Motu 828 MKIII firewire connection problem

Hello !
I am a Belgian user (sorry for my english) of the Motu 828 MKIII Firewire, when I was on Windows evreythings gone ok, but I have a big problem since I switched to Mac !
When I plug my motu with a 6pin-9pin firewire cable to my macBook pro « mid 2012 » it is not always recognized by the drivers.
Sometimes it is recognized, but if I disconnect and then reconnect it no longer works.
It does not appear in the "Motu audio setup". In the "Report System » of mac, it detects an "unknown device".
I tried another cable but it does not change, yet my firewire port works well (I tried with an extern HardDrive) !!
I also tried to uninstall and reinstall the drivers, it does not change!
The firmware is 1.06, the drivers is 1.6 58373 and I’m running OSX 10.9 (mavericks).
There’s no new drivers on website...
Please help me !

You can select which physical outputs Logic designates as your "Stereo Output" in Audio Preferences->IO Assignments. Unfortunately you cannot rename the IO label for Output 1-2 - this is permanently greyed out.
Note also that Logic that Logic has some buggy routing behavior around Output 1-2 as it assumes this is your main stereo output pair. If you want to use outputs 1 and 2 as mono outputs you will run into all sorts of trouble.
@the blind eye - you have a secondary issue in that the "Main" outputs of your MOTU are actually the mix bus of the interface itself, these are not outputs that are directly accessible by Logic.

Similar Messages

Firewire disconnects using motu 828 mkii and Mackie ONYX 1620i. Why?

Having replaced my trusted MOTU 828 mkii as it kept disconnecting itself and needed rebooting including removal and replacement of the firewire lead, I have encounted the very same problem with the Mackie ONYX 1620i.
Interestingly it happened recently when I powered up a guitar amp in the same room the other day so I called my electrician friend to check out all the power outlets/sockets on the studio main. His comments were "no issues".
- As there are no other gemlins associated to the power I put it down as coincidence but had to rule it out.
I have tried a multiple of firewire leads and had the same results.
The only firewire device that seems ok is a Behringer FCA 202!!!! (Embarrasing!) - I use this for stereo output only (to the same active monitors) and swap FW lead and Output Jacks when using each device.
This is with Macbook Pro (2010), Logic Studio 9, iTunes, etc. (all purchased products and same problem with ALL audio software).
Using Lion but was an issue with previous OSX.
Certainly a head scratcher.
Anyone had any similar issues?

That's interesting. Thanks Benjy.
Please be sure to update here if you do encounter anything similar.
I cannot afford to replace my 'live' desk as well as another soundcard.
Plus, I really don't think I should have to - Mackie and MOTU are established and reputable device manufacturers and this seems to be an Apple issue.
Apple?
Anyone else sncountered similar and found a resolution after advice from apple?

MOTU 828 MKII input into Logic Pro

I posted about this earlier, but I think I can simplify/clarify:
I'm using 8 channels of ADAT pre-amp input connected to my MOTU 828 MKII.
Cuemix (MOTU's monitoring software) shows that all inputs are functioning properly.
But when I try to choose an input channel in Logic, I have a problem:
All 8 channels come through inputs 13 & 14 in Logic. Logic will allow me to select inputs 13 through 20 (they're not grayed out), but there's no audio coming to inputs 15 through 20. And, yes, I'm pressing "record" to enable the track.
I should be able to assign inputs as follows:
ADAT 1 = Input 13
ADAT 2 = Input 14
ADAT 3 = Input 15
ADAT 4 = Input 16
ADAT 5 = Input 17
ADAT 6 = Input 18
ADAT 7 = Input 19
ADAT 8 = Input 20
Any ideas on what's happening here?

The reason it is 2 out is because Logic doesn't recognise the names of the inputs. They are simply numbered. So, the front 2 inputs on the MOTU are inputs 1 and 2 in Logic. So the next input in Logic is 3, but the next input on the MOTU is on the back..... which (rear of MOTU) is input 1..... and on it goes.
Logic 4, Motu (rear)2.
This got me at first until I realised that Logics input chanels were just numbered straight through, not differentiating between front, rear, analog, ADAT etc.... I think inputs 11 to 18 in Logic correspond to ADAT 1-8 on MOTU.

