Mountain Lion Server Profile Manager error

I recently setup a Mountain Lion server (10.8.2) to manage multiple ipads and Macs with Profile Manager in a PC oriented Active Directory environment.
I setup an SSL certificate and bound to the organization's active directory (with Directory Utility) and that all works fine.
We are now simply trying to assign the rights to individual users to use Profile Manager and running into trouble.
Using the Server app, we click on a user (or group) and then go to assign rights (with the gear menu).
The list of items to assign is supposed to come up.
Instead the list never comes up.
Can anyone shed any light on what we have to do?

What are you trying to do
Assign what users can use the profile managers web interface
or restrict what users can and can't have devices registered to their name in profile manager

Similar Messages

  • Mountain Lion Server Profile Manager not accessible externally

    What do I need to be checking if I can't access our Mountain Lion server's Profile Manager externally.  From a test iPad on a carrier's 3G network, I get a "server not found" error when using http://fqdn/.  I can bring up the server page if I use https://publicipaddress. but not https://publicipaddress/profilemanager.  Apple tried accessing the server with the same findings.  We're a state agency behind tight firewall and security and we're told that all Profile manager needed ports are open...  Thanks.

    Nelson -
    Pretty much everything boiled down to DNS, firewalls and ports.  Unfortunately, I was never able to acertain which of the three items were causing this problem because we have a separate group who manages the network and firewall (plus a separate security team).  If I recall, once they focused on what it was I was trying to accomplish, most of the problems "magically" went away. 
    Is your reverse DNS working the way it's supposed to?  Ex:
    yourserver:~ login$ hostname
    yourserver.yourdomainname
    yourserver:~ login$ host yourserver.yourdomainname
    yourserver.yourdomainname has address 10.x.x.x
    yourserver:~ login$ host 10.x.x.x
    3.34.2.10.in-addr.arpa domain name pointer yourserver.yourdomainname
    yourserver:~ login$
    Also be sure to follow "burton11234's" posts.  https://discussions.apple.com/people/burton11234?view=overview

