Mountain Lion and Airport Wireless problem.
I have a Mid-2009 Macbook pro that was just upgraded to mountain lion - every time I close the lid it knocks all wireless devices off the Airport until I unplug and replug in the wireless to reset it. If it naturally goes to sleep by timing out, it does not affect the network. Any solutions?
Could you try going to System Preferences > Network and deleting your AirPort network interface, clicking "Apply", and then adding it again and see if that helps?
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APC UPS, Mountain Lion, and system restart problem
I have a Mac Pro (3,1) and it's been running Lion (10.7.x) for a long time. It's connected to an APC UPS XS 1500 via a USB cable for years. I've never had any problems with it.
Two weeks ago I updated to Mountain Lion (10.8.2). Since then I've returned to my machine to find that it had rebooted itself. After logging in, the system tells me that there was a problem and asks if I want to send the error report to Apple.
Yesterday, I tried unplugging the Mac Pro from the UPS, plugging it directly into a wall outlet, and disconnecting the USB-UPS cable. So far, I've had no problem with system restarts.
Has anyone had a similar problem? If so, did you solve it? How?
Thank you.Hi, macjack. Thanks for your response.
So far, with the MP plugged directly into a wall outlet I've had no system initiated reboots or shut-downs.
I looked in the console log and there's so much stuff in there, I'm simply lost. Are there one or two keywords I should search for that might help in debugging the problem?
Again, thanks. -
Mountain Lion and Brother Wireless printers. NO LUCK CONNECTING!!!
Have a Brother MFC-7860DW and a Brother HL-3075CW. Cannot use EITHER wirelessly with my iMac. Please help...I'm about ready to chuck all of it into the pool. I've downloaded drivers from the Brother website, manuals, network connection "wizards", verified my interface, SSID, key passwords and the rest and STILL I cannot use these printers wirelessly. Not being able to use them wirelessly defeats the entire purpose of purchasing them. SOMEONE must know the answer to this! PLEASE HELP!!
Assuming that you have been able to connect both printers to your wireless access point (router), when you open Print & Scan and select to Add, are the printers failing to appear in the Default view?
If yes, then some printers offer an alternate means to connect to them. The Default view relies on the Bonjour protocol to advertise the printer on the local network. If the Mac is having an issue with Bonjour, which happens too often, then you will not see it. But, if you know the IP address of the printer, then you can add the printer by selecting the IP icon instead of the Default view. You can then enter the IP address of the printer, set the protocol to LPD or HP Jetdirect-Socket and select the supporting driver in the Use menu. Click Add to complete the setup and then see if you can print. -
I updated my MacBook Pro with Mountain Lion and now it is slow in starting up and loads a number of probrams. How can I fix the problem?
Have you tried starting in Safe Mode and see if the slowness still occurs?
Restart holding the "shift" key.
(Expect it to take longer to start this way because it runs a directory check first.)
If this works look in System Preferences > Users & Groups > Login items and delete any third party login items (-), you can always add them back with the (+). Also look in /Library/Startup Items. Nothing is put in that folder by default, so anything in there is yours.
Reboot normally and test. -
Since installing Mountain Lion i have a problem with Mail. I delete a number of messages from the same person but keep the newest message in my Inbox. I actually delete them from the Trash. The next time i open Mail the deleted messages are back again. Can anybody please help as this is getting annoying. Thanks in Anticipation.
Problems such as yours are sometimes caused by files that should belong to you but are locked or have wrong permissions. This procedure will check for such files. It makes no changes and therefore will not, in itself, solve your problem.
First, empty the Trash.
Triple-click the line below to select it, then copy the selected text to the Clipboard (command-C):
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Launch the Terminal application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Terminal in the icon grid.
Paste into the Terminal window (command-V). The command may take a noticeable amount of time to run. Wait for a new line ending in a dollar sign (“$”) to appear.
The output of this command, on a line directly below what you entered, will be a number such as "41." Please post it in a reply. -
Anyone else having crash problems with mountain lion and parallels 8.0?
Anyone else having crash problems running Mountain Lion and Parallels 8.0 ?
Works OK so far for me. Take you issues to their forums for more direct help. These forums do not provide suport for Parallels.
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How to print wireless? I have a MacBook Pro with Mountain Lion and printer is a Canon MP620
How to print wireless? I have a MacBook Pro with Mountain Lion and printer is a Canon MP620
http://www.usa.canon.com/cusa/support/consumer/printers_multifunction/pixma_mp_s eries/pixma_mp620#Wireless_Help
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Does this article apply to OS X Lion and Airport Utility 6.0?
Reason: Airport Utility cannot find my Airport Extreme (4th generation) wirelessly on my Time Capsule configured network even although the firmware in both units is up to date.I thought you were trying to Extend the network with an Express as the article mentions you pointed to...
You can't find the Airport Extreme then...
I woudl suggest doing a Factory reset....
http://support.apple.com/kb/HT3728
Then you should be able to set it up just as you did when it was new....
Factory default reset (using reset button)
If the AirPort Base Station or Time Capsule isn't accessible from AirPort Utility, the Factory Default reset can be accomplished by using the reset button.
Unplug the AirPort Base Station or Time Capsule from power.
Press and hold the reset button with a pen or pencil, then plug the AirPort Base Station or Time Capsule back in while continuing to hold the button until you see the light (LED) flash rapidly. This should happen after a few seconds.
Release the button. This will factory default reset the AirPort Base Station or Time Capsule. -
I upgraded my iMac to Mountain Lion and now my Canon Pixima MP500 will not open because PowerPC apps are no longer supported! Has anyone experience this problem?
Correct. Applications designed to run on the old PPC Macs (which Apple stopped making in 2005) cannot run on Mountain Lion.
