Motorola Razr Maxx - Replacement Battery

Up for renewal in a couple of days, torn between the S3 and Razr Maxx. I generally am partial to Motorola, also have heard good things about the Maxx battery life. One concern was about the Maxx battery not being removable.
In general, I don't have good experiences with an original battery being fully functional for the 2 year life of the phone. With regular use, charging it overnight or when its drained, have found batteries die much quicker after a year or so. Usually this is no big deal, just buy a replacement battery when the original goes bad. However with the Maxx, don't know if this is an option.
Is the battery replaceable in this phone? If not by me, by Verizon tech support?

Hey,
You bring out a good point that a lot of smartphone shoppers have in the back of their minds. Battery life is one thing that is important, especially with screen displays getting bigger and bigger. As far as Motorola intended, the battery is permanetly sealed in the Razr Maxx. Removing it will probably void your warranty. However, the battery life is very good with this model.
It is worthy to note, a lot other smartphones are made with permanent (sealed) batteries. One big example is the Motorola Droid 4. another is the iPhone. I did read somewhere that Apple will replace the battery for you for a fee. I hope this answers your question about the Razr Maxx's battery.
Doc

Similar Messages

Can't make or receive calls - Motorola Razr Maxx

My wife and I can not make or receive calls on our Motorola Razr Maxx phones. We can receive and send texts. We have turned off our phones and restarted to no avail. We are in the Metro Atlanta area.
Any ideas or suggestions?

Thank you both. I just had a chat with VZW support, and there seems to be an issue in the area. I would think the SIM card solution would work if it were just one phone, however, both my phone and my wife's have the same issue.
Thanks for the responses.

ISIS on Motorola RAZR Maxx?

Has anyone been able to download ISIS app (mobile wallet) on their Motorola RAZR Maxx? I have the NFC Sim card, but am getting the message that this device is not compatible with ISIS. however, I have seen the Moto RAZR Maxx listed as an eligible device. I have updated to the latest software. Any help would be appreciated!

If you Phone is the Droid Razr Maxx it is not Compatible with that App! Only these can utilize this app.. Moto X users can use it as Well) A note to be know as far as know all Android units have to be running Kit Kat to use this as I was told by a Verizon Store Rep.. Unless it's verified different.. b33
1. Casio G'z One Commando
2. Droid DNA by HTC
3.Droid Incredible 4G LTE by HTC
4.Droid Maxx By Motorola
5.Droid Mini
6.Droid Razr HD
7.Droid Razr Maxx HD
8.Droid Ultra
9.HTC One
10.HTC One Maxx
11.Hydro Elite by Kyrocera
12.LG G2
13.Moto X
14.Panteck Perception
14.Samsung Galaxy Note II , Note III
15.Samsung Galaxy S 4, Galaxy S4 mini, Galaxy S III , Galaxy III mini, Galaxy Stratosphere II
16.Spectrum 2 by LG
17. iPhone's 4 & 4's ISIS ready
18. iPhone's 5 or 5c with ISIS ready..

Android 4.4 KitKat Update Tracking - Motorola Razr Maxx HD

Hello,
Has anyone's Motorola Razr Maxx HD been updated to KitKit OS as yet? If you have please chime in and let us know what you think about it?
Thank you,
GLR

Since my time to add to my post Ran out I will throw in a Screen shot I took of my Droid Maxx.. Here below.. Enjoy b33

Motoprint on my motorola razr maxx smartphone will not print documents on eprint.

I am able to print from my smart phone by sending a document as an email attachment by wifi to the eprint web page, but Motorola Motoprint will not open a document on my smartphone and send it direct to the printer by my wifi network. My RAZR MAXX has Droid "Ice Cream Sandwich" operating system. My HP printer is the Photosmart model 5515. Motoprint will recognize the printer, but doesn't seem to load the printer drivers.

Hi tedin, if I understand you correctly you are able to use the ePrint service successfully from your smartphone but you are not able to print from your device to your printer over your local WiFi connection using Motorola Motoprint. I'm not familiar with that print app and you may need to refer to the help resources available to see if you can find a solution.
However you can also try to print using HP's free ePrint Home & Biz mobile printing app. You can download it from the Google Play app store here. It will work with your printer model over your local WiFi network.
Post back if you run into any problems trying to print using it.
If my reply helped you, feel free to click on the Kudos button (hover over the "thumbs up").
If my reply solved your problem please click on the Accepted Solution button so other Forum users may benefit from viewing the post.
I am an HP employee.

