Mountain Lion and Mavericks with new SSD

I tried Yosemite on my MBA (mid-2011) and lost my hard drive. Apple replaced it with an SSD at no charge
since my Apple Care had only recently expired. Now I need to find my 2013 tax return on my Seagate
external hard drive but cannot find it on Time Machine backups. Can you help me?
The lost hard drive was using Mountain Lion. The new SSD has Mavericks.

Well, the only place for your records would be on your backup(s). The hard drive was replaced, so there is nothing there unless Apple restored all your data from your old drive to the new one after the replacement. If they didn't, then your only hope is your backup.

Similar Messages

  • Selling macbook Pro 2011. It came with Lion, I upgraded to mountain Lion and Mavericks. Can license be transfer to new owner? how?

    selling macbook Pro 2011. It came with Lion, I upgraded to mountain Lion and Mavericks. Can license be transfer to new owner? how?

    Good question now that Mavericks is free to all.
    It used to be - and is probably still the case - that to comply with the license you should erase and re-install the OS that came pre-installed on the Mac when new. If there were restore disks they needed to be passed on with the Mac.
    I'm happy to be corrected on this by someone who's more au fait with the legalese, but an upgraded OS is tied to an AppleID whereas the original OS is tied to the computer, not an AppleID.
    My guess is, that if you launched the Recovery HD, erased the drive using Disk Utility and re-installed the OS, Lion would be installed.
    Be interesting to see what others say.

  • I downloaded mountain lion and then the new office suite (word, ppt, excel) but now when I try to display one of my ppt's it says 'ppt cannot open the file...the file may be corrupt, in use, not a type recognized by ppt etc.." how can I fix it?? HELP

    I downloaded mountain lion and then the new office suite (word, ppt, excel) but now when I try to display one of my ppt's it says 'ppt cannot open the file...the file may be corrupt, in use, not a type recognized by ppt etc.." how can I fix it?? HELP

    Did you try to open teh fle by double-clicking its icon? If the file was made with an older version of Office, you may get that message. Try opeing PP and, from its "File" menu, see if you can open the ppt. I've foundthat often gets around that message and then yo ucan save the file from the newer version.
    If that doesn't work, consider asking in the Microsoft Office: Mac forums here:
    Office for Mac forums
    PowerPoint is not an Apple product and it seems a lot of people around here avoid Office.

  • Can I install Mountain Lion and Mavericks on same computer

    Stupidly I installed Mavericks over Mountain Lion without checking whether Quark XPress 9.5.3.1 would work with Mavericks.
    It won't.
    I have re downloaded Mountain Lion and need to know whether I can run both on same computer - and how to do that - any help appreciated.
    Thanks.

    Lady on Macintosh wrote:
    ... There is NO way you can have Mountain Lion and Mavericks on the same computer.
    Sure you can. Erase one of your partitions and install the OS of your choice on it. You can have as many operating systems on a Mac as you want. Use Startup Manager to select the OS you want to boot. Virtualization software is another option.
    Both the Mavericks and Mountain Lion installers will permit you to select the partition on which it is to be installed.
    If you don't tell us the errors that resulted from using Lion Disk Maker no one can begin to guess the reason, but no matter, you don't need the USB installer. Just use the App Store.
    You can save the installer anywhere you like to use as often as you wish, so you don't have to download it each time.
    It looks like this
    You have to copy it before running the installer because the installer conveniently erases the 5+ GB file after the installer is finished with it.

  • Where are the Mountain Lion and Mavericks OS downloads?

    I have new software that will only run on Mountain Lion or Mavericks and not Yosemite. My Macbook Pro currently has Lion. Both Mountain Lion and Mavericks have been removed from the app store. Any suggestions on where to download?

    Click here and contact Apple. If you can't get Mavericks, buy Mountain Lion.
    (116225)

  • Scroll malfunction with Mountain Lion and Mavericks after download

    Since I downloaded Mountain Lion and now Mavericks the scroll function has stopped working. All other pad functions work but not scroll with 2 fingers. Anyone else solved the problem?

    HI tmwfromuk,
    Did experience exactly the same malfunction. Still did figure out why.
    Will continue to figure why. When I have some news I will inform you on this.
    Regards,
    Ch.