You need to update your printer driver:
Printer and Scanner software available for download:
http://support.apple.com/kb/HT3669?viewlocale=en_US -
Downloaded Mountain Lion and it caused major problems
Down loaded Mountian Lion and caused major problems long story short had to reinstall Leopard then Lion but I lost my iTunes library. I thought if you had icloud you could recover you library. Or just log into iTunes and your library would appear. Appearantly not because I lost over 3k songs can someone help me with this if possible.
Reinstall from your most recent backup...
You can redownload iTunes purchases -> http://support.apple.com/kb/HT2519 -
Lightroom, OS Mountain Lion and Epson 7880 large print problems
I have used Lightroom to beautifully print many 20x16, 24x20 and 24x36 prints on my Epson 7880.
I have been trying unsucessfully to print a 24x74 panoramic print.
What happens is I geet a 24 x 20 inch blank piece of paper come out of the printer, a huge waste of expensive paper!!
I have set yp a custom paper size and the image looks like it fits the dimensions perfectly from the LR print module. All looks perfect.
I am using OS Mountain Lion and LR4. Any suggestions would be greatly appreciated.http://support.apple.com/kb/DL1398
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Havinig a lot of problems with my MacBook since I've upgraded to the Mac OS X Mountain Lion program. Can someone tell me if it's possible to reset my computer back to factory settings?
Follow these instructions step by step to prepare a Mac for sale:
Step One - Back up your data:
A. If you have any Virtual PCs shut them down. They cannot be in their "fast saved" state. They must be shut down from inside Windows.
B. Clone to an external drive using using Carbon Copy Cloner.
1. Open Carbon Copy Cloner.
2. Select the Source volume from the Select a source drop down menu on the left side.
3. Select the Destination volume from the Select a destination drop down menu on the right
side.
4. Click on the Clone button. If you are prompted about creating a clone of the Recovery HD be
sure to opt for that.
Destination means a freshly erased external backup drive. Source means the internal
startup drive.
Step Two - Prepare the machine for the new buyer:
1. De-authorize the computer in iTunes! De-authorize both iTunes and Audible accounts.
2, Remove any Open Firmware passwords or Firmware passwords.
3. Turn the brightness full up and volume nearly so.
4. Turn off File Vault, if enabled.
5. Disable iCloud, if enabled: See.What to do with iCloud before selling your computer
Step Three - Install a fresh OS:
A. Snow Leopard and earlier versions of OS X
1. Insert the original OS X install CD/DVD that came with your computer.
2. Restart the computer while holding down the C key to boot from the CD/DVD.
3. Select Disk Utility from the Utilities menu; repartition and reformat the internal hard drive.
Optionally, click on the Security button and set the Zero Data option to one-pass.
4. Install OS X.
5. Upon completion DO NOT restart the computer.
6. Shutdown the computer.
B. Lion and Mountain Lion (if pre-installed on the computer at purchase*)
Note: You will need an active Internet connection. I suggest using Ethernet if possible because
it is three times faster than wireless.
1. Restart the computer while holding down the COMMAND and R keys until the Mac OS X
Utilities window appears.
2. Select Disk Utility from the Mac OS X Utilities window and click on the Continue button.
3. After DU loads select your startup volume (usually Macintosh HD) from the left side list. Click
on the Erase tab in the DU main window.
4. Set the format type to Mac OS Extended (Journaled.) Optionally, click on the Security button
and set the Zero Data option to one-pass.
5. Click on the Erase button and wait until the process has completed.
6. Quit DU and return to the Mac OS X Utilities window.
7. Select Reinstall Lion/Mountain Lion and click on the Install button.
8. Upon completion shutdown the computer.
*If your computer came with Lion or Mountain Lion pre-installed then you are entitled to transfer your license once. If you purchased Lion or Mountain Lion from the App Store then you cannot transfer your license to another party. In the case of the latter you should install the original version of OS X that came with your computer. You need to repartition the hard drive as well as reformat it; this will assure that the Recovery HD partition is removed. See Step Three above. You may verify these requirements by reviewing your OS X Software License. -
Upgrade to Mountain Lion and Office 2011: Office Crashes when I hit the "Print" button
