Mountain Lion download error
When I try to download OS X Mountain Lion from the app store I get the following message "An error occured while running scripts from the package "mzps8185591984996783701.pkg"." and will not progress past this point. Can any advise how to complete the downlowd to update the OS?
Linc..
No luck same thing happened, below is the report as requested.
Process: installd [193]
Path: /System/Library/PrivateFrameworks/PackageKit.framework/Versions/A/Resources/ins talld
Identifier: installd
Version: ??? (???)
Code Type: X86-64 (Native)
Parent Process: installd [172]
Date/Time: 2013-06-12 15:43:14.189 -0400
OS Version: Mac OS X 10.7.5 (11G63b)
Report Version: 9
Crashed Thread: 0
Exception Type: EXC_BREAKPOINT (SIGTRAP)
Exception Codes: 0x0000000000000002, 0x0000000000000000
Application Specific Information:
objc[172]: garbage collection is OFF
*** multi-threaded process forked ***
Thread 0 Crashed:
0 com.apple.Foundation 0x00000001075eaf64 ___NEW_PROCESS_COULD_NOT_BE_EXECD___ + 5
1 com.apple.Foundation 0x00000001074d5ee1 -[NSConcreteTask launchWithDictionary:] + 3779
2 com.apple.PackageKit 0x00000001079b6654 -[PKInstallTask run] + 358
3 com.apple.PackageKit 0x00000001079ce1a8 -[PKRunPackageScriptInstallOperation _runPackageScript:packageSpecifier:component:scriptName:error:] + 905
4 com.apple.PackageKit 0x00000001079cd9c8 -[PKRunPackageScriptInstallOperation main] + 1041
5 com.apple.Foundation 0x00000001074cc6b4 -[__NSOperationInternal start] + 705
6 com.apple.PackageKit 0x00000001079cbb6c -[PKInstallOperation start] + 103
7 com.apple.PackageKit 0x00000001079ca670 -[PKInstallOperationController run] + 114
8 com.apple.PackageKit 0x00000001079882bd -[PKInstall _installMain:] + 1350
9 com.apple.Foundation 0x00000001074de72a -[NSThread main] + 68
10 com.apple.Foundation 0x00000001074de6a2 __NSThread__main__ + 1575
11 libsystem_c.dylib 0x0000000108e308bf _pthread_start + 335
12 libsystem_c.dylib 0x0000000108e33b75 thread_start + 13
Thread 0 crashed with X86 Thread State (64-bit):
rax: 0x00007fb392821038 rbx: 0x00007fb39393a440 rcx: 0x00000000000000fc rdx: 0x00000000000001c4
rdi: 0x00007fb392821e58 rsi: 0x0000000000000000 rbp: 0x000000010afa9580 rsp: 0x000000010afa9580
r8: 0x0000000000000010 r9: 0x00007fb39248f610 r10: 0x00000000e1131cf0 r11: 0x0000000082911815
r12: 0x0000000000000000 r13: 0x0000000000000028 r14: 0x0000000000000016 r15: 0x0000000000000a40
rip: 0x00000001075eaf64 rfl: 0x0000000000000202 cr2: 0x00000001075eaf5f
Logical CPU: 0
Binary Images:
0x10747e000 - 0x10747fff7 installd (??? - ???) <8B1B2343-3049-30BA-B722-E06EA95A669A> /System/Library/PrivateFrameworks/PackageKit.framework/Resources/installd
0x107484000 - 0x10779dfff com.apple.Foundation (6.7.2 - 833.25) <22AAC369-B63C-3C55-8AC6-C3ECBA44DA7B> /System/Library/Frameworks/Foundation.framework/Versions/C/Foundation
0x10797f000 - 0x107a1afff com.apple.PackageKit (2.0.3 - 172) <16F5285D-1E49-3373-A8B8-8565F9AA5775> /System/Library/PrivateFrameworks/PackageKit.framework/Versions/A/PackageKit
0x107a7e000 - 0x107abcfff com.apple.bom (11.0 - 183) <F300B9EC-995E-33A7-9175-9F07D4B68F16> /System/Library/PrivateFrameworks/Bom.framework/Versions/A/Bom
