Most songs come up with a message "unable to locate original file".What's that about and how do I fix it?

In my library, many listed songs, when activated to play, give a message "unable to locate file, do you want us to search for it?". If you say yes, it never finds it, as it the songs are gone. Any thoughts on what's going on?

This happens if the file is no longer where iTunes expects to find it. Possible causes are that you or some third party tool has moved, renamed or deleted the file, or that the drive it lives on has had a change of drive letter. It is also possible that iTunes has changed from expecting the files to be in the pre-iTunes 9 layout to post-iTunes 9 layout,or vice-versa, and so is looking in slightly the wrong place.
Select a track with an exclamation mark, use Ctrl-I to get info, then cancel when asked to try to locate the track. Look on the summary tab for the location that iTunes thinks the file should be. Now take a look around your hard drive(s). Hopefully you can locate the track in question. If a section of your library has simply been moved, or a drive letter has changed, it should be possible to reverse the actions.
Alternatively, as long as you can find a location holding the missing files, then you should be able to use my FindTracks script to reconnect them to iTunes.
tt2

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Under "my iPhone" and then the tab "on this iPhone" my songs are all synced, but a second copy of each song is underneath with a loading circle next to them. What is the problem and how do I fix it?

This is what it looks like. They are like this on iTunes under the category "on this iPhone" but they aren't doubled on my iPhone (I'm assuming that's because they are "loading"). Another thing to point out is that the songs aren't actually loading.. so confused and frustrated because I like my phone and iTunes to be organized and neat.

Hi elliezzz,
If you are having issues with your iPhone not being recognized by iTunes, you may find the following article helpful:
iOS: Device not recognized in iTunes for Mac OS X
http://support.apple.com/kb/ts1591
Regards,
- Brenden

I have downloaded music to my phone through my Apple ID and it has this message that reads you can download purchases on this device with one Apple ID account every ninety days, what does this mean and how do I fix it?

I have downloaded music to my phone through my Apple ID and it has this message that reads you can download purchases on this device with one Apple ID account every ninety days, what does this mean and how do I fix it?

Well, it doesn't mean that at all. You can download music purchased with an Apple ID to up to 10 devices. There is no 90 day wait. The wait is if you change the Apple ID.

I am trying to finalize a movie project and I get an "error in user parameter list" message. What does that mean, and how can I fix it?

I am trying to finalize a movie project and I get an "error in user parameter list" message. What does that mean, and how can I fix it?

what movie editing software are you using?

I get a message saying Word can't be opened -1712. What's that mean and how do I fix it?

iMac 3.06 GHz Intel Core 2 Duo
550.05 GB free
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Just tried to open a Word document and got a message that the application Microsoft Word can't be opened -1712. What's that mean and how can I fix it?
Thanks,
Kelly

If you haven't already done so, restart the computer and try again. If an application won't quit and prevents restarting, force quit. As a last resort, force a shutdown by holding down the power button for a few seconds. Then press it again briefly to start up.

HT4759 I keep getting this message " the maximum number of free accounts have been activated on this iPad " what does that mean and how can I fix it

I keep getting this message " the maximum number of free accounts have been activated on this iPad " what does that mean and how can I fix it

It's a really bad idea to post your iPhone's serial number and I've asked the Hosts to remove it.
Any one device can create only three iCloud accounts. As you have apparently already created three accounts (or if it's a used phone the previous owner did) you cannot create any more one it. This is tied to the hardware, not the account, and there is no way round it.
You can create a new iCloud account on another iOS device or on a Mac, and then you will be able to sign into that on your iPhone.

I am getting a message that states "startup disk is almost full. What does that mean and how do I fix it?

I am getting a message that states "startup disk is full". What does this mean and how do I fix it?