  • Macbook air locks up instead of standby. Cannot wake with screen black and no sound. Have to hold power button for total restart. Happened with Mountain Lion and Maverick

    I've had this issue since first buying my MBA mid-2013. Instead of going to standby, which works 98% of the time, every now and again it appears to go into standby with the screen black, but no amount of key pressing or mouse moving will wake it up. I am forced to hold down power button for a manual restart and faced with losing work. This problem has occured whilst using Mountain Lion and still occuring since updating to Maverick.

    GoreLeech wrote:
    Hello,
    Having searched high and low, I can't seem to find a solution to my predicament.
    Sun Feb 13 20:50:44 2011
    panic(cpu 0 caller 0x9f8bfa): NVRM[0/1:0:0]: Read Error 0x00000100:
    Graphics: NVIDIA GeForce GT 330M, NVIDIA GeForce GT 330M, PCIe, 256 MB
    Hi there, GoreLeech,
    as per above extract from your error log, you have experienced a kernel panic due to problems with your Nvidea GeForce GT 330 M graphics card that has a 256 MB memory.
    This may be due to the card not having enough memory for what you are doing, the only thing, I can suggest here is to call Apple, and get the machine checked out. You can run the Apple hardware test at home but I'd recommend getting it booked in with Apple. What is worse: A computer that randomly malfunctions, or doing without it for up to one week (often they repair it within a day!)?

  • Best way to  (re)install Mountain Lion fresh on a new ssd

    Hi,  I've been running Mountain Lion on my 2010 Mac Pro 3.2ghz but it's got incredibly slow with only 120 GB on a 1 TB HDD.. I've used every utility to try to clean my old drive and speed things up (DiskWarrior, defragmentation, etc) without much help I don't want to carry over all the stuff to a new SSD. I'd like to start clean with an entirely new OS install of Mountain Lion on a Samsung 512GB SSD. I've got all the software and once it's upgraded I'll figure out which files to carry forward or keep all the data files on another drive with links. I'll figure that out eventually.
    Mty present system was built starting with Leopard, Snow Leopard, Lion and Mountain Lion. I purchased licenes for each of the OSes and still have all the software. I may even have Lion on a bootable thumb drive. Do I have to start with Leopard and then move to Snow Leopard before moving to Mountain Lion?
    I did try just reinstalling a new OS  by booting Mountain Lion and using Time Machine. Still slow...like 75 seconds to boot and spinning wheels.. I haven't tried moving the files and then reinstalling Mountain Lion with a clone then to the SSD. I'd like to start with a new system install direct to the SSD.
    Any ideas. Again, I do have all the licenses and could start with Leopard but that seems tedious.

    FatMac\>MacPro wrote:
    You don't need to upgrade anything, as I believe you suspect. A straight install of ML will get you there. I did the same thing on a Crucial M500 last week and it's working like a charm. And that was on a 2010 Mac Pro.
    If you haven't installed your Samsung in a Mac Pro bay yet, I'd recommend this which fits perfectly.
    Are you saying I can do a standalone install of Mountain Lion by itself with NO previous system? I just checked Apple/s minimum requirements for Mountain Lion = 
    "Your Mac needs:
    OS X v10.6.8 or OS X Lion already installed
    2 GB or more of memory
    8 GB or more of available space"
    This suggests that Mountain Lion is NOT a standalone install, but an upgrade

  • Mail app and Snow Leopard, Mountain Lion and Mavericks

    I have, and use, 3 different Macs, an older MacMini running Snow Leopard, an older MacBook Pro running Mountain Lion and a new MacBook Pro running Mavericks.  My personal email account, setup using the Mail.app, works fine on Snow Leopard and Mountain Lion.  On the MBP running Mavericks, I setup the Mail.app using the same settings as on Snow Leopard and Mountain Lion.  It doesn't work.  Nothing but timeouts.
    I've read a lot about the problems with Mavericks and IMAP and updated Mavericks apps, including Mail.  Still no go.  I'm not so much asking for help as registering that the IMAP problems aren't fixed.
    But if anyone has some ideas, I'm listening.
    Thanks all!
    Brenda

    I'd check to see if the latest version of the plug-ins are Snow Leopard compatible or not, unless you have a really large number of plug-ins to deal with, where you could just see what's broke and what's not, post upgrade. But beware of retaining the old ones. For example, 10.6 Mail broke the GPG-Mail plug-in that works under 10.5.x. Search the Snow Leopard Mail forum using the search phrase "GPG Mail" OR GPGMail OR "GPG-Mail" or other mail plug-in names of interest to you.