0x107ad1000 - 0x107dc6ff7 com.apple.security (7.0 - 55148.6) <4535E500-973A-3BA7-AF65-DF5CF0658F02> /System/Library/Frameworks/Security.framework/Versions/A/Security
0x107ee7000 - 0x107f14fe7 libSystem.B.dylib (159.1.0 - compatibility 1.0.0) <7BEBB139-50BB-3112-947A-F4AA168F991C> /usr/lib/libSystem.B.dylib
0x107f25000 - 0x108009e5f libobjc.A.dylib (228.0.0 - compatibility 1.0.0) <871E688B-CF57-3BC7-80D6-F6476DFF109B> /usr/lib/libobjc.A.dylib
0x108022000 - 0x1081f6ff7 com.apple.CoreFoundation (6.7.2 - 635.21) <62A3402E-A4E7-391F-AD20-1EF20236CE1B> /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation
0x108343000 - 0x108391fff libauto.dylib (??? - ???) <D8AC8458-DDD0-3939-8B96-B6CED81613EF> /usr/lib/libauto.dylib
0x1083af000 - 0x1085b1fff libicucore.A.dylib (46.1.0 - compatibility 1.0.0) <0176782F-9526-3905-813A-7A5676EC2C86> /usr/lib/libicucore.A.dylib
0x108646000 - 0x108748fff libxml2.2.dylib (10.3.0 - compatibility 10.0.0) <AFBB22B7-07AE-3F2E-B88C-70BEEBFB8A86> /usr/lib/libxml2.2.dylib
0x108772000 - 0x108784ff7 libz.1.dylib (1.2.5 - compatibility 1.0.0) <30CBEF15-4978-3DED-8629-7109880A19D4> /usr/lib/libz.1.dylib
0x10878c000 - 0x1088f3fff com.apple.CFNetwork (520.5.1 - 520.5.1) <08F70E26-5456-3BFB-8192-00D3CE40D3C9> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CFNetwo rk.framework/Versions/A/CFNetwork
0x10899d000 - 0x1089e9ff7 com.apple.SystemConfiguration (1.11.3 - 1.11) <0A7F1982-B4EA-3424-A0C7-FE46C6224F03> /System/Library/Frameworks/SystemConfiguration.framework/Versions/A/SystemConfi guration
0x108a15000 - 0x108a15fff com.apple.CoreServices (53 - 53) <043C8026-8EDD-3241-B090-F589E24062EF> /System/Library/Frameworks/CoreServices.framework/Versions/A/CoreServices
0x108a1c000 - 0x108a1dfff liblangid.dylib (??? - ???) <CACBE3C3-2F7B-3EED-B50E-EDB73F473B77> /usr/lib/liblangid.dylib
0x108a28000 - 0x108a93ff7 com.apple.framework.IOKit (2.0 - ???) <FE838BB6-D42E-3291-A1A0-6F53FC970261> /System/Library/Frameworks/IOKit.framework/Versions/A/IOKit
0x108ac1000 - 0x108ad4ff7 libCRFSuite.dylib (??? - ???) <0B76941F-218E-30C8-B6DE-E15919F8DBEB> /usr/lib/libCRFSuite.dylib
0x108ae1000 - 0x108afdff7 com.apple.GenerationalStorage (1.0 - 126.1) <509F52ED-E54B-3FEF-B3C2-759387B826E6> /System/Library/PrivateFrameworks/GenerationalStorage.framework/Versions/A/Gene rationalStorage
0x108b0c000 - 0x108b82ff7 libc++.1.dylib (28.4.0 - compatibility 1.0.0) <A24FC3DA-4FFA-3DD2-9DCC-2B8D1B3BF97C> /usr/lib/libc++.1.dylib
0x108be4000 - 0x108c57fff libstdc++.6.dylib (52.0.0 - compatibility 7.0.0) <6BDD43E4-A4B1-379E-9ED5-8C713653DFF2> /usr/lib/libstdc++.6.dylib
0x108cb5000 - 0x108cc0ff7 libc++abi.dylib (14.0.0 - compatibility 1.0.0) <8FF3D766-D678-36F6-84AC-423C878E6D14> /usr/lib/libc++abi.dylib
0x108ccf000 - 0x108cd4fff libcache.dylib (47.0.0 - compatibility 1.0.0) <1571C3AB-BCB2-38CD-B3B2-C5FC3F927C6A> /usr/lib/system/libcache.dylib
0x108ce0000 - 0x108d22ff7 libcommonCrypto.dylib (55010.0.0 - compatibility 1.0.0) <BB770C22-8C57-365A-8716-4A3C36AE7BFB> /usr/lib/system/libcommonCrypto.dylib
0x108d33000 - 0x108d38fff libcompiler_rt.dylib (6.0.0 - compatibility 1.0.0) <98ECD5F6-E85C-32A5-98CD-8911230CB66A> /usr/lib/system/libcompiler_rt.dylib
