Mountain Lion downloaded from App store will not install. Downloaded TWICE it times out after 20 secs into install. Can't get any help!!! My Machine MacBook Pro OS 10.6.8 Processor 2.66Ghz i
Mountain Lion downloaded from App store on 11th and 12th June will not install. Downloaded TWICE it times out after 20 secs into install. Can't get any help!!! Going around in circles!!
My Machine MacBook Pro OS 10.6.8
Processor 2.66Ghz i7,
4GB memory
128GB solid state drive
Purchased 2010
Thanks very much for the advice. I trawled through the other answers on the site and it appears others had the same issue. I doubled the available space and the install went like clockwork... which is what one would norma;ly expect from Apple :-)
Maybe Apple should have a ' definitely read me first' notice before a download takes place with CLEAR instructions to have more than the 6GB they indicate ofr the Mountain Lion download
Similar Messages
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Mountain Lion purchased from Mac store will not download. 'Downloading' simply stays greyed out for hours. Nothing I do changes it. I am running OS 10.6.8 on a 2010 Mac Mini. What do I do now?
If you are looking at the front page of the App Store and you are seeing the "downloading" message on the right under Quick Links.
Try this... Go into the "Purchases" section in the top bar of the App Store find ML in the list you are presented with. Does it say Resume? If so click the button and it will change to Pause. You may have paused it previously and forgot.
If not then do as Csound1 suggested and simply wait for it to finish
Jerry -
Downloading Mountain Lion upgrade from App Store failed
I'm upgrading my wife's iMac from Snow Leopard 10.6.8 to Mountain Lion. Just tried to download the Mountain Lion upgrade from the App Store. I paid for it, clicked on the download, the little icon did it's fancy leap down to the application bar at the bottom of the page, and the item in the app store said it was downloading as well as the white bar beneath the icon in the app bar at the bottom of the screen. Nothing happened. I left the computer and came back about ten minutes later. The app store had crashed. Rebooted it. Tried the download process again. Same result.
I paid about $20 for the system software upgrade so I would like, if possible, to use the app store item if I can. Is there a solution without a trip to the Apple Store to buy the system upgrade?
John KendrickQuit the App Store if it's open.
Open the Finder. From the Finder menu bar top of your screen click Go > Go to Folder
Type this exactly as you see it here:
/Library/Preferences/SystemConfiguration
Click Go
Move the NetworkInterfaces.plist file from the SystemConfiguration folder to the Trash.
Relaunch the App Store and try downloading Mountain Lion. -
I have a Mac Pro 10.6.8. I purchased Lion from app store. Download went well. Am trying to install but getting an alert that says software cannot be verified. It may b e corrupted or have been tampered with. Cannot get past the alert. Help?
I have a Mac Pro 10.6.8. I purchased Lion from app store. Download went well. Am trying to install but getting an alert that says software cannot be verified. It may b e corrupted or have been tampered with. Cannot get past the alert. Help?
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I have downloaded OS X Mavericks three diff times. Deleting each copy prior to download. It will not install over the latest Mountain Lion. Continually says I must have downloaded a corrupt or bad copy. It cannot verify the file.
What info is needed to help solve this and I will submit it.
Many thanks,
PaulWhat kind of network are you on? Home network or corporate? Sometimes corporate network can have proxy servers or other things that could corrupt the downloads.
Others here have noted they have issues if their system is set to something other than English. What language is your system set to? Off chance on this one but I seem to recall seeing something so I figured it woudln't hurt to mention. -
The app I want to download from the cloud will not finish downloading and keeps restarting.
I tried to update the I Am T-Pain 2.0 app, but the update failed. I tried starting the download process over and over again, but it would not download. I had experienced a similar issue before so I deleted the app and the temporary files from the download and tried downloading the app from iCloud. It didn't work. The download will start all over when it is about to finish. Really annoying.
Make sure that you do not have a stalled download in iTunes - a song or podcast .... if you have a download in there that did not finish, complete that one first. Only one thing can download at a time on the iPad so that could be what is causing the problem.
If that doesn't work - sign out of your account, restart the iPad and then sign in again.
