Motorola Droid Razr M Video Camera Issues

I have been having some major issues when using my video camera. If I record anything over 1 minute it locks my phone into the program, continues recording (even thought I've pressed stop), and doesn't save my video (come back as corrupt when I go to play it). In order to get out of the program, I have to restart my phone (which is where the corruption happens, i'm sure). Anybody else having this issue? Verizon, how can we fix this? I'm missing lots of great opportunities of capturing memories.

Hello Debb.boggs713
I'm very sorry your having issues with taking videos. I appreciate the communities advice. Do you have any third party apps that could effect the video? Please power the device in safe mode and retest. Here's how: http://bit.ly/QYIRjG Have you tried lowering the resolution and taking a video?
Please let us know. So we can get this addressed.
JoeL_VZW
Please follow us on twitter @vzwsupport

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I hate my Motorola Droid Razr! After 3 years it has turned out to be a real crappy cell phone. Does not belong in the "smartphone" category. Forever freezes up, doesn't respond to anything I ask it to do. I am purchasing another brand of smartphone an

I hate my Motorola Droid Razr! After 3 years it has turned out to be a real crappy cell phone. Does not belong in the "smartphone" category. Forever freezes up, doesn't respond to anything I ask it to do. I am purchasing another brand of smartphone and will NEVER go back to Motorola again. I have tried many help/support tutorials and solutions and nothing works.I HATE THIS PHONE!!!

If you've had the phone for 3 years, then it's time for something new. The Motorola phones I've had have been pretty solid, but if you want to switch brands or even providers, then go for it.
Technology changes so quickly that a 3 year old phone, regardless of manufacturer, is likely to seem slow, buggy, laggy - simply because it doesn't have the power to match the network capabilities NOW. If it's only capable of 3G speeds, it will be slow compared to a phone with 4G capability. After three years of use, the internal memory may be maxed out, especially if you haven't cleared stuff out, wiped the cache, etc, causing freezing and non-responsiveness. It may not have enough RAM to effectively run updated apps....
I would say you are due for a new phone - so compare the newest models, go to a store and try them out, and then get whatever brand and model will work best for you.

My Motorola droid razr M is stuck at the M logo and i tried the factory reset but it didn't work. What do i do?

My Motorola droid razr M is stuck at the M logo and i tried the factory reset but it didn't work. What do i do?

MrMJG,
Let's get your phone back up and running. Have you been able to try to press and hold the volume down and the power button at the same time for approximately 10 seconds? The phone should reboot for you. Is there any kind of physical or liquid damage to the device? Please keep me posted.
KevinR_VZW
Follow us on Twitter @VZWSupport

KitKat Upgrade is horrible for Droid RAZR Maxx HD - Major issues - Horrible testing

If anyone can read this before accepting the update...DONT DO IT!!!! There are a lot of issues especially with the RAZR Maxx HD.
You lose SWYPE, they get rid of it. You lose your personalized dictionary.
You lose the capability of auto Bluetooth. I used to be able to just get in my truck and it would auto connect. NOW everything is manual. It keeps dropping the connect and I have to keep connecting. This is absolutely horrible upgrade.
If I am listening to an app through Bluetooth and receive a phone call, it will switch. After about 60 seconds, the call is still connected, yet the phone starts broadcasting the app as well as the phone call, it drowns out the phone conversation. I have to close the app or stop the broadcasting of the app. It will no longer keep it in the background.
The text messaging is now all with a white background, you can't tell the difference between you and the person you're texting.
I'm trying to figure out how Motorola and Verizon could think this is a good thing!!!

