Mountain Lion Download on a new Mac
went into my local Apple store and the assistant said i could download OS X Mountain Lion for free as i had only purchased my Mac the day before, and i had 14 days to do it, is this true ? and how do i down load it with out having to pay? When i try to download Apple asks for payment.
Details are here:
http://www.apple.com/osx/uptodate/
Similar Messages
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Question about Lion/Mountain Lion installation on a new Mac
How is Lion/Mountain Lion installed on brand new Macs? Is it freshly installed from scratch or are they done by way of upgrade like when you buy it from the app store? Thanks.
When I got my new Macbook Pro (with Lion already installed), I purchased a 16GB USB Flash Thumb Drive, than used SuperDuper (or was it Carbon Copy Cloner) to copy the mostly original contents of the new Macbook Pro to the USB Thumb Drive. And because I'm the paranod type when it comes to backups, I did it again, on a SD Card and did it again.
I also used the Lion Recovery Disk Assistant to put a recovery partition on a few external devices (including the USB Thumb Drive and the SD Card), so I have multiple ways to recover Lion should something go "Bump in the Night".
As to how Apple gets the OS on the disk, my guess is that at the factory they clone a master image onto the disk using a very fast sector by sector copy or a utility similar to SuperDuper or Carbon Copy Cloner (but most likely something of Apple's creation). -
i participated in the mountain lion free upgradde for new owners but i cannot open the content code because the password is too long! HELP!
What happened was that the password was 32 characters long and the field that they give you to use would not allow you to manually type those characters in (crazy huh?) but it took it when i copied and pasted it in!
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Going back too Mountain Lion from Yosemite on new Mac Book Pro
Okay so I just got my first Macbook Pro I am Very happy with it I don't have any real problems with Yosemite HOWEVER I bought my mac as I am a music student and I work with macs all the time running Pro Tools so it made sense to get a mac for compatibility reasons. now, I am not able to install Pro Tools Express the program I use at home online there are claims that it is the installer that is broken and won't work unless you are running 10.9 or lower but the program runs fine. I have bought Mountain Lion and I am awaiting it to be emailed to me, and I am away to create a partition on my 8gb usb stick to put the installer on, I understand that apparently I can't downgrade as I have a new Mac but I can run them together? Well one at a time obviously, I just would like some help as I am a little confused having only ever used Windows before.
Thank you for any help! I'm just getting pretty frustrated with this whole ordeal.Virtual Machine for 10.7/10.8
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Migrated account denies access to Mountain Lion upgrades on a new Mac Mini
Just yesterday I bought a new Mac Mini. It is on OSX 10.8.1. I set it up, then imported all my accounts from my early 08 MacBook Pro running lion and removed the temporary admin account on the Mac Mini. When I tried to update all the software, I was told I need 10.8.2 for iPhoto, however, the system does not offer an upgrade to 10.8.2. I scanned in my receipts to the up-to-date program but they've denied me twice saying that I don't have a qualifying system. Here's the thing. My account is US, and I live in Japan. I bought the device from an authorized seller, but maybe because the receipt is in Japanese they won't qualify me. I don't think it's fair to have to buy the OS after buying the device that is running it just to be able to upgrade. What do I need to do to keep my mountain lion Mac mini up-to-date?
Your computer needs a special OS X update that it's not available. Wait until Apple releases it
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I downloaded mountain lion and then the new office suite (word, ppt, excel) but now when I try to display one of my ppt's it says 'ppt cannot open the file...the file may be corrupt, in use, not a type recognized by ppt etc.." how can I fix it?? HELP
Did you try to open teh fle by double-clicking its icon? If the file was made with an older version of Office, you may get that message. Try opeing PP and, from its "File" menu, see if you can open the ppt. I've foundthat often gets around that message and then yo ucan save the file from the newer version.
If that doesn't work, consider asking in the Microsoft Office: Mac forums here:
Office for Mac forums
PowerPoint is not an Apple product and it seems a lot of people around here avoid Office. -
Mountain Lion download has messed up my calendar. One calendar is missing on my Mac but not on my ipad or iPhone
OKAY FOLKS, I found the answer. I figured the only explination could be with my iCloud Account. I tried EVERYTHING, read every discussion on this topic. It WASN'T b/c I had an old Mobile Me account. It WASN'T b/c I didn't have the sttings right. I rebooted, erased data, EVERYTHING. The only solution was to create a NEW iCloud account - I chose a new address through Apple (me.com). Even though I already have a me.com email address and a different Apple ID I figured starting fresh was the only way. Sadly, I lost all of my calendar data (when I tried to import my old calendar data from a backup it was associated with the old iCloud account and could not be edited) but my contacts were saved. I just re-entered my calendar information... figured this would be less time consuming than trying to reboot and research the issue 10 more hours!