Settings>Store>Apple ID. Tap your ID and sign out. Restart the iPad by holding down on the sleep button until the red slider appears and then slide to shut off. To power up hold the sleep button until the Apple logo appears and let go of the button.
Go back to Settings>Store>Sign in and then try to resume the download.
And you did try rebooting like this? Reboot the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons -
Imovie (bought from app store) will not install?
I hope someone can help! I have purchased imovie from the app store for my Mac Book Pro (OS X 10.6.8). When I click on it to instal it via the app store the icon appears in the dock and the download appears to progress as it should. After the installation is "complete" then icon in the dock simply disappears, but the app store tells me that it is "installed". I then open up the applications folder (because there is no longer an imovie icon in the dock, only when it is "installing"), and it is simply not there? Also tried using finder / manual search of whole computer! and can't find any sign of it?
After restarting computer I can go into the app store click on the icon and "install" it again? But still get the same problem.
Also installed a couple of simple apps from the app store to check that there's no bug in installing apps. Both successfully installed into the dock, no problems.
Can any one help? App is bought and payed for!Bit of extra information: just looked in system preferences / software updates / installed software. Here it tells me it has been installed. By I still can't find it on my computer??
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App store will not accept my Apple ID for updates after installing Mavericks?
I have recently installed Mavericks on my Macbook Pro. After installing it the two new updates for iPhoto and iMovie popped up. I click on the 'update' icon and I am prompted for my Apple ID as usual. After entering the correct ID the prompt disappears as if correct, but then re-appears asking for the password again. The prompt does not actually say that the wrong Apple ID or password has been entered. The updates do not install and the prompt remains. I know I have the right ID because I can install other apps using the same ID. I definitley have the right Apple ID. Now I cannot open iPhoto because it says that the application is not compatible with the OS! Has anyone got any tips on how to install these new updates and get around this error? Any help would be appreciated.
Following the info from support I enrolled into something called Mac Up to Date program, then you give them your serial number, invoice, etc... and then they seem to review the information and decide whether you qualify or not. I am still waiting for the answer, but I seem to be eligible (bought my new iMac on the 2nd of October and a few days after it was announced that all new Macs would receive iWork for free, so I guess my computer qualifies as 'new' - it is a late 2013 model after all).
But right now all iWork apps still appear to me as paid apps on the Mac App Store. It would be much easier if they appeared as free apps right away, but it seems the Mac App Store is a bit temperamental. And then there is the problem with the iMovie and iPhoto updates, which some of us are unable to get and that it is not even generally acknowledged by the support staff.
All these issues with the App Store are surprising for a company that takes pride in making things 'easy' -
The app store will not load after downloading Mountain Lion.
The app store will not load after downloading Mountain Lion. Anyone else having this problem. It works on the the admins acount on the computer but none others. All of the parnetal controls are off and it doesnt work. All i get from the app store is this.
Yes. I have done everything. restarted, made sure there are no funny blocks or no permissions
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New MacBook Pro will not download Mountain Lion. The App store simply has a dead download button. Any help?
If it's new, read. http://www.apple.com/osx/uptodate
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After install of Mountain Lion I have no facetime. It is nowhere in hd and ap store will not allow download.
Will I need to re-instal ML in order to get it back?Where are you, geographically?
I might suggest:
Give this a try:
Repair the Hard Drive and Permissions - Lion/Mountain Lion
Boot to the Recovery HD:
Restart the computer and after the chime press and hold down the COMMAND and R keys until the menu screen appears. Alternatively, restart the computer and after the chime press and hold down the OPTION key until the boot manager screen appears. Select the Recovery HD and click on the downward pointing arrow button.
Repair
When the recovery menu appears select Disk Utility. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list. In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive. If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported then click on the Repair Permissions button. When the process is completed, then quit DU and return to the main menu. Select Restart from the Apple menu.
After this is completed download and install 10.8.4 Mountain Lion Update v10.8.4 (Combo).