I am having the same issues, been thru tech support with my office, Verizon and Motorola. Nothing has been done to correct it. First off I never wanted the update, why is this update forced upon the users that do not want it. Every app that I have downloaded I have the option to either update or not, but not the phone that I PAID for. I PAID for the phone in its original state mainly due to the way it performed. I would NOT have PAID for a phone with the KIT KAT software. My Son was able to shut down his update and avoid the KitKat update on the exact model phone I have, and is experiencing none of these issues.
Some of my issues are:
Swype- I purchased my phone with the Swype feature on it, KitKat stole that from me. I will not purchase the Swype from Google Play as I have already paid for it.
Text messaging- Color scheme is abysmal to say the least, lost the ability for deleting multiple messages, cannot see group messages.
Wifi/Bluetooth- Cannot be used at the same time, have to chose one or the other, so no streaming video on wifi with bluetooth headphones
Weak Wifi- Signal strength has gotten horrific- Use to be able to sit outside and connect to Wifi- now only have 15 ft range- could get almost 50ft prior to update- sons Droid Razr HD still can with JellyBean
No 4g- I have always had 4 bars of 4g in my house- now I only get 3g or the 1X- Sons JellyBean phone sitting next to mine has 4g, mine will not
Loss of Wifi and bluetooth- All of my Wifi and bluetooth saved connections are gone and on some cannot connect- Can no longer connect to the hands free in my truck.
Loss of LED scheme- Again with the white- my LED light for notifications use to be a green light, blue for bluetooth, red for low battery, now it’s all white.
Corp Sync- Email notifications are no longer being pushed thru- I now have to manually check email messages, no longer coming up on the drop down screen and no notifications.
Battery Life- Battery now is depleting at a tremendous rate- I have force stopped and deactivated all programs that I do not use but because the phone seems to always be looking for signal it is eating up battery life.
I mainly use my phone for business and not for play; This KitKat update has really hurt my ability to communicate using my phone. I understand that the update will not be rolled back but I do hope that there is a patch that is coming out soon, as when I read up on the different forums everywhere there are thousands of us with the same issues.
My son and I have the same Droid Razr HD, He was able to avoid the update his phone works better than mine, true my screen may slide over a little smoother and it may play video a little more clearly (if it’s not buffering) but there is absolutely nothing that benefits me or my family on a FORCED, UNSOLICITED, UNWANTED update. If you want to update fine, but do not change my settings, or remove any of my features in the update.

Droid Razr 4G Mobile Hotspot Issues with PS3

I am hoping someone else had this issue and has been able to resolve. I just got a Droid Razr this week, and I have the 4G mobile hotspot feature. I am trying to replace my slow DSL line at home, and most things in my house have tested fine (Internet access, etc.). However, my PS3 seems to have some issues, particularly with online gaming and testing the network connection. The game I am testing now is COD MW3. I thought maybe something like IP ports were blocked on the phone or 4G network, but searching online seems to indicate that isn't an issue. If I reconnect my PS3 back to the DSL, online gaming and network tests work just fine. Move it back to 4G and the game won't connect and the network tests don't complete.
I don't see any features on the phone that would indicate that you can modify any firewall like settings. Anyone else experience similar issues? Thanks in advance!

I'm having the same issue with my Samsung 4g hotspot as well. I can get onto the PSN, download game updates just fine, but when I'm in a MW3 lobby, it just sits there and eventually times out and a XMB message displays that i've been disconnect from the wireless access point. Anyone have any ideas?

Droid Razr Jelly bean update issue

yesterday evening my Droid razr got JB update.
After update, the phone won't show up home screen, instead it is continuously loading the boot screen.
i had a VERY LONG CONVERSATION(almost 2hours) to VZW cust supp guy & these are the options he gave.
1) i need to buy (with my MONEY) new/recertified device to continue in the service
2) i need to do an early upgrade & buy new phone.
UNTIL YESTERDAY MY IS WORKING PERFECTLY FINE (with ICS) & VZW OTA update bricked my phone &
THEY WANT ME TO PAY /EXTEND MY CONTRACT BECAUSE OF THEIR MISTAKE.
& THE customer support guy blames Motorola & google for bad software update.
which is not true BECAUSE THE UPDATE IS A CUSTOMISED ANDROID OF VZW not motorola or Google.
BUT STILL HE SAID HE CAN'T DO ANY THING.
I NEVER EXPECTED THIS FROM VZW & TOTALLY ****** OFF.

yes, i can boot into recovery menu & can select recovery option.
but after i select recovery option, it will just show some dead green
android picture(whose stomach is open with stop/error symbol)
Thanks & Regards
Pradeep
<< Private information removed to comply with Verizon Wireless Terms of Service >>
Message was edited by: Verizon Moderator

Droid Razr HD wi-fi issue

My droid razr hd does not detect wi-fi. When I turn on wi-fi from settings it turns itself back off when I leave the page. Any clues?