Here are the steps I used:
1- iCloud was OFF on my iPhone to start
2- Export your iCal and iContacts data from your Mac to a backup (you WILL lose your data)
3- On iPhone went to Settings, iCloud and went through the proper steps to set up a new iCloud account with a NEW email address (me.com)
4- On iMac under System Preferences I deleted my OLD iCloud account (it will prompt you stating you will lose your data or you can merge/save). The only way I could get it to work was to accept the warning it was going to delete everything
5- Set up a NEW iCloud account on my Mac with the NEW me.com account I set up on my iPhone. Somehow my Contacts were kept in tact, uploaded to iCloud and to my iPhone. Had issues with my iCal data, but I entered all the information manually.
Everything is syncing great! Haven't set this up yet on my iPad but will do that next. I'm hopeful!! -
How do I download purchased Mountain Lion OSX on my second Mac laptop?
How do I download purchased Mountain Lion OSX on my second Mac laptop? The initial download was no problem on my MacBook Pro, but my MacBook already has Lion with only a little more than 2 GB of Memory left. This may be my compatibility problem. Ideas?
I think you'll need to find a way to delete or move files to an external drive to free up some space. Generally, you want at least 10% free space on the HD for best performance. In your case, you probably will not get ML to install. Assuming you are talking about 2 GB of hard drive and nor 2 GB of RAM.
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Mountain Lion download problems with Lion 10.7.5 (no VirusBarrier issue)
I have a mid-2009 Macbook Pro. From the factory it came with Snow Leopard but has since been upgraded to Lion OS X 10.7.5. I do not have VirusBarrier, I am writing from a recently clean-installed Lion.
I have now been troubleshooting my Mac for several days. When I wrote first, I had an issue with Safari having been damaged and so I wasn't able to reinstall Lion - but after a certain extremely helpful community member I finally succeeded in installing Lion.
But the issues with the App Store still persist. All my Mountain Lion downloads fail, getting the error message "can't verify, might be corrupted" what many here have also been getting. However, most solutions were related to VirusBarrier (which I don't have), or /var/folders errors (Console does not show any var-related errors).
So if it's not a var-related issue, or related to firewalls or virus softwares (I have disabled the Firewall and I have no virus software installed), what could it be?
When the download and install of ML failed last time, Console showed the following messages:
11/30/12 11:54:44.617 AM com.apple.SecurityServer: Failed to authorize right 'system.install.app-store-software' by client '/System/Library/PrivateFrameworks/PackageKit.framework/Versions/A/Resources/in stalld' [235] for authorization created by '/System/Library/CoreServices/Software Update.app' [567]
11/30/12 11:54:44.617 AM com.apple.SecurityServer: Failed to authorize right 'system.install.software' by client '/System/Library/PrivateFrameworks/PackageKit.framework/Versions/A/Resources/in stalld' [235] for authorization created by '/System/Library/CoreServices/Software Update.app' [567]
11/30/12 12:25:49.252 PM authexec: executing /Applications/Install OS X Mountain Lion.app/Contents/Resources/InstallAssistantTool
11/30/12 12:26:17.178 PM Install OS X Mountain Lion: Stopped operation queue with Error Domain=IAErrorDomain Code=101 "This copy of the Install OS X Mountain Lion application can't be verified. It may have been corrupted or tampered with during downloading." UserInfo=0x7f93aad17ee0 {IAErrorAlternateAction=App Store, NSLocalizedRecoveryOptions=(
Cancel,
"App Store\U2026"
), NSLocalizedRecoverySuggestion=Delete this copy of the application, and go to the Purchases page of the Mac App Store to download a new copy., NSRecoveryAttempter=<IARecoveryAttempter: 0x7f93aab1e1d0>, NSLocalizedDescription=This copy of the Install OS X Mountain Lion application can't be verified. It may have been corrupted or tampered with during downloading.}
...and a bit later, upon re-starting the download:
11/30/12 12:29:40.515 PM com.apple.SecurityServer: Failed to authorize right 'system.install.apple-software' by client '/System/Library/PrivateFrameworks/PackageKit.framework/Versions/A/Resources/in stalld' [817] for authorization created by '/Applications/App Store.app' [781]
11/30/12 12:29:40.547 PM com.apple.SecurityServer: Failed to authorize right 'system.install.software' by client '/System/Library/PrivateFrameworks/PackageKit.framework/Versions/A/Resources/in stalld' [817] for authorization created by '/Applications/App Store.app' [781]
Problem elimination:
* I don't think this is a router-related issue: I have downloaded and installed other softwares outside App Store successfully
* As said, I don't think this has anything to do with Firewall or Virus settings
* Nor has this anything to do with /var/folders as far as I can tell
What I've tried so far:
* Repaired disk permissions several times
* Rebooted
* Restarted App Store
* Following one advise found on the net, I deleted preflight.pfpkg just in case
* All the time I have made sure my OS has the most recent Software Updates installed (most of them downloaded successfully, while with Safari and OS 10.7.5. I had to try several times before they were downloaded succesfully)
I just reinstalled my OS X Lion, only to use it to jump on to Mountain Lion - so I am pending my migration until ML is installed. I would like to fix this soon, since I'd like to get the migration done and my real work started. I would really appreciate your help.