Hello Community, I just upgraded to Mountain Lion, but now my Office 2011 crashes every time I want to print. Word, Excel and Power Point have the same problem. What can I do? Here is the crash log I get:
Microsoft Error Reporting log version: 2.0
Error Signature:
Exception: EXC_BAD_ACCESS
Date/Time: 2012-11-10 18:42:00 +0000
Application Name: Microsoft Word
Application Bundle ID: com.microsoft.Word
Application Signature: MSWD
Application Version: 14.2.3.120616
Crashed Module Name: CoreFoundation
Crashed Module Version: 744.12
Crashed Module Offset: 0x00012746
Blame Module Name: PrintFabPDE
Blame Module Version: 2.14
Blame Module Offset: 0x00006ea6
Application LCID: 1036
Extra app info: Reg=en Loc=0x040c
Crashed thread: 0
Thread 0 crashed:
# 1 0x990e2746 in _CFNumberGetValue + 0x00000026 (CoreFoundation + 0x00012746)
# 2 0x0abecea6 in _MyGetTicket + 0x00000066 (PrintFabPDE + 0x00006ea6)
# 3 0x0abe7a3c in _MyInitialize + 0x000000BC (PrintFabPDE + 0x00001a3c)
# 4 0x1393051c in _CreateDefaultFileName + 0x00004E30 (PrintCocoaUI + 0x0001751c)
# 5 0x139212a6 in (PrintCocoaUI + 0x000082a6)
# 6 0x13921982 in (PrintCocoaUI + 0x00008982)
# 7 0x13921feb in (PrintCocoaUI + 0x00008feb)
# 8 0x1391ff06 in (PrintCocoaUI + 0x00006f06)
# 9 0x1391e4a2 in (PrintCocoaUI + 0x000054a2)
# 10 0x1391c46d in (PrintCocoaUI + 0x0000346d)
# 11 0x139354ae in _CreateDefaultFileName + 0x00009DC2 (PrintCocoaUI + 0x0001c4ae)
# 12 0x13934da0 in _CreateDefaultFileName + 0x000096B4 (PrintCocoaUI + 0x0001bda0)
# 13 0x955d71a6 in -[NSWindowController _windowDidLoad] + 0x000001F3 (AppKit + 0x002b61a6)
# 14 0x955a605a in -[NSWindowController window] + 0x00000079 (AppKit + 0x0028505a)
# 15 0x1393cecc in CarbonWindowEventHandler(OpaqueEventHandlerCallRef*, OpaqueEventRef*, void*) + 0x00007198 (PrintCocoaUI + 0x00023ecc)
# 16 0x1392a3af in _PMPrivatePrintDialog + 0x00000126 (PrintCocoaUI + 0x000113af)
# 17 0x94f72a88 in (Print + 0x00001a88)
# 18 0x94f73213 in (Print + 0x00002213)
# 19 0x94f73074 in (Print + 0x00002074)
# 20 0x02c9e389 in _MsoAfxPMSessionPrintDialog + 0x00000032 (MicrosoftOffice + 0x002d1389)
# 21 0x00926201 in _wdCommandDispatch + 0x003455E1 (Microsoft Word + 0x008bc201)
# 22 0x011e75b4 in _wdGetApplicationObject + 0x007FBD94 (Microsoft Word + 0x0117d5b4)
# 23 0x011ef6bb in _wdGetApplicationObject + 0x00803E9B (Microsoft Word + 0x011856bb)
# 24 0x002fcd0d in __mh_execute_header + 0x00292D0D (Microsoft Word + 0x00292d0d)
# 25 0x00361971 in __mh_execute_header + 0x002F7971 (Microsoft Word + 0x002f7971)
# 26 0x0036164a in __mh_execute_header + 0x002F764A (Microsoft Word + 0x002f764a)
# 27 0x02a37ca9 in _MsoOSTypeDefaultMailClient + 0x00000088 (MicrosoftOffice + 0x0006aca9)
# 28 0x022c0e98 in _MsoFClonePxCore + 0x00000241 (MicrosoftComponentPlugin + 0x0006ce98)
# 29 0x022c0e27 in _MsoFClonePxCore + 0x000001D0 (MicrosoftComponentPlugin + 0x0006ce27)
# 30 0x022c0df1 in _MsoFClonePxCore + 0x0000019A (MicrosoftComponentPlugin + 0x0006cdf1)
# 31 0x0610d681 in MenuLib::TMenuItem::CallSelectionProcs(unsigned long) + 0x0000045D (MicrosoftMenuLibrary + 0x0001a681)
# 32 0x0610d2af in MenuLib::TMenuItem::CallSelectionProcs(unsigned long) + 0x0000008B (MicrosoftMenuLibrary + 0x0001a2af)
# 33 0x06110001 in MenuLib::Terminate() + 0x00001A23 (MicrosoftMenuLibrary + 0x0001d001)
# 34 0x060f95b1 in MenuLib::CreateAppMenu(MenuLib::MMLMenuType) + 0x00000F9B (MicrosoftMenuLibrary + 0x000065b1)
# 35 0x9a0d9b6b in _InvokeEventHandlerUPP(OpaqueEventHandlerCallRef*, OpaqueEventRef*, void*, long (*)(OpaqueEventHandlerCallRef*, OpaqueEventRef*, void*)) + 0x00000024 (HIToolbox + 0x001acb6b)
# 36 0x99f61594 in DispatchEventToHandlers(EventTargetRec*, OpaqueEventRef*, HandlerCallRec*) + 0x0000053F (HIToolbox + 0x00034594)
# 37 0x99f60980 in SendEventToEventTargetInternal(OpaqueEventRef*, OpaqueEventTargetRef*, HandlerCallRec*) + 0x000001AE (HIToolbox + 0x00033980)
# 38 0x99f74855 in _SendEventToEventTarget + 0x00000058 (HIToolbox + 0x00047855)
# 39 0x9a0d9a1a in SendHICommandEvent(unsigned long, HICommand const*, unsigned long, unsigned long, unsigned char, void const*, OpaqueEventTargetRef*, OpaqueEventTargetRef*, OpaqueEventRef**) + 0x000001F2 (HIToolbox + 0x001aca1a)
# 40 0x99f50b84 in _SendMenuCommandWithContextAndModifiers + 0x00000046 (HIToolbox + 0x00023b84)
# 41 0x99f50b31 in _SendMenuItemSelectedEvent + 0x0000010C (HIToolbox + 0x00023b31)
# 42 0x9a13954d in __HIMenuSendItemSelectedEventToTarget + 0x0000008E (HIToolbox + 0x0020c54d)
# 43 0x9a1394b2 in __HIMenuSendItemSelectedEvent + 0x0000003F (HIToolbox + 0x0020c4b2)
# 44 0x9a0dcd59 in