If this doesn't work, then reinstall Mountain Lion:
Reinstalling Lion/Mountain Lion Without Erasing the Drive
Boot to the Recovery HD: Restart the computer and after the chime press and hold down the COMMAND and R keys until the menu screen appears. Alternatively, restart the computer and after the chime press and hold down the OPTION key until the boot manager screen appears. Select the Recovery HD and click on the downward pointing arrow button.
Repair the Hard Drive and Permissions: Upon startup select Disk Utility from the main menu. Repair the Hard Drive and Permissions as follows.
When the recovery menu appears select Disk Utility. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list. In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive. If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported click on the Repair Permissions button. Wait until the operation completes, then quit DU and return to the main menu.
Reinstall Lion/Mountain Lion: Select Reinstall Lion/Mountain Lion and click on the Continue button.
Note: You will need an active Internet connection. I suggest using Ethernet if possible because it is three times faster than wireless. -
In case of lost internet connection during mountain lion download from app store, do i have to start over?
How do I speed this up. I have a fast internet connection but this is obviously not right.
The speed of the downlaod is dependant on the speed of your Internet connection. "I have a fast Internet connection...," doesn't actually mean anything unless you provide some numbers.
I have a cable Internet connection with 32 Mbps download speeds, but if you have DSL, you would probably be limited to 1.5 Mbps. Some would call both of these connections "fast," but obviously one is faster than the other.
What is the speed of your Internet connection?? Don't say, "fast."
Test it here: http://www.dslreports.com/speedtest?flash=1 -
How do I remove my credit card from my account and still download free apps? because that card is no more good anymore the App Store will not let me download any apps . I no longer have a credit or debit card.so PLS help
On your iPad tap on your id in Settings > iTunes & App Store and tap on 'View Apple ID' on the popup and log into your account - that should give you a payments link on your account's page. Or on your computer's iTunes you should be able to edit your payment info by going into the Store > View Account menu option and logging into your account, and on your account's details page there should also be a payment link.
Changing payment info : Change or remove your payment information from your iTunes Store account (Apple ID)
If you don't get the 'none' option on the payment details screen : Why can’t I select None when I edit my Apple ID payment information? -
Facetime 1.0.4 is not signing in. I did a new install as I did not have Facetime on my Mac OS X 10.6.8. Downloaded from app store. Message is: Could not sign in. Please check your network connection and try again.
Network checked all working fine. Thanks.Hello ChuckLoyal,
It sounds like you are unable to connect to FaceTime on your Mac. I would use these troubleshooting steps from the article named:
FaceTime for Mac: Troubleshooting FaceTime
http://support.apple.com/kb/ts4185
Activating FaceTime for Mac
Use your Apple ID to register and use FaceTime. FaceTime registration validates your Apple ID and email address for use with FaceTime.
If you are unable to activate FaceTime, try the following:
Sign in to FaceTime for Mac using a valid Apple ID. After you validate the email address for use with FaceTime, other FaceTime users can connect to you using that email address. If you encounter issues registering or using an Apple ID account:
Ensure that you have an active Internet connection.
Verify that you are using a valid Apple ID at appleid.apple.com. You can also create an Apple ID or reset your password from this website.
Check that your email address is verified in FaceTime > Preferences.If FaceTime > Preferences shows your email status as "verifying," follow the instructions in the verification email that was sent to complete the process.
Toggle FaceTime off and on in FaceTime > Preferences.
If still unable to Sign In follow the instructions in FaceTime, Game Center, Messages on OS X: Troubleshooting Sign in
Thank you for using Apple Support Communities.
All the best,
Sterling -
I would like to upgrade my macbook from 10.6.8 (Snow Leopard) to Mountain Lion. However, app store said that my macbook is not compatible with Mountain Lion? Why can't I upgrade my macbook to mountain lion? And How can I upgrade my macbk to a newer version such that I can download the newest version of imovie?
Here r the system info of my macbook:
Mac oS X (version 10.6.8)
Processor :2.2 GHz Intel Core 2 Duo
Memory: 2 GB 667 MHz DDR2 SDRAM
Model Identifier: Macbook 3,1
IRequirements for Mountain Lion:
http://www.apple.com/osx/specs/
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