Mountain lion can't download
I redeemed my mountain lion os code and start the download again. However this is what shows up in my purchased screen: (see attached picture) Any ideas?
Hello, abgordon.
Thank you for visiting Apple Support Communities.
If you are experiencing issues downloading from the Mac App Store, here is a helpful troubleshooting article.
Troubleshooting the Mac App Store
http://support.apple.com/kb/TS3624
Cheers,
Jason H.
Similar Messages
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Problems Installing Mountain Lion (Can't Download Additional Content)
I have tried to install Mountain Lion like 5 time and I always get a Message saying that "Can't Download Additional Content" and I cant get pass throught it. What Can I do to install it.
I have deleted my Hard Drive like 5 times for the process.Just click loops , on the top of the panel click loops, and select "reindex all loops".
http://support.apple.com/kb/HT5894 -
I basically only need dictation from the new mountain lion so can i get a portion of the new system because i dont want to pay for something where i only need a part
No.
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After getting the up-to-date Mountain Lion, can I download it on other devices?
Hi,
In July, I purchased a 2012 13 inch Macbook Pro that qualified for the up-to-date Mountain Lion. I received it and installed it. I also was allowed to install it for free on my 2011 13 inch Macbook Pro. However, I couldn't do the same for my 2011 15 inch Macbook Pro. Instead of saying "install", it said "Buy app, $19.99". If I click "buy app", will I have to pay $19.99 or will it give it to me for free?The copy of Mountain Lion you get through the Up-To-Date program is for installing exclusively on the qualifiying hardware. If you want to install on other hardware you own you'll need to make a seperate purchase.
You might want to read over the license agreement that is available via the MAS. -
can i update version 10.5.8 to snow leopard or mountain lion,
Not if you have a PPC machine. In that case your are at the limit. But if you have an Intel model:
Upgrade Paths to Snow Leopard, Lion, and/or Mountain Lion
You can upgrade to Mountain Lion from Lion or directly from Snow Leopard. Mountain Lion can be downloaded from the Mac App Store for $19.99. To access the App Store you must have Snow Leopard 10.6.6 or later installed.
Upgrading to Snow Leopard
You can purchase Snow Leopard through the Apple Store: Mac OS X 10.6 Snow Leopard — Apple Store (U.S.). The price is $19.99 plus tax. You will be sent physical media by mail after placing your order.
After you install Snow Leopard you will have to download and install the Mac OS X 10.6.8 Update Combo v1.1 to update Snow Leopard to 10.6.8 and give you access to the App Store. Access to the App Store enables you to download Mountain Lion if your computer meets the requirements.
Snow Leopard General Requirements
1. Mac computer with an Intel processor
2. 1GB of memory
3. 5GB of available disk space
4. DVD drive for installation
5. Some features require a compatible Internet service provider;
fees may apply.
6. Some features require Apple’s iCloud services; fees and
terms apply.
Upgrading to Lion
If your computer does not meet the requirements to install Mountain Lion, it may still meet the requirements to install Lion.
You can purchase Lion by contacting Customer Service: Contacting Apple for support and service — this includes international calling numbers. The cost is $19.99 (as it was before) plus tax. It's a download. You will get an email containing a redemption code that you then use at the Mac App Store to download Lion. Save a copy of that installer to your Downloads folder because the installer deletes itself at the end of the installation.
Lion System Requirements
1. Mac computer with an Intel Core 2 Duo, Core i3, Core i5, Core i7,
or Xeon processor
2. 2GB of memory
3. OS X v10.6.6 or later (v10.6.8 recommended)
4. 7GB of available space
5. Some features require an Apple ID; terms apply.
Upgrading to Mountain Lion
To upgrade to Mountain Lion you must have Snow Leopard 10.6.8 or Lion installed. Purchase and download Mountain Lion from the App Store. Sign in using your Apple ID. Mountain Lion is $19.99 plus tax. The file is quite large, over 4 GBs, so allow some time to download. It would be preferable to use Ethernet because it is nearly four times faster than wireless.
OS X Mountain Lion — System Requirements
Macs that can be upgraded to OS X Mountain Lion
1. iMac (Mid 2007 or newer) — Model Identifier 7,1 or later
2. MacBook (Late 2008 Aluminum, or Early 2009 or newer) —
Model Identifier 5,1 or later
3. MacBook Pro (Mid/Late 2007 or newer) — Model Identifier 3,1 or later
4. MacBook Air (Late 2008 or newer) — Model Identifier 2,1 or later
5. Mac mini (Early 2009 or newer) — Model Identifier 3,1 or later
6. Mac Pro (Early 2008 or newer) — Model Identifier 3,1 or later
7. Xserve (Early 2009) — Model Identifier 3,1 or later
To find the model identifier open System Profiler in the Utilities folder. It's displayed in the panel on the right.
