes off

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