Mountain lion redemption password

how long should i wait for the password for mountain lion free upgrade redemption?
I have been waiting several hours since I received the locked pdf with the app download code!

I'm also waiting now on day 2 for the App Store code.  It would have been nice if Apple had carved out a small piece of their data center to look-up the users who purchased their new Macs withing the time period and automatically activated the free download for them.  This is not rocket science, its the kind of service we have grown to expect from Apple.
C'mon Apple, you are better than this.  An intern progreammer could have done this in less than an hour.

Similar Messages

  • Mountain lion redemption time

    How long does the mountain lion redemption code take to get?

    Well, their web page says 24 hours...
    "Upon receipt of your completed order form and proof of purchase, a content code for OS X Mountain Lion, redeemable on the Mac App Store, will be emailed within 24 hours of order qualification."
    Why didn't they start it a week ago, knowing they would have lots of customers? After all, they do know how many Macs have been sold since Jun 11?

  • Mountain Lion root password

    I can't get the Mountain Lion root password set using the Users & Groups system preferences panel.  When I go to Terminal and type "su -", the new password is not accepted.  Could it be a bad root security certificate?

    If the account you are using, when starting Terminal, is an 'admin' account as specified by System Preferences -> Users & Groups (or it might be called Accounts) -> account_name (Admin), then the 'sudo' password is the password for the account you are currently using.
    If you are using a standard account, then sudo is not going to work.  However, if using a standard account, then you could:
    su admin_account
    password: admin_account_password
    # you can use:
    sudo command_to_be_exected_by_root
    password: admin_account_password

  • HT1338 when can I expect to get my mountain lion redemption code??

    When can i expect to get my mountain lion redemption code, does it really take more than 24 hours??

    At the moment yes... can be up to 72 hours... just have to be Patient...

  • I haven't received my mountain lion redemption code

    I have been waiting for 2 hours and haven't recieved my mountain lion redemption code.

    Just called Apple Australia, was told it will take 72 hours (that's 3 days) to get code. Glad I bought a new Air, thought I would be able to use ML on the day of release, but clearly that's not going to happen!
    So people with older machines ineligible for Up to Date program get to play with ML before people who just spent $$ to get latest versions? Doesn't seem to be particularly balanced approach to me!!!
    Shambolic, and clearly not thought out by Apple.  How hard would it have been to apply for redemption code AHEAD of the release, so that the code was ready to use on the day of release? Its NOT rocket science!
    MAJOR thumbs down.

  • Trying to download mountain lion but password I used to download it will not let me install it. Why?

    Trying to download mountain lion but password I used to download it will not let me install it. Why?

    Welcome to the Apple Support Communities
    If you don't remember your password, see > http://iforgot.apple.com

  • Mountain Lion redemption code not working

    Hi, Please help if you can. I just recieved my redemption code Mountain lion which I have entered into the redeem tab on my Apple account. When trying to downloan I am getting this message : 'this account has not purchased mountain lion'??
    There was not trouble when put the redeem code into the account?
    any idea? Should i wat 24 hour maybe?
    thanks

    Hi Carolyn, thanks for helping out! Right I have an imac (mid 2007) 2.4GHz Intel Core 2 Duo.
    My mac was running Lion and it crashed and I had to reboot....I erased the harddrive and started from scratch.
    The imac was running Lion and I purchased Mountain lion from apple amd recieved a redemption code via email (no discs) logged into my apple account and put in the redeem code.
    All good so far.
    When promted to put in my apple id and password I get an error message saying something like ; this apple ID has not purchased mountain lion' even though I have??
    so I can't install and stuck in recovery mode.
    I can't install maverick without an active operative system.

  • Re: Mountain Lion redemption code

    Dear Sir
    My Claim code is
    0UW-JJ3-K8G-0QR
    I have not yet received redemption code for my mountain lion copy.
    I have purchased it on 2 July 2012. If you need i can mail you my invoice copy as well.
    Awaiting your prompt response on same.

    Hi Carolyn, thanks for helping out! Right I have an imac (mid 2007) 2.4GHz Intel Core 2 Duo.
    My mac was running Lion and it crashed and I had to reboot....I erased the harddrive and started from scratch.
    The imac was running Lion and I purchased Mountain lion from apple amd recieved a redemption code via email (no discs) logged into my apple account and put in the redeem code.
    All good so far.
    When promted to put in my apple id and password I get an error message saying something like ; this apple ID has not purchased mountain lion' even though I have??
    so I can't install and stuck in recovery mode.
    I can't install maverick without an active operative system.