I'm not very adept at using Console or Terminal to troubleshoot, so if someone could guide me through the problem identification, that would be great. Unless someone already knows exactly what's going wrong and can show me a working solution - that'd save my day!
Thanks!In cases like this, if you have an Apple store near by, they will most likely install the OS free of charge for you, if you can't bring your Apple ID along to prove you've paid for it.
Would that work out for you? -
HT4718 Can't find iLife after Mountain Lion download?
After my mountain lion download (done by a genius at the apple store so I know I didn't mess it up!), ilife isn't here. It's also not under the "purchase" section of the app store like support.apple.com says it should be. help?
New Macs come with iLife. However, if you did a clean install you're not going to have iLife.
However, the original install disk that came with your Mac should have an iLife installer included. -
After Mountain Lion download, FaceTime is not working anymore. Any ideas?
After Mountain Lion download, FaceTime is not working anymore. Any ideas?
I have reinstalled mountain Lion again . This time, Facetime works when somebody calls me, and I can do calls from my Mac again. But the problem was still that I was not able to call my iPad, what I was able to do with Lion (I had one Apple-ID and two call adresses). The solution was this time to generate a second Apple-ID from the Facetime in my Mac (this doesn't affect your main Apple-ID, it's only used for Facetime). Now, it works! ;-)
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Can I stagger the OS X Mountain Lion download?
Hello,
Can I stagger the OS X Mountain Lion download as long as convenient?That depends quite a bit on the speed of the links between your computer and the servers sending the download. Your immediate link to the internet and the link from your modem/router to your Mac are ikely to be the slowest links.
Absent information about your link speeds, "hours and hours" is the best answer I can give. -
Location of Mountain Lion Download?
For some reason yet to be discovered I always seem to have issues downloading large files on my Mac.
I have a work around where I download the SW packages at work and save to a USB thumb drive and then copy and install on my Mac.
Can someone tell me where the Mountain Lion download is located and what I need to do if I already have the purchase recoreded in the apps store?
Thanks,
SteveMmmmm now thats a problem!
Any ideas why when I download it tells me that I have a "hash mismatch" problem. I guess that the checksum is failing????
I've noticed in the past that large downloads seem to get corrupted.
Any suggestions or workarounds?
In the past with major updatyes that have don this then I've gone to the downloads page and downloaded from my PC at work and then copied the .dmg to my mac and its worked.
This problem only seems to have started when I moved to a cable modem from DSL?? not sure if this is a clue or not
Thanks -
Help with mountain lion download
I bought the new imac on the 1st september and with my purchase i got a free mountain lion download. The helper set up my imac so that when i set it up at home, the software would start downloading. It has now been downlaoding for three days straight- the wi-fi/internet connection is fine- and the download has barely even started, in fact it hasnt progressed for three days. I do not want to buy the mountain lion software because i got it for free so i was wondering if there is any way i can restart the download? All advice is welcome
Welcome to Apple Support Communities
Open App Store > Purchases, pause and resume OS X -
Mountain Lion download getting stuck at 79MB w/ no internet connectivity issues
I just purchased Mountain Lion via the App Store but everytime I try to download it, the download gets stuck around 79.4MB and the download time just gets longer and longer without the download actually pausing. Pausing and resuming have the same problem, the file size just goes up to 80+MB before dropping back down to 79.4MB again. I have tried canceling, reopening the App store and re-downloading several times already without success. Please help! I went through Mountain Lion download problems in the forum but I can't find a solution. I'm downloading onto an iMac on a broadband Wifi personal home network and can surf the internet without problems and as quickly as usual. For reference, my connectivity speed at this time is usually enough to download a 300MB file in 15 mins to half an hour.
http://www.apple.com/support/mac/app-store/contact.html?form=account or try a wired connection.
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