"Motion and Compressor Will Not Open Because Of A Problem"?
Last week I installed FCS 3 on my iMac and everything appeared to work OK.
However, as my iMac had been cluttered with rubbish for 2 years I erased the Hard Drive and reinstalled OSX 10.6.3 together with all FCS 3.
I have only used FCP and STP since then but today I discovered that Motion and Compressor "will not open because of a problem".
Here are the reports where it appears that in both cases the "Dyld Error Message", whatever that is, reports that "Library not loaded etc. etc."
Incidentally there are mentions of 14 and 18 crashes since last reports. This is ridiculous as I have only just tried to open them 3 or 4 times in the last 5 minutes . . . . and the computer OS and apps are all freshly installed.
Process: Motion [578]
Path: /Applications/Motion.app/Contents/MacOS/Motion
Identifier: com.apple.motion
Version: ??? (???)
Build Info: Motion-6870000~22
Code Type: X86 (Native)
Parent Process: launchd [98]
Date/Time: 2010-05-21 15:45:02.265 +0100
OS Version: Mac OS X 10.6.3 (10D578)
Report Version: 6
Interval Since Last Report: 148993 sec
Crashes Since Last Report: 14
Per-App Crashes Since Last Report: 2
Anonymous UUID: F0E0573A-9AA1-463D-95B1-A136E901F272
Exception Type: EXC_BREAKPOINT (SIGTRAP)
Exception Codes: 0x0000000000000002, 0x0000000000000000
Crashed Thread: 0
Dyld Error Message:
Library not loaded: /Library/Frameworks/PluginManager.framework/Versions/B/PluginManager
Referenced from: /Applications/Motion.app/Contents/MacOS/Motion
Reason: image not found
Model: iMac8,1, BootROM IM81.00C1.B00, 2 processors, Intel Core 2 Duo, 2.8 GHz, 4 GB, SMC 1.30f1
Graphics: ATI Radeon HD 2600 Pro, ATI Radeon HD 2600 Pro, PCIe, 256 MB
Memory Module: global_name
AirPort: spairportwireless_card_type_airportextreme (0x14E4, 0x8C), Broadcom BCM43xx 1.0 (5.10.91.27)
Bluetooth: Version 2.3.1f4, 2 service, 2 devices, 1 incoming serial ports
Network Service: AirPort, AirPort, en1
Serial ATA Device: WDC WD3200AAJS-40VWA0, 298.09 GB
Parallel ATA Device: MATSHITADVD-R UJ-875
USB Device: External HD, 0x059b (Iomega Corporation), 0x0370, 0xfa400000
USB Device: Hub, 0x04b4 (Cypress Semiconductor), 0x6560, 0xfa200000
USB Device: External HD, 0x059b (Iomega Corporation), 0x0370, 0xfa240000
USB Device: Built-in iSight, 0x05ac (Apple Inc.), 0x8502, 0xfd400000
USB Device: Keyboard Hub, 0x05ac (Apple Inc.), 0x1006, 0xfd100000
USB Device: Apple Optical USB Mouse, 0x05ac (Apple Inc.), 0x0304, 0xfd130000
USB Device: Apple Keyboard, 0x05ac (Apple Inc.), 0x0221, 0xfd120000
USB Device: IR Receiver, 0x05ac (Apple Inc.), 0x8242, 0x5d100000
USB Device: BCM2045B2, 0x0a5c (Broadcom Corp.), 0x4500, 0x1a100000
USB Device: Bluetooth USB Host Controller, 0x05ac (Apple Inc.), 0x820f, 0x1a110000
FireWire Device: unknown_device, Unknown
Process: Compressor [629]
Path: /Applications/Compressor.app/Contents/MacOS/Compressor
Identifier: com.apple.compressor.Compressor
Version: ??? (???)
