Most recent Firefox update won't load Mobileme mail, contacts, calendar, etc. work.
I have used Firefox for years on a windows box to access Mobileme. Suddenly, after the latest update, I can't get the mail. I get a blank screen that says "loading mail" i (iin a smaller font than the usual notice), but nothing happens and the lower right status bar says "Done". Contacts, and calendar work. Tried Apple support and they had me clear history and cache on Firefox adn then reinstall it. But is still does not work.
This only seems to happen with the "new improved" version of Firefox.
Older version still works just fine.
Please fix
Similar Messages
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This question is admittedly a little complicated. The New York Times website has a number of weblog pages which include brief stories followed by space for readers to leave comments. You probably need to be a Times On-Line subscriber to really see what I'm talking about, but some examples would be this City Room blog: http://cityroom.blogs.nytimes.com/2011/09/02/bloomberg-cancels-radio-talk-amid-furor-over-aides-resignation/ or this Arts Beat blog: http://artsbeat.blogs.nytimes.com/2011/09/01/theater-talkback-remembering-jerry-leiber-a-reluctant-pioneer-of-the-jukebox-musical/
Since the most recent Firefox updates, when I view these pages, which traditionally have a number of reader comments at the bottom of the Times' story (or at least a space to leave a comment), I can no longer see the comments. There's simply empty. blank space. I know that the comments are there; if I open Internet Explorer and log on to the same page, the comments are suddenly visible. I don't understand where this problem has come from. I haven't noticed whether I'm missing seeing anything on other websites yet.
I also cannot post comments on other parts of the Times website; while the pages dedicated to story-specific reader comment seem to load correctly and the space to type my comment does appear, I can't actually submit the comment. Repeated pressing of the "submit" icon has no effect. Once again, this works normally in IE.
For the record, in the past week, I have changed my computer's anti-virus software from McAfee to Norton 360. I run Windows XP. If there's any another information I can provide, please advise, as I vastly prefer running Firefox to IE.If it happens again then try to reload the website or clear the cache and the cookies from that website.
Reload web page(s) and bypass the cache.
* Press and hold Shift and left-click the Reload button.
* Press "Ctrl + F5" or press "Ctrl + Shift + R" (Windows,Linux)
* Press "Cmd + Shift + R" (MAC)
"Clear the Cache":
* Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now"
"Remove Cookies" from sites causing problems:
* Tools > Options > Privacy > Cookies: "Show Cookies"
*http://support.mozilla.com/kb/Deleting+cookies
*http://support.mozilla.com/kb/How+to+clear+the+cache -
Since the most recent Firefox update 3.6.8 my banking institution no longer shows as having a secure encrypted connection, however, my bank assures me all is well with their certificates and that is a problem with the new Firefox browser update, can you give me some idea why it is doing this?
== This happened ==
Every time Firefox opened
== Right after the new Firefox updateHello Anne.
Can you please try it in a new (temporary) Firefox profile and see if the issue is still present? See [http://support.mozilla.com/en-US/kb/Managing+profiles this article] to know how to create a new Firefox profile. Please report back the results. -
Since the most recent Firefox update Flash (v.10.3) no longer works on some sites
I had problems with the Flash v.11.whatever recent upgrade so uninstalled it and installed v.10.3etc. It worked fine for all sites until the most recent Firefox update a few days ago (27th August, 2012?). Now Flash will not work on some sites e.g. UK's Channel 4 On Demand service. Other browsers work fine on same site e.g. Chrome. Can you guys at Mozilla try and get Firefox communicating with Flash again? Thanks.
Hello Anne.
Can you please try it in a new (temporary) Firefox profile and see if the issue is still present? See [http://support.mozilla.com/en-US/kb/Managing+profiles this article] to know how to create a new Firefox profile. Please report back the results. -
Firefox is my default browser and since the most recent Firefox update I have been unable to click through links I receive from Windows Live Email to the Firefox browser, but it works if my browser is set to IE9?? I have checked the defaults settings and both are fine, so Any explanations or ideas on how to solve this?
