Motherboard lasted only 21 days after warranty, ONE YEAR.

We purchased our HP 1150us g7 a year ago. Our warranty ran out 21 days ago. Now our Dual USB ports no longer show up on the Device Manager so we can install new drivers or uninstall and reinstall them, THEY ARE NOT THERE.
I contacted HP and our warranty ran out 21 days ago, we have NO WARRANTY OR WILL GET NO HELP. Our Motherboard and USB issues are related and would cost at least $400. at the very least to repair.
We paid nearly $600. for our HP notebook NEW ONE YEAR AGO. We thought it would last us a few years, we are seniors and money in this economy is in short supply.
Since we can not tell our friends how wonderfully HP helped us with a year old HP $600.00 Notebook we will have to tell them HP DID NOTHING TO MAKE THIS RIGHT.
I am sure it will change some folks minds about dealing with HP. In fact I know it will make a difference to our friends and family.

Yes the motherboard needs to be repaired or replaced but the prices you are being quoted are way high. The places I linked will fix the motherboard. I can replace a motherboard but just do not have the equipment to do the component level repairs. I am not offering to do it I can just tell you I am fully aware of what the parts and labor cost. The motherboard can be replaced for around $250 parts and labor. It can be repaired for much less. Once repaired the motherboard is as good as new. But no one can guarantee how long any electronics will last. Good luck to you.

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