0x108d45000 - 0x108d4cfff libcopyfile.dylib (85.1.0 - compatibility 1.0.0) <0AB51EE2-E914-358C-AC19-47BC024BDAE7> /usr/lib/system/libcopyfile.dylib
0x108d56000 - 0x108d64fff libdispatch.dylib (187.10.0 - compatibility 1.0.0) <8E03C652-922A-3399-93DE-9EA0CBFA0039> /usr/lib/system/libdispatch.dylib
0x108d7d000 - 0x108d7efff libdnsinfo.dylib (395.11.0 - compatibility 1.0.0) <853BAAA5-270F-3FDC-B025-D448DB72E1C3> /usr/lib/system/libdnsinfo.dylib
0x108d86000 - 0x108d8afff libdyld.dylib (195.5.0 - compatibility 1.0.0) <380C3F44-0CA7-3514-8080-46D1C9DF4FCD> /usr/lib/system/libdyld.dylib
0x108d97000 - 0x108d97fff libkeymgr.dylib (23.0.0 - compatibility 1.0.0) <61EFED6A-A407-301E-B454-CD18314F0075> /usr/lib/system/libkeymgr.dylib
0x108da2000 - 0x108dacff7 liblaunch.dylib (392.39.0 - compatibility 1.0.0) <8C235D13-2928-30E5-9E12-2CC3D6324AE2> /usr/lib/system/liblaunch.dylib
0x108dba000 - 0x108dc0fff libmacho.dylib (800.0.0 - compatibility 1.0.0) <165514D7-1BFA-38EF-A151-676DCD21FB64> /usr/lib/system/libmacho.dylib
0x108dc5000 - 0x108dc9fff libmathCommon.A.dylib (2026.0.0 - compatibility 1.0.0) <FF83AFF7-42B2-306E-90AF-D539C51A4542> /usr/lib/system/libmathCommon.A.dylib
0x108dcc000 - 0x108dcefff libquarantine.dylib (36.7.0 - compatibility 1.0.0) <8D9832F9-E4A9-38C3-B880-E5210B2353C7> /usr/lib/system/libquarantine.dylib
0x108dd3000 - 0x108dd4ff7 libremovefile.dylib (21.1.0 - compatibility 1.0.0) <739E6C83-AA52-3C6C-A680-B37FE2888A04> /usr/lib/system/libremovefile.dylib
0x108dda000 - 0x108ddbff7 libsystem_blocks.dylib (53.0.0 - compatibility 1.0.0) <8BCA214A-8992-34B2-A8B9-B74DEACA1869> /usr/lib/system/libsystem_blocks.dylib
0x108de2000 - 0x108ebffef libsystem_c.dylib (763.13.0 - compatibility 1.0.0) <41B43515-2806-3FBC-ACF1-A16F35B7E290> /usr/lib/system/libsystem_c.dylib
0x108f03000 - 0x108f0bfff libsystem_dnssd.dylib (??? - ???) <584B321E-5159-37CD-B2E7-82E069C70AFB> /usr/lib/system/libsystem_dnssd.dylib
0x108f16000 - 0x108f51fff libsystem_info.dylib (??? - ???) <35F90252-2AE1-32C5-8D34-782C614D9639> /usr/lib/system/libsystem_info.dylib
0x108f6e000 - 0x108f8efff libsystem_kernel.dylib (1699.32.7 - compatibility 1.0.0) <66C9F9BD-C7B3-30D4-B1A0-03C8A6392351> /usr/lib/system/libsystem_kernel.dylib
0x108f9f000 - 0x108fa4ff7 libsystem_network.dylib (??? - ???) <5DE7024E-1D2D-34A2-80F4-08326331A75B> /usr/lib/system/libsystem_network.dylib
0x108fb2000 - 0x108fbbff7 libsystem_notify.dylib (80.1.0 - compatibility 1.0.0) <A4D651E3-D1C6-3934-AD49-7A104FD14596> /usr/lib/system/libsystem_notify.dylib
0x108fc6000 - 0x108fc7ff7 libsystem_sandbox.dylib (??? - ???) <2A09E4DA-F47C-35CB-B70C-E0492BA9F20E> /usr/lib/system/libsystem_sandbox.dylib
0x108fce000 - 0x108fcffff libunc.dylib (24.0.0 - compatibility 1.0.0) <337960EE-0A85-3DD0-A760-7134CF4C0AFF> /usr/lib/system/libunc.dylib
0x108fd9000 - 0x108fdfff7 libunwind.dylib (30.0.0 - compatibility 1.0.0) <1E9C6C8C-CBE8-3F4B-A5B5-E03E3AB53231> /usr/lib/system/libunwind.dylib
0x108fe6000 - 0x109003fff libxpc.dylib (77.19.0 - compatibility 1.0.0) <9F57891B-D7EF-3050-BEDD-21E7C6668248> /usr/lib/system/libxpc.dylib
