Mountain Lion FREE update for MacBook Pro Retina 2012
Hello, looking for an honest support.. I bought my Macbook Pro Retina 2012 on this 15 July 2012 from Apple's authorised premium reseller of Bangladesh (Executive Machines Ltd.).. I just knew & saw yesterday that Mountain Lion was published & it is FREE for the buyers who bought the new qualifying machine (as my one is!).. so I just followed the apple.com eligible link and provided my details (address of my current residence which happens to be "Bangladesh", country, city & my valid macbook pro "serial number"..).. after that received a claim reference number mentioning that the FREE redeem code will be emailed to me after checking my claim has been validated.. but after carefully going through that eligibility link I noticed that claims are not eligible for outside US/ Canada.. and now I've provided my serial number & it has been used! and moreover, I did not recieve any email notification from Apple even after 24+ hours!.. what should I do now? .. do I need to buy this Mountain Lion once again even after I am eligible for the FREE update as Apple mentioned before or I just lost my free redeem opportunity as I bought it from outside US (event though from Apple's authorised reseller!!)?? please need honest suggestion..
kurstelle wrote:
can i make a dmg file right after download? its really really long when using recovery and my ml from the regular macbook pro is not compatible with the retina and im not sure why it works well with other macs except for this one. thanks so much. having a headache now on how to make it work.
As you can only get OS X from Internet Recovery, you can't get the OS X Mountain Lion stored on the HDD and make a bootable volume with it. Also, you can't install the OS X version you have on your other Mac because the hardware of this MacBook Pro with Retina display isn't compatible with that OS X version.
In your case, reinstall OS X and see what happens. If you can't reinstall OS X, take the computer to an Apple Store because you can't do anything with that MacBook Pro now
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kurstelle wrote:
can i make a dmg file right after download? its really really long when using recovery and my ml from the regular macbook pro is not compatible with the retina and im not sure why it works well with other macs except for this one. thanks so much. having a headache now on how to make it work.
As you can only get OS X from Internet Recovery, you can't get the OS X Mountain Lion stored on the HDD and make a bootable volume with it. Also, you can't install the OS X version you have on your other Mac because the hardware of this MacBook Pro with Retina display isn't compatible with that OS X version.
In your case, reinstall OS X and see what happens. If you can't reinstall OS X, take the computer to an Apple Store because you can't do anything with that MacBook Pro now -
Is OS X Mountain Lion free with the Macbook Pro with Retina Display?
Is OS X Mountain Lion free with the Macbook Pro with Retina Display?
You scroll down the page and hit the appropriate button/link:
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When software will be update for MacBook pro retina?
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But programmes like Microsoft office pages numbers and e.t.c. don't work like they must work.when you start to use them screen no like retina
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Restarted the MacBook ... Same problems!!! Even worse now!!! PLEASE APPLE ... solve the problems with Mountain Lion!!!
MacBook Pro
https://discussions.apple.com/community/notebooks/macbook_pro
https://discussions.apple.com/community/mac_os
http://www.apple.com/support/macbookpro
Oh, and try the Safari forum instead.
https://discussions.apple.com/community/mac_os/safari
You are talking to end users, not "Apple"
Go back to :Lion maybe until Moutain Lion has had more time to get optimized and ironed out. -
Downgrading OS X Yosemite to Mountain Lion on brand new Macbook Pro Retina
Hi all...
Some background...
I'm awaiting delivery of a new CTO 13" Macbook Pro Retina and have a question or two.
Obviously the new machine will ship with Yosemite, but I intend to downgrade to Mountain Lion. My main use for the new Notebook is audio, and a lot of DAW software and plugins are not stable on Yosemite yet. I have a Mac Pro 6 core 3.33 tower system that I only jumped from Lion to Mountain Lion on a few months back, as I find I get rock solid performance by staying one or two OS X releases behind with all the stuff I need to run. My Mountain Lion upgrade was done through the App Store.
My questions... on the Macbook Pro (this is my first laptop ever), can I simply log into my Store account and download and run the installer for Mountain Lion from my purchase history? The machine will be brand new.. with no personal info or documents etc, so is there really any point doing a backup beforehand? Will a Yosemite machine let me run an installer for an older OS X?
If someone has experience doing the same, I'd greatly appreciate advice on what the best way to complete the downgrade would be.
Cheers!Question should be - why can't I purchase a mac direct from Apple with an operating system less than current?
Particularly if a business can afford additional devices but not the updates required to get software in line.
This is also an issue with windows computers - Small company owner needed a few more PC's for his businesses that had just completed an PC based system install that ran on XP -- they came with Vista or windows 7 (don't remember which) his businesses were large enough that he did return them and get XP PC's. (Software was not compatible with other than XP) Few years later - went with what used to be called "smart terminal" no PC's on the desktop - all info on a server. -
Connecting 4k monitor to Macbook Pro retina 2012 mid
I tried to connect to Macbook Pro retina 2012 mid 15 inch 2.7GHZ model. Initially I connected using HDMI to 3840x2160 at 30 hz. I casually changed the resolution to 1080 p from scaled option. Now I no more get the option of scaling to 4k. I am unsure what is the issue over it. When I log into my windows. I am able to log in with my original 4k resolution in 30 HZ. Any guidance would be really great.