I used to get notifications when I was in Wi-Fi range, but do not now. So apparently the problem is not limited to home.
My wife has a similar phone and has no problem with Wi-Fi at home. With my phone, when I turn Wi-Fi on in settings, the button is still greyed out. Under Wi-Fi network, the message displayed says, “To see available networks, turn Wi-Fi on.” So even though the button says on, it is not really on.
I have the options to notify me of available Wi-Fi, and to auto-connect to Wi-Fi enabled.
Thanks!

Using a motorola droid razr . i do not have a provider , nor a sim card. just wifi at home.

I am a new to most all of this.
Had A+ training 15years ago.
What recommendations.... I'm ready to jump.
( 1st I like to load new OS on this Droid)
Thank you, DOZER

hello dozer, sorry your question doesn't seem to be related to firefox in particular, so probably we won't be able to help much. if you need help flashing an OS onto the phone rather try a specialised forum like http://forum.xda-developers.com/droid-razr.
<br>thank you for your understanding!

Video Camera Issue

While chatting with friends today, I took them on a 'Skype Tour' of our new home. As we went from room to room the images in the video screen were exceptional and the friends had no difficulty viewing what we showed them.
We then went outside into the garden - at this point the video screen image as good as whitened out and they could only occasionally see part of what we were showing them. My gut reaction was that the sky was too bright and that was causing a glare which in turn obscured the camera lens or what was seen through it... EXCEPT it was an overcast day and the indoor lighting was actually brighter than it was outside. Further to this, this evening I switched on the flashlight app on my cell and aimed it directly at the webcam but it only impacted that area of the image where the flashlight was shining and I could see around it no problem at all.
So I have read other posts about adjusting the Video Capture Filter Options to compensate for darkness - but can anyone tell me what the Video Proc Amp settings should be for outside use i.e. Brightness, Contrast, Hue etc. OR if it is none of these things - any other tips for using the webcam outdoors.
The webcam drivers (by Microsoft) are up to date (never been improved!) since the manufacturers install. I am using Windows 7 on a Gateway NV53.

Yes, I have the same issue. The HD recording looks kinda crappy. If I cover the camera completely, I can see a faint red haze when there screen should be solid black. This is the same in the camera app. I wonder if that is part of the issue. The camera quality is also down since the small update they pushed out. I have dead pixels that show up in the pictures, but when I use Camera 360, there are no dead pixels, and the red haze does not appear as bad, but it still seems like it flickers in and out. Camera 360 takes a far better picture, so I have been using that program. So What I would like to know, is this a hardware issue, or a software issue.

Droid X reboots spontaneously, camera issues, etc

For about the last month or so, I have major issues with my Droid X, which I have had since May. My camera will freeze while taking pictures or opening the app, my phone will spontaneously reboot during phone calls, web browsing, or listening to music. I've had more dropped calls within the last month than my entire 5 years with Verizon.
The phone is not rooted and I have Lookout Mobile for my virus protection. It was updated to the official Gingerbread. I am at my wits end with this phone. Any suggestions?
P.S. I received this phone as a replacement for my Droid Incredible from the insurance company. It's always had problems, but nothing like recently, I am just not a big complainer.