Motu 828 mkii and macbook pro

alright heres the deal, i just converted from pc to apple and i am trying to hook up my studio monitors to my macbook pro through a motu 828 mkii. i go to the audio and try to switch the sound output to the mkii but it said "the selected device has no output controls" can anyone walk me through the set up process of this if they have the time. im using garage band for the time being and im also trying to hook up my midi controller to be able to play using the controller but yet again, no sound. another problem if someone knows how to help
thanks in advance.
Dave
Message was edited by: xbelovedx

Dave, your MOTU sound interface should have its own control application, where you can configure what inputs/outputs to use and how. Usually it is installed together with the driver for the device (have you installed it, by the way?). You may also try configuring it using Audio/MIDI utility.
Try looking for info at motu's web-site and/or user forums there, if my advice above doesn't work. Surely, more experienced motu users know better
By the way, also try the following: after booting your Mac first switch on MOTU, then launch GarageBand. Typically, if drivers are installed correctly and everything else is fine, your sound interface should start working by default.

Random Firewire connection problem

Hi, I'm running a 'Phonic Helix Board 12 Firewire MKII' firewire mixing desk with a G5 imac/OS 10.6 - Snow leopard (running Logic pro 9). The firewire connection works some of the time but is frequently failing after start up - The firewire indicator on the desk lights up and then goes out. Other Firewire devices work perfectly with the mac - and the mixing desk appears to work fine with my old Emac (which can't run Logic 9). I've tried lots of permutations - plugging in before or after start-up, changing the cable etc, But the problem seems to be random -- and if the connection is working from start up it stays working. Please let me know if you can help me with this.

Hi Stephen!
I don't have experience with a Mac computer, but do you have any other firewire/USB devices that you've added to your computer lately?
If so, then try disconnecting your iPod, disconnecting all other devices from your computer, reset your iPod, then connect it again. This could be a device interference with your iPod properly connecting/being recognized by iTunes.
Also, do you happen to have the McAffee Disk Scanner program on your computer? If so, then try disconnecting your iPod, turning off the Disk Scanner and your firewall, then connect your iPod to your computer again.
Again, I'm not sure if this is much right, but give it a try.
-Kylene
If any post helps or solves your issue, please mark it that way accordingly. Thank you for helping the boards!

Error while trying to synchronise audio & midi, Motu 828 mkII

Hi, I've tried lots of things before posting this but am running out of ideas - any help appreciated.
Since upgrading from Tiger to Snow Leopard, my MOTU 828mkII has not been working right. The problem happens in Logic 8 and all other apps I've tried which use audio and midi. (eg Garageband, Live, Reason), but I'm posting here because of the specific error message which only appears in Logic.
An inconsistent length of time after opening the app, which may be anywhere from a few seconds to over an hour, midi input is lost and the above message appears in Logic - though midi output remains working. Often there is a brief high frequency noise at the moment this happens, otherwise audio playback is unaffected even though in Logic the screen freezes until I clear the error message. If I'm recording audio, there is a brief interruption in the recording. Then the message reappears several times in quick succession. The only way to restore midi input is to quit and relaunch the app. Also Logic sometimes crashes on quitting, which of course may be an unrelated issue.
Before installing Snow Leopard I cloned my internal (Tiger) drive to an external LaCie firewire drive and if I boot from that on the same computer everything works fine. There is also no problem on my partner's Macbook Pro running Snow Leopard (installed from the same family pack).
MOTU tech support have been pretty useless, though I've tried all the tricks suggested by them like toggling optical inputs and resetting. I've tried changing FW cables, and running with nothing else plugged in at all. I've re-installed the combined OS update and I'm using the latest drivers. I've also trashed all the MOTU preference files, as well as the system audio device settings preference files. Oh and this happens even if I open a new project and have just 1 audio track and no plugins.
The only thing I can think of now is that something got corrupted when I migrated everything back from the cloned drive after installing Snow Leopard, and I need to erase and re-install everything, but if anyone can suggest anything else to try first I'm all ears!
Thanks for reading this - a bit lengthy but I've tried to give all the info I have.
Kit

Sounds like the MOTU needs to be reset.
Did you leave the MOTU unit plugged in via Firewire when you did the OS upgrade?
Not a good idea as the upgraded system Firewire interface has to initialize and often this sends out a bit of random data.
Disconnect the firewire cable from the 828mkII
Press the Setup knob
Turn the Setup knob all the way to the right, (to Factory Default)
Press the Select knob
Press the Value knob
Power off the interface and plug the firewire cable back in
Power the interface back on
pancenter-