Build Info: Compressor-3015328~22
Code Type: X86 (Native)
Parent Process: launchd [98]
Date/Time: 2010-05-21 15:52:33.008 +0100
OS Version: Mac OS X 10.6.3 (10D578)
Report Version: 6
Interval Since Last Report: 149440 sec
Crashes Since Last Report: 18
Per-App Crashes Since Last Report: 6
Anonymous UUID: F0E0573A-9AA1-463D-95B1-A136E901F272
Exception Type: EXC_BREAKPOINT (SIGTRAP)
Exception Codes: 0x0000000000000002, 0x0000000000000000
Crashed Thread: 0
Dyld Error Message:
Library not loaded: /Library/Frameworks/PluginManager.framework/Versions/B/PluginManager
Referenced from: /Library/Frameworks/Compressor.framework/Versions/A/Frameworks/StompTypes.frame work/Versions/A/StompTypes
Reason: image not found
Model: iMac8,1, BootROM IM81.00C1.B00, 2 processors, Intel Core 2 Duo, 2.8 GHz, 4 GB, SMC 1.30f1
Graphics: ATI Radeon HD 2600 Pro, ATI Radeon HD 2600 Pro, PCIe, 256 MB
Memory Module: global_name
AirPort: spairportwireless_card_type_airportextreme (0x14E4, 0x8C), Broadcom BCM43xx 1.0 (5.10.91.27)
Bluetooth: Version 2.3.1f4, 2 service, 2 devices, 1 incoming serial ports
Network Service: AirPort, AirPort, en1
Serial ATA Device: WDC WD3200AAJS-40VWA0, 298.09 GB
Parallel ATA Device: MATSHITADVD-R UJ-875
USB Device: External HD, 0x059b (Iomega Corporation), 0x0370, 0xfa400000
USB Device: Hub, 0x04b4 (Cypress Semiconductor), 0x6560, 0xfa200000
USB Device: External HD, 0x059b (Iomega Corporation), 0x0370, 0xfa240000
USB Device: Built-in iSight, 0x05ac (Apple Inc.), 0x8502, 0xfd400000
USB Device: Keyboard Hub, 0x05ac (Apple Inc.), 0x1006, 0xfd100000
USB Device: Apple Optical USB Mouse, 0x05ac (Apple Inc.), 0x0304, 0xfd130000
USB Device: Apple Keyboard, 0x05ac (Apple Inc.), 0x0221, 0xfd120000
USB Device: IR Receiver, 0x05ac (Apple Inc.), 0x8242, 0x5d100000
USB Device: BCM2045B2, 0x0a5c (Broadcom Corp.), 0x4500, 0x1a100000
USB Device: Bluetooth USB Host Controller, 0x05ac (Apple Inc.), 0x820f, 0x1a110000
FireWire Device: unknown_device, Unknown
As I was installing Motion from a backup disk image, I thought maybe the .dmg was corrupt, so after deleting again I put the original DVD in and reinstalled.
However, it still won't open and the crash report seems a little different:-
Process: Motion [783]
Path: /Applications/Motion.app/Contents/MacOS/Motion
Identifier: com.apple.motion
Version: 4.0.0 (687)
Build Info: Motion-6870000~22
Code Type: X86 (Native)
Parent Process: launchd [131]
Date/Time: 2010-05-21 17:44:14.127 +0100
OS Version: Mac OS X 10.6.3 (10D578)
Report Version: 6
Interval Since Last Report: 153737 sec
Crashes Since Last Report: 27
Per-App Interval Since Last Report: 218 sec
Per-App Crashes Since Last Report: 4
Anonymous UUID: F0E0573A-9AA1-463D-95B1-A136E901F272
Exception Type: EXC_BREAKPOINT (SIGTRAP)
Exception Codes: 0x0000000000000002, 0x0000000000000000
Crashed Thread: 0
Dyld Error Message:
Symbol not found: __ZN14LiSimpleCamera15setDOFDepthModeEi
Referenced from: /Library/Application Support/ProApps/SharedA/Frameworks/Motion/Ozone.framework/Versions/A/Ozone
Expected in: /Library/Application Support/ProApps/SharedA/Frameworks/Lithium.framework/Versions/A/Lithium
Model: iMac8,1, BootROM IM81.00C1.B00, 2 processors, Intel Core 2 Duo, 2.8 GHz, 4 GB, SMC 1.30f1
Graphics: ATI Radeon HD 2600 Pro, ATI Radeon HD 2600 Pro, PCIe, 256 MB
Memory Module: global_name
AirPort: spairportwireless_card_type_airportextreme (0x14E4, 0x8C), Broadcom BCM43xx 1.0 (5.10.91.27)
Bluetooth: Version 2.3.1f4, 2 service, 2 devices, 1 incoming serial ports
Network Service: AirPort, AirPort, en1
Serial ATA Device: WDC WD3200AAJS-40VWA0, 298.09 GB
Parallel ATA Device: MATSHITADVD-R UJ-875
USB Device: External HD, 0x059b (Iomega Corporation), 0x0370, 0xfa400000
USB Device: Hub, 0x04b4 (Cypress Semiconductor), 0x6560, 0xfa200000
USB Device: External HD, 0x059b (Iomega Corporation), 0x0370, 0xfa240000
USB Device: Built-in iSight, 0x05ac (Apple Inc.), 0x8502, 0xfd400000
USB Device: Keyboard Hub, 0x05ac (Apple Inc.), 0x1006, 0xfd100000
USB Device: Apple Optical USB Mouse, 0x05ac (Apple Inc.), 0x0304, 0xfd130000
USB Device: Apple Keyboard, 0x05ac (Apple Inc.), 0x0221, 0xfd120000
USB Device: IR Receiver, 0x05ac (Apple Inc.), 0x8242, 0x5d100000
USB Device: BCM2045B2, 0x0a5c (Broadcom Corp.), 0x4500, 0x1a100000
USB Device: Bluetooth USB Host Controller, 0x05ac (Apple Inc.), 0x820f, 0x1a110000
FireWire Device: unknown_device, Unknown
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Process:
Safari [2718]
Path:
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Identifier:
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Version:
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Build Info:
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User ID:
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Interval Since Last Report:
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Crashes Since Last Report:
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Binary Images:
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0x10f599fff com.apple.Safari (6.0.2 - 8536.26.17) <948F804E-A2F9-3E52-A178-A641675616C3> /Applications/Safari.app/Contents/MacOS/Safari
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To re-install iPhoto
1. Put the iPhoto.app in the trash (Drag it from your Applications Folder to the trash)
2a: On 10.5: Go to HD/Library/Receipts and remove any pkg file there with iPhoto in the name.
