Mount scan problems with Norton AntiVirus 10.1

Autoscan freezes when I mount iPod in dock, connected to my iMac via a firewire connection. Autoscan will not respond to eject or cancel scan. When I eject the iPod in iTunes, the iPod screen continues to read "Do Not Disconnect".
Any similar experiences of solutions?

Open Norton Antivirus prefs and turn off scanning of the iPod.
Auto-Protect Mount Scan Preferences do not work as expected when mounting an iPod® using a USB port

Similar Messages

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    I installed Tiger yesterday and it all went well. After the install however, on every restart or when turning on the computer I get this error message:
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    There's no question that the exploit is serious, but it is a very narrow exploit, only involves specially-crafted RAR files, and there's both a completely adequate workaround and a virus definition to flag potentially compromised RAR files.
    Given that, there's no reason to uninstall NAV: simply implement the workaround, download the latest virus defs, and stay away from RAR files for a bit. I expect we'll see a patch shortly.
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    In General 3rd Party AV Software is Not Required as Mac OS X tends to look after itself.
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    Sorry but it is always the other way. Norton needs to update their Firefox extension to work with the new major version Release so it can tie in with their antivirus client.
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    I had a similar problem awhile back with my HP F2210 all-in-one. I basically re-downloaded all of the software for the printer from HPs site. Before re-installing, I did a safe boot. Then, I reinstalled and restarted and all was well. When software update told me there was a new driver available, I installed it and things still worked. I'm able to print, scan, and all the printer is supposed to do without a hitch.

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    Had scanning problem after uploading Snow Leopard -
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    PORT=10025
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    tcp-daemon
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    ! MTA mappings file
    ! for access control and other table lookups
    PORT_ACCESS
    *|*|*|*|* $C$|INTERNAL_IP;$3|$Y$E
    * $YEXTERNAL
    INTERNAL_IP
    $(172.17.24.34/24) $Y
    127.0.0.1 $Y
    ! 172.17.17.41 $Y
    ! 172.17.16.51 $Y
    * $N
    ORIG_SEND_ACCESS
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    tcp_*|*|native|* $N
    tcp_*|*|hold|* $N
    tcp_*|*|pipe|* $N
    tcp_*|*|ims-ms|* $N
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    tcp_local|*|tcp_intranet|@*:*.* $N$D30|Explicit$ routing$ not$ allowed
    tcp_local|*|tcp_intranet|*$%*@* $N$D30|Explicit$ routing$ not$ allowed
    tcp_local|*|tcp_intranet|*.*!*@* $N$D30|Explicit$ routing$ not$ allowed
    tcp_local|*|tcp_intranet|"*@*"@* $N$D30|Explicit$ routing$ not$ allowed
    SEND_ACCESS
    tcp_*|*|*|*@[127.*] $X5.1.2|$NBad$ destination$ system
    tcp_*|*|*|*@localhost.* $X5.1.2|$NBad$ destination$ system
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    tcp_*|*|*|*@example.net $X5.1.2|$NBad$ destination$ system
    tcp_*|*|*|*@example.org $X5.1.2|$NBad$ destination$ system
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    tcp_*|*|*|*@*.invalid $X5.1.2|$NBad$ destination$ system
    tcp_*|*|*|*@*.localhost $X5.1.2|$NBad$ destination$ system
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    in-chan=tcp_scanner;out-chan=*;CONVERT No
    in-chan=tcp_*;out-chan=tcp_local;CONVERT Yes,Channel=tcp_scanner
    !IN-CHAN=tcp_scan;OUT-CHAN=*;CONVERT No
    !IN-CHAN=tcp_*;OUT-CHAN=*;CONVERT Yes,Channel=tcp_scan
    <IMTA_TABLE:mappings.locale
    With this configuration, my iMSS only scan mails from internal to internal domain.
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    10-Oct-2005 17:11:34.13 tcp_auth tcp_scanner EA 3 [email protected] rfc822;[email protected] [email protected]
    10-Oct-2005 17:11:34.15 tcp_auth tcp_local EA 3 [email protected] rfc822;[email protected] [email protected]
    10-Oct-2005 17:11:34.24 tcp_local D 3 [email protected] rfc822;[email protected] [email protected] dns;mail.out.com (mail.out.com xxxxxxxxxxxxx Mon, 10 Oct 2005 17:09:34 +0200 ) smtp;250 2.1.5 [email protected]
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    10-Oct-2005 17:11:34.59 tcp_scanner D 3 [email protected] rfc822;[email protected] [email protected] dns;172.17.24.34 (TrendMicro IMSS SMTP proxy) smtp;250 2.1.5 [email protected] OK.