IPod FireWire connectivity problems

the firewire provided with my ipod has now made my ipod unusable, except when it is connected to the computer/wall charger by firewire...
previously i have used my USB to update it and my firewire to charge it through the wall adapter... however, i lost my USB, and used my firewire to update it aswell as charge it...
after a few updates with the firewire (2 or 3) it will not turn on unless connected to the firewire in the computer or wall adapter... it will not reset or respond in any way if it is not... this is my 3rd ipod... if anyone has any suggestions... please help... i am DESPERATE!!!!!
thanks

Having the same problem with my 3G 20GB iPod. I have an Adaptec 4300 firewire card and multiple onboard 2.0 USB ports. My computer or iTunes no longer even recognizes my iPod when I use my firewire card. It used to connect for a few minutes one out every few tries, but now nothing...It will just charge as if I was connecting it to my A/C adapter.
It will be recognizes most of the time when trying my USB but I can never get a secure connection. It will just beep real quick and then disconnect again right after.
I've tried just about every possible fix listed in these forums to no avail. I will most likely be purchasing a new mp3 player if I can't find a fix soon. It's been a major pain ever since I purchased it.
I'm currently looking at the Cowon iAudio X5 and the Toshiba Gigabeat X, F, or S series. All but the S series Gigabeat support Rockbox firmware ports making it far superior to anything iPod or iTunes has put out there.
CK

Firewire connection problem

I've just bought a GDrive Mobile which my MacBook Pro recognises on the USB port only. Neither Firewire 400 nor 800 work. The 400 port works fine with a Lacie external hard drive. Any ideas?

Before connecting any firewire drive bring up System Profiler (Apple menu->About This Mac->More Info...
Click on Firewire in the list on the left, it should say Firewire Bus: Max speed up to 800 MB/s or something like that in the pane on the right. I'm assuming you have no Firewire devices connected at this point.
If you have a red warning message about not being able to get status or something like that you may have a hung firewire bus. I've found I have to shutdown the machine, unplug the power adapter and remove the battery to reset the firewire bus. If you have a newer Macbook Pro with the permanent battery, not sure how you accomplish that same reset.
If the status initially was ok, then plug in the Gdrive, wait for it to power up, then refresh status in System profiler and report back what you're seeing for Firewire status.

Help!!!! motu 828 not working under 10.4.3

i have a motu 828 external firewire soundcard - and it stopped working after upgrading to os 10.4.3!!!!! anyone got any advice regarding this problem? the motu pages don't refer to this problem and i can't find anyone having the same problem... the motu driver is in version 1.2.5 since april or something- they say it should be tiger compatible- have there been any technical changes in 10.4.3 regarding audio driver technology???? maybe it's not 10.4.3 but some rare configuration problem.. please HELP! i need to use my motu card and have a lot of stress because of this!!!!!!
clemens

I'd try using your card on another machine if you possibly can. It's just possible that the card has just died and it has nothing to do with your software.
If that's not possible, you might try looking at your system log to see if it show any errors when you plug the card in.

MOTU 828 mk II & I/O mixing 5.1 surround & stereo

Hello all
Is anyone aware of a link for implimentation of MOTU 828 mkII I/O's using Logic 9? The 828 mkII manual doesn't make mention of how to assign Logic Inputs or Outputs in relation to the MOTU channels.
I'm setting up a MOTU 828 Firewire Mk II after my Mk I just went down. The Mk I input & output channels seemed so obvious to set up in Logic I/O prefs ..... 5.1 surround came out of Logic Audio Channel Outputs 1-6 then via the Firewire went into the 828 mk 1 and out of the corresponding channels   .... and ordinary stereo came out of Logic via channels 1 & 2 into 1 & 2 of the 828 mk 1..... monitoring and bouncing was simple and obvious.
However I can't sort out a basic output routing in the 828 mk 2 for what should be straight forward?
PLEASE CAN ANYONE POINT ME TO AN AUDIO ROUTING SET UP FOR USING LOGIC WITH SURROUND & STANDARD STEREO WITH A MOTU 828 mk 2 ...... IT SEEMS LIKE KINDERGARTEN STUFF BUT I CAN'T FIND ANY INFO ANYWHERE?
I've got a happy surround mix coming out of all six Logic channels and playing back out of the 828 analogue outs with Logic Prefs I/O Assignments like this:
Basic - 5.1 (ITU 775)
Left OUTPUT 3
Right OUTPUT 4
L surround OUTPUT 5
R surround OUTPUT 6
Centre OUTPUT 7
LFE OUTPUT 8
However I haven't tried a 5.1 bounce yet as am not sure what on earth ends up in the resulting 6 audio files (SO confusing !)
My Mac OSX stereo sound is playing out of the 828 by choosing OSX System Prefs Sound - "MOTU 828" ... but the idea of choosing Outputs 3 & 4 to bounce a standard stereo audio file out of Logic seems totally nuts.
However ... I don't seem to be able to bounce a standard stereo mix ? (even though I can hear it playback in the L & R monitors of my 5.1 studio monitors ...... the resulting sound fle has no sound in it (either WAV or MP3?)
Please can any one help !!!?? I got my knickers in a major twist?
Is there a Logic Channel Re- Routing guide somewhere for using both 5.1 & stereo with a 828mk2 without the necessaity to change standard stereo Logic outputs to 3 & 4?
Best wishes
Richard