Take each of the following steps that you haven't already tried, until the problem is resolved.
Step 1
Restart the router. Many problems are solved that way.
Step 2
Change the name of the wireless network, if applicable, to eliminate any characters other than letters and digits. You do that on your router via its web page, if it's not an Apple device, or via AirPort Utility, if it is an Apple device.
Step 3
Run the Network Diagnostics assistant.
Step 4
Back up all data.
Launch the Keychain Access application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Keychain Access in the icon grid.
Enter the name of your wireless network in the search box. You should have one or more "AirPort network password" items with that name. Make a note of the name and password, then delete all the items. Quit Keychain Access. Turn Wi-Fi off and then back on. Reconnect to the network.
Step 5
You may need to change other settings on the router. See the guidelines linked below:
Recommended settings for Wi-Fi routers and access points
Potential sources of interference
Step 6
Make a note of all your settings for Wi-Fi in the Network preference pane, then delete the connection from the connection list and recreate it with the same settings. You do this by clicking the plus-sign icon below the connection list, and selecting Wi-Fi as the interface in the sheet that opens. Select Join other network from the Network Name menu, then select your network. Enter the password when prompted and save it in the keychain.
Step 7
Reset the System Management Controller (SMC). -
After the most recent firefox update I lost the search function in hotmail
After the most recent upgrade for Firefox the search function in my Hotmail account no longer works. When I try to search through my email for a specific item, I get a message, "It looks like there's a problem with Windows Live Hotmail right now. It should be fixed soon, so please try again in a few minutes. Sorry for the inconvenience."
Also, when I load up my Hotmail account it pretty much seems to take over my browser. If I follow a link from an email to another website, I will often be pulled back to Hotmail...with or without a "hang" and I will get the "Warning: Unresponsive Script" message. It appears to be related to the ad bar that runs on the right side of the Hotmail page. It gets worse if I have more than two tabs open.
I have a similar experience with Facebook. It will often pull me back if I go to another tab. The "Warning: Unresponsive Script" message will come up. often after a considerable "hang" delay. This also can happen if I am participating in a thread. Often, when I am typing it will hang, sometimes for several minutes before my cursor resumes functionality. It can take a very long time to complete even one paragraph.See http://kb.mozillazine.org/Clipboard_not_working
Try to use the keyboard if the buttons on the web page aren't working.
* Copy: Ctrl+C or Ctrl+Insert
* Paste: Ctrl+V or Shift+Insert
* Cut: Ctrl+X or Shift+Delete -
Flash does not work correctly in full screen after most recent Firefox update
== Issue
==
Firefox is having problems with certain web sites
== Description
==
Yesterday, firefox updated itself automatically. The "what's new" screen suggested that I update Flash immediately, so I did. I had a little trouble. I eventually uninstalled Flash and re-installed with the latest version, but it is now up to date. Now flash videos will not play properly in full screen. The picture will freeze for a few seconds with the audio still playing, the screen will go blank, then the video will restart from where the audio was when the screen went blank. Sometimes Flash will crash completely and I will have to reload the page to restart the video, even not full screen. Other times I get an error message that my video driver stopped working. I have checked and my video driver is up to date.