DROID RAZR MAXX HD - Battery Life Halved following Kit-Kat Update

While I like many aspects of the Kit Kat Update, the battery life on my RAZR MAXX HD is half of what it once was under Jelly Bean.
I have tried the same Smart Action settings used previously, when I was getting up to 3 days per charge...and I have turned off all the Smart Actions, but the result is still the same. I am now lucky to get 24 hours out of a charge...under very light usage.
I was also sometimes unable to toggle wifi with the Smart Actions turned on. No such issues as long as the Smart Actions are turned off.
I am hesitant to perform a Factory Reset, but is that my only option?
It does seem as if there should be a 4.4.2 update forthcoming, but I have seen nothing to indicate that it is.

I'm sorry you're having issues with the battery on your device bljusn. I know its frustrating and thanks for trying all those steps to correct the issue. The hard reset would be the last step towards fixing some of the issues with your phone. When you perform the hard reset, make sure you don't restore your apps because they could be causing some of the issues with your phone if their not compatible with the new software. We recommend adding them on one by one to check for issues. Keep us posted.
KinquanaH_Vzw
Follow us on Twitter @vzwsupport

Motorola Razr Maxx OS?

While surfing the net I discovered that 4.0 was made available to the Razr Maxx yet my OS is still 2.3.6? Why have I not received the upgrade?

Cubby65 wrote:
I understand what your saying but how do you go aboit getting those fixes when checking for upgrades says phone is up tofa
RDSimpsonSent from my Verizon Wireless 4G LTE DROID
I think he is talking about fixes that are due to be released.

4.4.2 RAZR Maxx HD Battery life and Text messaging issues

So I finally got the update to Kit Kat (4.4.2) over the weekend. After installing I've noticed a couple of problems.
1. The battery life plummeted. I went from lasting about 2 days on a charge to having to recharge after about 12 hours (went from 100% to 32%). Also, the phone was running hot (battery). I checked the apps that were running and found some that I had not used since the update were running and my RAM usage was much higher than normal. I force stopped them and have been running normal for the past 3 days, so I think this may have been a one time thing.
2. What happened to the text message app? I'm getting notifications that I'm getting text messages (the "Messaging" icon will show a orange square with the number of new texts) but it doesn't show me any new text messages. I also get no notification from the Circles widget (in the circle that displays the time) and nothing on the black status bar at the top of the screen, just the Messaging icon. Going into the Messaging app doesn't show any new messages, but the notification on the app remains. If I wait long enough (anywhere from 15 minutes to 2 hours so far) the message will finally come through (as well as the other notifications). It's like the phone knows I've gotten a text but won't download it for an extended period of time. This makes carrying a conversation via text next to impossible. This is going on as I type. For about 20 minutes I've got a notification on the messaging app that says I've got 1 new text but when I check it there is no new text displayed. The last text showing up is from a few hours ago. What the heck is going on?

I'm sorry you're having issues with the battery on your device bljusn. I know its frustrating and thanks for trying all those steps to correct the issue. The hard reset would be the last step towards fixing some of the issues with your phone. When you perform the hard reset, make sure you don't restore your apps because they could be causing some of the issues with your phone if their not compatible with the new software. We recommend adding them on one by one to check for issues. Keep us posted.
KinquanaH_Vzw
Follow us on Twitter @vzwsupport

Droid Razr Maxx/Issues with Exchange Sync and Texting

I have a Droid Razr Maxx. Since the KitKat update to 4.4 in May 2014, my Exchange email account will not sync. My Comcast account does. If I power cycle the phone, it will sync the Exchange account for a short time until I receive the following error message: 'couldn't open connection to server due to sec..." When I touch the error message, it just goes away. If there is more of the error message, I'm unable to see it. I have removed the Exchange account and added it back in three times. My IT department indicates they have not made any changes to the security levels, but have fielded several questions from other Android users with the KitKat update. My text messaging service also stopped. I've been reviewing all forums and tried different things, but to no avail. I went to the Verizon store, who just said that there have been 'lots' of complaints about KitKat and that I should buy a different phone. This $200+ phone is only 7 months old. Please help!!