    Mails that do not pass throw tcp_scanner channel are not scan by iMSS, but I don`t know why this outgoings mail don�t pass throw tcp_scanner ���???
    And mails sent via webmail :
    10-Oct-2005 17:28:42.05 tcp_intranet tcp_scanner E 2 [email protected] rfc822;user1@ in.com user1@ in.com
    10-Oct-2005 17:28:42.08 tcp_intranet tcp_local E 2 user1@ in.com rfc822;[email protected] [email protected]
    10-Oct-2005 17:28:42.75 tcp_scanner ims-ms E 2 user1@ in.com rfc822;user1@ in.com user1@ims-ms-daemon
    10-Oct-2005 17:28:42.80 tcp_scanner D 2 user1@ in.com rfc822;user1@ in.com user1@ in.com dns;172.17.24.34 (TrendMicro IMSS SMTP proxy) smtp;250 2.1.5 [email protected] OK.
    10-Oct-2005 17:28:42.87 tcp_local D 2 user1@ in.com rfc822;[email protected] [email protected] dns;mail.out.com (mail.out.com xxxxxxxxxxxxx Mon, 10 Oct 2005 17:26:42 +0200 ) smtp;250 2.1.5 [email protected]
    10-Oct-2005 17:28:42.96 ims-ms D 2 [email protected] rfc822;[email protected] user1@ims-ms-daemon
    Thanks in advance.

    # ./imsimta test -rewrite -debug=level=4 -filter [email protected]
    Initializing mm_.
    Initializing mm_ submission.
    Checking identifiers.
    *** Debug output from initializing MM for submission:
    16:21:04.24: mmc_winit('l','[email protected],'[email protected]) called.
    16:21:04.24: mmc_determine_url beginning with pattern , xadr , mbox , subaddress
    16:21:04.24: Empty URL specified.
    16:21:04.24: Queue area size 38574770, temp area size 405486
    16:21:04.24: 9643692 blocks of effective free queue space available; setting disk limit accordingly.
    16:21:04.24: 202743 blocks of free temporary space available; setting disk limit accordingly.
    16:21:04.24: mmc_address_to_tree: Parsing address.
    16:21:04.24: Right default: in.com
    16:21:04.24: Parsing address with null fixup.
    16:21:04.24: mmc_address_to_tree: Returning.
    16:21:04.24: Rewriting: Mbox = "postmaster", host = "projes.in.com", domain = "$*", literal = "", tag = ""
    16:21:04.24: Rewrite: "$*", position 0, hash table -
    16:21:04.24: Found: "$A$E$F$U%[email protected]"
    16:21:04.24: Rewrite failed, not forward.
    16:21:04.24: Rewrite: "$*", position 1, hash table -
    16:21:04.24: Failed.
    16:21:04.24: Rewrite: "$*", position 0, rewrite database -
    16:21:04.24: Failed
    16:21:04.24: Rewriting: Mbox = "postmaster", host = "projes", domain = "projes.in.com", literal = "", tag = ""
    16:21:04.24: Rewrite: "projes.in.com", position 0, hash table -
    16:21:04.24: Found: "$U%[email protected]"
    16:21:04.24: New mailbox: "postmaster".
    16:21:04.24: New host: "projes.in.com".
    16:21:04.24: New route: "projes.in.com".
    16:21:04.24: New channel system: "projes.in.com".
    16:21:04.24: Looking up host "projes.in.com".
    16:21:04.24: - found on channel l
    16:21:04.24: Routelocal flag set; scanning for % and !
    16:21:04.24: Checking reverse URL cache for: [email protected]
    16:21:04.24: Applying reverse URL pattern ldap:///$V?$N?sub?$R to: [email protected]
    16:21:04.24: mmc_determine_url beginning with pattern ldap:///$V?$N?sub?$R, xadr [email protected], mbox , subaddres
    s
    16:21:04.24: Get domain information for: projes.in.com
    16:21:04.24: dmap_locate_domain called with domain projes.in.com
    16:21:04.24: Performing LDAP search on baseDN dc=in,dc=es scope 2 filter (&(objectclass=sunManagedOrganization)(|(associ
    atedDomain=projes.in.com)(sunPreferredDomain=projes.in.com)))
    16:21:04.25: Search returned 'Success' (0)
    16:21:04.25: 0 entries returned
    16:21:04.25: Creating negative cache entry for projes.in.com
    16:21:04.25: Get domain failed with status -1
    16:21:04.25: Added tentative negative entry to domain match cache.