== URL of affected sites
==
[http://www.colbertnation.com]; Hulu.com; and others
== Troubleshooting information
==
Application Basics
Name
Firefox
Version
3.6.4
Profile Directory
Open Containing Folder
Installed Plugins
about:plugins
Build Configuration
about:buildconfig
Extensions
Name
Version
Enabled
ID
Java Console
6.0.16
true
Skype extension for Firefox
3.3.0.3971
true
TVU Web Player
2,4,9,1
true
[email protected]
RealPlayer Browser Record Plugin
1.1.1
true
Glasser
3.5.2
true
[email protected]
Java Console
6.0.18
true
Adobe DLM (powered by getPlus(R))
1.6.2.63
true
Modified Preferences
Name
Value
accessibility.typeaheadfind.flashBar
0
browser.history_expire_days.mirror
180
browser.places.importBookmarksHTML
false
browser.places.smartBookmarksVersion
2
browser.startup.homepage
http://www.google.com/ig
browser.startup.homepage_override.mstone
rv:1.9.2.4
browser.tabs.autoHide
true
browser.tabs.warnOnClose
false
dom.max_script_run_time
1800
extensions.lastAppVersion
3.6.4
network.cookie.prefsMigrated
true
places.last_vacuum
1275720932
print.print_printer
Microsoft XPS Document Writer
print.printer_Microsoft_XPS_Document_Writer.print_bgcolor
false
print.printer_Microsoft_XPS_Document_Writer.print_bgimages
false
print.printer_Microsoft_XPS_Document_Writer.print_command
print.printer_Microsoft_XPS_Document_Writer.print_downloadfonts
false
print.printer_Microsoft_XPS_Document_Writer.print_edge_bottom
0
print.printer_Microsoft_XPS_Document_Writer.print_edge_left
0
print.printer_Microsoft_XPS_Document_Writer.print_edge_right
0
print.printer_Microsoft_XPS_Document_Writer.print_edge_top
0
print.printer_Microsoft_XPS_Document_Writer.print_evenpages
true
print.printer_Microsoft_XPS_Document_Writer.print_footercenter
print.printer_Microsoft_XPS_Document_Writer.print_footerleft
&PT
print.printer_Microsoft_XPS_Document_Writer.print_footerright
&D
print.printer_Microsoft_XPS_Document_Writer.print_headercenter
print.printer_Microsoft_XPS_Document_Writer.print_headerleft
&T
print.printer_Microsoft_XPS_Document_Writer.print_headerright
&U
print.printer_Microsoft_XPS_Document_Writer.print_in_color
true
print.printer_Microsoft_XPS_Document_Writer.print_margin_bottom
0.5
print.printer_Microsoft_XPS_Document_Writer.print_margin_left
0.5
print.printer_Microsoft_XPS_Document_Writer.print_margin_right
0.5
print.printer_Microsoft_XPS_Document_Writer.print_margin_top
0.5
print.printer_Microsoft_XPS_Document_Writer.print_oddpages
true
print.printer_Microsoft_XPS_Document_Writer.print_orientation
0
print.printer_Microsoft_XPS_Document_Writer.print_pagedelay
500
print.printer_Microsoft_XPS_Document_Writer.print_paper_data
1
print.printer_Microsoft_XPS_Document_Writer.print_paper_height
11.00
print.printer_Microsoft_XPS_Document_Writer.print_paper_size_type
0
print.printer_Microsoft_XPS_Document_Writer.print_paper_size_unit
0
print.printer_Microsoft_XPS_Document_Writer.print_paper_width
8.50
print.printer_Microsoft_XPS_Document_Writer.print_reversed
false
print.printer_Microsoft_XPS_Document_Writer.print_scaling
1.00
print.printer_Microsoft_XPS_Document_Writer.print_shrink_to_fit
true
print.printer_Microsoft_XPS_Document_Writer.print_to_file
false
print.printer_Microsoft_XPS_Document_Writer.print_unwriteable_margin_bottom
0
print.printer_Microsoft_XPS_Document_Writer.print_unwriteable_margin_left
0
print.printer_Microsoft_XPS_Document_Writer.print_unwriteable_margin_right
0
print.printer_Microsoft_XPS_Document_Writer.print_unwriteable_margin_top
0
privacy.sanitize.migrateFx3Prefs
true
privacy.sanitize.timeSpan
0
security.warn_viewing_mixed
false
== Firefox version
==
3.6.4
== Operating system
==
Windows 7
== User Agent
==
Mozilla/5.0 (Windows; U; Windows NT 6.1; en-US; rv:1.9.2.4) Gecko/20100611 Firefox/3.6.4
== Plugins installed
==
*-2,4,9,1
*getplusplusadobe16263
*np-mswmp
*1.9.0042.0
*Winamp Application Detector
*6.0.12.709
*RealPlayer(tm) LiveConnect-Enabled Plug-In
*RealJukebox Netscape Plugin
*The QuickTime Plugin allows you to view a wide variety of multimedia content in Web pages. For more information, visit the QuickTime Web site.