GUYS - THIS IS THE SILLY SIMPLE FIX ......
Keep everything routed in Logic outputs as normal:-
L - 1
R - 2
Ls -3
Rs -4
C - 5
LFE - 6
So bounce everything as normal including standard stereo outs.
Make the MOTU audio setup:-
DEFAULT STEREO OUTPUT - MAIN OUT 1-2
Take the 828 mk2 outputs to your surround monitors;
L comes out of MAIN OUT 1
R comes out of MAIN OUT 2
Ls comes out of ANALOGUE OUT 1
Rs comes out of ANALOGUE OUT 2
C comes out of ANALOGUE OUT 3
LFE comes out of ANALOGUE OUT 4
DONE ....... you can carry on as if nothing happened!
Thanks for looking at this ..... sorry for being a nincompoop !
Best
Richard
PS NOT GOOD MOTU - this info isn't anywhere to be found - just my trial and error

Imac late 2012 problems with motu ultralite mkIII through thunderbolt to firewire

first - hi @all users here in the forum.
i have a really curious problem with my audio configuration. at first i must say the audio-config. with my macbook pro (mid 2010) and my imac (early 2008) works fine without problems by using firewire.
but not on my imac (late 2012). there is a static, high frequently noise on my monitors. and i don't find the reason for that problem. i have delete alle the audio drivers and make a fresh install. reset the nvram and pram with holding the power key and so on. two weeks ago i have contacted apple care and send the imac to the next service provider. first i think for a defect power-supply. but the provider located only a defect ram. they change it and send me the imac back. but nothing has changed. if i heard about the defect ram from the provider i know this couldn't never ever the reason for that problem.
i hope anyone can help a little bit by this problem...thank you.
here is my hardware setup:
- imac late 2012,"27 3.2ghz core i5 processor, 8 gb ram, 1tb fusion drive (osx 10.8.5)
-> connected over the thunderbolt to firewire adapter to
- the motu ultralite mkiii
-> connected to the yamaha hs80 with balanced cables

the static, high frequently noise on the right is stronger than on the left.

Mac OSX Mavericks 10.9 firewire audio problem on RME Fireface 800, MOTU 828 Mk II and Apogee Duet on late 2013 iMac i7

I just got the late 2013 iMac 3.5GHz Intel Core i7 and all my firewire based audio interfaces do not work properly although I upgraded to the latest drivers. iTunes or Youtube can play for a short and then there are unbrearable digital noises.
Apogee Duet is slightly better that can play for a few minutes. Then it may have short pause or digital noises. I need to reset the "Sample Rate" to other values to get it work again.
MOTU 828 mk II and RME Fireface 800 are having the most serious problems. Alternating the sample rate can sometimes help but often I need to reboot the iMac to get it work again. However, it works for only 1-2 minutes before the digital noises.
These are the software/drivers I installed:
- Apogee Maestro 2 version 2.8.8
- MOTU Universal Audio Installer for Mac OS X version 1.6.58373 (8/20/2013)
- RME version 3.19, firmware 2.77
I connect the fireware through Apple Thunderbolt to Firewire convertor.
These drivers are supposed to work with 10.9 but they don't. Anyone can help or share experience?

