Mountain lion 10.8.2 update crashed computer
Hi had this Mbp for 1 week and it said it needs a update in the apps icon at bottom of the screen.updated it and said it needs to restart,then when it tried to restart get a load of data run up left side of screen then grey screen with a circle with a slash through.then tries to restart or press any key to restart,then goes blank
The circle with the line thru it means it can't find your operating system.
Try using Disk Utility to do a Disk Repair, as shown in this link, while booted up on your install disk for OS 10.6.8 and under. If you are running 10.7 or 10.8 run Disk Repair from Disk Utility on your Recovery System. It shows you how in the link.
You could have some directory corruption. Let us know what errors Disk Repair reports and if DU was able to repair them. This could just be a start in repairs and you may need a better utility to finish the job.
Then Repair Permissions.
No need to report any Permissions errors........we all get them.
DALE
Similar Messages
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Why do I get this messge when I try to download Mtn Lion? "We could not complete your purchase. OS X Mountain Lion is not compatible with this computer." I am currently running Lion and have updated all Apps and Software. I have version 10.7.5.
Hi Mtn Mama,
Sounds like your Mac may not be compatible with OSX Mountain Lion. Here is a link with the list of compatible Macs:
http://www.apple.com/osx/specs/
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could not install mountain lion We could not complete your purchase. OS X Mountain Lion is not compatible with this computer. I'm running the latest update 10.6.8. Any help to overcome this issue will be great
rarramirez wrote:
Any help to overcome this issue will be great
There is nothing to overcome, your mac is too old to run Mountain Lion. For an iMac it must be a (Mid 2007 or newer) http://www.apple.com/osx/specs/ -
"OSX Mountain Lion is not compatible with this computer."
I bought a MacBook Pro (13" retina display) today. Tried to update software. Error mesage said to ujpdate OS. When I tried to, error message said, "OS X Mountain Lion is not compatible with this computer." Anyone else had this problem? Any suggestions?
All owners of the model seem to have the same problem. Presently there is no 10.8.2 updater for your model. The previous updater has been pulled. Wait a while and one will show up when Apple gets it fixed.
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If I upgrade to Lion now will mountain lion be a free update?
If I upgrade to Lion now will mountain lion be a free update?
I really hope that Apple will do the right/ethical thing and give recent (within the 8-9 months) purchasers of macbook, macbook pros, macbook air, and people who just bought single OS copies of Lion OS-either a free copy of Mountain Lion or a huge discount price on the OS ($5.00 max ). Let's be honest here....Mountain Lion is the patched up Lion. Apple couldn't release an update large enough to fix the problems with Lion so they instead created a new OS. They know that is the truth.
As someone who just bought a macbook pro that came pre-installed with Lion (had no choice really but to accept that or completly wipe it clean and try to put on Snow Leopard, but I was hesitant to because of being warned not to try that on the pre-installed macbook pros.) I don't feel it is right that I would have to pay for another OS when I was already supposed to have a functional OS included with my recent major purchase. Let's think about it for second: when I got a powerbook g4 around 2004/05 I paid about the same price as this macbook pro i now own. With that I got the lap top, the installer OS cds (a functional OS I might add), manual, stickers, a vga adapter, s-output cord, ac adapter, ac extension cable, and phone cord. With the 2011 macbook pro I got the laptop, manual, stickers, ac adapter, ac extension cable, and cloth to wipe off my screen. I didn't get any s-video output or vga adapter, and I'm actually glad that they didn't give me any lion installer cds because that would have been a waste of optical disc. What came free in a box over 6 years ago (vga adapter display port) is now $30 extra at the apple store. Also, no s-video. So I can't hook it up to an external monitor or tv. (and no, I can't just go and buy a fake one on amazon because I have analog so i would on top of that buy a pc converter box. ) I honestly wouldn't mind buying the converter box... had I gotten a free vga display adapter with my laptop. Also let's compare a minor difference in applecare: back then I got a receipt and a box with some info and a applecare test cd that was good for diagnostic utility testing. while maybe a bit old fashioned, I still like having cds that I can use for testing problems. This time, I didn't get any info box or cds, or a receipt for that matter--well i did get an email saying I had extendedapple 3 year but I never had the chance to make a phone confirmation that proves I am in service. I feel that is a bit risky sending people home without a hard copy of your purchase. They could just claim you didn't buy it. maybe i'm just old fashioned that way. To be clear, i can't compare the actual service of applecare of present day and former because so far I haven't had enough use of it to compare it yet.
What I'm getting at is that with the money they saved on gypping me with included accessories and a function OS, surely they could afford to right the situation by giving me a free copy of the new OS Mountain Lion. I might add, that way back when I had my powerbook g4 I went into to apple's genius bar one day and was trying to get an issue fixed regarding the itunes razor phone I had just purchased (way back before iphone had just come out) the music wasn't transferring from my computer to my phone. The guy was very very nice and he said he couldn't fix the problem with the phone (the usb turned out to be damaged) and he upgraded my panther to tiger for free!
That is an example of good customer service. That is example of keeping loyal apple customers.
---also--I found something posted on another forum that I felt I just had to share that further demonstrates examples of extrodinary past customer service from Apple:
Posted: Tue Jul 27, 2004 2:35 am
I had the logic board in my iBook 800/12.1" (Nov. '02) replaced 3 times. After the 4th failure occured a couple of weeks ago, I called Apple Support and requested a replacement machine. They refused, and were fairly rude about it.
So, in a moment of desperation, I sent an email to Steve Jobs. I did not demand a replacement machine. I simply said that I was extremely displeased with the quality of my iBook and I would no longer be purchasing or advocating Apple products. I wished Mr. Jobs the best of luck in Apple's future endeavors.