After deleting and adding my Corporate account, visiting the local Verizon store several times, visiting my IT department, and now wiping the phone and re installing all software, the Corporate email still only syncs when I power cycle the phone. We are a BYOD company which means every other phone works with the Exchange account. My phone also worked up until the KitKat update in May 2014. The only recommendation I have received from Verizon is to replace my 8 month old Motorola Razr Maxx with a entirely different phone at full price. The tech I spoke with at Verizon made the statement that she has avoided updating to KitKat given all the customer issues she has had to deal with.
I'm in a technology field and understand when glitches occur, but also expect functionality issues to be addressed. I've been with both Verizon and Motorola for a long time, but very doubtful I will continue this relationship when contract time is up for renewal. I'm carrying my iPad around to get the Corporate emails and the Razr Maxx has been relegated to just being a very expensive phone.

Razr Maxx and 4G

Looks like I'll be going back to my old LG Spectrum. It seems that 4G and the Motorola Razr Maxx don't get along. I have no problem getting 4G on my LG Sprectrum. So, good bye Motorola Razr, you've been benched.

There is a definite unofficially confirmed issue with both Razr's.
When I started having problems with my Razr and started escalating my calls I was sent w/o charge a brand stinking new Maxx - with the caveat from the network engneers and tier 2-3 support rep that I was going to have the same, random radio dropout.
This is NOT just a 4G dropout it's as if the radio's are simply switched off but with no visual indicator that it's occured. Everything got escalated when they figured out where I was so it could very likely be a combination of firmware on the towers in certain areas and the Razr radios.In fact, that is what I suspect. It seems possible that they rushed the 4G rollout in the Wichita area and are now having to backtrack to bring the towers up to speed.
P.S. "Tower" isn't the correct term but I don't know what is and since "tower" is the common term, it's what I use. I'm a LAN Network Engineer myself so using incorrect terminology bugs me lol.

ICS replaced my Razr MAXX battery with a Samsung battery!

I know that there are people out there having issues with their battery life since the ICS update, and I happen to be one of them as well. Both my wife and I have the Razr MAXX and both have seen a dramatic decrease in battery life. I can't even make it through the day without charging my phone. Even throughout the day, I keep my phone in my pocket and I can feel it getting warm, warmer than I recall it getting on GB, and more frequently. Now I read some of the theories behind this and followed through with them and still have had no luck. Here are some examples:
1.) Because of the update, you've been playing with the phone more to find out all the cool features you have, get familiar with it, etc.
             - I was doing that the first couple of days, now I am not. I still have the issue
2.) Use Smart Actions to help conserve your battery
             - I have had that set up when I had GB and checked it after the ICS and nothing has changed (much like any other settings on my phone).
3.) Use the *#*#4636#*#* feature to switch from CDMA/LTE to CDMA Only
             - Done
4.) Don't charge it unless it needs it or let it sit on the charger for an extended period of time.
             - Well, everyday is the only option I have for charging, and I already know that leaving it on a charger for an extended period of time will wreck the battery life, previous experience. Plus, I get the notification when it's full.
5.) Check you sync settings
             - Once again, nothing has changed there during the update. Everything checks as frequently as it did before.
6.) Clear cache
             - No luck
7.) Try doing....
             - You name it, I've tried it..
Another issue that my wife is experiencing, at times when people call her, she nor the person calling her can hear her, there is not even any static. She has to restart her phone and call the people back. Her phone rings, she can answer but all you hear is... nothing. That about my biggest beefs with this ICS
Before someone starts trolling and says "Why did you have to post another discussion when there is a bunch of others with the same issue", I did post a question a few days ago, had no answers from that. And also, I'm reposting a new discussion for the simple reason that I am letting people know what I have done and that I haven't found any real answers that are working. Does anyone else have any ideas?

I noticed more then usual battery drainage right after receiving the ICS Update. I did a few things on the Maxx and battery is actually a little better now then pre ICS.
1) I stopped using Smart Actions
2) I shut my Blue Tooth and Wi-Fi off manually
3) I clicked on the menu button on the phone and selected Manage Apps
4) I disabled ALL of the bloatware on the phone (apps I do not use and these will vary from user to user)
     VZ Navigator
     My Verizon Mobil
     Amazon
     Slacker Radio
A total of 19 apps.
5) I used the Menu above to set the phone to CDMA Auto (PRL)
This not only saved me a ton of Battery, it also gave me back some more usable RAM as the Bloatware is not using it, and also my Data usage went down since the Bloatware is not using Data anymore.