HIMenuBar::HandleKeyboardEvent(OpaqueEventRef*) + 0x0000013B (HIToolbox + 0x001afd59)
# 45 0x9a0dcc0a in HIMenuBar::HandleEvent(OpaqueEventHandlerCallRef*, OpaqueEventRef*) + 0x0000009A (HIToolbox + 0x001afc0a)
# 46 0x99f61bbf in HIObject::EventHook(OpaqueEventHandlerCallRef*, OpaqueEventRef*, void*) + 0x000000A3 (HIToolbox + 0x00034bbf)
# 47 0x9a0d9b6b in _InvokeEventHandlerUPP(OpaqueEventHandlerCallRef*, OpaqueEventRef*, void*, long (*)(OpaqueEventHandlerCallRef*, OpaqueEventRef*, void*)) + 0x00000024 (HIToolbox + 0x001acb6b)
# 48 0x99f61594 in DispatchEventToHandlers(EventTargetRec*, OpaqueEventRef*, HandlerCallRec*) + 0x0000053F (HIToolbox + 0x00034594)
# 49 0x99f60980 in SendEventToEventTargetInternal(OpaqueEventRef*, OpaqueEventTargetRef*, HandlerCallRec*) + 0x000001AE (HIToolbox + 0x00033980)
# 50 0x99f607ca in _SendEventToEventTargetWithOptions + 0x0000005E (HIToolbox + 0x000337ca)
# 51 0x99f9436d in ToolboxEventDispatcherHandler(OpaqueEventHandlerCallRef*, OpaqueEventRef*, void*) + 0x00000413 (HIToolbox + 0x0006736d)
# 52 0x99f61a3f in DispatchEventToHandlers(EventTargetRec*, OpaqueEventRef*, HandlerCallRec*) + 0x000009EA (HIToolbox + 0x00034a3f)
# 53 0x99f60980 in SendEventToEventTargetInternal(OpaqueEventRef*, OpaqueEventTargetRef*, HandlerCallRec*) + 0x000001AE (HIToolbox + 0x00033980)
# 54 0x99f74855 in _SendEventToEventTarget + 0x00000058 (HIToolbox + 0x00047855)
# 55 0x0229bdfd in _McpRunApplicationEventLoop + 0x00002E27 (MicrosoftComponentPlugin + 0x00047dfd)
# 56 0x0229946a in _McpRunApplicationEventLoop + 0x00000494 (MicrosoftComponentPlugin + 0x0004546a)
# 57 0x0006d541 in __mh_execute_header + 0x00003541 (Microsoft Word + 0x00003541)
# 58 0x04d30ca5 in __WlmMain + 0x00000061 (WLMKernel + 0x00004ca5)
# 59 0x0006c8e5 in __mh_execute_header + 0x000028E5 (Microsoft Word + 0x000028e5)
# 60 0x0006c896 in __mh_execute_header + 0x00002896 (Microsoft Word + 0x00002896)
X86 Thread State:
eax: 0x3d8436d3 ebx: 0x0abe7994 ecx: 0x00000000 edx:0x0abeeb30
edi: 0x990e2731 esi: 0x00000000 ebp: 0xbff92138 esp:0xbff91e30
ss: 0x00000023 eip: 0x990e2746 cs: 0x0000001b ds:0x00000023
es: 0x00000023 fs: 0x00000000 gs: 0x0000000f eflags:0x00010286
Thread 1:
# 1 0x950619ae in _kevent + 0x0000000A (libsystem_kernel.dylib + 0x000159ae)
# 2 0x95f2c7a9 in __dispatch_mach_notify_source_init + 0x00000000 (libdispatch.dylib + 0x000047a9)
X86 Thread State:
eax: 0x0000016b ebx: 0xb0080700 ecx: 0xb00805ac edx:0x950619ae
edi: 0x00000000 esi: 0x95f2c8a1 ebp: 0xb0080718 esp:0xb00805ac
ss: 0x00000023 eip: 0x950619ae cs: 0x0000000b ds:0x00000023
es: 0x00000023 fs: 0x00000023 gs: 0x0000000f eflags:0x00000246
Thread 2:
# 1 0x950610ee in ___workq_kernreturn + 0x0000000A (libsystem_kernel.dylib + 0x000150ee)
# 2 0x94fa6e19 in __pthread_wqthread + 0x000001C0 (libsystem_c.dylib + 0x00018e19)
# 3 0x94f8ecca in _start_wqthread + 0x0000001E (libsystem_c.dylib + 0x00000cca)
X86 Thread State:
eax: 0x00100170 ebx: 0x94fa6c67 ecx: 0xb0184f6c edx:0x950610ee
edi: 0xb0185000 esi: 0xb0185000 ebp: 0xb0184f88 esp:0xb0184f6c
ss: 0x00000023 eip: 0x950610ee cs: 0x0000000b ds:0x00000023
es: 0x00000023 fs: 0x00000023 gs: 0x0000000f eflags:0x00000282
Thread 3:
# 1 0x95060c72 in ___semwait_signal + 0x0000000A (libsystem_kernel.dylib + 0x00014c72)
# 2 0x9502e88f in _sleep$UNIX2003 + 0x00000042 (libsystem_c.dylib + 0x000a088f)
# 3 0x02754012 in _MerpCreateSession + 0x00000B3F (merp + 0x00003012)
# 4 0x027536de in _MerpCreateSession + 0x0000020B (merp + 0x000026de)
# 5 0x02753669 in _MerpCreateSession + 0x00000196 (merp + 0x00002669)
# 6 0x02754c06 in _MerpCreateSession + 0x00001733 (merp + 0x00003c06)
# 7 0x94fa4557 in __pthread_start + 0x00000158 (libsystem_c.dylib + 0x00016557)
# 8 0x94f8ecee in _thread_start + 0x00000022 (libsystem_c.dylib + 0x00000cee)
X86 Thread State:
eax: 0x0000014e ebx: 0xb0206ae8 ecx: 0xb0206a7c edx:0x95060c72
edi: 0x9502e9b2 esi: 0xb0206ae0 ebp: 0xb0206ac8 esp:0xb0206a7c
ss: 0x00000023 eip: 0x95060c72 cs: 0x0000000b ds:0x00000023
es: 0x00000023 fs: 0x00000023 gs: 0x0000000f eflags:0x00000246
Thread 4:
# 1 0x950610ee in ___workq_kernreturn + 0x0000000A (libsystem_kernel.dylib + 0x000150ee)
# 2 0x94fa6e19 in __pthread_wqthread + 0x000001C0 (libsystem_c.dylib + 0x00018e19)
# 3 0x94f8ecca in _start_wqthread + 0x0000001E (libsystem_c.dylib + 0x00000cca)
X86 Thread State:
eax: 0x00100170 ebx: 0x94fa6c67 ecx: 0xb0288f6c edx:0x950610ee
edi: 0xb0289000 esi: 0xb0289000 ebp: 0xb0288f88 esp:0xb0288f6c
ss: 0x00000023 eip: 0x950610ee cs: 0x0000000b ds:0x00000023
es: 0x00000023 fs: 0x00000023 gs: 0x0000000f eflags:0x00000282
Thread 5:
# 1 0x95060c72 in ___semwait_signal + 0x0000000A (libsystem_kernel.dylib + 0x00014c72)
# 2 0x93c0f6c5 in +[NSThread sleepForTimeInterval:] + 0x00000097 (Foundation + 0x0009f6c5)
# 3 0x02260530 in _RegisterWindowForMouseMoveEvents + 0x000003F3 (MicrosoftComponentPlugin + 0x0000c530)
# 4 0x93c0e1d8 in -[NSThread main] + 0x0000002D (Foundation + 0x0009e1d8)
# 5 0x93c0e15b in ___NSThread__main__ + 0x00000574 (Foundation + 0x0009e15b)
# 6 0x94fa4557 in __pthread_start + 0x00000158 (libsystem_c.dylib + 0x00016557)
# 7 0x94f8ecee in _thread_start + 0x00000022 (libsystem_c.dylib + 0x00000cee)
X86 Thread State:
eax: 0x0000014e ebx: 0xb030a530 ecx: 0xb030a49c edx:0x95060c72
edi: 0x9502e9b2 esi: 0x00000000 ebp: 0xb030a4e8 esp:0xb030a49c
ss: 0x00000023 eip: 0x95060c72 cs: 0x0000000b ds:0x00000023
es: 0x00000023 fs: 0x00000023 gs: 0x0000000f eflags:0x00000246
Thread 6:
# 1 0x950610ee in ___workq_kernreturn + 0x0000000A (libsystem_kernel.dylib + 0x000150ee)
# 2 0x94fa6e19 in __pthread_wqthread + 0x000001C0 (libsystem_c.dylib + 0x00018e19)
# 3 0x94f8ecca in _start_wqthread + 0x0000001E (libsystem_c.dylib + 0x00000cca)
X86 Thread State:
eax: 0x00100170 ebx: 0x94fa6c67 ecx: 0xb038cf6c edx:0x950610ee
edi: 0xb038d000 esi: 0xb038d000 ebp: 0xb038cf88 esp:0xb038cf6c
ss: 0x00000023 eip: 0x950610ee cs: 0x0000000b ds:0x00000023
es: 0x00000023 fs: 0x00000023 gs: 0x0000000f eflags:0x00000282
Thread 7:
# 1 0x950610ee in ___workq_kernreturn + 0x0000000A (libsystem_kernel.dylib + 0x000150ee)
# 2 0x94fa6e19 in __pthread_wqthread + 0x000001C0 (libsystem_c.dylib + 0x00018e19)
# 3 0x94f8ecca in _start_wqthread + 0x0000001E (libsystem_c.dylib + 0x00000cca)
X86 Thread State:
eax: 0x00100170 ebx: 0x94fa6c67 ecx: 0xb0102f6c edx:0x950610ee
edi: 0xb0103000 esi: 0xb0103000 ebp: 0xb0102f88 esp:0xb0102f6c
ss: 0x00000023 eip: 0x950610ee cs: 0x0000000b ds:0x00000023
es: 0x00000023 fs: 0x00000023 gs: 0x0000000f eflags:0x00000282
Loaded modules:
0: Microsoft Word (14.2.3.120616 Reg=en Loc=0x040c: /Applications/Microsoft Office 2011/Microsoft Word.app/Contents/MacOS/Microsoft Word
1: mbukernel (14.2.3.120616 Reg=English Loc=0x0000: /Applications/Microsoft Office 2011/Office/mbukernel.framework/Versions/14/mbukernel
2: MicrosoftSetupUI (14.2.3.120616 Reg=en Loc=0x0000: /Applications/Microsoft Office 2011/Office/MicrosoftSetupUI.framework/Versions/14/MicrosoftSetupUI
3: MicrosoftComponentPlugin (14.2.3.120616 Reg=en Loc=0x0000: /Applications/Microsoft Office 2011/Office/MicrosoftComponentPlugin.framework/Versions/14/MicrosoftComponentPl ugin
4: Netlib (14.2.3.120616 Reg=English Loc=0x0000: /Applications/Microsoft Office 2011/Office/Netlib.framework/Versions/14/Netlib
5: MicrosoftOLE (14.2.3.120616 Reg=English Loc=0x0000: /Applications/Microsoft Office 2011/Office/MicrosoftOLE.framework/Versions/14/MicrosoftOLE
6: MicrosoftOLEAutomation (14.2.3.120616 Reg=English Loc=0x0000: /Applications/Microsoft Office 2011/Office/MicrosoftOLEAutomation.framework/Versions/14/MicrosoftOLEAutomation
7: merp (2.2.4.120616 Reg=en Loc=0x0000: /Applications/Microsoft Office 2011/Office/merp.framework/Versions/14/merp
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194: libFontRegistry.dylib: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/Resources/libFontRegistry.dylib
195: SpeechRecognition (4.1.5 Reg=English Loc=0x0000: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SpeechRecogni tion.framework/Versions/A/SpeechRecognition
196: libsystem_notify.dylib: /usr/lib/system/libsystem_notify.dylib
197: libsqlite3.dylib: /usr/lib/libsqlite3.dylib
198: AppleSystemInfo (2 Reg=English Loc=0x0000: /System/Library/PrivateFrameworks/AppleSystemInfo.framework/Versions/A/AppleSys temInfo
199: OpenDirectory (151.10 Reg=English Loc=0x0000: /System/Library/Frameworks/OpenDirectory.framework/Versions/A/OpenDirectory
200: libCSync.A.dylib: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libCSync.A.dylib
201: libsystem_dnssd.dylib: /usr/lib/system/libsystem_dnssd.dylib
202: QuartzComposer (284 Reg=English Loc=0x0000: /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/QuartzCompose r.framework/Versions/A/QuartzComposer
203: AOSMigrate (1 Reg=English Loc=0x0000: /System/Library/PrivateFrameworks/AOSMigrate.framework/Versions/A/AOSMigrate
204: OpenScripting: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/OpenScripting .framework/Versions/A/OpenScripting
205: libsasl2.2.dylib: /usr/lib/libsasl2.2.dylib
206: CFNetwork (596.2.3 Reg=English Loc=0x0000: /System/Library/Frameworks/CFNetwork.framework/Versions/A/CFNetwork
207: libkeymgr.dylib: /usr/lib/system/libkeymgr.dylib
208: OSServices (557.4 Reg=English Loc=0x0000: /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/OSServi ces.framework/Versions/A/OSServices