    16:21:04.25: URL generation failed, status = 0
    16:21:04.25: Mapped return address: [email protected]
    16:21:04.25: from_access mapping check: ||MAIL|l|[email protected]|
    16:21:04.25: Mapping -1 applied to ||MAIL|l|[email protected]|
    16:21:04.25: No such mapping; performing simple copy.
    16:21:04.25: - passed.
    16:21:04.25: mmc_address_to_tree: Parsing address.
    16:21:04.25: Right default: in.com
    16:21:04.25: Parsing address with local fixup.
    16:21:04.25: mmc_address_to_tree: Returning.
    16:21:04.25: Rewriting: Mbox = "postmaster", host = "projes.in.com", domain = "$*", literal = "", tag = ""
    16:21:04.25: Rewrite: "$*", position 0, hash table -
    16:21:04.25: Found: "$A$E$F$U%[email protected]"
    16:21:04.25: Rewrite failed, not forward.
    16:21:04.25: Rewrite: "$*", position 1, hash table -
    16:21:04.25: Failed.
    16:21:04.25: Rewrite: "$*", position 0, rewrite database -
    16:21:04.25: Failed
    16:21:04.25: Rewriting: Mbox = "postmaster", host = "projes", domain = "projes.in.com", literal = "", tag = ""
    16:21:04.25: Rewrite: "projes.in.com", position 0, hash table -
    16:21:04.25: Found: "$U%[email protected]"
    16:21:04.25: New mailbox: "postmaster".
    16:21:04.25: New host: "projes.in.com".
    16:21:04.25: New route: "projes.in.com".
    16:21:04.25: New channel system: "projes.in.com".
    16:21:04.25: Looking up host "projes.in.com".
    16:21:04.25: - found on channel l
    16:21:04.25: Routelocal flag set; scanning for % and !
    *** Debug output from rewriting a forward header address:
    16:21:04.25: mmc_sender_rewrite: Rewriting header line.
    16:21:04.25: mmc_address_to_tree: Parsing address.
    16:21:04.25: Right default: in.com
    16:21:04.25: Parsing address with null fixup.
    16:21:04.25: mmc_address_to_tree: Returning.
    16:21:04.25: Parse successful.
    16:21:04.25: Rewriting: Mbox = "ma", host = "out.com", domain = "$*", literal = "", tag = ""
    16:21:04.25: Rewrite: "$*", position 0, hash table -
    16:21:04.25: Found: "$A$E$F$U%[email protected]"
    16:21:04.25: Rewrite failed, not envelope.
    16:21:04.25: Rewrite: "$*", position 1, hash table -
    16:21:04.25: Failed.
    16:21:04.25: Rewrite: "$*", position 0, rewrite database -
    16:21:04.25: Failed
    16:21:04.25: Rewriting: Mbox = "ma", host = "out", domain = "out.com", literal = "", tag = ""
    16:21:04.25: Rewrite: "out.com", position 0, hash table -
    16:21:04.25: Failed.
    16:21:04.25: Rewrite: "out.com", position 0, rewrite database -
    16:21:04.25: Failed
    16:21:04.25: Rewriting: Mbox = "ma", host = "out", domain = ".es", literal = "", tag = ""
    16:21:04.25: Rewrite: "*.es", position 0, hash table -
    16:21:04.25: Failed
    16:21:04.25: Rewrite: ".es", position 0, hash table -
    16:21:04.25: Found: "$U%$H$D@TCP-DAEMON"
    16:21:04.25: New mailbox: "ma".
    16:21:04.25: New host: "out.com".
    16:21:04.25: New route: "TCP-DAEMON".
    16:21:04.25: New channel system: "TCP-DAEMON".
    16:21:04.25: Looking up host "TCP-DAEMON".