0x109017000 - 0x109018fff libDiagnosticMessagesClient.dylib (??? - ???) <3DCF577B-F126-302B-BCE2-4DB9A95B8598> /usr/lib/libDiagnosticMessagesClient.dylib
0x109020000 - 0x109032ff7 libbsm.0.dylib (??? - ???) <349BB16F-75FA-363F-8D98-7A9C3FA90A0D> /usr/lib/libbsm.0.dylib
0x10903e000 - 0x109145fe7 libsqlite3.dylib (9.6.0 - compatibility 9.0.0) <EE02BB01-64C9-304D-9719-A35F5CD6D04C> /usr/lib/libsqlite3.dylib
0x10915a000 - 0x10915afff libOpenScriptingUtil.dylib (??? - ???) <A7847713-F410-39C0-884F-A7188A18E742> /usr/lib/libOpenScriptingUtil.dylib
0x109163000 - 0x109168fff libpam.2.dylib (3.0.0 - compatibility 3.0.0) <D952F17B-200A-3A23-B9B2-7C1F7AC19189> /usr/lib/libpam.2.dylib
0x10916e000 - 0x10917dff7 libxar-nossl.dylib (??? - ???) <A6ABBFB9-E4ED-38AD-BBBB-F9958B9CEFB5> /usr/lib/libxar-nossl.dylib
0x10918a000 - 0x109197ff7 libbz2.1.0.dylib (1.0.5 - compatibility 1.0.0) <3373D310-3B10-3DD1-B754-B7B138CD448D> /usr/lib/libbz2.1.0.dylib
0x10919d000 - 0x1094b9fff com.apple.CoreServices.CarbonCore (960.25 - 960.25) <4FC1AB30-022C-3C67-AC46-FDCBFCB7EEDE> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonC ore.framework/Versions/A/CarbonCore
0x109535000 - 0x1095b8fef com.apple.Metadata (10.7.0 - 627.37) <B9BEB598-B6F2-3BFF-A8F3-C3C87CD076AB> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Metadat a.framework/Versions/A/Metadata
0x10960e000 - 0x1096f2ff7 com.apple.CoreServices.OSServices (478.49 - 478.49) <E5BF2069-ED1A-31F5-AFC2-4A530BD467AA> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/OSServi ces.framework/Versions/A/OSServices
0x109772000 - 0x10980cff7 com.apple.SearchKit (1.4.0 - 1.4.0) <4E70C394-773E-3A4B-A93C-59A88ABA9509> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/SearchK it.framework/Versions/A/SearchKit
0x10984d000 - 0x10988cfff com.apple.AE (527.7 - 527.7) <B82F7ABC-AC8B-3507-B029-969DD5CA813D> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/AE.fram ework/Versions/A/AE
0x1098ad000 - 0x10994efff com.apple.LaunchServices (480.40 - 480.40) <C936A07F-0CF8-3F8E-BDB3-76AA7611B4CA> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/LaunchS ervices.framework/Versions/A/LaunchServices
0x10999c000 - 0x1099ccff7 com.apple.DictionaryServices (1.2.1 - 158.3) <5E2EBBFD-D520-3379-A431-11DAA844B8D6> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Diction aryServices.framework/Versions/A/DictionaryServices
0x1099ea000 - 0x1099f0fff com.apple.DiskArbitration (2.4.1 - 2.4.1) <CEA34337-63DE-302E-81AA-10D717E1F699> /System/Library/Frameworks/DiskArbitration.framework/Versions/A/DiskArbitration
0x109a00000 - 0x109a07fff com.apple.NetFS (4.0 - 4.0) <433EEE54-E383-3505-9154-45B909FD3AF0> /System/Library/Frameworks/NetFS.framework/Versions/A/NetFS
0x109a14000 - 0x109a22ff7 libkxld.dylib (??? - ???) <01161870-E3B3-3F87-BA4A-0AA7A081F409> /usr/lib/system/libkxld.dylib
0x109a28000 - 0x109a36fff com.apple.NetAuth (3.1 - 3.1) <FE7EC4D7-5632-3B8D-9094-A0AC8D60EDEE> /System/Library/PrivateFrameworks/NetAuth.framework/Versions/A/NetAuth
0x109a47000 - 0x109ab7fff com.apple.datadetectorscore (3.0 - 179.4) <9C01D16F-75A9-3BDD-B91A-F0F32261A2E7> /System/Library/PrivateFrameworks/DataDetectorsCore.framework/Versions/A/DataDe tectorsCore