*Adobe PDF Plug-In For Firefox and Netscape
*Default Plug-in
*The Hulu Desktop Plugin allows Hulu.com to integrate with the Hulu Desktop application.
*Google Update
*Shockwave Flash 10.1 r53
*iTunes Detector Plug-in
*DivX Web Player version 2.0.0.254
*GEPlugin
*3.0.50106.0
*Virtual Earth 3D 4.00090316005 plugin for Mozilla
*Google Updater pluginhttp://pack.google.com/
*Next Generation Java Plug-in 1.6.0_18 for Mozilla browsers
*Adobe PDF Plug-In For Firefox and Netscape "9.3.2"I updated to 3.6.4 and when I went to NetFlix to watch the next show of a series, it said
something like
Installation complete, restart your browser.
I restarted browser, same problem. Restarted comp. Same problem.
I updated Adobe Flash 10.1, still same problem.
But able to watch some vids on other sites, but full screen gave me the big blank white screen with audio only, had to click around in the dark ( so to speak) to find the minimize button.
I did a System Restore to before the Firefox and Adobe updates.
I then did not update Firefox as recommended and went to NetFlix and wellah, i can view the movies again.
And Full Screen is fine.
I then experimented and updated Firefox only, went to NetFlix and got same msg with no viewable shows.
So did a System Restore once more.
Staying at 3.6.3 for a while longer until I know I can watch my movies.
I don't own a TV, so this is my only form of an occasional escape.
I do hope this is figured out soon.
With what I have done, it seems to be Firefox, Not Flash.
Good Luck to us all. -
Recent ITunes update has caused ITunes not to work. Tried uninstalling all Apple products and reinstalling fresh. Still doesn't work. Tried reinstalling from an old install.exe. Install went nicely but program won't start as it says it can't open the library file.
Now that I have no way of accessing any of the products I have purchased from ITunes, I will most certainly never use ITunes again for any reason. Why throw good money after bad? I will use another MP3 player that is not as cumbersome or proprietary.
Lesson learned. -
Every time I try to download anything firefox stops responding and will not do anything until I restart it. Can I revert back to a previous version, or is there a fix for it? When I restart firefox, then the download continues and all is well until I try to download something new (which I do quite often).
You may well find this article of interest and help in sorting out your problems: [[Installing a previous version of Firefox]] The article does contain a link for previous versions, but also points out other troubleshooting advice that may be more appropriate in some instances.
Another useful article is [[Basic Troubleshooting]]
I hope you sort out your problems either by downgrading or finding the cause of the problem. -
After the most recent Firefox update I am unable to use Yahoo instant messenger. Any ideas?
I can see that someone is IM'ing me, but it does not pop up on the screen nor can I create or start IM while in yahoo mail.
Known Issue, See
* https://bugzilla.mozilla.org/show_bug.cgi?id=713014
this issue seem fixed in Firefox nightly,
* firefox.com/beta -
I have been unable to use the copy and past command while using mozilla. the fucntion does work in windows IE, but I don't want to use windows. How do I restore or fix this function? I varies, works some days and not others.
See http://kb.mozillazine.org/Clipboard_not_working
Try to use the keyboard if the buttons on the web page aren't working.
* Copy: Ctrl+C or Ctrl+Insert
* Paste: Ctrl+V or Shift+Insert
* Cut: Ctrl+X or Shift+Delete -
Recent Firefox Update not Working with YouTube?
About a few days ago, I was going on YouTube to upload a video. For some reason, it gave me a message that says "Invalid Request. Authentication Expired".
