Mountain Lion iMac spotlight not working

Hello,
My iMac's (Mountain Lion) spotlight and finder windows cannot find any of my files or applications. For example, when I open spotlight and start typing an application I want to open, all that shows up are websearches. Also in finder when I "click all my files" on the sidebar nothing shows up. Similarly, if I look for a file through the Finder's search bar the search results show nothing. It seems as though my mac can't tell me where any of my files are.
Others have suggested I go to the Privacy section in the Spotlight Preference pane and add my hard drive to the list, then remove it. However, when I click the plus sign at the bottom and try to add ANY file, not just the hard drive, an error window pops up reading: Privacy List Error The item couldn't be added or removed because of an unknown error.
I have also tried restoring my mac using time machine, but that left me in the exact same position. If any one could offer me any advice, I'd greatly appreciate it!
Thanks!

Hi Carolyn, thanks for helping out! Right I have an imac (mid 2007) 2.4GHz Intel Core 2 Duo.
My mac was running Lion and it crashed and I had to reboot....I erased the harddrive and started from scratch.
The imac was running Lion and I purchased Mountain lion from apple amd recieved a redemption code via email (no discs) logged into my apple account and put in the redeem code.
All good so far.
When promted to put in my apple id and password I get an error message saying something like ; this apple ID has not purchased mountain lion' even though I have??
so I can't install and stuck in recovery mode.
I can't install maverick without an active operative system.

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IF you have another computer you can transfer things like an whole Users account to your Mac or in some cases you can transfer the whole thing, Applications, And Users normally.
There can be issues with this as some Applications may not work in a newer OS
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