0x109af1000 - 0x109bfdfff libcrypto.0.9.8.dylib (44.0.0 - compatibility 0.9.8) <3A8E1F89-5E26-3C8B-B538-81F5D61DBF8A> /usr/lib/libcrypto.0.9.8.dylib
0x109c6c000 - 0x109c6efff com.apple.TrustEvaluationAgent (2.0 - 1) <1F31CAFF-C1C6-33D3-94E9-11B721761DDF> /System/Library/PrivateFrameworks/TrustEvaluationAgent.framework/Versions/A/Tru stEvaluationAgent
0x109c75000 - 0x109c8cfff com.apple.CFOpenDirectory (10.7 - 146) <E71AE4A2-F72B-35F2-9043-9F45CF75F11A> /System/Library/Frameworks/OpenDirectory.framework/Versions/A/Frameworks/CFOpen Directory.framework/Versions/A/CFOpenDirectory
0x109caa000 - 0x109cd5ff7 libxslt.1.dylib (3.24.0 - compatibility 3.0.0) <E71220D3-8015-38EC-B97D-7FDB383C2BDC> /usr/lib/libxslt.1.dylib
0x109ce2000 - 0x109ceffff com.apple.CrashReporterSupport (10.7.4 - 353) <6044CFB6-939E-3C73-BFBB-A8BBC096F135> /System/Library/PrivateFrameworks/CrashReporterSupport.framework/Versions/A/Cra shReporterSupport
0x109d00000 - 0x109d0ffff libxar.1.dylib (??? - ???) <9E05C939-6CBF-38E7-8915-86278F7DB6C7> /usr/lib/libxar.1.dylib
0x109d19000 - 0x109d27ff7 com.apple.AppleFSCompression (37 - 1.0) <B6B7A560-DD9E-3601-8ACE-42C1FA738843> /System/Library/PrivateFrameworks/AppleFSCompression.framework/Versions/A/Apple FSCompression
0x10ae40000 - 0x10ae6cff7 com.apple.CoreServicesInternal (113.19 - 113.19) <74532B3B-EDE0-3553-9BED-F02B9CDF1FF7> /System/Library/PrivateFrameworks/CoreServicesInternal.framework/CoreServicesIn ternal
0x7fff6707e000 - 0x7fff670b2baf dyld (195.6 - ???) <0CD1B35B-A28F-32DA-B72E-452EAD609613> /usr/lib/dyld
External Modification Summary:
Calls made by other processes targeting this process:
task_for_pid: 0
thread_create: 0
thread_set_state: 0
Calls made by this process:
task_for_pid: 0
thread_create: 0
thread_set_state: 0
Calls made by all processes on this machine:
task_for_pid: 97
thread_create: 0
thread_set_state: 0
VM Region Summary:
ReadOnly portion of Libraries: Total=37.0M resident=27.0M(73%) swapped_out_or_unallocated=10.1M(27%)
Writable regions: Total=71.9M written=264K(0%) resident=41.1M(57%) swapped_out=0K(0%) unallocated=30.8M(43%)
REGION TYPE VIRTUAL
=========== =======
MALLOC 56.1M
MALLOC guard page 32K
STACK GUARD 4K
Stack 69.1M
VM_ALLOCATE 72K
__DATA 3068K
__LINKEDIT 8724K
__TEXT 28.5M
__UNICODE 544K
mapped file 15.8M
shared memory 12K
=========== =======
TOTAL 181.7M
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I have now been troubleshooting my Mac for several days. When I wrote first, I had an issue with Safari having been damaged and so I wasn't able to reinstall Lion - but after a certain extremely helpful community member I finally succeeded in installing Lion.
But the issues with the App Store still persist. All my Mountain Lion downloads fail, getting the error message "can't verify, might be corrupted" what many here have also been getting. However, most solutions were related to VirusBarrier (which I don't have), or /var/folders errors (Console does not show any var-related errors).
So if it's not a var-related issue, or related to firewalls or virus softwares (I have disabled the Firewall and I have no virus software installed), what could it be?