Razr maxx overheat and drain battery issues

refurbished razr maxx 8 month old.
can i take this issues to verizon store and replace or fix ???

@Jjanggu1022 - Battery issues are no fun. Thanks Junior509. He/she provided some great tips to try and help figure out what may be the cause. It has been a few days since you initially posted, have you had a chance to check in with us to help address this issue. We would like to make sure your phone is running optimally! Have you also reviewed certain apps and their behavior? You should be on Ice Cream Sandwich, and some apps may not be fully compatible with that update.
Let us know what has been done, so we may work with you in finding a solution! Thank you both, and take care!
NicandroN_VZW
Please follow us on Twitter @vzwsupport

Razr Maxx call feature battery drain

Folks,
I have been seeing/having this issue that I am getting a bit frustrated with and wondering if I am the only one seeing this. When using the device the phone can hold a charge very well, that is unless I use the phone as a phone. I can use the display for 40 minutes on the internet and whatnot but a 10 minute phone call consumes more power according to the battery management app. I have gone through a few Razr Maxxs thinking that I had this was an issue with the hardware. I have called Moto regarding this and they are unable to figure out what the issue could be.
Am I the only person who is seeing this issue? For a phone that claims 21 hours in best conditions I find it hard to believe that an hour of call time drains almost 10% of the battery's charge.

Your using more battery because your using the full power of that Transmitter to hit the Tower an you may be jumping from 4G to 3G when doing so an if this happening while your traveling your bouncing from Tower to Tower.. An if this is the case it can pull more from that phone an you said this is your second or third one an it's showing the same results. I would say keep what you got an give the one you got a chance.. batteries on phones do better after a few charge an discharge Cycles.
An one other thing that Maxx has some of the Best battery saving parameters there are on a phone. One i use when at home is my Wi-Fi an if your not using any of features, like Bluetooth,Wi-Fi, G.P.S Etc. while on the phone shut'em off. If your running any live Wallpapers go back to non live wallpapers an if your Display is set high adjust it to a lower Setting an un-check Auto Adjust an i even un-checked All animations. An one other thing to check your Apps some Apps can be battery hogs an while your Talking they can still be running in the background an consuming power.!

Droid Razr Maxx Battery is now terrible

I don't know why, but now my battery on my droid razr maxx isn't good at all. Today, it was under 20 percent after 3.5 hours, and I was only using it for probably one of those hours. I rarely can get through an entire day with it anymore. I've had the phone for almost a year now. Anyone know ways to fix this or what the issue might be?
There are also sudden drops in my phone battery life. It will go straight from 50% to 20% for example. This picture isn't the best illustration, but sometimes it will literally drop straight down.

Mine's at 90 percent after 4 hours 40 minutes. Try clearing cache.

RAZR / RAZR MAXX Helpful Tips..

