Mountain Lion redemption code not working

Hi, Please help if you can. I just recieved my redemption code Mountain lion which I have entered into the redeem tab on my Apple account. When trying to downloan I am getting this message : 'this account has not purchased mountain lion'??
There was not trouble when put the redeem code into the account?
any idea? Should i wat 24 hour maybe?
thanks

Hi Carolyn, thanks for helping out! Right I have an imac (mid 2007) 2.4GHz Intel Core 2 Duo.
My mac was running Lion and it crashed and I had to reboot....I erased the harddrive and started from scratch.
The imac was running Lion and I purchased Mountain lion from apple amd recieved a redemption code via email (no discs) logged into my apple account and put in the redeem code.
All good so far.
When promted to put in my apple id and password I get an error message saying something like ; this apple ID has not purchased mountain lion' even though I have??
so I can't install and stuck in recovery mode.
I can't install maverick without an active operative system.

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Mountain Lion redeem code not working

Hi. I recently bought a Macbook Pro and it was 10.7.4. I got a redeem code for Mountain Lion and used it to download. In the downloading process, I accidently shutdown my Macbook. When I tried re-downloading again, a message pops up and says that the code can only be used once. Help?

I do have the correct code(Apparently.), but Apple said this code has already been used. Please help. I typed it when I was signing up my account for the App Store in the Redeem section and then typed it again in the Redeem under Quick Links. Yet, I check my purchases and it is not there.
Please help.
Edit: Never mind. ^_^;

Mountain Lion Redemption Code not been sent yet!!

Hi guys!
I just claimed my redemption code from apple up-to-date page and it showed me a green check and i got my claim reference number!!
But it has been an hour and I haven't received any emails from apple giving me my code!
Can someone please help!!????

i sent an email to:
[email protected]
but no answer yet from my code, just the steps to redeem it with... a code that I don't have.

I haven't received my mountain lion redemption code

I have been waiting for 2 hours and haven't recieved my mountain lion redemption code.

Just called Apple Australia, was told it will take 72 hours (that's 3 days) to get code. Glad I bought a new Air, thought I would be able to use ML on the day of release, but clearly that's not going to happen!
So people with older machines ineligible for Up to Date program get to play with ML before people who just spent $$ to get latest versions? Doesn't seem to be particularly balanced approach to me!!!
Shambolic, and clearly not thought out by Apple. How hard would it have been to apply for redemption code AHEAD of the release, so that the code was ready to use on the day of release? Its NOT rocket science!
MAJOR thumbs down.

HT1338 when can I expect to get my mountain lion redemption code??

When can i expect to get my mountain lion redemption code, does it really take more than 24 hours??

At the moment yes... can be up to 72 hours... just have to be Patient...

OSX server - Comment on Wiki (Mountain Lion Server) does not work

OSX server - Comment on Wiki (Mountain Lion Server) does not work - it always give an error "Comment could not be saved, please try again" eitheir upgrade from Lion Server or fresh install.

sorry, I had been allowed anyone to comment, and use wiki owner user also.

OS X Lion redemption codes doesnt work (Maybe due to moutain lion?)

Hi
my company purchased 20 OS X Lion redemption codes. We have used 5 of them so far. Today I went to upgrade the rest of our macs using the redemption codes, however the codes no longer work (I dont even get a message to say why, just literally nothing happens when I click redeem)
Please can someone help, I need to upgrade these macs urgently, thanks

The Apple Support Communities are an international user to user technical support forum. As a man from Mexico, Spanish is my native tongue. I do not speak English very well, however, I do write in English with the aid of the Mac OS X spelling and grammar checks. I also live in a culture perhaps very very different from your own. When offering advice in the ASC, my comments are not meant to be anything more than helpful and certainly not to be taken as insults.
OS X Lion has been superceded by Mountain Lion in the MAS. Some folks report that Apple can still provide codes for downloads. I would contact the folks at Apple who sold you the multi-purchase codes. It will be days faster than exchanging email with a first level customer service agent sitting in a call center in Asia working from a script in a notebook.

Mountain Lion DVD Player not working

When I insert a DVD movie into my MacBook Pro, with Mountain Lion, it can not read the disk and ejects it. DVDs played correctly until installing OSX Mountain Lion...what changed and how to resolve

Yep, me too. Not sure if it is just coincidence and my drive was about to fail? I have a 13" Macbook Pro Mid 2010.
To be honest I installed Mountain Lion as soon as it came out and have only just tried the DVD player today....
In my System Profiler I get the attached - it says Powered Off: Yes.
I have tried Repair Disc Permisions/PRAM/SMC/Removed Drive and cleaned - no joy.
Any other people out there with this?
Adrian.

Redemption code not working on photoshop elements 11

hey guys, i just bought photoshop elements and i cant get my redemption code to work. can anyone help? it says code is invaild.

Are you following these steps to use your redemption code to retrieve your serial number?
http://helpx.adobe.com/x-productkb/policy-pricing/serial-number-retrieval-process-faq.html

Mountain Lion redemption code is not valid please help

I bought mountain lion and send me a invoice from apple
and they send a pdf files. it contains redepmtion code but that code is not valid?
I have no idea that situation
please help

Contact Apple: http://www.apple.com/support/mac/app-store/contact/ They provided the code and it should work.

Did not receive mountain lion redemption code

In other threads people are comlaining, that their code does not work, however I did not receive any, allthough I definitely should, because I bought my macbook pro 2 weeks ago.
Am I the only one?