Two days later, I received a call from Apple's Corporate Executive Relations team. The woman I spoke with apologized profusely for my troubles with the iBook. She explained the logic board replacement program to me in great detail, and then, without any prompting from me, asked if a new iBook G4 (as a replacement) would cause me to reconsider leaving the platform. **** yes. So, I'm typing this post on a brand new 1Ghz, 12.1" iBook G4
Needless to say, despite the trouble with the machine, and the heartburn of dealing with Apple Support - in the end I'm left feeling fairly impressed with Apple. In the end, they did the right thing, and kept a customer.
* Edit for grammar/spelling
< Email Edited By Host > -
Mountain Lion is not compatible with this computer
When will I be able to upgrade my Mac Pro to Mountain Lion:
2 x 3 GHz Quad-Core Intel Xeon, Memory 13gb 667 MHz DR2 FB-DIMM, 64GB free disk (system), 1TB free other disks, computer age mid 2007, Mac OS X Lion 10.7.5.
As of 11/28/12: Mountain Lion is not compatible with this computer.I installed Windows 8 Pro on a PC, quickly shutdown and walked it over to my Mac Pro 1,1.
5365s are 8-core and Geekbench in the 8000 pts range.
An apple 2010 refurbished is $1800 also, old 4-core 2.8 but can upgrade easily to W3680 6-core 3.33
I agree running native beats running VM
The issue with getting Windows 64-bit onto 32-bit firmware is just the install phase but a real pain. 64-bit Windows requires, if the system is EFI based. I do have one PC that does use UEFI and Windows 8, another that does not. Both are 2008-9 motherboards (Intel which supports UEFI, and Gigabyte which did not with X58). Apple of course last updated our EFI 1,1 and 2,1 back in 2007. Before UEFI was done standardized etc. -
Dashcode is not working in Mountain Lion. I tried updating to Xcode 4.4 and it still did not work . . .
I use dashcode for most of my coding needs, so it is very important to me!I have the same problem too. dashcode shows up in the finder but its just a question mark (see screenshot). Anyone found a way to address this?
Thanks! -
After updating my MacBook Pro 6,2 to Mountain Lion 10.8.3 update (earlier I had 10.8.2), only having Dropbox open it switches to nVidia graphics card instead of remaining on Intel one.
Even after Dropbox updated its app this didn't happen, so it looks like 10.8.3 update treats Dropbox as a "powerful" app.
The solution is pretty easy, close Dropbox and open when it's needed. But I've never had this problem.
I hope Apple or Dropbox can fix that to avoid more consumption for nothing.According to their latest update, Dropbox have indicated that they ARE aware of the issue and ARE working on resolving it. In the meantime, the post also describes how to downgrade to the last v1 release (1.6.18) and disable the auto-updating feature, if you need an immediate fix.
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My computer does not start download osx mountain lion what should I do, My computer does not start download osx mountain lion what should I do
What's installed on your computer? If you don't have Snow Leopard 10.6.6 or later then you cannot get Lion. If you already have Lion installed then you cannot re-download from the App Store until you have reinstalled Snow Leopard.
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I have an Mac air 2011 and after install osx mountain lion when I do update to some programs like iMovie and iPhoto and make sleep mode to dowenloaded it doesn't dowenloaded in sleep mode it stop please help me
i guess you could put the aiport utility app on your iphone, click on the aiport express there, it will show you how many devices are connected to it and the mac addresses of those devices.
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Do I have to buy the OS X Mountain Lion in order to update my software, or i can update my software without having to but that app in the app store in my mac? Since the directions says: 1)Click on "About this mac" 2)Click on Software Updates 3)Download OS X Mountain Lion from the Mac App Store.
So Im scared that I update my software and then it says that I have to have to download the OS X Mountain Lion from the Mac App Store in order to finish my update.
ThankyouYou need to buy it.
(86213) -
Mountain lion download wont work on my computer..why?
i have the mac book version 5.2 i think, the white one before the macbook now. i have snow leopard currently running on my mac, and i went into the app store and clicked to buy the mountain lion, and it said " OX S mountain lion is not compatabile with your computer" ... i meet all the requirements for the installation of it, why wont it work?
No, it's not too old. A MacBook 5.2 is a MacBook introduced in early 2009, so, it should be capable.
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I'm currently running 10.6.8 and would like to upgrade to mountain lion but all i keep getting is the following: We could not complete your purchase. OS X Mountain Lion is not compatible with this computer. help
ERA AND MCM wrote:
We could not complete your purchase. OS X Mountain Lion is not compatible with this computer.
it means exactly that, you mac is not compatible to run ML. http://support.apple.com/kb/SP654 -
I've tried to purchase Mountain Lion but when I click 'buy' I get the message, "We could not complete your purchase. OS X Mountain Lion is not compatible with this computer." I'm using an iMac with Lion OS on it, Why is it incompatible?
Your Mac must be one of the following models:
iMac (Mid 2007 or newer)
MacBook (Late 2008 Aluminum, or Early 2009 or newer)
MacBook Pro (Mid/Late 2007 or newer)
MacBook Air (Late 2008 or newer)
Mac mini (Early 2009 or newer)
Mac Pro (Early 2008 or newer)
Xserve (Early 2009)
From here > Apple - Upgrade your Mac to OS X Mountain Lion. -
When attempting to install OS X Mountain Lion I get the following error message "We could not complete your purchase. OS X Mountain Lion is not compatible with this computer." Any idea what the issue might be?
Mama --
Which Mac??????
iMac, MacBook Pro, Mini,, what?
Go up to the Apple icon on the upper left hand corner of your screen (menu bar).
Click that, and then "More Info". and then "More Info" again.
What does it say? Here's what mine says:
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