For information about the Other category in the Storage display, see this support article. If the Storage display seems to be inaccurate, try rebuilding the Spotlight index.
Empty the Trash if you haven't already done so. If you use iPhoto, empty its internal Trash first:
iPhoto ▹ Empty Trash
Do the same in other applications, such as Aperture, that have an internal Trash feature. Then restart the computer. That will temporarily free up some space.
According to Apple documentation, you need at least 9 GB of available space on the startup volume (as shown in the Finder Info window) for normal operation—not the mythical 10%, 15%, or any other percentage. You also need enough space left over to allow for growth of the data. There is little or no performance advantage to having more available space than the minimum Apple recommends. Available storage space that you'll never use is wasted space.
When Time Machine backs up a portable Mac, some of the free space will be used to make local snapshots, which are backup copies of recently deleted files. The space occupied by local snapshots is reported as available by the Finder, and should be considered as such. In the Storage display of System Information, local snapshots are shown as Backups. The snapshots are automatically deleted when they expire or when free space falls below a certain level. You ordinarily don't need to, and should not, delete local snapshots yourself. If you followed bad advice to disable local snapshots by running a shell command, you may have ended up with a lot of data in the Other category. Ask for instructions in that case.
See this support article for some simple ways to free up storage space.
You can more effectively use a tool such as OmniDiskSweeper (ODS) or GrandPerspective (GP) to explore the volume and find out what's taking up the space. You can also delete files with it, but don't do that unless you're sure that you know what you're deleting and that all data is safely backed up. That means you have multiple backups, not just one. Note that ODS only works with OS X 10.8 or later. If you're running an older OS version, use GP.
Deleting files inside an iPhoto or Aperture library will corrupt the library. Any changes to a photo library must be made from within the application that created it. The same goes for Mail files.
Proceed further only if the problem isn't solved by the above steps.
ODS or GP can't see the whole filesystem when you run it just by double-clicking; it only sees files that you have permission to read. To see everything, you have to run it as root.
Back up all data now.
If you have more than one user account, make sure you're logged in as an administrator. The administrator account is the one that was created automatically when you first set up the computer.
Install the app you downloaded in the Applications folder as usual. Quit it if it's running.
Triple-click anywhere in the corresponding line of text below on this page to select it, then copy the selected text to the Clipboard by pressing the key combination command-C:
sudo /Applications/OmniDiskSweeper.app/Contents/MacOS/OmniDiskSweeper
sudo /Applications/GrandPerspective.app/Contents/MacOS/GrandPerspective
Launch the built-in Terminal application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Terminal in the icon grid.
Paste into the Terminal window by pressing command-V. You'll be prompted for your login password, which won't be displayed when you type it. Type carefully and then press return. You may get a one-time warning to be careful. If you see a message that your username "is not in the sudoers file," then you're not logged in as an administrator. Ignore any other messages that appear in the Terminal window.
The application window will open, eventually showing all files in all folders, sorted by size. It may take a few minutes for the app to finish scanning.
I don't recommend that you make a habit of doing this. Don't delete anything as root. If something needs to be deleted, make sure you know what it is and how it got there, and then delete it by other, safer, means. When in doubt, leave it alone or ask for guidance.
When you're done with the app, quit it and also quit Terminal.

Itunes unable to locate original file for music after update. How can I find it

I am not able to play any of my music since the last update to itnes.It gives me a message that the original file canot be located but when I say locate it comes back with nothing. Any suggestions?

This happens if the file is no longer where iTunes expects to find it. Possible causes are that you or some third party tool has moved, renamed or deleted the file, or that the drive it lives on has had a change of drive letter. It is also possible that iTunes has changed from expecting the files to be in the pre-iTunes 9 layout to post-iTunes 9 layout,or vice-versa, and so is looking in slightly the wrong place.
Select a track with an exclamation mark, use Ctrl-I to get info, then cancel when asked to try to locate the track. Look on the summary tab for the location that iTunes thinks the file should be. Now take a look around your hard drive(s). Hopefully you can locate the track in question. If a section of your library has simply been moved, or a drive letter has changed, it should be possible to reverse the actions.
Alternatively, as long as you can find a location holding the missing files, then you should be able to use my FindTracks script to reconnect them to iTunes .
tt2

I am getting a message that says I have disk volume issues. What does that mean and how can I fix it

I have a G62-3M-300 Notebook computer and I am getting the error message above. I also get a messgae that says error NTFP and a disk check for consisentcy cannot be run. What can I do to resolve this issue?

Hi,
Please use the following instructions to fix:
http://answers.microsoft.com/en-us/windows/forum/windows_7-hardware/one-of-your-disks-needs-to-be-ch...
Regards.
BH
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.

TS3899 I tap on mail and I get a message that "cannot connect to the server" what does that mean and how do I fix it?

Cannot connect to the server. What to do?