  • Mountain Lion Server- Profile Manager- No such file or directory

    When trying to start Profile Manager I recieve this message:
    I have tried the following fix provided by Apple:
    /Applications/Server.app/Contents/ServerRoot/usr/share/devicemgr/backend/wipeDB. sh
    However, my problem seems to exist a step before this is even useful. I have been all over the Apple Support Community and web looking for an answer, but everyone seems to assume all problems exist at a point where you don't receive the following from the Console:
    ProfileManager[29045]: devicemgrd: Terminating on unhandled exception No such file or directory - /var/devicemgr/ServiceData/Data/migration at /Applications/Server.app/Contents/ServerRoot/usr/share/devicemgr/webserver/devi cemgrd:238:in `initialize'
    /Applications/Server.app/Contents/ServerRoot/usr/share/devicemgr/webserver/devic emgrd:238:in `new'
    /Applications/Server.app/Contents/ServerRoot/usr/share/devicemgr/webserver/devic emgrd:238:in `SetupRails'
    /Applications/Server.app/Contents/ServerRoot/usr/share/devicemgr/webserver/devic emgrd:158:in `Run'
    /Applications/Server.app/Contents/ServerRoot/usr/share/devicemgr/webserver/devic emgrd:851
    com.apple.launchd[1]: (com.apple.devicemanager[29045]) Exited with code: 1
    com.apple.launchd[1]: (com.apple.devicemanager) Throttling respawn: Will start in 9 seconds
    serveradmin[28989]: servermgr_devicemgr: response statusCode: 503
    serveradmin[28989]: servermgr_devicemgr: waiting for devicemgr to respond
    serveradmin[28989]: servermgr_devicemgr: response statusCode: 503
    serveradmin[28989]: servermgr_devicemgr: waiting for devicemgr to respond
    serveradmin[28989]: servermgr_devicemgr: response statusCode: 503
    serveradmin[28989]: servermgr_devicemgr: waiting for devicemgr to respond
    serveradmin[28989]: servermgr_devicemgr: response statusCode: 503
    serveradmin[28989]: servermgr_devicemgr: waiting for devicemgr to respond
    ProfileManager[29053]: Failed to delete '/var/devicemgr/ServiceData/Data/tmp'. No such file or directory - /var/devicemgr/ServiceData/Data/tmp
    serveradmin[28989]: servermgr_devicemgr: response statusCode: 503
    serveradmin[28989]: servermgr_devicemgr: waiting for devicemgr to respond
    ProfileManager[29053]: devicemgrd: Terminating on unhandled exception No such file or directory - /var/devicemgr/ServiceData/Data/migration at /Applications/Server.app/Contents/ServerRoot/usr/share/devicemgr/webserver/devi cemgrd:238:in `initialize'
    /Applications/Server.app/Contents/ServerRoot/usr/share/devicemgr/webserver/devic emgrd:238:in `new'
    /Applications/Server.app/Contents/ServerRoot/usr/share/devicemgr/webserver/devic emgrd:238:in `SetupRails'
    /Applications/Server.app/Contents/ServerRoot/usr/share/devicemgr/webserver/devic emgrd:158:in `Run'
    /Applications/Server.app/Contents/ServerRoot/usr/share/devicemgr/webserver/devic emgrd:851
    com.apple.launchd[1]: (com.apple.devicemanager[29053]) Exited with code: 1
    com.apple.launchd[1]: (com.apple.devicemanager) Throttling respawn: Will start in 9 seconds
    serveradmin[28989]: servermgr_devicemgr: response statusCode: 503
    serveradmin[28989]: servermgr_devicemgr: waiting for devicemgr to respond
    serveradmin[28989]: servermgr_devicemgr: response statusCode: 503
    serveradmin[28989]: servermgr_devicemgr: waiting for devicemgr to respond
    serveradmin[28989]: servermgr_devicemgr: response statusCode: 503
    serveradmin[28989]: servermgr_devicemgr: waiting for devicemgr to respond
    serveradmin[28989]: servermgr_devicemgr: response statusCode: 503
    serveradmin[28989]: servermgr_devicemgr: waiting for devicemgr to respond
    ProfileManager[29061]: Failed to delete '/var/devicemgr/ServiceData/Data/tmp'. No such file or directory - /var/devicemgr/ServiceData/Data/tmp
    serveradmin[28989]: servermgr_devicemgr: response statusCode: 503
    serveradmin[28989]: servermgr_devicemgr: waiting for devicemgr to respond
    ProfileManager[29061]: devicemgrd: Terminating on unhandled exception No such file or directory - /var/devicemgr/ServiceData/Data/migration at /Applications/Server.app/Contents/ServerRoot/usr/share/devicemgr/webserver/devi cemgrd:238:in `initialize'
    /Applications/Server.app/Contents/ServerRoot/usr/share/devicemgr/webserver/devic emgrd:238:in `new'
    /Applications/Server.app/Contents/ServerRoot/usr/share/devicemgr/webserver/devic emgrd:238:in `SetupRails'
    /Applications/Server.app/Contents/ServerRoot/usr/share/devicemgr/webserver/devic emgrd:158:in `Run'
    /Applications/Server.app/Contents/ServerRoot/usr/share/devicemgr/webserver/devic emgrd:851
    com.apple.launchd[1]: (com.apple.devicemanager[29061]) Exited with code: 1
    com.apple.launchd[1]: (com.apple.devicemanager) Throttling respawn: Will start in 9 seconds
    serveradmin[28989]: posting dist not
    ProfileManager[29069]: Failed to delete '/var/devicemgr/ServiceData/Data/tmp'. No such file or directory - /var/devicemgr/ServiceData/Data/tmp
    I'm looking for a solution that doesn't involve reinstalling Mountain Lion if that is at all possible. It seems to me like it should, as that's not so much a solution as just starting over. If you need more from Console, just let me know. Also, I have tried all the threads that relate to restarting, rebooting, or reconfiguring Device Manager and none of them work; at the end I still get the message "No such file or directory."
    Thanks for the help!

    Finally figured the problem out on my own. Thank you to the apple support community for all your help. Full story, I installed OSX Server and then changed the Service Data location to an external hard drive. After that the Profile Manager immediately stopped working. Several reinstallations later and still not working. The problem was not even a little related to /Applications/Server.app/Contents/ServerRoot/usr/share/devicemgr/backend/wipeDB .sh, which is the answer everyone else on the internet was giving. The problem was that Profile Manager was no longer installed/installing for whatever reason. So, I went in and reinstalled just Profile Manager from the Server.app and now everything is working great. If things stop working I'll update this post. This is how:
    To begin, delete /private/var/devicemgr. This file is created during the install and if it already exists, the install won't work.
    Open terminal and copy sudo /Applications/Server.app/Contents/ServerRoot/System/Library/ServerSetup/CommonE xtras/80-devicemgrcommon.sh
    That is all I had to do and Profile Manager works great for me now. Hope this helps someone.