Are my applications compatible?
See App Compatibility Table — RoaringApps.
For a complete How-To introduction from Apple see Upgrade to OS X Mountain Lion. -
I have an older 13" macbook with snow leopard, I want to upgrade to the newest mountain lion, can i just purchase and instal?
Upgrade Paths to Snow Leopard, Lion, and/or Mountain Lion
You can upgrade to Mountain Lion from Lion or directly from Snow Leopard. Mountain Lion can be downloaded from the Mac App Store for $19.99. To access the App Store you must have Snow Leopard 10.6.6 or later installed.
Upgrading to Snow Leopard
You can purchase Snow Leopard through the Apple Store: Mac OS X 10.6 Snow Leopard - Apple Store (U.S.). The price is $19.99 plus tax. You will be sent physical media by mail after placing your order.
After you install Snow Leopard you will have to download and install the Mac OS X 10.6.8 Update Combo v1.1 to update Snow Leopard to 10.6.8 and give you access to the App Store. Access to the App Store enables you to download Mountain Lion if your computer meets the requirements.
Snow Leopard General Requirements
1. Mac computer with an Intel processor
2. 1GB of memory
3. 5GB of available disk space
4. DVD drive for installation
5. Some features require a compatible Internet service provider;
fees may apply.
6. Some features require Apple’s iCloud services; fees and
terms apply.
Upgrading to Lion
If your computer does not meet the requirements to install Mountain Lion, it may still meet the requirements to install Lion.
You can purchase Lion by contacting Customer Service: Contacting Apple for support and service - this includes international calling numbers. The cost is $19.99 (as it was before) plus tax. It's a download. You will get an email containing a redemption code that you then use at the Mac App Store to download Lion. Save a copy of that installer to your Downloads folder because the installer deletes itself at the end of the installation.
Lion System Requirements
1. Mac computer with an Intel Core 2 Duo, Core i3, Core i5, Core i7,
or Xeon processor
2. 2GB of memory
3. OS X v10.6.6 or later (v10.6.8 recommended)
4. 7GB of available space
5. Some features require an Apple ID; terms apply.
Upgrading to Mountain Lion
To upgrade to Mountain Lion you must have Snow Leopard 10.6.8 or Lion installed. Purchase and download Mountain Lion from the App Store. Sign in using your Apple ID. Mountain Lion is $19.99 plus tax. The file is quite large, over 4 GBs, so allow some time to download. It would be preferable to use Ethernet because it is nearly four times faster than wireless.
OS X Mountain Lion - System Requirements
Macs that can be upgraded to OS X Mountain Lion
1. iMac (Mid 2007 or newer) - Model Identifier 7,1 or later
2. MacBook (Late 2008 Aluminum, or Early 2009 or newer) - Model Identifier 5,1 or later
3. MacBook Pro (Mid/Late 2007 or newer) - Model Identifier 3,1 or later
4. MacBook Air (Late 2008 or newer) - Model Identifier 2,1 or later
5. Mac mini (Early 2009 or newer) - Model Identifier 3,1 or later
6. Mac Pro (Early 2008 or newer) - Model Identifier 3,1 or later
7. Xserve (Early 2009) - Model Identifier 3,1 or later
To find the model identifier open System Profiler in the Utilities folder. It's displayed in the panel on the right.
Are my applications compatible?
See App Compatibility Table - RoaringApps.
For a complete How-To introduction from Apple see Upgrade to OS X Mountain Lion. -
How to configure Mail app on mountain lion to not download all my emails in hotmail server. I need only just 1-2 weeks
Try going to the web based site and see if you can set up a temporary folder there. Move anything you don't want to download to that folder.
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I bought and was downloading Mountain Lion but the download stalled. What do I do?
I bought and was downloading Mountain Lion but the download stalled. What do I do?
What do you see in the Mac App Store > Purchases section? The dl could just be paused, in which case you can resume it and carry on.
If it doesn't list it there then search your Mac for the installer incase it finished in the background and didn't start the installer automatically.
