Mountain Lion Download - Not completed
I am currently running 10.7.5 on my macbook air. I recently downloaded the new version of Mountain Lion and even though it says I have the updates and the app store says I have already purchesed it - my system still shows as running 10.7.5.
When I check for new software I am advised that I have the latest version.
Where is my Mountain Lion? Why hasn't it installed as its supposed too.
Any help would be greatly appreciated
Thanks in advance
DC
Try putting, "Install OS X Mountain Lion," into Spotlight.
Similar Messages
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Mountain Lion will not complete install
I have an early 2011 MacBook Pro currently running 10.7.4. I have tried twice to complete Mountain Lion install. Both times I have gone to the app store and downloaded OS. I start install which takes about an hour. Once it's finally done, it reboots the laptop. I login as usual and it's as if nothing has happend. OS is unchanged and still at 10.7.4. I didn't get any errors or warnings during install, so not sure what is happening. Before trying for a second time, I booted the recovery partition and fixed permissions on main partion. It didn't help.
Help! What's happing?Do you have FileVault enabled?
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OSX Mountain Lion download not included on MBPr 15"?
Hello everybody!
I have a Macbook pro retina 15" and just accidently bought mountain lion via appstore beacuse a thought it was free as my macbook was shipped with mountain lion. I was not logged in on my account so the buy button did say the price, I just assumed it should be free as I already have it on my mac so i pressed it and logged in on my account to proceed the download, I got a receipt of it today.
should it be this way? I just wanted to make and USB bakup of the OS for future needs. It's not alot of money, I just think it is a bit wierd.Since your system came with Mountain Lion pre-installed you wouldn't use the App Store version as your pre-installed version is specific to that machine.
To get the InstallESD.dmg file for your version of ML you need to redownload it using the following steps:
Restart using Command+R into the Recovery HD.
Plug in an external USB drive with at least 20GB.
From the OS X Utilities menu select Reinstall OS X.
Follow the prompts and make sure you point to the external USB drive to install to.
IMPORTANT: You need to keep an eye on the download and as soon as it finishes and restarts your system (at the black screen), UNPLUG the external USB drive.
After you system restarts and you get to your Desktop, plug the external USB drive into your system and navigate to a folder name something like "OS X Install Data Files". Inside there you will find the InstallESD.dmg file.
Copy the InstallESD.dmg file to your Desktop.
Plug in a USB thumb drive (8GB). Make sure it is formated as Mac OS X Extended - Journaled and with the GUID partition table. This makes it bootable.
Open Disk Utilities; then the Restore tab.
Drag the InstallESD.dmg file to the Source text box.
Drag your USB thumb drive to the Destination text box.
Click Restore. This will create a bootable USB thumb drive with the pre-installed OS X Mountain Lion for your machine
Good luck! -
Mountain Lion download not working on my MBA.
Hi,
I am hoping that someone can help me with this.
I am trying to download onto my MBA - Mountain Lion. I have successfully downloaded onto my iMac. When in the App store - Downloads it says, "The product distribution file could not be verified. It may be damaged or was not signed."
Help!Quit the App Store if it's open.
Open the Finder. From the Finder menu bar top of your screen click Go > Go to Folder
Type this exactly as you see it here:
/Library/Preferences/SystemConfiguration
Click Go
Move the NetworkInterfaces.plist file from the SystemConfiguration folder to the Trash.
Relaunch the App Store and try downloading Mountain Lion.
If that doesn't help, disable anti virus software and try turning off the Firewall in System Preferences > Security & Privay > Firewall
If nothing above has helped, install the appropriate combo update.
For Lion v10.7 > OS X Lion Update 10.7.4 (Client Combo)
For Snow Leopard > 10.6 > Mac OS X 10.6.8 Update Combo
The combo will reintsall the App Store for you which may help. Restart your Mac after the combo is installed. Try downloading Mountain Lion. -
HT202159 Mountain Lion download not resuming
I tried to download Mountain Lion with the free up-to-date program but was interrupted. I tried to download again the next day but got this message: "The product distribution file could not be verified. It may be damaged or was not signed."