    16:21:04.25: - Not found
    16:21:04.25: Rewrite rules result: [email protected]
    16:21:04.25: Checking reverse URL cache for: [email protected]
    16:21:04.25: Applying reverse URL pattern ldap:///$V?$N?sub?$R to: [email protected]
    16:21:04.25: mmc_determine_url beginning with pattern ldap:///$V?$N?sub?$R, xadr [email protected], mbox , subaddress
    16:21:04.25: Get domain information for: out.com
    16:21:04.25: dmap_locate_domain called with domain out.com
    16:21:04.25: Performing LDAP search on baseDN dc=in,dc=es scope 2 filter (&(objectclass=sunManagedOrganization)(|(associ
    atedDomain=out.com)(sunPreferredDomain=out.com)))
    16:21:04.25: Search returned 'Success' (0)
    16:21:04.25: 0 entries returned
    16:21:04.25: Creating negative cache entry for out.com
    16:21:04.25: Get domain failed with status -1
    16:21:04.25: Added tentative negative entry to domain match cache.
    16:21:04.25: URL generation failed, status = 0
    16:21:04.25: mmc_sender_rewrite: Returning.
    *** Debug output from rewriting a forward envelope address:
    16:21:04.25: mmc_address_to_tree: Parsing address.
    16:21:04.25: Right default: in.com
    16:21:04.25: Parsing address with null fixup.
    16:21:04.25: mmc_address_to_tree: Returning.
    16:21:04.25: Rewriting: Mbox = "ma", host = "out.com", domain = "$*", literal = "", tag = ""
    16:21:04.25: Rewrite: "$*", position 0, hash table -
    16:21:04.25: Found: "$A$E$F$U%[email protected]"
    16:21:04.25: Match, pattern = "out.com", current = "(*domaincheck*)"
    16:21:04.25: old state = not checked.
    16:21:04.25: Domain check on out.com.
    16:21:04.25: dmap_locate_domain called with domain out.com
    16:21:04.25: Negative cache entry found
    16:21:04.25: new state = fail pending.
    16:21:04.25: Rewrite failed due to prechannel mismatch.
    16:21:04.25: Rewrite: "$*", position 1, hash table -
    16:21:04.25: Failed.
    16:21:04.25: Rewrite: "$*", position 0, rewrite database -
    16:21:04.25: Failed
    16:21:04.25: Rewriting: Mbox = "ma", host = "out", domain = "out.com", literal = "", tag = ""
    16:21:04.25: Rewrite: "out.com", position 0, hash table -
    16:21:04.25: Failed.
    16:21:04.25: Rewrite: "out.com", position 0, rewrite database -
    16:21:04.25: Failed
    16:21:04.25: Rewriting: Mbox = "ma", host = "out", domain = ".es", literal = "", tag = ""
    16:21:04.25: Rewrite: "*.es", position 0, hash table -
    16:21:04.25: Failed
    16:21:04.25: Rewrite: ".es", position 0, hash table -
    16:21:04.25: Found: "$U%$H$D@TCP-DAEMON"
    16:21:04.25: New mailbox: "ma".
    16:21:04.25: New host: "out.com".
    16:21:04.25: New route: "TCP-DAEMON".
    16:21:04.25: New channel system: "TCP-DAEMON".
    16:21:04.25: Looking up host "TCP-DAEMON".
    16:21:04.25: - Not found
    forward channel =
    backward channel =
    header To: address = [email protected]
    header From: address = [email protected]
    envelope To: address = (route (TCP-DAEMON,TCP-DAEMON)) (host out.com)
    envelope From: address =
    name =
    mbox = ma
    Extracted address action list:
    [email protected]
    Extracted 733 address action list:
    [email protected]
    Address list expansion:
    *** Debug output from alias expansion:
    16:21:04.25: Inner expand, level = 0, mailbox = [email protected]
    16:21:04.25: mmc_address_to_tree: Parsing address.
    16:21:04.25: Right default: in.com
    16:21:04.25: Parsing address with null fixup.
    16:21:04.25: mmc_address_to_tree: Returning.
    16:21:04.25: Rewriting: Mbox = "ma", host = "out.com", domain = "$*", literal = "", tag = ""
    16:21:04.25: Rewrite: "$*", position 0, hash table -
    16:21:04.25: Found: "$A$E$F$U%[email protected]"
    16:21:04.25: Match, pattern = "out.com", current = "(*domaincheck*)"
    16:21:04.25: old state = not checked.
    16:21:04.25: Domain check on out.com.