209: libcups.2.dylib: /usr/lib/libcups.2.dylib
210: DirectoryService (151.10 Reg=English Loc=0x0000: /System/Library/Frameworks/DirectoryService.framework/Versions/A/DirectoryServi ce
211: AudioToolbox (1.8 Reg=English Loc=0x0000: /System/Library/Frameworks/AudioToolbox.framework/Versions/A/AudioToolbox
212: VideoToolbox (926.62 Reg=English Loc=0x0000: /System/Library/Frameworks/VideoToolbox.framework/Versions/A/VideoToolbox
213: Symbolication (93 Reg=English Loc=0x0000: /System/Library/PrivateFrameworks/Symbolication.framework/Versions/A/Symbolicat ion
214: TrustEvaluationAgent (23 Reg=English Loc=0x0000: /System/Library/PrivateFrameworks/TrustEvaluationAgent.framework/Versions/A/Tru stEvaluationAgent
215: libcommonCrypto.dylib: /usr/lib/system/libcommonCrypto.dylib
216: QD: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ QD.framework/Versions/A/QD
217: MediaToolbox (926.62 Reg=English Loc=0x0000: /System/Library/Frameworks/MediaToolbox.framework/Versions/A/MediaToolbox
218: Cocoa (19 Reg=English Loc=0x0000: /System/Library/Frameworks/Cocoa.framework/Versions/A/Cocoa
219: ImageCaptureCore (5.0.1 Reg=English Loc=0x0000: /System/Library/Frameworks/ImageCaptureCore.framework/Versions/A/ImageCaptureCo re
220: libGL.dylib: /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGL.dylib
221: libpam.2.dylib: /usr/lib/libpam.2.dylib
222: SystemConfiguration (1.12.2 Reg=English Loc=0x0000: /System/Library/Frameworks/SystemConfiguration.framework/Versions/A/SystemConfi guration
223: CoreAudio (4.1.0 Reg=English Loc=0x0000: /System/Library/Frameworks/CoreAudio.framework/Versions/A/CoreAudio
224: CoreUI (181.1 Reg=English Loc=0x0000: /System/Library/PrivateFrameworks/CoreUI.framework/Versions/A/CoreUI
225: libcompiler_rt.dylib: /usr/lib/system/libcompiler_rt.dylib
226: libsystem_network.dylib: /usr/lib/system/libsystem_network.dylib
227: libsystem_m.dylib: /usr/lib/system/libsystem_m.dylib
228: FamilyControls (410 Reg=English Loc=0x0000: /System/Library/PrivateFrameworks/FamilyControls.framework/Versions/A/FamilyCon trols
229: Security (55179.1 Reg=English Loc=0x0000: /System/Library/Frameworks/Security.framework/Versions/A/Security
230: libunc.dylib: /usr/lib/system/libunc.dylib
231: FaceCoreLight (2.4.1 Reg=English Loc=0x0000: /System/Library/PrivateFrameworks/FaceCoreLight.framework/Versions/A/FaceCoreLi ght
232: libFontParser.dylib: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/Resources/libFontParser.dylib
233: LaunchServices (539.7 Reg=English Loc=0x0000: /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/LaunchS ervices.framework/Versions/A/LaunchServices
234: AppleFSCompression (1.0 Reg=English Loc=0x0000: /System/Library/PrivateFrameworks/AppleFSCompression.framework/Versions/A/Apple FSCompression
235: liblaunch.dylib: /usr/lib/system/liblaunch.dylib
236: AGL (AGL-3.2.1 Reg=English Loc=0x0000: /System/Library/Frameworks/AGL.framework/Versions/A/AGL
237: CoreWiFi (110.11 Reg=English Loc=0x0000: /System/Library/Frameworks/CoreWiFi.framework/Versions/A/CoreWiFi
238: CoreData (407.7 Reg=English Loc=0x0000: /System/Library/Frameworks/CoreData.framework/Versions/A/CoreData
239: AppleVA (5.0.18 Reg=English Loc=0x0000: /System/Library/PrivateFrameworks/AppleVA.framework/Versions/A/AppleVA
240: vecLib (vecLib 3.8 Reg=English Loc=0x0000: /System/Library/Frameworks/vecLib.framework/Versions/A/vecLib
241: NetFS (4.0 Reg=English Loc=0x0000: /System/Library/Frameworks/NetFS.framework/Versions/A/NetFS
242: QuickLookUI (555.4 Reg=English Loc=0x0000: /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/QuickLookUI.f ramework/Versions/A/QuickLookUI
243: CoreMediaAuthoring (914 Reg=English Loc=0x0000: /System/Library/PrivateFrameworks/CoreMediaAuthoring.framework/Versions/A/CoreM ediaAuthoring
244: HTMLRendering (1.1.4 Reg=English Loc=0x0000: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HTMLRendering .framework/Versions/A/HTMLRendering
245: libauto.dylib: /usr/lib/libauto.dylib
246: PrintCore (387.1 Reg=English Loc=0x0000: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ PrintCore.framework/Versions/A/PrintCore
247: libiconv.2.dylib: /usr/lib/libiconv.2.dylib
248: libmacho.dylib: /usr/lib/system/libmacho.dylib
249: libxml2.2.dylib: /usr/lib/libxml2.2.dylib
250: Help (42 Reg=English Loc=0x0000: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Help.framewor k/Versions/A/Help
251: DiskArbitration (2.5.1 Reg=English Loc=0x0000: /System/Library/Frameworks/DiskArbitration.framework/Versions/A/DiskArbitration
252: libCVMSPluginSupport.dylib: /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libCVMSPluginS upport.dylib