Tip No. 1 Battery Tips..
https://motorola-global-portal.custhelp.com/app/product_page/faqs/p/30,6720,8417
Rechargeable batteries have a limited number of charge cycles and will naturally degrade over time. You've probably experienced this with other battery-powered products - you find yourself charging the battery more often as the charge just doesn't seem to hold as often as it once did. Eventually, you may need to replace the internal battery.
There are a couple of things you can do before replacing the battery. Sometimes it's a matter of changing a few settings that will ensure you're getting all the power you can from your battery. Motorola Customer Service can help you with this process over the phone.
Before you call:
We recommend that you completely deplete the battery by allowing the device to completely shut down when the battery has depleted.
Once your product shuts down, plug it into the charger that came in the original box, and allow it to charge to 100%.
Once you've completed this charging cycle, call Motorola Support at 800-734-5870, and the team will diagnose your battery, and recommend setting changes or actions.If your battery does need to be replaced, we offer two battery replacement options:
The battery only replacement program lets you send your product to Motorola so that we can replace the battery and return the device back to you. If your device is within the warranty period there is no charge for this service. If your device is outside of the warranty period, the cost of this service is $49 plus applicable taxes.
You can expect to receive the device back approximately 5 business days from the time we receive the device. Use our online repair submission process to get going.
With the expedited battery replacement program, for an extra charge we'll provide you with a FedEx label to return your product. If your device is within the warranty period the charge for this service is $19 plus applicable taxes. If your device is outside of the warranty period, the cost of this service is $69 plus applicable taxes.
You can expect to receive the device back 3 days after we receive the unit. Use our online repair submission process to get going.
Additional Battery Tips: 1 1/2
https://motorola-global-portal.custhelp.com/app/answers/prod_answer_detail/a_id/77264/p/30,6720,8417
Built-in tools to assist you in optimizing battery life:
Power control widget
Data Saver
Motorola Task Manager
CLICK HERE for community advice suggestions on using SmartActions to extend battery life.
You can also get step by step video instructions on how to use SmartActions to help conserve battery life. Using your phone, from your home screen touch Apps > Help Center> Tours > under Getting Started touch theBattery Saving Tips and Tricks video.
Things you should know about your battery
This product uses a non-removable battery. The battery should only be replaced by a Motorola-approved service facility. Any attempt to remove or replace your battery may damage the product.
The DROID RAZR MAXX is feature-rich and can run a virtually limitless number of applications, making it useful for many tasks. Your particular usage will affect how long you can go before recharging your battery. Playing games, running applications, and surfing the Web increase the power use of the computer-like functions of the DROID RAZR MAXX. Calling and texting utilize its phone functions. Depending on your use mix, time between charges will vary. We know you want to use the device to its fullest and offer you these tips to help you get the most from your phone while going as long as possible between charges.
New batteries are not fully charged. Plug the battery charger into your phone and an electrical outlet. Your phone might take several seconds to start charging the battery. Charging time from 0% takes approx. 5.5 hours.
Tips:
It is recomended to use a wall charger to charge the phone instead of USB cable plugged in to a computer.
It may take several charging cycles for your battery to reach optimum performance.
If your device is completely discharged, it may take several minutes for the device to begin charging.
Ensure you are using a Motorola specific charger. Other chargers might take longer to charge your battery, or cause your calls to fail during charging.
Tips to extend battery life:
During initial set up of your Google and social networking account, your phone's battery may drain faster than usual due to the amount of data transferred. After the initial sync, and a few charging cycles, your battery will reach its maximum capacity.We strongly recommend to keep the phone attached to the charger during the initial sync.
See where you power is going: Tap Home > Menu > Settings > Battery information > Battery use.
When setting the phone down after use, quickly press the power key to invoke a blank screen. Selecting a shorter back light duration will also help conserve power by blanking the screen when not in use.
Lower the display brightness. Set Brightness to Automatic or low: Tap Home > Settings > Display >Brightness
Set Screen timeout to 1 minute or less: Tap Home > Settings > Display > Screen Timeout
Turn animation off: Tap Home > Settings > Display > Animation > No animation
Turn off GPS when not in use. Active GPS can take a lot of power. Exit from navigation apps when not in use. Tap Menu > Settings > Location & Security > Use GPS satellites and Use wireless networks uncheck.
Turn WiFi off when not in use : Tap Menu > Settings > Wireless & Networks > Uncheck Wi-Fi
Turn Bluetooth off when not in use: Tap Menu > Settings > Wireless & Networks > Uncheck Bluetooth
Applications which uses battery power: Certain streaming Music, Music Players, Talk, Video Chat, Navigation, Weather, and Map apps. widgets and live wallpapers, are notorious battery drainers. In addition certain Facebook, Twitter, Email and other apps that constantly sync over the internet can reduce your battery life. We recommend you use the Motorola task manager application. Task Managers let you monitor how apps use memory and processing power and identify apps that are using too many resources.
Reboot your phone If you are getting only a few hours of battery life or your phone is running slow, it is probably not your phone. An app or widget is probably the cause. Restart your phone to clear background apps: Press and hold the power button > Tap Power off. Then turn the phone back on. Daily reboots can help keep rogue apps from taking battery life.
Use the AC adapter to charge your phone whenever possible.
Toggle Bluetooth, Wi-Fi, and GPS on or off as needed. These can be placed on your desktop by selecting an open area of your screen and selecting them. individually or using the Android Power Control Widget.
Clear all notifications from the notification bar as much as possible.