2b: On 10.6: Those receipts may be found as follows: In the Finder use the Go menu and select Go To Folder. In the resulting window type
/var/db/receipts/
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Sorry for being unclear.
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Application will not open because it may be damaged or incomplete - any thoughts?
I photo application will not open because it may be damaged or incomplete. Any thoughts on how to fix this?
Reinstall it:
To re-install iPhoto
1. Put the iPhoto.app in the trash (Drag it from your Applications Folder to the trash)
2. Download it from the App Store to reinstall It's on your Purchases List* there.
For older versions that have been installed from Disk you'll need these additional steps:
2a: On 10.5: Go to HD/Library/Receipts and remove any pkg file there with iPhoto in the name.
2b: On 10.6: Those receipts may be found as follows: In the Finder use the Go menu and select Go To Folder. In the resulting window type
/var/db/receipts/
2c: on 10.7 or later they're at
/private/var/db/receipts
A Finder Window will open at that location and you can remove the iPhoto pkg files.
3. Re-install.
If you purchased an iLife Disk, then iPhoto is on it.
If iPhoto was installed on your Mac when you go it then it’s on the System Restore disks that came with your Mac. Insert the first one and opt to ‘Install Bundled Applications Only.
*Sometimes iPhoto is not visible on the Purchases List. it may be hidden. See this article for details on how to unhide it.
http://support.apple.com/kb/HT4928
One question often asked: Will I lose my Photos if I reinstall?
iPhoto the application and the iPhoto Library are two different parts of the iPhoto programme. So, reinstalling the app should not affect the Library. BUT you should always have a back up before doing this kind of work. Always. -
I have been trying to get Firefox to open up and everytime I double click on the icon nothing happens. I have gone to the task manager and deleted it from the process list and tried again and still will not open. I have even tried deleting the program and downloading it again and it still will not open.
What was the full wording of the error message? Usually there is also a number or additional information.
Try placing the iPod in Recovery Mode and then restore
Next try DFU mode and restore.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings -
I have been using Elements 12 without a problem for 9 months. Now when I try to open the program, I get an error message "Adobe Photoshop Elements 12 quit unexpectedly" and it will not open at all. What can I do to open the program?
Thank you for responding. Nothing actually worked! After reading the posts online, I called Apple. They indicated they have seen problems with some software after their upgrades. The technician was able to fix the problem on my computer remotely, but I have no clue what he did! But, it was definitely related to their recent upgrade to my computer.
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When I open Photoshop 7.0 I get the message "the search discs are full" and it will not open. Help?
Is your scratch drive over 1 Terabyte? Photoshop 7 was never programmed for those sizes and will return that type of error if you recently changed drives,
Solution is to partition that drive to less than one 1 TB or find a smaller drive.
And update to 7.0.1 Adobe - Photoshop : For Windows : Adobe Photoshop 7.0.1 update
Gene -
my macbook is loaded with microsoft word for macs and every time I try and open the program I get an error reading and it will not open. This is what it says:
The application Microsof Word quit eunexpectedly. Powerpoint and the other applications still respond!The joys of Microsoft!
Maybe the preferences file is corrupted. You should be able to find the Word preferences file in the folder:
your user name/Library/Preferences
Its name is com.microsoft.Word.plist
I suggest you drag this another folder and try Word again.
If that doesn't work then you might find clearing the cache files will fix the problem. You can do this manually but I never bother. Instead I use a program like Snow Leopard Cache Cleaner (shareware) or Onyx (free). These programs do lots of other maintenance jobs so it's worth having at least one of them.
Bob
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