253: HIServices: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ HIServices.framework/Versions/A/HIServices
254: libobjc.A.dylib: /usr/lib/libobjc.A.dylib
255: DisplayServices (357 Reg=English Loc=0x0000: /System/Library/PrivateFrameworks/DisplayServices.framework/Versions/A/DisplayS ervices
256: NetAuth (4.0 Reg=English Loc=0x0000: /System/Library/PrivateFrameworks/NetAuth.framework/Versions/A/NetAuth
257: libGFXShared.dylib: /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGFXShared.d ylib
258: liblangid.dylib: /usr/lib/liblangid.dylib
259: libCRFSuite.dylib: /usr/lib/libCRFSuite.dylib
260: CoreWLAN (301.12 Reg=English Loc=0x0000: /System/Library/Frameworks/CoreWLAN.framework/Versions/A/CoreWLAN
261: ImageCapture (8.0 Reg=English Loc=0x0000: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/ImageCapture. framework/Versions/A/ImageCapture
262: libPng.dylib: /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libPng.dylib
263: libCGXType.A.dylib: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libCGXType.A.dylib
264: CoreFoundation (744.12 Reg=en_US Loc=0x0000: /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation
265: CarbonSound (4.0 Reg=English Loc=0x0000: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CarbonSound.f ramework/Versions/A/CarbonSound
266: GenerationalStorage (132.2 Reg=English Loc=0x0000: /System/Library/PrivateFrameworks/GenerationalStorage.framework/Versions/A/Gene rationalStorage
267: libxslt.1.dylib: /usr/lib/libxslt.1.dylib
268: AOSKit (151 Reg=English Loc=0x0000: /System/Library/PrivateFrameworks/AOSKit.framework/Versions/A/AOSKit
269: ScalableUserInterface (1 Reg=English Loc=0x0000: /System/Library/Frameworks/QuartzCore.framework/Versions/A/Frameworks/ScalableU serInterface.framework/Versions/A/ScalableUserInterface
270: ISSupport (56 Reg=English Loc=0x0000: /System/Library/PrivateFrameworks/ISSupport.framework/Versions/A/ISSupport
271: HIToolbox: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.fra mework/Versions/A/HIToolbox
272: CommonPanels (94 Reg=English Loc=0x0000: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CommonPanels. framework/Versions/A/CommonPanels
273: LDAP (194.5 Reg=English Loc=0x0000: /System/Library/Frameworks/LDAP.framework/Versions/A/LDAP
274: DesktopServicesPriv (1.7.2 Reg=English Loc=0x0000: /System/Library/PrivateFrameworks/DesktopServicesPriv.framework/Versions/A/Desk topServicesPriv
275: QTKit (2599.13 Reg=English Loc=0x0000: /System/Library/Frameworks/QTKit.framework/Versions/A/QTKit
276: libdyld.dylib: /usr/lib/system/libdyld.dylib
277: Ubiquity (243.10 Reg=English Loc=0x0000: /System/Library/PrivateFrameworks/Ubiquity.framework/Versions/A/Ubiquity
278: libxar.1.dylib: /usr/lib/libxar.1.dylib
279: Carbon (155 Reg=English Loc=0x0000: /System/Library/Frameworks/Carbon.framework/Versions/A/Carbon
280: ChunkingLibrary (133.2 Reg=English Loc=0x0000: /System/Library/PrivateFrameworks/ChunkingLibrary.framework/Versions/A/Chunking Library
281: SecurityHI (55002 Reg=English Loc=0x0000: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SecurityHI.fr amework/Versions/A/SecurityHI
282: libRadiance.dylib: /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libRadiance.d ylib
283: Kerberos (1 Reg=English Loc=0x0000: /System/Library/Frameworks/Kerberos.framework/Versions/A/Kerberos
284: CoreVideo (99.3 Reg=English Loc=0x0000: /System/Library/Frameworks/CoreVideo.framework/Versions/A/CoreVideo
285: libRIP.A.dylib: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libRIP.A.dylib
286: GSS (2.0 Reg=English Loc=0x0000: /System/Library/Frameworks/GSS.framework/Versions/A/GSS
287: libCyrillicConverter.dylib: /System/Library/CoreServices/Encodings/libCyrillicConverter.dylib
288: libJapaneseConverter.dylib: /System/Library/CoreServices/Encodings/libJapaneseConverter.dylib
289: libKoreanConverter.dylib: /System/Library/CoreServices/Encodings/libKoreanConverter.dylib
290: libLatin2Converter.dylib: /System/Library/CoreServices/Encodings/libLatin2Converter.dylib
Operating System Information
Operating System: Mac OS X 10.8.2 (Build 12C3006)
CPU: Intel Core Duo, Number: 4, Speed: 1700 MHz
gestaltPhysicalRAMSizeInMegabytes err = 0, result = 4096 MB
gestaltSystemVersion err = 0, result = 0x1082
Screen: 1366 x 768, depth = 32, ltbr = 0, 0, 768, 1366
Microsoft Application Information:
Error Reporting UUID: 03AAA202-2DAB-40E6-9A1C-1B84E6DB7ACA
Time from launch: 0 hours, 0 minutes, 11 seconds
Total errors on this client: 65For future reference please don't post crash logs. They are very long and are of little to no help in diagnosing a problem.