  • Lion Server Profile Management error reading settings

    After starting up Lion Server the profile management pane showed an error. It is also not possible to login via de browser to the profile manager. How can I fix this? Using the default httpd.conf file did not help.
    This is one of the many problems I have with Lion server that does not work as expected. So if someone has a solution to remove all profile settings from my client MBP than I can try to revert back to Lion on my server also.
    I hope this question is also read by someone of apple as this is not the quality I expected from apple. It lacks decent documentation and the setup of Portable Home Users is not possible. I thought apple product were self explaining and intuitive. This reminds me of the old Windows days: sitting days to figure it out and use a lot of terminal commands.

    Did you ever find a resolution? If not then this might help Server: An error with code -1 occurred while setting up Device Management

  • Mountain Lion Server Profile Manager wont erase

    I cant seem to get rig of these blank profiles in Moutain Lion Server.  CAn anyone help?  I have not been able to find a solution in the forum.
    Thanks,
    Tom

    Nelson -
    Pretty much everything boiled down to DNS, firewalls and ports.  Unfortunately, I was never able to acertain which of the three items were causing this problem because we have a separate group who manages the network and firewall (plus a separate security team).  If I recall, once they focused on what it was I was trying to accomplish, most of the problems "magically" went away. 
    Is your reverse DNS working the way it's supposed to?  Ex:
    yourserver:~ login$ hostname
    yourserver.yourdomainname
    yourserver:~ login$ host yourserver.yourdomainname
    yourserver.yourdomainname has address 10.x.x.x
    yourserver:~ login$ host 10.x.x.x
    3.34.2.10.in-addr.arpa domain name pointer yourserver.yourdomainname
    yourserver:~ login$
    Also be sure to follow "burton11234's" posts.  https://discussions.apple.com/people/burton11234?view=overview

  • HT200088 Error Reading Settings in Lion Server Profile Manager

    Whenever I try to use Profile Manager in Lion Server, it says "Error Reading Settings". Can anybody help?

    I did a clean install of Lion/Lion Server, but I ran ino the same problem too with "Error Reading Settings" for both the profile manager and the wiki.
    INVESTIGATION: I checked to see if the postgres database (which I presumed was were the settings were being read from).
    # sudo serveradmin fullstatus postgres
    postgres:dataDirHasBeenInitialized = yes
    postgres:PG_VERSION = "9.0.4"
    postgres:dataDir = "/var/pgsql"
    postgres:postgresIsResponding = no     # !!! why isn't it responding???
    postgres:dataDirIsDirectory = yes
    postgres:PGserverVersion = 0
    postgres:dataDirExists = yes
    postgres:setStateVersion = 1
    postgres:state = "RUNNING"
    PROBLEM: The postgres service hadn't been started properly; I found this by doing the following:
    # sudo serveradmin stop postgres
    postgres:state = "STOPPED"
    # sudo serveradmin start postgres
    postgres:error = "CANNOT_START_SERVICE_TIMEOUT_ERR"
    FIX: The postgres service couldn't create the log file because it didn't have permission. I did this to fix it, then simply restarted it and all was well:
    # sudo chmod 777 /Library/Logs/
    # sudo serveradmin start postgres
    postgres:state = "RUNNING"
    I hope this helps someone.

  • Lion Server Profile Manager Configuration

    Hi Guys,
    Currently have been testing Lion Server and Profile Manager Configuration.
    So Far Have setup
    Lion with Server App and Server Admin Tools
    Configured Open Directory Master and enabled SSL on LDAP
    Once Configured OD has created a CA Certificate can use for Profile Manager
    Have Enabled in Server.app Web and Profile manager
    In SSL Certificate Configuration have set CA Certificate for Web and Enabled Apple push notifications with my apple ID
    In Profile Manager Enabled Device Management and Enabled Sign configuration profiles and selected CA Open Directory Certificate Created when setting up OD Master.
    On Server Originally could install Trust Profile OK and Enroll Server OK with no issues, but on any other 10.7 Devices could install Trust Profile OK but would always say unsigned and Enroll would never work or just hang.
    Now Since Played around with settings on 10.7 Server can no longer enroll but trust OK.
    Questions have is
    For SSL and Profile Manager to work properly as well as Certificates do you require to purchase a proper SSL Certificate or can we use the OD Master Certificate that gets created. All we are testing is on the Local LAN so don't want to get a SSL certificate from the internet.
    Also why cannot 10.7 clients trust profile and enroll Devices Properly? How do I get this working properly?
    Any ideas?
    Regards,
    Shane

    taubmas wrote:
    Not sure if its that as finally got Lion Server working on a VM setup so network shouldn't be an issue...
    Had 1 OSX Lion Server VM and 1 OSX Lion Client VM and OSX Lion Server VM gets profile and enrolls device fine but again OSX client doesn't get enroll just sits again at installing..... even if set keychain to trust and make trust profile verified..
    any other ideas? I think need to somehow get the server to trust trust profile by default instead of going to keychain all the time.
    Shane
    Did you get this to work in an ESXI envrionment? If so, which version are you running?