Ensure you do not have have duplicate email accounts. Duplicate email account will drain battery life. To check for duplicate email accounts, touch > My Accounts > Advanced set up and ensure there are no duplicates. To remove an account, touch the account > Menu > Remove account.
We suggest charging each night so you start the day fully charged and ready to go!
Tip No.2 Screen Lock..
https://motorola-global-portal.custhelp.com/app/answers/prod_answer_detail/a_id/86349/p/30,6720,8417
How does my screen lock and unlock features work with the Android 4.0.4 (Ice Cream Sandwich) upgrade?
With Android 4.0.4 (Ice Cream Sandwich) your device now has several different lock options available.
To access your lock options, touch > Settings > Security.
Screen Lock Options
Slide - provides no protection, but lets you get to the Home screen quickly, or open Camera and start taking pictures immediately.
Face Unlock - lets you unlock your phone by looking at it. This is the least secure lock option.
Pattern - lets you draw a simple pattern with your finger to unlock the phone. This is slightly more secure than Face Unlock.
PIN - requires four or more numbers. Longer PINs tend to be more secure.
Password - requires four or more letters or numbers. This is the most secure option, as long as you create a strong password.
The Lock Screen on Android 4.0.4 (Ice Cream sandwich) uses two timers. The first timer is the "Sleep" timer which turns off the device display to extend battery life. You can turn the display on and swipe to unlock. The second timer called the "Automatic lock" timer turns on security features like pin, pattern, password or face unlock and protects the device from unknown users. This "Automatic lock" timer begins after the "Sleep" timer expires and you will be asked to enter personally recognizable data like pin, pattern, password or the face unlock when the display is powered on.To adjust the "Automatically lock" timer go to Settings > Security > Automatically lock > Select desired time frame.To adjust the "Sleep" setting go to Settings > Display > Sleep > Select desired time frameIf you are using facial recognition and do not want the "slide to unlock" to appear, set the "automatic lock" timer to "5sec".Power button instantly locksThere is a new option in Android 4.0.4 which will automatically lock the device when the display is on and the power button is pressed. As soon as the power button is pressed your device will lock.To activate the "Power button instantly locks" setting, go to Settings > Security > Toggle the Power button instantly locksIt is important to note your phone may contain security policies set by your IT administrator which may override any settings you attempt to set under screen security. For example, if you set your phone to automatically lock for 30 minutes and phone locks after 10 minutes, it may be due to security policies set by your IT Administrator. Please contact your IT Admin for more information.
For more information on using your new lock features select one of the quick links below:Lock and unlock basics Set screen lock Respond to incoming callsFace unlock is grayed out
To unlock the screen, press the Power key, then touch and flick to .To lock the screen, press the Power key, or let the screen time out (don't press anything).Tip: To add a message to the lock screen:1. From the home screen, touch > System settings.2. Touch Security > Owner info and type your message.
Set screen lockDepending how you use your phone, you may want to set some form of automatic screen lock to prevent unauthorized access. If a screen lock has been set, the screen locks when your phone's display goes to sleep. It is important to note your phone may contain security policies set by your IT administrator which may override any setting you attempt to set under screen securityBefore setting a screen lock it is important to note that you will need your Gmail / Google Account credentials to reset any security lock, so please do not set a security lock on your device without first setting up a valid Gmail/Google Account you can remember and access.To adjust your phone's lock settings:1. From the Home screen touch > Settings2. Touch Security > Screen lock.3. Touch the type of lock you want and follow the onscreen instructions.
If you have previously set a lock, you must enter the pattern, PIN, or password to unlock the lock settings.4. You can choose among these lock options, listed in approximate order of strength: Slide, Face Unlock, Pattern,Pin, and PasswordAfter you set a lock here, a lock screen displays whenever your screen wakes up, requesting the pattern, PIN, or other specified key
Respond to incoming CallsWhile the screen is locked, you can respond to incoming calls in three ways.
To answer a call, touchand flick to .
To send an incoming call to your voicemail, touch and flick to .
To send a pre-set text message to the caller, touch and flick to . Select a message to immediately send it.
Tip: To silence an incoming call alert, press the Power key or the volume keys.
Face unlock is grayed out
Face unlock may be grayed out due to security policies set by your IT administrator which may override any setting you attempt to set under screen security. Contact your IT admin for more information.
Tip No.3   Basic ways to navigate around your DROID RAZR/RAZR MAXX
There are a couple of basic ways to navigate around your phone. Watch for these common elements and you'll get what you need in any app.
Let the action bar be your guide
After you open an app, check for an action bar at the top, which includes:
App icon on the app's main screenOr the Up button to return to the main screen
Menu for changing the view
Buttons for frequent actions
More actions (if needed)When using the app, also check the top and bottom of the screen for more options such as Save, Done, andCancel.
For an example of an action bar:
Touch > Email to see:
Confirm it's the main screen of the app.
Switch to views of other accounts.
Sync email. Compose a message.
When you open an email, the action bar changes:
Return to the main screen of the app.
View the title of the opened email message.
Reply to the message, Reply all, Forward, or Compose new.
Note that two navigation buttons are similar, but work differently. Repeatedly touch the Up button at the top left of the screen to return to the main screen of the current app. Or touch at the bottom of the touchscreen to reopen the previous screen, regardless of its source.
Use tabs to find more content
Some apps use tabs at the top of the screen to keep things organized.
Touch a tab that you want to open:
The opened tab is underlined with highlighter.
Touch a tab at the edge or flick the tab bar to scroll to more tabs:
Swipe left/right below the tab bar to scroll through multiple screens, and even scroll across tabs:
Look for tabs in and and .
Updated by B33 Aug. 04 2012