I've read in other forums that there are two issues that is causing this problem of chopping audio and freezing interfaces. One has to do with USB 2.0 /USB 3.0 issues in OS. The other seems to be an issue with the Fusion drive.
The fix for the fusion drive issue that has been shared online is to either:
Option #1. Don't use the fusion drive and create an external boot drive clone (either SSD or standard HD) and use as your primary drive (completely surpassing the internal fusion drive).
Option #2. Split the internal fusion drive. From there you can use them as two separate logical drives. Load your OS on one of the drives (SSD or HD). http://www.macworld.com/article/2015664/how-to-split-up-a-fusion-drive.html
Before, you do any of the above, make sure that you backup your current system setup.
I just received my imac (2013) with 3TB fusion and I plan on trying option #1. I bought a 3TB external USB drive which I plan to clone after I have the machine running. Once I clone the internal drive, I will test how the machine runs from both the internal fusion and the external to prove if this addresses the audio clipping/stopping problem. Hopefully, Apple will find a fix for this.
It is really a dissapointment that a brand new $2500+ machine and software was not tested to perform something that my 2008 MacBookPro and my home built Window XT machine (circa 2003) did without issue. I wished that I would have checked the forums about these issues before I purchased the machine.
You can do some searches online and find even more detail discussions on this topic.
Message was edited by: Juice5280

Logic Pro 9 & Motu 828 interface problem ?

Hi all. I am running Logic Pro 9 on my iMac with a Motu 828 mk2 audio interface connected by firewire. It used to work fine with logic but strangely i now have a problem.
It works fine with iTunes music and listening to sounds/mp3s etc from my desktop but as soon as i boot up logic pro and try to work on a project the only sound output i get is very high pitched noises and large gaps between these noises. It wont play any sounds at all through pro even samples via the browser.
Can anyone help or explain what maybe wrong? i havent a clue whats happened!
Thanks in advance for any help
Paul

PaulDS wrote:
It works fine with iTunes music and listening to sounds/mp3s etc from my desktop but as soon as i boot up logic pro and try to work on a project the only sound output i get is very high pitched noises and large gaps between these noises. It wont play any sounds at all through pro even samples via the browser.
Can anyone help or explain what maybe wrong? i havent a clue whats happened!
Paul, sounds like the MOTU needs a reset.
- Unplug the firewire
- press the button "setup", turn full
- right until "factory default"
- push select
- confirm with "value"
- Power Off the Interface
- Power On The Interface
- Reboot The Mac - Let it settle
- Plug the Firewire Back In
Did you do an OS upgrade with the MOTU plugged In, any time you do an OS upgrade, even if it's just an incremental one (10.8.3 to 10.8.4) unplug the MOTU, some garbage is usually sent out the firewire port during an OS upgrade.

Logic/Motu 828/Logic control problems!! I'm lost!

Hi guys,
I have a mac pro OS 10.4.8, Logic 7.2.3, Motu 828 Mark 2, Micro Lite midi hardware, a Xio Synth and a mackie logic control. Everytime I launch my Logic my mackie does something different. Sometimes it works, sometimes it doesnt, when I go to the set up in preferences for surface control it shows me 2 logic control. So I have to delete one and then sometimes it gives me this weird cryptic coding on my audio object if I'm recording until I turn off my mackie. I dont know what to do, My xio is connected through USB...Does anybody have any idea what the problem could be?
I would appreciate any help.
Thank you

Is your MIDI interface going through a hub? Is the MC on dedicated ports? Have you rebuilt defaults in the Control Surfaces submenu? Have you tried another MIDI interface? If you delete everything in Control Surface setup, does Logic automatically install the MC next time you boot Logic?

Firewire Network Connection problem

I have my G5 & macpro connected via firewire. After I boot them both they do not connect & it says in the preference panel that there is no firewire connection. I solved it a couple of times by putting the macpro to sleep then waking it & the connection is made(just stumbled on this solution). Now in the prefs panel it shows the connection. BUT this solution doesn't always work & I'm getting very frustrated waiting forever to make the connection. Any help would be greatly appreciated.

I'm completely confused: you start by saying "The external hard drive I connected to the FW8 port works fine." Then in apparently complete contradiction you write:
However, when I try using the FW8, it does not show up at all.
What do you mean, "the disk is lighting up?"
And:
Last time when we fixed this, it turns out my mac was trying to boot from the disk or something?
The Mac should be trying to boot from some disk.
And then:
I've tried it with other cables (FW4 and USB2) so I know it's not the hard drive.
What does that mean? What is it in, "I've tried it....?" And, are you saying it works (which I suppose means the external does mount) using the FW4 and USB Ports?
I know you have a real problem but I really have no idea what you are asking
In case, as your topic suggests, you are simply asking about a problem with the Firewire Port, do what Roger suggested and have a look at this article.
http://support.apple.com/kb/HT1151?viewlocale=en_US
Message was edited by: WZZZ

Motu 828 MKIII firewire connection problem

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