  • How to write .CSV file to import device placeholder into Lion Server Profile Manager?

    I'm now using Mac Mini with Lion Server (10.7.4). I've already setup a server with Profile Manager to manage some iOS devices.
    Now I need to add many devices into Profile Manager. From some articles, (for example http://my.safaribooksonline.com/book/-/9780132778879/chapter-4dot-managing-accou nts/ch04lev1sec3), I found that I can use .CSV file to import many device placeholders at a time. So I create a .CSV file "devices.csv" with the content as the following:
    iPhone001,12345ABCD12,,,
    Then I import this file to "Devices" in Profile Manager, but in vain. It says that the placeholder is invalid.
    If there's any one could provide some exemples? Thanks a lot.

    Hi Nien-Yi Ho,
    A little late, but perhaps someone else can benefit ...
    The way I did this, is:
    - create an empty Excel spreadsheet
    - add 5 headers in the first row: DeviceName, SerialNumber, IMEI, MEID, UDID
    - in the next rows add your devices and specs (for the iPhones and iPads I only added DeviceName, SerialNumber and IMEI specs)
    - IMPORTANT: save the file as a Windows CSV file.
    If you import the CSV file now, all should go well.

  • How to use Lion Server Profile Manager to require password after screensaver

    Our Company is upgrading to Lion server. One of our requirments for network security is to require a password to wake the computer from sleep or screensaver. In SL Server you would add a key to the com.apple.screensaver entery in workgroup manager.
    In Profile Manager in Lion server there is a custom setting section and I have tried adding a key there but it does not seem to work. Can anyone offer some help on how to put the require password to wake from sleep or screensaver in Profile Manager so the setting gets pushed out?

    Hi CodyCodes,
    Just discovered the same issue today as well.  Further complicating things, the screensaver timeout setting in Login Window doesn't apply to Profile Manager clients no matter what the setting.  This was reproduced and confirmed by the Apple Tech I was working with.  He's submitted the bug to their engineering staff.  I requested that he ask them why there is no setting for password on sleep or screensaver.  Hopefully this is resolved soon, as this feature is 99% of the reason we're implementing Profile Manager to begin with.
    Cheers

  • Lion Server Profile Manager - Windows Enviroment

    My company needs to be able to manage mobile devices, specifically iPhones and iPads, that connect to our corporate MS Exchange server. We are looking at mobile device management solutions to manage password policy, software restrictions, device registrations, etc., and I have come across the built in Profile Manager in Lion Server. Is it possible to introduce or integrate a Lion Server into our existing Active Directory environment for the purposes of mobile device management or are we better off on finding another third party solution?

    taubmas wrote:
    Not sure if its that as finally got Lion Server working on a VM setup so network shouldn't be an issue...
    Had 1 OSX Lion Server VM and 1 OSX Lion Client VM and OSX Lion Server VM gets profile and enrolls device fine but again OSX client doesn't get enroll just sits again at installing..... even if set keychain to trust and make trust profile verified..
    any other ideas? I think need to somehow get the server to trust trust profile by default instead of going to keychain all the time.
    Shane
    Did you get this to work in an ESXI envrionment? If so, which version are you running?

  • Problem with lion server - profile, wiki , postgresql

    I have problem with lion server:
    - Profile Manager Error Reading Setting
    - Wiki Error Reading Setting
    org.postgresql.postgres[3163]: postgres_real cannot access the server configuration file "/var/pgsql/postgresql.conf": No such file or directory

    I have problem with lion server:
    - Profile Manager Error Reading Setting
    - Wiki Error Reading Setting
    org.postgresql.postgres[3163]: postgres_real cannot access the server configuration file "/var/pgsql/postgresql.conf": No such file or directory

  • Mountain Lion Server: Wiki and Profile Manager return 'Error Reading Settings'

    Hi,
      Have recently installed Mountain Lion Server (clean install) when I open the Server App I am constantly receiving the following error messages on various services inc. Wiki and the Profile Manager Service
    After clicking on various other services that error message evolves into
    Any help would be greatly appreciated.