Tip No.5 -- How do I set up and troubleshoot Wi-Fi issues?
https://motorola-global-portal.custhelp.com/app/answers/prod_answer_detail/a_id/77259/p/30,6720,8417
Follow these steps to set up and troubleshoot Wi-Fi wireless Internet access.
Note: The DROID RAZR MAXX will only operate on the 2.4 GHz frequency and will not work on the 5GHz frequency.
Quick links
Wi-Fi set up instructions for Android 4.X (Ice Cream Sandwich) users
Activate Wi-Fi
Obtain the MAC address
Using Mobile Hotspot
Wireless Lan Supported Specs
Set Wi-Fi to work smarter, not harder
Troubleshooting
Unable to stream any media when connected to Wi-Fi network, but can still surf using the web browser.
Ruckus WiFi router issue
Activate Wi-Fi
To turn Wi-Fi on and connect to a wireless network:
From the home screen press the menu key.
Tap Settings.
Tap Wireless and networks.
Touch the Wi-Fi check box to turn Wi-Fi on.
The phone will scan for available wireless networks.
Tap Wi-Fi settings.
The network names and security settings (Open network or Secured with WEP) of detected Wi-Fi networks are displayed in the Wi-Fi networks section.
Tap a Wi-Fi network to connect. When you select an open network, you will be automatically connected to the network. When you select a network that is secured with WEP, enter the WEP (security) key and then touchConnect.
Obtain the MAC addressTo obtain the MAC address:
From the applications tray, tap Settings.
Tap About Phone.
Tap Status and scroll to Wi-Fi Mac address.
Using Mobile Hotspot. Click here to learn more.
Wireless Lan Supported Specs
802.11b/g/n
WEP
WPA/WPA2 PSK
802.1x EAP
Set Wi-Fi to work smarter, not harderTo save battery power, give your Wi-Fi connection a rest when you're not using it. Use the Wi-Fi sleep policy to set your Wi-Fi connection to sleep when the display turns off and reconnect when it turns on.
From the Home screen, press the menu key > Settings.
Touch Wireless & networks > Wi-Fi settings.
Press the menu key > Advanced > Wi-Fi sleep policy.
Touch When screen turns off.
TroubleshootingNote: A software update is now rolling out, and includes enhancements in Wi-Fi performance and more. Click herefor full details.Unable to establish connection with the phone
The wireless network may not be in range or has too of a weak signal to provide a successful connection. Check the signal bar to ensure you have strong connection.
Re-enter the key on the phone to match the key configured on the router. Make sure that the encryption type and security settings match on the router and phone.
If WEP encryption is in use, check that the key configured on the router matches the key entered on the phone.
The wireless network you're attempting to connect to may be configured for static IP addresses only. Check with the system administrator for an IP address assignment.
Unplug the power from your router, turn the phone off. Plug back in your router first, then wait for 1 minute and then turn on your phone.
Can't connect to Internet
Try a different URL or web site address.
Disconnect and try connecting to the network again.
Enter correct Password (WEP-WAP/WPA key).
If connected via a commercial Wi-Fi hotspot, such as the ones at Borders or Starbucks, we recommend renewing the hotspot's DHCP lease.
Unplug the power from your router, turn the phone off. Plug back in your router first, then wait for 1 minute and then turn on your phone.
Cannot connect to certain web sites using HotSpot
A software update is now rolling out, and includes enhancements in HotSpot performance and more. Click here for full details
Ruckus WiFi router issueIssue: Device does not connect to Ruckus WiFi router (example model#: 2825)
Description: In DHD11 TA3 we have an IP address conflict between the LTE IP address and the default gateway address with the Ruckus router.