When the download and install of ML failed last time, Console showed the following messages:
11/30/12 11:54:44.617 AM com.apple.SecurityServer: Failed to authorize right 'system.install.app-store-software' by client '/System/Library/PrivateFrameworks/PackageKit.framework/Versions/A/Resources/in stalld' [235] for authorization created by '/System/Library/CoreServices/Software Update.app' [567]
11/30/12 11:54:44.617 AM com.apple.SecurityServer: Failed to authorize right 'system.install.software' by client '/System/Library/PrivateFrameworks/PackageKit.framework/Versions/A/Resources/in stalld' [235] for authorization created by '/System/Library/CoreServices/Software Update.app' [567]
11/30/12 12:25:49.252 PM authexec: executing /Applications/Install OS X Mountain Lion.app/Contents/Resources/InstallAssistantTool
11/30/12 12:26:17.178 PM Install OS X Mountain Lion: Stopped operation queue with Error Domain=IAErrorDomain Code=101 "This copy of the Install OS X Mountain Lion application can't be verified. It may have been corrupted or tampered with during downloading." UserInfo=0x7f93aad17ee0 {IAErrorAlternateAction=App Store, NSLocalizedRecoveryOptions=(
Cancel,
"App Store\U2026"
), NSLocalizedRecoverySuggestion=Delete this copy of the application, and go to the Purchases page of the Mac App Store to download a new copy., NSRecoveryAttempter=<IARecoveryAttempter: 0x7f93aab1e1d0>, NSLocalizedDescription=This copy of the Install OS X Mountain Lion application can't be verified. It may have been corrupted or tampered with during downloading.}
...and a bit later, upon re-starting the download:
11/30/12 12:29:40.515 PM com.apple.SecurityServer: Failed to authorize right 'system.install.apple-software' by client '/System/Library/PrivateFrameworks/PackageKit.framework/Versions/A/Resources/in stalld' [817] for authorization created by '/Applications/App Store.app' [781]
11/30/12 12:29:40.547 PM com.apple.SecurityServer: Failed to authorize right 'system.install.software' by client '/System/Library/PrivateFrameworks/PackageKit.framework/Versions/A/Resources/in stalld' [817] for authorization created by '/Applications/App Store.app' [781]
Problem elimination:
* I don't think this is a router-related issue: I have downloaded and installed other softwares outside App Store successfully
* As said, I don't think this has anything to do with Firewall or Virus settings
* Nor has this anything to do with /var/folders as far as I can tell
What I've tried so far:
* Repaired disk permissions several times
* Rebooted
* Restarted App Store
* Following one advise found on the net, I deleted preflight.pfpkg just in case
* All the time I have made sure my OS has the most recent Software Updates installed (most of them downloaded successfully, while with Safari and OS 10.7.5. I had to try several times before they were downloaded succesfully)
I just reinstalled my OS X Lion, only to use it to jump on to Mountain Lion - so I am pending my migration until ML is installed. I would like to fix this soon, since I'd like to get the migration done and my real work started. I would really appreciate your help.