    16:21:04.25: dmap_locate_domain called with domain out.com
    16:21:04.25: Negative cache entry found
    16:21:04.25: new state = fail pending.
    16:21:04.25: Rewrite failed due to prechannel mismatch.
    16:21:04.25: Rewrite: "$*", position 1, hash table -
    16:21:04.25: Failed.
    16:21:04.25: Rewrite: "$*", position 0, rewrite database -
    16:21:04.25: Failed
    16:21:04.25: Rewriting: Mbox = "ma", host = "out", domain = "out.com", literal = "", tag = ""
    16:21:04.25: Rewrite: "out.com", position 0, hash table -
    16:21:04.25: Failed.
    16:21:04.25: Rewrite: "out.com", position 0, rewrite database -
    16:21:04.25: Failed
    16:21:04.25: Rewriting: Mbox = "ma", host = "out", domain = ".es", literal = "", tag = ""
    16:21:04.25: Rewrite: "*.es", position 0, hash table -
    16:21:04.25: Failed
    16:21:04.25: Rewrite: ".es", position 0, hash table -
    16:21:04.25: Found: "$U%$H$D@TCP-DAEMON"
    16:21:04.25: New mailbox: "ma".
    16:21:04.25: New host: "out.com".
    16:21:04.25: New route: "TCP-DAEMON".
    16:21:04.25: New channel system: "TCP-DAEMON".
    16:21:04.25: Looking up host "TCP-DAEMON".
    16:21:04.25: - Not found
    -13 expansion total.
    *** Debug output from submitting an envelope address:
    16:21:04.25: mmc_wadr(0x0012b5e8,'[email protected]','[email protected]') called.
    16:21:04.25: mmc_address_to_tree: Parsing address.
    16:21:04.25: Right default: in.com
    16:21:04.25: Parsing address with local fixup.
    16:21:04.25: mmc_address_to_tree: Returning.
    16:21:04.25: Copy estimate before address addition is 1
    16:21:04.25: Parsing address [email protected]
    16:21:04.25: mmc_address_to_tree: Parsing address.
    16:21:04.25: Right default: in.com
    16:21:04.25: Parsing address with local fixup.
    16:21:04.25: mmc_address_to_tree: Returning.
    16:21:04.25: Rewriting: Mbox = "ma", host = "out.com", domain = "$*", literal = "", tag = ""
    16:21:04.25: Rewrite: "$*", position 0, hash table -
    16:21:04.25: Found: "$A$E$F$U%[email protected]"
    16:21:04.25: Match, pattern = "out.com", current = "(*domaincheck*)"
    16:21:04.25: old state = not checked.
    16:21:04.25: Domain check on out.com.
    16:21:04.25: dmap_locate_domain called with domain out.com
    16:21:04.25: Negative cache entry found
    16:21:04.25: new state = fail pending.
    16:21:04.25: Rewrite failed due to prechannel mismatch.
    16:21:04.25: Rewrite: "$*", position 1, hash table -
    16:21:04.25: Failed.
    16:21:04.25: Rewrite: "$*", position 0, rewrite database -
    16:21:04.25: Failed
    16:21:04.25: Rewriting: Mbox = "ma", host = "out", domain = "out.com", literal = "", tag = ""
    16:21:04.25: Rewrite: "out.com", position 0, hash table -
    16:21:04.25: Failed.
    16:21:04.25: Rewrite: "out.com", position 0, rewrite database -
    16:21:04.25: Failed
    16:21:04.25: Rewriting: Mbox = "ma", host = "out", domain = ".es", literal = "", tag = ""
    16:21:04.25: Rewrite: "*.es", position 0, hash table -
    16:21:04.25: Failed
    16:21:04.25: Rewrite: ".es", position 0, hash table -
    16:21:04.25: Found: "$U%$H$D@TCP-DAEMON"
    16:21:04.25: New mailbox: "ma".
    16:21:04.25: New host: "out.com".
    16:21:04.25: New route: "TCP-DAEMON".
    16:21:04.25: New channel system: "TCP-DAEMON".
    16:21:04.25: Looking up host "TCP-DAEMON".
    16:21:04.25: - Not found
    16:21:04.25: Copy estimate after address addition is 1
    Submitted address list:
    Address list error -- 5.1.2 unknown host or domain: [email protected]
    Submitted notifications list:

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