Hey LauradellLaurawidder,
Thanks for the question. I understand you are experiencing issues with mail on your iPad. The following article may help to resolve your issue:
iOS: Troubleshooting Mail
http://support.apple.com/kb/TS3899
Try these basic troubleshooting steps first
1. Tap Safari and attempt to load a webpage (try any webpage). If you can load a webpage, then your device has Internet access. If you are unable to load a webpage, follow these troubleshooting steps.
          - Try to use an alternate Internet connection if available:
                    1. Try a different Wi-Fi connection
                    2. If your iOS device has an active cellular data plan, tap Settings > Wi-Fi and turn off Wi-Fi.
                    3. If the affected email account is provided by your Internet provider, see if your issue is resolved while connected to your home Wi-Fi network.*
2. Log in to your email provider's website to ensure that the account is active and the password is correct.
3. Restart your iOS device.
4. Delete the affected email account from your device.
          - Tap Settings > Mail, Contacts, Calendars.
          - Choose the affected email account, then tap Delete Account.
          - Add your account again.
* If you are only able to use your email account while connected to your home network, this may be a limitation put in place by your email service provider. For further support, please contact your email service provider directly.
Additionally, if you are using a Gmail account you may find the following steps helpful:
iOS: Gmail account will not connect to Gmail server
http://support.apple.com/kb/TS3058
Thanks,
Matt M.

I can't log on with my Apple ID, it says could not check in please check network connection and try again. What does that mean and how do I fix it?

Please help! Thanks!!!

Hello
Try this... I had the same problem and this worked for me.
Go to your system preferences → network → make sure WI-FI selected → advanced → DNS tab. Add 8.8.8.8 to the DNS servers. Go back to FaceTime and try to verify your account again.
Good luck!

I have been sent a secure CD of zip folders but double clicking only comes up with the message unable to unarchive, error 1 - operation not permitted, any ideas please?

I have been sent a secure CD of zip folders but double clicking only comes up with the message unable to unarchive, error 1 - operation not permitted, any ideas please?

First thing coming to mind:
do you double-click on the zip files on the CD ?
Maybe the "unzip" tries to write in-place to the CD which of course is not possible.
Have you tried to copy one of them to your OSX volume/harddisk and thhen double-click the copy ?
Stefan

HT1349 iphone 4S - my wifi keeps dropping or it comes up with a message "unable to connect"

iphone 4S - my wifi keeps dropping or it comes up with a message "unable to connect"

1. Did this just start randomly, or have you ever been able to connect to this network?
2. Does this phone connect to other wifi networks?
3. What is the strenght of the wifi connection when you are close to the router (1-3 bars)?
Try to isolate and see if this is just an issue with just this network. If so, and you have access to the settings on the router, I would test out with no security or a different chanel. http://support.apple.com/kb/HT4199 gives all of the recomended settings for wifi networks so that the phone should work optimally with that network
If you are having this same issue with all wifi networks and have gone through a full restore of the phone to new, then you likely have a hardware issue with your phone and may need to look at repair/replacement to resolve this.

Itunes seems to be unable to locate original file to play songs. Songs are in the itunes media file and playable direct from file. Preferences/advance file location is correct. Some files are playing and others aren't with no obvious pattern.

Itunes is unable to locate original file when attempting to play music. Songs are in the itunes media file and playable direct from there. Preferences/Advanced file location pointer is correct. Some songs play but most don't. I did move files around a bit in an attempt to share music with another account on same computor, however this did not work so have returned file to original location. Please help, I am way outside my feild in this one. Ta.

I have solved the problem. i think when I moved the media file back out of public to my account, I put it back into the wrong place and ended up with a media file inside a media file, inside another media file!! So I moved it again and fixed!! Now I just need to work out why i can't share with another account user of same computor.

Have a problem with Lightroom 5.4. Since the program crashed yesterday it won't launch, it comes up with the message "Lightroom encountered an error when reading its preview cache and needs to quit". " Lightroom will attempt to fix this problem net ti

Have a problem with Lightroom 5.4. Since the program crashed yesterday it won't launch, it comes up with the message "Lightroom encountered an error when reading its preview cache and needs to quit". " Lightroom will attempt to fix this problem next time it launches". Except that it doesn't, I keep getting the same message and the program closes. Does anyone know what I can do to repair it? Can't back up, can't do anything.

There are dozens of threads in this forum that describe the fix

Most songs come up with a message "unable to locate original file".What's that about and how do I fix it?

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