jeciwall28 wrote:
For about the last month or so, I have major issues with my Droid X, which I have had since May. My camera will freeze while taking pictures or opening the app, my phone will spontaneously reboot during phone calls, web browsing, or listening to music. I've had more dropped calls within the last month than my entire 5 years with Verizon.
The phone is not rooted and I have Lookout Mobile for my virus protection. It was updated to the official Gingerbread. I am at my wits end with this phone. Any suggestions?
P.S. I received this phone as a replacement for my Droid Incredible from the insurance company. It's always had problems, but nothing like recently, I am just not a big complainer.
Not saying this is the source of your problems at all, but you don't need Lookout Mobile. Virus scanners and apps of that sort do nothing, and only cause excessive battery drain and, at times, problems.
Now on to your phone issues. How many apps do you have on it? Have you ever gone in to see which apps run the most, and try force closing them if you're not using them? That might help - sometimes there's just too much stuff going on at once and it bogs the phone down.
Have you noticed that you've had worse reception with the X than you did with the Incredible? That's really the only thing I can think of that would account for dropped calls. It could also be on the other person's end as well.

Alarm tones on Motorola Droid Razr

I have the new update and love it. I have not had any problems with it. I just need help setting my alarm tones, after the update it changed the tones I could choose. I like the one I had, but I dont know how to change it. Very alarming was the alarm tone name. I go to alarm and timers, choose alarms, open my alarm, choose sound, it brings up a limited list. I want to know how to access the full list. If anyone could help me with this matter I would be very happy. Regular alarms do not wake me and right now I am relying on my old Samsung charge to wake me up. Very alarming is a nice tone for me. Thanks in advance

K.B. Have a Look at what i Posted here as it Shows allot of tips and Tricks with the New Soft Wear and on this Paige it has the New Updated Manuals for The Razr/Razr Maxx Give it a Look b33
If you still need help i'll try to do what i can. but as on mine i don't use the Alarms at all.. but i'll try and Help as Much as i can Hope this page helps as Well it's got allot a good new Tips..
https://motorola-global-portal.custhelp.com/app/product_page/faqs/p/30,6720,8112/p_country_code/US

Why does the Motorola Droid RAZR M wi-fi no longer work even when it says it is connected after the kitkat update?

Ever since the kitkat update to Android the wi-fi no longer autoconnects to the home network and when it is manually forced to it says it is connected but the internet does not work. Tried soft-boots and deleting and reinstalling wi-fi connects and nothing helps. Our data usage is skyrocketing since that is the only way the phone can connect to the internet now. Previous to the update there were no issues with wi-fi connectivity. Any assistance would be much appreciated as verizon has not been very helpful
Thank you.

Depends on your Firewall, see
* '''Firewalls''' - MozillaZine Knowledge Base<br>http://kb.mozillazine.org/Firewalls
* '''Firewalls''' | How to | Firefox Help<br>https://support.mozilla.com/en-US/kb/Firewalls

Droid Razr M WIFI connection issue

I've been having numerous issues in the last month where my phone will not connect or even show our belkin router. I can be right next to it with no luck. My phone is up to date and so is the router. I have tried resetting both as well as clearing all the wifi networks on my phone (numerous times). Please advise.

I have downloaded a couple but couldn't tell you which ones as this has
been going on for two months. It seems to happen at home and when I'm not
at home. One of my tech buddies I think may have figured it out. Our router
was pulling up two different times on my phone as one was a high def
signal. He made that connection so my phone won't see it and that seemed to
take care of it.
Jennifer
On Sep 16, 2013 1:01 PM, "Verizon Wireless Customer Support" <

Video Camera Issues after update

My vid camera app exits when I hit the record button. Worked fine before the update. Anyone else have this problem? Any fixes?

You mean the stock/standard app called "camcorder"?
You mean the .902 update?
It's working for me.

So I lost my Motorola Droid Razr Maxx HD and had to get it replaced with an LG Lucid 2. I was wondering when I could possibly upgrade to a newer Motorola and if so, how long that would take.

This is a question concerning eligibility for upgrades with replacement phones for a lost phone.

Hi nchiajoe
I would be happy to help! Was there any issues with your LG? You can see your upgrade date by dialing #UPG to check. To get a new device sooner check this link: http://vz.to/ZILXBT
JoeL_VZW
Follow us on Twitter@VZWSupport

Motorola Droid Razr M Video Camera Issues

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