  • Blinking folder with question mark and a new hard drive: also installing Mountain Lion and 0 with a line through it appears please help?

    Okay so my harddrive failed in my 13" Macbook I used to have a WD scorpio black 250 gb for a while. I upgraded to a WD scorpio black 500 gb 7500 rpm hard drive. Okay so I installed the harddrive and ran my friends startup disc to learn that grey face discs are specific to that computer. The start up disc ran fine (minus the error stating it could not install OSX because its specific to another computer) and I looked in disc utility after installing the new harddrive and it said verified. I lost my startup disc and did not have another one. Using a friends mac I created a bootable USB drive with mountain lion on it, I plug it in and it comes up and when I choose to start up on the harddrive a 0 with a line going throguh it appears. If I do not start up with the USB or my friends startup disc then a blinking folder with a question mark appears. So my question is what could the problem be if a startup disc runs on a new WD harddrive and says under disc utility that its verified but the 0 with a line through it appears after I try to boot it with a flash drive containing mountain lion? WHats the issue here im completely lost now

    Sounds like some sort of power issue and now your drive is not working.
    You'll have to take this to Apple for repair.
    You should read this if you don't have recent backups of your data off the machine.
    My computer is not working, is my personal data lost?

  • Dual boot, Mountain Lion and Mavericks and Migration Assistant

    Hi all,
    I have a Macbook Pro Retina which cam with Mountain Lion installed, and I want to upgrade to Mavericks. However, I have a need to run some apps in Mountain Lion, as official support for those apps will not go past 10.8.5 (Avid's Pro Tools 10) and I need to be able to open archived projects.
    I also wish to clean install both operating systems fresh, and do a stripped ML partition, with bare bones essentials, on the smallest partion possible. Mavericks will be the main system, and ML won't host user data, only the legacy apps. I am fine with erasing my 500GB SSD.
    My current process is to install ML from the recovery partition, and use disk utility to partition before I do, then install Mavericks from a bootable USB (already made).
    So my questions are these:
    For ML:
    1. What size partition is the minimum necessary to install ML, plus the apps and run without hitch? The legacy apps will take maybe 4GB.I want this as small as possible.
    2. When I do a fresh install of ML, what apps can safely be deleted without affecting the system?
    For Mavericks:
    When migrating my old user account to Mavericks, I don't wish to migrate the apps, just the user settings and the data. I will make an entire backup of the user directory on a separate drive before I start this process, as well as a Time Machine backup. I then plan to migrate the account settings and data, but manually reinstall the extra apps. The reason for this is I have a lot of third party apps, and some are trials I decided to uninstall, and they all leave junk behind.
    3. If I import the user account settings and data only, what cruft or orphaned files should I be aware of?
    4. Are there options to cherry pick the settings that are migrated?
    5. If I manually copy, for example, the mail folder, iCal or messages folder in my user library, and place it into the appropriate user folder in the new account in a worst case scenario, will there be any drama I should be aware of?
    Lastly, a question of Apple ID's/iCloud:
    6. Before doing this process, should I deauthorise my iTunes account, or will that be fine when migrated anyway?
    7. What will happen with my iPhone when I sync to a fresh install on mavericks, will it attempt to wipe my iPhone, or is that part of the user data that is migrated?
    Thank you for your time and patience reading this!

    ML
    1. I'd go with at least 40 because you need some extra disk space for the computer to work properly. You can install that one partition, load it, and see how much disk space is used and adjust as required. Also boot from it and make sure it runs okay.
    2. Everything but the Apple applications, which you probably won't be able to delete.
    Mavericks
    Almost all applications are stored in the hard drive level Applications folder. Check your user applications folder and if there are no applications, just copy the entire user folder.
    3. Hard to answer. In theory, none.
    4/5. They may not work due to differences between 10.8 and 10.9. You might want to consider using Setup Assistant and restore from Time Machine. Then delete the stuff you don't want.
    6. Shouldn't matter - same computer. I have 2 partitions and both are authorized for iTunes and the App Store.
    7. If you restore from Time Machine, you should be okay.

  • Unable to update iPhoto and iMovie since Mountain Lion and Mavericks

    It has been over a year since it happens, I was hoping it could be solved after i updated to the new mavericks system..
    "This update is for an app downloaded with a different Apple ID. Sign in with that Apple ID and try again. "
    It has not been bothering me since the mountain lion, because although iphoto can't be updated, I was still able to use them and save all my photos.
    Now after the new system update, iPhoto can not be opened unless it is updated
    I do not want to lose all my pictures and videos that i have been saving there for over more than a year.

