Mother board failure in Compaq Presario C770TU Notebook PC

Dear,
My
Compaq Presario C770TU Notebook PC has an problem during windows installation. it hangs out during the installation process. when the step of 39 minutes is going on. earlier i have changed my battry from hp care centre. i have shown to IT person without opening the laptop he seems might issue of mother board.
please suggest me what shall i do.

Hello khadkemm,
You mention you are performing an installation of Windows. Is this an upgrade situation? What operating system is currently installed and what are you upgrading to? You may want to take a look at this page, and see if it helps.
You can replace the motherboard by looking at your Maintenance and Service Guide, but the software hanging up does not necessarily mean the motherboard is defective. Are you experiencing other issues and error messages? If so, what are they?
Please reply with more specifics and let me know if the info above helps.
Good luck!
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Hewlett-Packard Compaq Presario CQ61 Notebook PC
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Apple Mobile Device Driver 1.59.0.0
Bonjour 3.0.0.10 (333.10)
Gracenote SDK 1.9.5.502
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Intel Corporation, Mobile Intel(R) 4 Series Express Chipset Family
Intel Corporation, Mobile Intel(R) 4 Series Express Chipset Family
**** External Plug-ins Information ****
No external plug-ins installed.
iPodService 10.6.0.40 is currently running.
iTunesHelper 10.6.0.40 is currently running.
Apple Mobile Device service 3.3.0.0 is currently running.
**** Network Connectivity Tests ****
Network Adapter Information
Adapter Name:          {23DDA231-A7E0-409A-AB19-CEDE8ACE6359}
Description:          speedinfo
IP Address:          182.237.181.108
Subnet Mask:          255.255.255.255
Default Gateway:          0.0.0.0
DHCP Enabled:          No
DHCP Server:
Lease Obtained:          Thu Jan 01 05:30:00 1970
Lease Expires:          Thu Jan 01 05:30:00 1970
DNS Servers:          202.177.240.125
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Adapter Name:          {948D9871-ADAF-4632-8D0C-538770929B52}
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Subnet Mask:          0.0.0.0
Default Gateway:          0.0.0.0
DHCP Enabled:          Yes
DHCP Server:
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Lease Expires:          Thu Jan 01 05:30:00 1970
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Online:                    Yes
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Basic connection to the store failed.
The network connection timed out.
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!-------------------Please click the white star in the blue box to give KUDOS if this answer was helpful or clarified your question or issue.
If my answer solved the issue, then please click on the Accept as solution button. Thank you-----------------------------------------------------------------!
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Please click the "Kudos, Thumbs Up" at the bottom of this post if you want to say "Thanks" for helping!
Please click "Accept as Solution" if you feel my post solved your issue, it will help others find the solution.
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This question was solved.
View Solution.

Hello @Sachmo499 ,
Welcome to the HP Forums!
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Hopefully this helps!
Please click the "Kudos, Thumbs Up" at the bottom of this post if you want to say "Thanks" for helping!
Please click "Accept as Solution" if you feel my post solved your issue, it will help others find the solution.
The Great Deku Tree
I work on behalf of HP.

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Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
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Mother board failure in Compaq Presario C770TU Notebook PC

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