2) I read a few forums regarding 4k with 60hz external monitor connection for macbook pro retina 2012 mid. But I couldn't get a clear solution whether it is possible or not. Would be great if someone can show lights on this too.jcannizzo wrote:
1- does Apple ever do exchanges for newly released products? I bought my MacBook in jan they came out with new in mar.
If you purchased the product from Apple, not a third party, you have 14 days from the date of purchase to return it for a refund or exchange. You are well past that.
2- if and when Apple comes out with a 4k or 5k thunderbolt display, will it be backwards compatible with my MacBook sich that I can't get the resolutions and 60mhz?
I do not have an answer to that and the Terms of Use for these forums discourages from speculating what Apple may or may not do in the future. Having said that, from a practical business standpoint, backwards compatibility would be a sensible approach. It has been done so in many areas in the past.
Ciao. -
i just bought a macbook pro and the mountain lion free update applied correctly but the internet went down and now the download won't appear/ continue, and when i open the app store it requests me to pay for the update? what can i do?
Welcome to Apple Communities
http://www.apple.com/support/mac/app-store/contact -
Just installing a few updates from the Mac App Store for mountain lion on my 2010 MacBook Pro, during this it made a noise and then the screen and keyboard went off, like it is off. What happened, is it off...or should I just wait it out?
What kind of noise?
The only things I can think of that make noise are fans and disks. Fans usually will not cause the computer to shutdown as you describe. My guess is your disk drive died. I hope you made a backup prior to start the ungrade.
Allan -
after updating my Macbook Pro retina display to os x yosemite 10.10.2, the mause and track pad locks, and do not respond especially when using the Mac for a long period, please help, how can I solve this, I do not like feel like in windows, so I paid good money for this mack, I feel calm
Hi Buterem,
I'm sorry to hear you are having issues with your MacBook Pro since your recent Yosemite update. I also apologize, I'm a bit unclear on the exact nature of the issue you are describing. If you are having intermittent but persistent responsiveness issues with your mouse or trackpad, you may want to try using Activity Monitor to see if these incidents correspond to occupied system resources, especially system memory or CPU. You may find the following article helpful:
How to use Activity Monitor - Apple Support
If the entire system hangs or locks up (for example, if the system clock freezes and stops counting up), you may also be experiencing some variety of Kernel Panic. If that is the case, you may also find this article useful:
OS X: When your computer spontaneously restarts or displays "Your computer restarted because of a problem." - Apple Support
Regards,
- Brenden -
Aren't the pages,numbers,keynote free for macbook pro retina late 2012 users?
Aren't pages, numbers and keynote free for macbook pro retina late 2012 users?
Free if you have iWork '09 on the MBP.
SG -
HT201364 is the latest mavericks not for Macbook Pro retina display?
is the latest mavericks not for Macbook Pro retina display? i tried upgrading my latest macbook pro but unable too
i just got a new macbook pro retina display - A1502. When i check about my os it dispalys -
Software OS X 10.9 (13A3028).
So i went to the app store and tried downloading os x mavericks which is free.. then i get this message saying
We could not complete your purchase.
OS X Mavericks cannot be installed on this computer. -
While trying to instal Mountain Lion OS on my macbook pro, I got the error message that my HD was damaged and it reverted to my Lion OS. Why does this happen? I bought the OS online through the app store.
The Mountain Lion installer looks at your internal drive to make certain that it's error-free before continuing installation. You should have an application named "Install OS X Mountain Lion.app" in your Applications folder now so you shouldn't have to download it again. Do this...
Boot to your Lion recovery partition by holding down both the Command and the R keys while booting. Open Disk Utility from the Recovery partition and select your hard drive (usually named "Macintosh HD" unless you've renamed it) and click on Verify Disk. If you come up with any errors, click on Repair Disk. At the end of the cycle you will get a message that the disk was successfully repaired or a message that the hard drive could not be repaired.
If you're able to repair the disk, just reboot as normal and open the "Install OS X Mountain Lion.app" and the installation will proceed. If Disk Utility was unable to repair the disk, you need to get to your local Apple Store as soon as possible so that they can see if the disk is salvageable or beyond repair.
Good luck,
Clinton -
Installed Yosemite update on MacBook Pro retina late 2013 will not boot flashing folder with ?
I just Installed Yosemite update on MacBook Pro retina late 2013 will not boot flashing folder with ?
dunno, Lynn--maybe Etrecheck. trying running disk utility to verify the status of your hard drive. That may give you a basic idea. Perhaps tech tool pro. As for it running hot, I can't say for sure. try shutting it down and using a vacuum clearner +crevice tool around the back of it. It's been my experience that hard drives usually fail without a lot of warning, luckily you have a backup. Afterwards you can say "Yup, that went bad". I've done a little research and found out that your MacBook Pro doesn't come with a conventional hard drive as such, but an SSD (solid state device) . It's upgradeable (up to 1 TB ) but not cheaply
go here for more info (OWC) :http://eshop.macsales.com. For right now, I'd recommend resetting the SMC/PMU, maybe zapping the pram . to do that, reboot, hold down Apple+Option, P+R keys while rebooting. Hold down for 3 chimes, let go and let it boot. as for the SMC thing....
I'm assuming your battery isn't removeable-shut down computer, plug in MagSafe cable . On built in keyboard, on left side, press Shift-Control-Option and power button at the same time. release all the keys and the power button. press power button again to turn on computer
that is all
John b
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