Quit the App Store if it's open.
Open the Finder. From the Finder menu bar top of your screen click Go > Go to Folder
Type this exactly as you see it here:
/Library/Preferences/SystemConfiguration
Click Go
Move the NetworkInterfaces.plist file from the SystemConfiguration folder to the Trash.
Relaunch the App Store and try downloading Mountain Lion. -
HT4463 Why is Mountain Lion download not working?
I have purchased the Mountain Lion upgrade, but initially it stopped downloading at 53.25 meg. Cleared it and started again, but still no success.
Ant ideas?Quit the App Store if it's open.
Open the Finder. From the Finder menu bar top of your screen click Go > Go to Folder
Type this exactly as you see it here:
/Library/Preferences/SystemConfiguration
Click Go
Move the NetworkInterfaces.plist file from the SystemConfiguration folder to the Trash.
Relaunch the App Store and try downloading Mountain Lion.
If that doesn't help, disable anti virus software and try turning off the Firewall in System Preferences > Security & Privay > Firewall
If nothing above has helped, install the appropriate combo update.
For Lion v10.7 > OS X Lion Update 10.7.4 (Client Combo)
For Snow Leopard > 10.6 > Mac OS X 10.6.8 Update Combo
The combo will reintsall the App Store for you which may help. Restart your Mac after the combo is installed. Try downloading Mountain Lion. -
Why do I get this messge when I try to download Mtn Lion? "We could not complete your purchase. OS X Mountain Lion is not compatible with this computer." I am currently running Lion and have updated all Apps and Software. I have version 10.7.5.
Hi Mtn Mama,
Sounds like your Mac may not be compatible with OSX Mountain Lion. Here is a link with the list of compatible Macs:
http://www.apple.com/osx/specs/
GB -
Ap store says "we could not complete your purchase. OS X Mountain Lion is not compatible with this computer". I'm running 10.6.8 duel core intel with 15gb of memory. Any ideas on why I can't download?
Thanks.If the OP has this much RAM in their iMac, certain this Mac can run Mountain Lion.
The reason it might not be installing is that 15 GBs of RAM.
Your iMac should have (4) equal sized, 4 GB sticks of RAM for a total of 16 GBs.l
If your iMac is only reporting that there is only 15 GBs of RAM, you have a RAM stick that is either not seated in its slot properly or is defective/going bad.
This maybe the reason that it won't download it.
Also could be you are running out of free space on your HD.
You need, at least 15-20 % or greater free space left on your HD. -
Mountain Lion will not download. App just says "download" on purchase button, but nothing happens. Any ideas?
My download took many many hours. Not sure if that is because of our ISP or load on the network. I also thought nothing was happening for my download. Try this:
Open App Store,
click on Purchased
You'll see Mountain Lion being downloaded and it will show the progress and estimated time to complete.
Take deep breaths and be patient. -
i sent my 17inch mac pro to apple to install a new hard drive and my mountain lion was not on it when i got it back, using the same apple id i tried to re download it but it says i have to pay
never mind i got it by going into my account and veiwing hidden items and there it was
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After Mountain Lion download, FaceTime is not working anymore. Any ideas?
After Mountain Lion download, FaceTime is not working anymore. Any ideas?
I have reinstalled mountain Lion again . This time, Facetime works when somebody calls me, and I can do calls from my Mac again. But the problem was still that I was not able to call my iPad, what I was able to do with Lion (I had one Apple-ID and two call adresses). The solution was this time to generate a second Apple-ID from the Facetime in my Mac (this doesn't affect your main Apple-ID, it's only used for Facetime). Now, it works! ;-)
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How to configure Mail app on mountain lion to not download all my emails in hotmail server. I need only just 1-2 weeks
Try going to the web based site and see if you can set up a temporary folder there. Move anything you don't want to download to that folder.