Dear Apple.
You are the TOP Tech company of today. Everything is hightech, synced, cool and with no compromise. So let me TRY to understand this one little interestng phenomenon. When I buy a mac online, all the detailed are stored in YOUR system: S/N, date, name, address, my uncle's name, and my dogs breed. Here comes the day when I claim that I am eligible for the redemption code for ML. What do I do? I go to YOUR website, enter my Apple ID, Purchase date and S/N into YOUR system.
In a normal (note that I did not write ideal) world, the same system is able to compare the data I enter with the data in the system and issue the code in no more than a minute or two. For some reason You guys don't think that comparing few details is such a trivial task and it has to be done OFFLINE (perhaps manually, by looking up dusty folders...?) and then sending out an email up to 72 hours later.
ML is not going anywhere. It is available now and will be until the next iteration. But for crying out loud, how did you manage to make a complete blunder of such a simple thing as issuing a redemption code?
I am amazed
Cheers

Mountain Lion Redemption Code Downloaded OS X Server?

So anyone else have this problem this morning? Yesterday I signed up to the up to day program and was given an invalid redemption code. This morning I was sent another code and when I redeemed it, it downloaded OS X Server, NOT Mountain Lion... hmmm.... annoyed....
sent email to apple... lets see what happens.

Wow, I'll take one of those server codes!
I Received my "free" upgrade for my mac mini server only to realize (after completing the upgrade) that my Lion Server had been DOWNGRADED to a Mountain Lion workstation.
Apple support informed me that the server app was not included in the free upgrade. I feel that they should have at least informed me that I would have to purchase additional software after the "free" upgrade in order to mantain the funcutionality of my server. I had no need to upgrade, the existing software on my server provided everything I needed and worked flawlessly. Now I have the choice of reverting the server back to the old OS and hopefully getting everything working as it was, or pay the $20 ransome and get the server app for Mountain Lion.

Mountain Lion iMac spotlight not working

Hello,
My iMac's (Mountain Lion) spotlight and finder windows cannot find any of my files or applications. For example, when I open spotlight and start typing an application I want to open, all that shows up are websearches. Also in finder when I "click all my files" on the sidebar nothing shows up. Similarly, if I look for a file through the Finder's search bar the search results show nothing. It seems as though my mac can't tell me where any of my files are.
Others have suggested I go to the Privacy section in the Spotlight Preference pane and add my hard drive to the list, then remove it. However, when I click the plus sign at the bottom and try to add ANY file, not just the hard drive, an error window pops up reading: Privacy List Error The item couldn't be added or removed because of an unknown error.
I have also tried restoring my mac using time machine, but that left me in the exact same position. If any one could offer me any advice, I'd greatly appreciate it!
Thanks!

Hi Carolyn, thanks for helping out! Right I have an imac (mid 2007) 2.4GHz Intel Core 2 Duo.
My mac was running Lion and it crashed and I had to reboot....I erased the harddrive and started from scratch.
The imac was running Lion and I purchased Mountain lion from apple amd recieved a redemption code via email (no discs) logged into my apple account and put in the redeem code.
All good so far.
When promted to put in my apple id and password I get an error message saying something like ; this apple ID has not purchased mountain lion' even though I have??
so I can't install and stuck in recovery mode.
I can't install maverick without an active operative system.

Re: Mountain Lion redemption code

Dear Sir
My Claim code is
0UW-JJ3-K8G-0QR
I have not yet received redemption code for my mountain lion copy.
I have purchased it on 2 July 2012. If you need i can mail you my invoice copy as well.
Awaiting your prompt response on same.

Hi Carolyn, thanks for helping out! Right I have an imac (mid 2007) 2.4GHz Intel Core 2 Duo.
My mac was running Lion and it crashed and I had to reboot....I erased the harddrive and started from scratch.
The imac was running Lion and I purchased Mountain lion from apple amd recieved a redemption code via email (no discs) logged into my apple account and put in the redeem code.
All good so far.
When promted to put in my apple id and password I get an error message saying something like ; this apple ID has not purchased mountain lion' even though I have??
so I can't install and stuck in recovery mode.
I can't install maverick without an active operative system.

Mountain Lion feature preferences not working

Ever since Mountain Lion was released some of the new features preference panes wont open for me. Every time I try to open one, my Settings app just freezes and I have to force quit it. Things that wont open: Security & Privacy and adding Twitter and Facebook accounts. My Messages app doesnt even work, I can send and recieve but nothing shows up in the app. I've been looking online and trying many different things (removing preferneces, adding preferences from another account where they work) and I have a test account where everything works. Any other things I could try?
EDIT: I forgot to add that my AppStore freezes everytime I open it too. I can view the Updates Tab but if I click anything else it freezes.

Hi,
IF you have another computer you can transfer things like an whole Users account to your Mac or in some cases you can transfer the whole thing, Applications, And Users normally.
There can be issues with this as some Applications may not work in a newer OS
Some Preferences (what is kept in the .plists in the User's Library/Preferences) may not work properly with newer version of the apps they go with.
For example iChat in Lion has been replaced by Messages and iChat 6 should not be installed /Transfered/Migrated to Mountain Lion
Repair Permissions is done with the Disk Utility in the Applications/Utilities folder.
I am not sure the Disk Utility is accessible on a Restore Boot (CMD+ R)
This could be really simple such as the Contacts app > My Card (Head And Shoulders icon) not being set to your details and App like Messages that make use of the info can't read it.
On the other hand it could be a lot deeper than than and you may need to Restore the whole OS (CMD + R on Start up)
9:08 PM Monday; November 5, 2012
Please, if posting Logs, do not post any Log info after the line "Binary Images for iChat"
 iMac 2.5Ghz 5i 2011 (Mountain Lion 10.8.2)
 G4/1GhzDual MDD (Leopard 10.5.8)
 MacBookPro 2Gb (Snow Leopard 10.6.8)
 Mac OS X (10.6.8),
 Couple of iPhones and an iPad
"Limit the Logs to the Bits above Binary Images."  No, Seriously

Mountain Lion redemption code not working

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