I'm not very adept at using Console or Terminal to troubleshoot, so if someone could guide me through the problem identification, that would be great. Unless someone already knows exactly what's going wrong and can show me a working solution - that'd save my day!
Thanks!In cases like this, if you have an Apple store near by, they will most likely install the OS free of charge for you, if you can't bring your Apple ID along to prove you've paid for it.
Would that work out for you? -
HT1338 Mountain Lion download problems
Tried to get Mountain Lion download/install on my computer. Got message "An error has occured" so can't download. Computer is up to date with plenty of space.
Went to Genius Bar. Solved my problem but I'm not sure how helpful. He ran some diagnostics (hardware diagnostic progeam; Mac Disk Utility for Hard Drive Verication and repair. Don't think he found much wrong. Then, he went for download on their connection, which worked just fine. He explained it was because of the extremely fast download connection. So, I guess you have to get your Mac to somewhere with a super-fast connection (Apple store, but also our local libraries have a very fast connection) for download.
That's all for this problem, as far as I can tell. Over and out. -
How many machines can I install on with one Mountain Lion download?
I want to upgrade to Mountain Lion, but I have both an iMac and a MacBook Pro. Do I have to buy two Mountain Lion downloads - one for each, or can I somehow download twice after paying once?
JudyActually, having made the same claim a couple of days ago and being proven completely wrong, I have a certain responsibility to correct you by mentioning that there is no limit to how many machines ML can be installed on, as long as you own or control those machines.
See section 2B(i): http://images.apple.com/legal/sla/docs/OSX108.pdf -
HT4718 Can't find iLife after Mountain Lion download?
After my mountain lion download (done by a genius at the apple store so I know I didn't mess it up!), ilife isn't here. It's also not under the "purchase" section of the app store like support.apple.com says it should be. help?
New Macs come with iLife. However, if you did a clean install you're not going to have iLife.
However, the original install disk that came with your Mac should have an iLife installer included. -
Slow internet after mountain lion download
web pages open slowly or not at all after mountain lion download
I'm having the same problem but only at home with a slow internet service. At work with faster internet my macbook pro works fine. I wonder if Mountain Lion requires some minimum internet speed? Our old macbook pro (not using Mountain Lion) still works fine with our slow home internet. This change happened when I installed Mountain Lion. Also I can boot from by back up disk and bypass Mountain Lion and work with my slow internet at home. ???
-
After Mountain Lion download, FaceTime is not working anymore. Any ideas?
After Mountain Lion download, FaceTime is not working anymore. Any ideas?
I have reinstalled mountain Lion again . This time, Facetime works when somebody calls me, and I can do calls from my Mac again. But the problem was still that I was not able to call my iPad, what I was able to do with Lion (I had one Apple-ID and two call adresses). The solution was this time to generate a second Apple-ID from the Facetime in my Mac (this doesn't affect your main Apple-ID, it's only used for Facetime). Now, it works! ;-)
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After mountain lion download the "back" function of delete key no longer is working.
After mountain lion download the "back" function of delete key no longer is working.
Here is your answer, I think.
https://discussions.apple.com/message/19048177#19048177 -
My OS X Mountain Lion download was interrupted and now I can't get it to download at all.
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