    It means what it says: The apps were bought or installed by someone with a different ID to yours. So, in effect, these are belong to that person and you can't update them.
    This can arise if you've bought a second hand machine, or if you've bought an open box machine, or even if the Mac was set up for you by the shop where you bought it. Or, if you used one Apple ID to set up the machine and are using a different one now. Of course, it can also be caused by installing pirated software.
    So, what to do:
    Where did you get the machine? If it was second hand, or open box then you need to get back to the vendor.
    If you used a different Apple ID then sign in with that one.
    And, if the software is pirated then delete it and purchase legally.
    Other than that:
    Contact App Store support. There's a link on the right hand side of the App Store Window. They're the only ones who can sort out account issues.

  • No purchased Mountain Lion in Appstore with new Macbook Pro

    Hi there,
    I purchased a brand new Apple 13" Macbook Pro-3rd i5-2.5ghz two days ago. Now wanting to install an SSD drive i'm preparing by getting my OSX onto an external drive to make a clean install onto the new SSD.
    The Macbook came with 10.8.4 pre-installed, which I updated to 10.8.5, flawlessly. So, Mountain Lion pre-installed and updated, good.
    Now that I want to get Mountain Lion onto an external drive for when I go for the clean install on the SSD, I start looking for it in the appstore under my purchased apps: Mountain Lion nowhere to be found.
    I Google the problem: "Mountain Lion OSX not showing as purchased in Appstore"
    Same apple id used? Yes I did.
    "It's probably under your hidden purchases, check your account and show hidden purchases!" No it's not there as well.
    If I search the market for Mountain Lion it shows up... with a nice pricetag of 17,99 euros.
    How is this possible? I registered my Apple ID correctly, was able to update to 10.8.5 just fine, but the Mountain Lion OSX still appears as un-purchased in the Appstore, which is not letting me download it (for free..)
    Suggestions?
    Best regards,
    Sylvain

    Thank you for your clear answer! All the answers from Google I found apparently came from people that purchased Mountain Lion from the App Store instead of having it pre-installed, which got me confused.
    I purchased the Macbook new from an authorised reseller, not directly from an Apple Store. However the store is pretty big and common in Holland (www.dixons.nl) so that won't be an issue.
    So you're saying I can simple put the SSD in, boot with command+R while being connected to the internet and install through the recovery partition directly of the internet.
    Seems like a very easy system, I guess i'm just used to old fashion having the operating system on an external drive or cd in order to make a clean install.
    *Will it be a problem to leave the original HDD in alongside with the new SSD? I guess in the boot menu you can choose what to do with each drive?
    I will be using the original 500gig HDD for storage, simply installing the SSD in order to boost he performance of the Macbook.

  • Installing Mountain Lion on a brand new SSD

    So I'm going to be installing a new internal drive into my MBP 15" 2012 and I'm not sure how you get it all set up since its a brand new drive. I have the mountain lion thumb drive installer so a tutorial on how to set up osx with the thumb drive on a new internal drive would be great. Also I'm assuming I'll have to format the drive so how do I do that when its installed ect.
    Thanks

    Hi I did exactly the same yesterday! Bough an SSD from Crucial.
    Basically, replace the HDD with an SSD and insert the USB Install.
    Turn on your Mac and hold the option key (alt) you should see the USB Pen as an option to boot from, click this and you will be presented with a menu.
    Click on disk utility, then click on your SSD on the left hand column, format it to Mac OS Extended (Journaled) - this should be the default option! These are the setup options I chose:
    Then go back to the main screen and click 'install OS X'.
    Hope this helps!

  • Can i upgrade from snow leopard to mountain lion and stay with iTunes 10.7?

    I woukld like to upgrade from snow leopard to mountain lion but i don't want the new iTunes 11. Is this possible?

    Welcome to Apple Support Communities
    Of course. Open the Mac App Store and purchase OS X Mountain Lion. Make a backup of your files with Time Machine and check that your applications are compatible > http://www.roaringapps.com
    To upgrade to OS X Mountain Lion, you should have at least 4 GB of memory. You can check the amount of RAM you have in  > About this Mac.
    OS X Mavericks will be launched in weeks and will include new features > http://www.apple.com/osx/preview

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