    Nvm, I managed to resolve this issue to a degree. The errors seem to occur if I copied and installed the Server.app from a windows network location where I had it stored. However if I downloaded and installed the Server.app from the App store the errors dod not occur.

  • Regarding mountain lion server: clients experience intermittent service connections. the server system log has the following error- Client handshake failed (6):113: Server not accepting client connections (any ideas???)

    regarding mountain lion server: clients experience intermittent service connections. the server system log has the following error- Client handshake failed (6):113: Server not accepting client connections. any suggestions would be greatly appreciated - thank you

    Hi Jason
    I was getting the same behavior after Apple support had me delete some plist files to get Airplay going. I was also getting the following error:
    the error occurred while processing a command of type 'writesettings' in the plug-in 'server vpn'
    I went into ~/Library/Preferences/ and /Library/Preferences/ and deleted every plist contating the word server. I had to re-set up my server (meaning walk through some intial steps) but all of my settings were still there after that and everything started working again.
    Just a thought, obviously try at your own risk but it worked for me.
    Kellen

  • Error configuring services from Snow Leopard Server to Mountain Lion Server

    I am trying to upgrade a Snow Leopard Server Mac Mini to Mountain Lion Server.
    We have two Mac Mini servers at our office (production and backup) so I migrated the everything from our production server to the backup using the migration assistant when setting up the backup computer.
    I now have the backup at home trying to upgrade it to Mountain Lion Server.  I have downloaded and installed Mountain Lion as well as the Server App version 2.2.  I basically followed the simple directions found in the Apple documentation.
    I started the server app and it got to the part where it said "Upgrading services".  After running for a few minutes, I get a window that states "An error occurred while configuring your server."  It also sayd "The following actions failed or were not attempted:" with a red dot next to "Upgrading services".  The other three items:  "Authenticating to local directory", "Reading directory configuration" and "Authenticating to local directory services" have gray dots so I'm sure they were not even attempted.
    Our Snow Leopard server is setup for SMB file sharing, LDAP services, FTP, Web, DNS, DHCP.
    Can someone point me to where I can figure out what exactly is failing?  Are there specific log files I need to look into?
    Thanks

    Have EXACTLY the same issue - also tried reinstalling mountain lion server fresh and still had the same problem...

  • Mountain Lion Server 10.8 DNS ERROR READING SETTINGS

    Hi! Well I changed from windows 2008 server to Mountain Lion Server. So far, I have been able to set up website hosting for one website, and I must say works better than windows server 2008, maybe thats because the mac keeps the drive spun up, while in windows server it was an external drive, whatever the issue mac serves up the site much faster that it comes exploding onto the screen of the searcher.. Then I went to try to set up email, I was totally excited, but I think I did a no no in the dns settings, and now, I cant even see them, I just get "Error Reading Settings" Of course I see things in the log that I should undo, but I cant access the DNS settings at all. Any ideas how I can get to the dns settings so I can undo my booboo? Now it has streched its error self into the file sharing, and I cant access those settings anymore either, so that means I cant set up other websites because I cant give permission to view those folders. I also just got another err saying "Multiple errors occured on this server while processing commands. Just exactly what the heck did I do? I must have REALLY SCREWED THIS THING UP! Also strangely Safari browser no longer acceses the web from the server computer. I THINK I KILLED IT.
    Any Ideas?
    Thanks I really appreciate any tips, I havent got to calendar or vpn, or any fun stuff yet.. Or maybe it might not be fun at all? hahahahahaa!
    Thanks

    I've gotten into this mess as well and Apple solved it for me.
    The Server should be able too lookup itself so running DNS is a good thing, actually the server sets up DNS at install time if it can't find a server to serve it's DNS so it can lookup itself.
    The main error in my case was that there wasn't a NS record pointing the machine itself and that there were some firewall rules preventing DNS lookups. Since there is no way to edit the firewall rules via GUI the engineer manually changed some stuff, but wasn't sure where the problem lies exactly, so he passed it on to another engineer.
    At this point I was already forced to switch to Google Apps for Business and my website was already running at GoDaddy, at much lesser costs and to much lesser frustration I might add.
    Let's face it, Apple has to deliver a better product with the old Server Admin back into place for those who want it for the extra control.
    My servers were running great with Lion (eventually), but Apple just had to remove Server Admin from OS X Server... #their_loss

Maybe you are looking for