Finally, if you don't see it anywhere and you're sure it hasn't finished and actually updated without you realising it, you can email Apple's iTunes support team and they can either put it back in your download queue to try again or regrant you the download so you can 'buy' it again without having to pay.
http://www.apple.com/support/contact/
Regards, -
Mountain Lion will not download to my iMac, "The product distribution file could not be verified. It may be damaged or was not signed."
I have this problem also. I was able to download Mountain Lion to my daughter's Mac Mini without any trouble. However, I can't download this to my MacBook Pro. I have read other sites that suggest VirusBarrier is the problem and recommend turning it off in VirusBarrier>Preferences>Advanced. I have tried this and it still doesn't work, although some report that it has worked for them.
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Mountain lion will not download thru the apps store. It has been purchased and redeemed. I have set my energy settings appropriately so computer will not turn off during download as Verizon offers a connection that is very slow. I have set the display to go to sleep (which I have set so I have to sign in again). When I sign in again, Mountain Lion OSX has disappeared from the launchpad. I have tried this several times. I do have Norton Internet Security on my Mac Air. I turned off the idle time scan on the Norton and tried again. Same results. Anyone?
Ask anyone around here, and they will tell you quite differently. AV software will slow down your computer, can be incompatible with software you use, can cause kernel panics and other problems. It is unnecessay since OS X has it's own protection built-in. AV software can no more tell the difference between safe and unsafe sites on your browser than could an elephant.
But, hey, who am I to argue with your tech person? Please, don't let me sway your opinion. How about a visit to:
Helpful Links Regarding Malware Protection
An excellent link to read is Tom Reed's Mac Malware Guide.
Also, visit The XLab FAQs and read Detecting and avoiding malware and spyware.
See these Apple articles:
Mac OS X Snow Leopard and malware detection
OS X Lion- Protect your Mac from malware
OS X Mountain Lion- Protect your Mac from malware
About file quarantine in OS X
If you require anti-virus protection I recommend using VirusBarrier Express 1.1.6 or Dr.Web Light both from the App Store. They're both free, and since they're from the App Store, they won't destabilize the system. (Thank you to Thomas Reed for these recommendations.) -
If you buy Mountain Lion, can you put it on both of your machines or do you have to buy it for every device....?
kathyYou can use it on all the Macs you own. To save time downloading, after you DL it the first time,choose "Install Later". Then duplicate the "Install Mac OS X ML" in your Applications folder and save it off to disk. Then go back and double-click on "Install Mac OS X" in your Applications folder to begin the install.
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Mountain lion keeps saying downloading but nothing ever happens. What do i do?
mountain lion keeps saying downloading but nothing ever happens. What do i do?
Hey cwicke11,
Try installing mountain lion in a new user. It will install on all users anyways.
To create a new user click >System Prefrences>Users & Groups(Or Accounts)>Unlock the lock in the lower left hand corner and click the plus above it. Name the user anything you want you can get rid of that user later.
Just log into new user and open the App store. Sign in with your Apple ID and go into the "Purchases" tab at the top. Download Mountain Lion from there and you should be good.
-Aleks -
My iMac running Mountain Lion can't see my iMac running Snow Leopard on my network.
My iMac running Mountain Lion can't see my iMac running Snow Leopard on my network. Both Macs work fine and the SL Mac can see and connect to the ML Mac.
There isn't a script.
Mail connects to any standard email server.
Open the Connection Doctor from the Window menu.
Click Show Details and Check Again.
What errors does it post trying to connect to your email provider.
I dont' think there is any personal information in the output, but you might want to sanitize the output in a text editor before posting the output here in case there is a login user name or something like that. -
Is mountain lion can out put 10 bit colour? I nee to buy EIzo Monitor
Is mountain lion can out put 10 bit colour? I nee to buy EIzo Monitor.
No. OS X cannot do it. If you want to drive an Eizo at its full 10 bits per channel you need to use a Windows PC.
-
I just downloaded the newest update for mountain lion. After downloading any restarting for installation, I got a message stating that the update cannot be installed due to an error. Yet when I check I have version 10..8.3 and safari version 6.0.3, which the update was for. Does this mean that the update is iinstalled and the message was incorrect?
Brian Gallagher wrote:
I just bought the Imac on Monday, which was placed on the shelf on Saturday. Its now Thursday and I have to update the machine. Heck I haven't even bought the printer or the new desk for all this stuff....ha ha.
Good timing! Oh well, at least you shouldn't have to update again for a while. It will be nice kickstarting your Mac with the very latest System Update knowing any hiccups from 10.8.2 would have been ironed out if they were going to affect your workflow at all.
Cheers and Happy Computing
Pete
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