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Mountain Lion will not download to my iMac, "The product distribution file could not be verified. It may be damaged or was not signed."
I have this problem also. I was able to download Mountain Lion to my daughter's Mac Mini without any trouble. However, I can't download this to my MacBook Pro. I have read other sites that suggest VirusBarrier is the problem and recommend turning it off in VirusBarrier>Preferences>Advanced. I have tried this and it still doesn't work, although some report that it has worked for them.
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Mountain lion will not download thru the apps store. It has been purchased and redeemed. I have set my energy settings appropriately so computer will not turn off during download as Verizon offers a connection that is very slow. I have set the display to go to sleep (which I have set so I have to sign in again). When I sign in again, Mountain Lion OSX has disappeared from the launchpad. I have tried this several times. I do have Norton Internet Security on my Mac Air. I turned off the idle time scan on the Norton and tried again. Same results. Anyone?
Ask anyone around here, and they will tell you quite differently. AV software will slow down your computer, can be incompatible with software you use, can cause kernel panics and other problems. It is unnecessay since OS X has it's own protection built-in. AV software can no more tell the difference between safe and unsafe sites on your browser than could an elephant.
But, hey, who am I to argue with your tech person? Please, don't let me sway your opinion. How about a visit to:
Helpful Links Regarding Malware Protection
An excellent link to read is Tom Reed's Mac Malware Guide.
Also, visit The XLab FAQs and read Detecting and avoiding malware and spyware.
See these Apple articles:
Mac OS X Snow Leopard and malware detection
OS X Lion- Protect your Mac from malware
OS X Mountain Lion- Protect your Mac from malware
About file quarantine in OS X
If you require anti-virus protection I recommend using VirusBarrier Express 1.1.6 or Dr.Web Light both from the App Store. They're both free, and since they're from the App Store, they won't destabilize the system. (Thank you to Thomas Reed for these recommendations.) -
Why can a person buy and/or download Snow Leopard, Lion, and Mountain Lion but not Mavericks???
I am running OS X Lion on a mid 2009 MacBook Pro with 4GB of ram and a 160GB HDD. I was going to download Mavericks from the app store but waited to long. Now that Yosemite is out Mavericks has disappeared from the app store. WHY? A person can buy and/or download Snow Leopard, Lion, and Mountain Lion but not Mavericks??? And the kicker is that it was FREE!!! I just wanted to load Mavericks on my MacBook Pro to see how it performs. If I could live with any slow downs or quirks, I'd leave it installed. If not, I'd roll my system back. Apple's policy of ramrodding unstable product down our throat is BS. I don't want to use Yosemite until it has become more stable!
Upgrading to Snow Leopard
You can purchase Snow Leopard through the Apple Store: Mac OS X 10.6 Snow Leopard - Apple Store (U.S.). The price is $19.99 plus tax. You will be sent physical media by mail after placing your order.
After you install Snow Leopard you will have to download and install the Mac OS X 10.6.8 Update Combo v1.1 to update Snow Leopard to 10.6.8 and give you access to the App Store. Access to the App Store enables you to download Mavericks if your computer meets the requirements.
Upgrading to Lion
If your computer does not meet the requirements to install Mavericks, it may still meet the requirements to install Lion.
You can purchase Lion at the Online Apple Store. The cost is $19.99 (as it was before) plus tax. It's a download. You will get an email containing a redemption code that you then use at the Mac App Store to download Lion. Save a copy of that installer to your Downloads folder because the installer deletes itself at the end of the installation.
Upgrading to Mountain Lion
To upgrade to Mountain Lion you must have Snow Leopard 10.6.8 or Lion installed. Purchase a redemption code at the Online Apple Store: OS X Mountain Lion. Mountain Lion is $19.99 plus tax. Use the code to redeem a download of Mountain Lion from the App Store. The file is quite large, over 4 GBs, so allow some time to download. It would be preferable to use Ethernet because it is nearly four times faster than wireless.
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