Let's have you start with reinstalling Mountain Lion:
Reinstalling Lion/Mountain Lion Without Erasing the Drive
Boot to the Recovery HD: Restart the computer and after the chime press and hold down the COMMAND and R keys until the menu screen appears. Alternatively, restart the computer and after the chime press and hold down the OPTION key until the boot manager screen appears. Select the Recovery HD and click on the downward pointing arrow button.
Repair the Hard Drive and Permissions: Upon startup select Disk Utility from the main menu. Repair the Hard Drive and Permissions as follows.
When the recovery menu appears select Disk Utility. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list. In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive. If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported click on the Repair Permissions button. Wait until the operation completes, then quit DU and return to the main menu.
Reinstall Lion/Mountain Lion: Select Reinstall Lion/Mountain Lion and click on the Continue button.
Note: You will need an active Internet connection. I suggest using Ethernet if possible because it is three times faster than wireless.
Let me know if this does or doesn't help. If it doesn't help then try uninstalling Office, then reinstalling it. You need to uninstall it completely, so download EasyFind 4.9. Use it to search out all of Office's files on your computer. Or, you can follow these instructions:
How to completely remove Office for Mac 2011 -
Just upgraded to mountain lion and my HP Laserjet p1102W won't connect
Just upgraded to mountain lion and my HP Laserjet p1102W to print (worked fine via USB with Snow Leopard; I never had set it up wirelessly, though had wanted to do so.) HP site said if printer worked with Snow Leopard nothing would need to be done; update of drivers would be automatic within Mountain Lion upgrade. No such luck. My Macbook Pro and HP Printer are not talking to each other. HELP, please!
I have a Macbook pro.
When I tried to print, I was told to get new drivers from HP. HP site says what I wrote above, that I need do nothing if printer worked with Snow Leapord. Also read that a new HP Laserjet would need to be connected only via Airprint. So, I have deleted the printer from the print queue, thinking that might help, but I can't find how to install it via Airprint?? After deleting the printer and having no luck with connecting wirelessly, I tried plugging in USB from printer to MacBook pro, too, thinking maybe that would help, but there is no recognition at all.
What am I missing???
Thanks!
AniCsound1 wrote:
John Blanchard1 wrote:
Are you not able to select AirPrint from the menu that lets you select the PPD?
Do you have the latest firmware?
http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?os=219&lc=en&cc=us&dlc=en&sw _lang=&product=4110396#N222
Airprint is for IOS devices and thus has no relevance to this issue.
Connect the printer to your Wireless Network and use Bonjour to detect nd connect it.
That's wrong. AirPrint is not just for iOS devices. Since HP doesn't provide drivers for this printer, they say to use AirPrint:
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c03425022&cc=us&dlc=en&lc=en &os=219&product=4110396&sw_lang= -
I upgraded my imac to OS Mountain Lion and now the Seagate Goflex external HDD is not recognised
I upgraded the iMac to Mountain Lion and it does not recognize the Seagate Goflex External HDD that I was working from earlier. I do not want to buy a special program since the Goflex HDD was working on both mac and Windows without any problems before the upgrade. The Goflex HDD is still working on my Macbook pro so there is no problem in the HDD. Is there something that needs to be activated... Please help
A bit more info for those of you reading this.... the problem seemed to be in iTunes. For each connected device , if I clicked on the Photo option I could no longer select the second radio button for limiting the photos by Events, Albums, etc. It was an all or nothing deal. But selecting all would cause the error.
So I had read the other forum posts about the "&" symbol being the cause of the problem. I went through iPhoto and made all of the changes. It did not work. I then looked at iTunes, using the AlbumData2.xml file listed in the other forums as a reference. I found one album with the "&". I edited that one. Still would not work. So then I spent 3 hours on the phone with AppleCare last week. I talked with 4 different advisors. None of them had heard about the "&" error from the forums. We tried everything in iPhoto including repair and rebuild. Finally we created a whole new library and reimported my master photos from my original one. Using this option would allow me to now check off that radio button in iTunes. BUT... I now lost all of my albums and events and would need to rebuid them. I was not happy. They agreed and we set up time to talk this week.
So today I talked with AppleCare again. They now have more info and said the problem has to do with iTunes and the new iPhoto 9.4. It does not like the "&" symbol anywhere in either iPhoto or iTunes. So they now have me going through everything in my iTunes library. Genre is OK but any other item cannot have " & ". I have several dozen to edit and will do it over the weekend and then restore my original iPhoto Library and see if I can finally get it all to sync. I will let you know how I make out, but apparently you need to eliminate " & " from every entry in iTunes and iPhoto.
Quality control is not up to par with Apple these days.
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