Work around: Change the default gateway address on the router as follows:
Login Router through Browser: http://192.168.20.1
User name: user
Password: password
(user name and pass written on AP)
goto "Local network" under Configuration section on the Left side.
change the field in : "Local IP Address" from 192.168.20.1 to
192.168.0.1
Change :"Starting Address" from 192.168.20.2 to 192.168.0.2
click update settings.Note: We become aware of an issue with a certain Wi-Fi router Router: Netgear N600 WNDR3400, that may experience loss of Internet Connectivity on Wi-Fi signal with the DROID RAZR MAXX.Here's our solution for this issue:
Go to the wireless settings for the Netgear router from a browser on your PC by going to192.168.1.1
On the Router Manager screen, go to the Setup section in the left hand column and select Wireless Settings
Under the Wireless Network (2.4GHz b/g/n) section change the channel from Auto to a static channel of your choosing. (Any number from 01 -11)
Scroll down to the bottom of the Wireless Settings screen and select Apply.
For Android 4.X (Ice Cream Sandwich) users.
TURN WI-FI POWER ON OR OFF
Touch Menu > System settings, then touch the Wi-Fi power switch to turn it or .Note: To extend battery life, turn off Wi-Fi power when not in use.
WI-FI SEARCH & CONNECT
When Wi-Fi is on, the Wi-Fi in range indicator appears in the status bar when a network is available. Drag down the status bar and touch the Wi-Fi networks available notification to select and connect to a network.To search for a network when Wi-Fi is off:
Touch Menu > System settings > Wi-Fi.
Touch the Wi-Fi power switch to turn it and scan. Your smartphone lists the networks it finds within range.Tip: To see your smartphone’s MAC address or other Wi-Fi details, touch Menu > Advanced.
Touch a network to connect. If necessary, enter Network SSID, Security, and Password, and touch Connect.
When your smartphone is connected to the network, the Wi-Fi connected indicator appears in the status bar.Tip: When you are in range and Wi-Fi power is on, you will automatically reconnect to available networks you’ve connected to before.
WI-FI HOTSPOT
You can make your smartphone a Wi-Fi hotspot to provide portable, convenient Internet access to other Wi-Fi enabled devices.Caution: This application significantly impacts battery life. You may want to run this application with the charger connected.Note: You need to subscribe to Wi-Fi hotspot service to use this feature. Contact Verizon Wireless for details.To set up your smartphone as a Wi-Fi hotspot:
Touch Menu > System settings > Tethering & Mobile Hotspot > Mobile Hotspot to turn on the hotspot.
Touch Mobile Hotspot settings > Configure Mobile Hotspot to change hotspot security and configuration settings:
Network SSID: Enter a unique name for your hotspot and touch Next.
Security: Select the type of security you want: WEP, WPA, or WPA2. Enter a unique password. Other users can access your Wi-Fi hotspot only if they enter the correct password.Note: Keep it secure. To protect your smartphone and hotspot from unauthorized access, it is strongly recommended that you set up hotspot Security (WPA2 is the most secure), including password.
Broadcast Channel: Select a channel that minimizes potential interference. You may need to try different channels after your hotspot is active for a time.
Touch Save when the settings are complete.
When your Wi-Fi hotspot is active, other Wi-Fi enabled devices can connect by entering your hotspot’s SSID, selecting a Security type, and entering the correct Password.
A recent Update to these Instructions above Can Be Found Here:
https://motorola-global-portal.custhelp.com/app/answers/prod_answer_detail/a_id/71988/p/30,6720,8417

Motorola Razr Maxx - Replacement Battery

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