  • After updating to mountain lion, icloud password has not been accepted by system preferences

    After updating to mountain lion my icloud password in the system preferences has not been accepted anymore. I already changed the password. Also the new one is not accepted by the system preferences. On iPhone and online everything is fine. Any idea?

    I just got off the phone with Apple Support. They say they are having problems with iCloud and this issue should be resolved in 3-4 hours. We'll see......

  • Mountain lion pdf password?

    i recieved an e-mail from with pdf but it is locked
    apple said i will recieve another e-mail with the password to unlock the file
    i recieved the pdf yesterday.
    this the Fourth day since i requested Mountain lion .
    how many hours shall i wait?

    The Apple Support Communities are an international user to user technical support forum. As a man from Mexico my first language is Spanish. I do not speak English, however I do write in English with the aid of the Mac OS X spelling and grammar checks. I also live in a culture perhaps very very different from your own. When offering advice in the ASC, my comments are not meant to be anything more than helpful and certainly not to be taken as insults.
    Apple is not here. Apple does not answer questions here. You will need to contact Apple directly for a solution.

  • Mountain Lion redemption code expiry date

    Hi,
    I recently obtain my redemption code for  downloading OSX Mountain Lion from the AppStore.
    Does this code have a expiration date ??

    Just got this reply:
    My name is xxxx with iTunes Store Support and I'll be assisting you with your request. I understand that your "OS X Up-to-Date" redemption code has been recognized as "already redeemed". I know how unnerving it feels when our content codes aren't able to be used.
    Due to a known issue, the content codes associated with the "OS X Up-to-Date" program haven't been valid for use in the Mac App Store.
    No worries, yyy. I've submitted a request on your behalf for a replacement content code, and you should be receiving that shortly via email. Please bear in mind that it isn't necessary to submit an additional claim for the "OS X Up-to-Date" program.
    They "haven't been valid for use in Mac App Store", but they're "sending another"...... 

  • Mountain Lion Redemption Code Downloaded OS X Server?

    So anyone else have this problem this morning? Yesterday I signed up to the up to day program and was given an invalid redemption code. This morning I was sent another code and when I redeemed it, it downloaded OS X Server, NOT Mountain Lion... hmmm.... annoyed....
    sent email to apple... lets see what happens.

    Wow, I'll take one of those server codes!
    I Received my "free" upgrade for my mac mini server only to realize (after completing the upgrade) that my Lion Server had been DOWNGRADED to a Mountain Lion workstation.
    Apple support informed me that the server app was not included in the free upgrade. I feel that they should have at least informed me that I would have to purchase additional software after the "free" upgrade in order to mantain the funcutionality of my server. I had no need to upgrade, the existing software on my server provided everything I needed and worked flawlessly. Now I have the choice of reverting the server back to the old OS and hopefully getting everything working as it was, or pay the $20 ransome and get the server app for Mountain Lion.

  • Mountain lion redemption

    im trying to redeem mountain lion but it keeps asking me to log in. i see people saying things about make a new user account not apple id. how would i go about doing that?

    Just got this reply:
    My name is xxxx with iTunes Store Support and I'll be assisting you with your request. I understand that your "OS X Up-to-Date" redemption code has been recognized as "already redeemed". I know how unnerving it feels when our content codes aren't able to be used.
    Due to a known issue, the content codes associated with the "OS X Up-to-Date" program haven't been valid for use in the Mac App Store.
    No worries, yyy. I've submitted a request on your behalf for a replacement content code, and you should be receiving that shortly via email. Please bear in mind that it isn't necessary to submit an additional claim for the "OS X Up-to-Date" program.
    They "haven't been valid for use in Mac App Store", but they're "sending another"...... 

  • Mountain Lion redemption code is not valid please help

    I bought mountain lion and send me a invoice from apple
    and they send a pdf files. it contains redepmtion code but that code is not valid?
    I have no idea that situation
    please help

    Contact Apple: http://www.apple.com/support/mac/app-store/contact/ They provided the code and it should work.

  • TS1292 mountain lion redemption code

    I just bought my MacBook Pro laptop today. I made a claim for Mountail Lion upgrade for free. I received a redemption code via email. However, when I go to redeem it, it says it is an invalid code. I copied and pasted for accuracy and manually entered, neither worked. What are my options?!

    That is the code you need to enter in order to view the PDF that contains the code. The PDF file is attached to the email.

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