Not only that, if I do other things such as liking/disliking a video, or adding a video to my Favorites or another playlist, it says that the feature isn't available.
I've also had a problem trying to reply to other comments in videos. Anytime that I type out my comment and hit the post button, it says something along the lines of "Error, Try again"
Now when it comes to doing other things such as simply watching and searching for videos, I have no problems whatsoever.
I figured it might have something to do with the most recent Firefox update, because I tried using YouTube with other browsers, and it works perfectly fine, and I wasn't having any problems with YouTube before the update.
Any idea if the update might have affected something that's causing all of these issues?Clear the cache and the cookies from websites that cause problems.
"Clear the Cache":
*Firefox/Tools > Options > Advanced > Network > Cached Web Content: "Clear Now"
"Remove Cookies" from sites causing problems:
*Firefox/Tools > Options > Privacy > Cookies: "Show Cookies"
If clearing cookies doesn't work then it is possible that the <i>cookies.sqlite</i> file that stores the cookies is corrupted.
Rename (or delete) <b>cookies.sqlite</b> (cookies.sqlite.old) and delete other present cookie files like <b>cookies.sqlite-journal</b> in the Firefox profile folder in case the file cookies.sqlite got corrupted.*http://kb.mozillazine.org/Cookies
*https://support.mozilla.org/kb/Deleting+cookies
*http://kb.mozillazine.org/Cookies
*https://support.mozilla.org/kb/Deleting+cookies -
After the most recent FF update, FF 3.6.6 will not load, citing the error message: "XULRunner / Error: Platform version '1.9.2.3' is not compatible with minVersion>=1.9.2.6 / maxVersion". Tried updating XULRunner with no luck. Downloaded fresh copy and installed. Still no luck.
== This happened ==
Every time Firefox opened
== FF updated to 3.6.6 ==
== User Agent ==
Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 5.1; Trident/4.0; GTB6.4; .NET CLR 1.1.4322; .NET CLR 2.0.50727; .NET CLR 3.0.4506.2152; .NET CLR 3.5.30729)Do a clean reinstall and download a fresh Firefox copy from http://www.mozilla.com/firefox/all.html and save the file to the desktop.
Uninstall your current Firefox version and remove the Firefox program folder before installing that copy of the Firefox installer.
It is important to delete the Firefox program folder to remove all the files and make sure that there are no problems with files that were leftover after uninstalling.
You can skip the step to create a new profile, that is not necessary for this issue.
See http://kb.mozillazine.org/Standard_diagnostic_-_Firefox#Clean_reinstall -
Since most recent OS update, my iMac intel won't open my HP Officejet 4500 scanner. I have un-installed and re-installed the 10.8.3 update and the dame with HP drivers. I get the essage (HP scanner won't open because of a problem". The printer works, but not the scanner. Suggestions???
It's possible that you need new drivers from HP, in order to be compatible with OS X 10.8.3. Looking at HP website, they haven't released new drivers since last November. You might need to wait for new drivers or contact HP to push for an update.
http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?os=219&lc=en&cc=us&dlc=en&sw _lang=&product=3919448#N218 -
Keep getting a pop up at the top of many websites I visit 'firefox security error content at *web address* may not load" I am using the most recent firefox and windows 7. This is happening at many sites, such as hotmail, google reader, and many others.
Sorry, I don't think that is a message from inside Firefox, the wording doesn't sound correct - at least the beginning of that message. My "gut" thinks that is a MSN Live message to explain and compensate for their lack of security with a re-direct from a secure domain to an un-secure domain. ''(the end of that message)''
{Ctrl + Shft + J} will open the Firefox Error Console - I'm curious what Firefox has to say about that situation. If you find the error message for that domain, you can right-click the message to '''copy''' it and then paste that error message here.
Maybe '''TonyE''' or '''cor-el''' will be more familiar with the situation at Live and maybe at Google Reader, I don't use either of those services and have never seen a message like that myself.
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