Mountain Lion upgrade and Numbers, Mountain Lion upgrade and Numbers

I have upgraded both Mountain Lion and Numbers for Mac and iPhone but now when I try to open a file from either an error message comes up saying "The index.xml file is missing." and it wont open.
Please help, this is a very important spreadsheet!!!
Thank you
Karen

iWork '09 installed from the retail disk or from the downloaded trial must be updated through Software Update. In Mountain Lion Software Update has been "rolled into" the Mac App Store. Choose Software Update from the Apple menu just like you always have & the Mac App Store will launch. Depending on what you have that needs updating you may see two sections in the MAS window.
But, as always, if you're not running the latest versions of the iWork apps installed from a retail box or the downloaded trial & Software Update says your software is up to date, make sure the applications are where the installer initially put them. The updaters are very picky. If the location is not where the updater is programmed to look or if the folder doesn't have the name the updater looks for, it will not work. The applications cannot be renamed or moved. If you installed from the downloaded trial or the retail box, they must be in the iWork '09 folder in Applications. That iWork folder must be named iWork '09. If it doesn't have the '09 Software Update won't find them & the updaters won't work.
You can try the standalone updater found on this page.

Similar Messages

My iMac says I have 10.6.8 operating system now. Problem is I do not know if that is 'Lion' or 'Snow Leopard' ... and I wish to upgrade to 'Mountain Lion'

My iMac says I have 10.6.8 operating system now. Problem is I do not know if that is 'Lion' or 'Snow Leopard' ... and I wish to upgrade to 'Mountain Lion'

That is Snow Leopard.
Upgrading to Snow Leopard, Lion, or Mountain Lion
Upgrading to Snow Leopard
You can purchase Snow Leopard by contacting Customer Service: Contacting Apple for support and service - this includes international calling numbers. The price is $19.99 plus tax. You will receive physical media - DVD - by mail.
Third-party sources for Snow Leopard are:
Snow Leopard from Amazon.com
Snow Leopard from eBay
After you install Snow Leopard you will have to download and install the Mac OS X 10.6.8 Update Combo v1.1 to update Snow Leopard to 10.6.8 and give you access to the App Store.
Before upgrading check that you computer meets the minimum requirements:
Snow Leopard General requirements
1. Mac computer with an Intel processor
2. 1GB of memory
3. 5GB of available disk space
4. DVD drive for installation
5. Some features require a compatible Internet service provider; fees may
apply.
6. Some features require Apple’s MobileMe service; fees and terms apply.
Upgrading to Lion
First, you need to upgrade to Snow Leopard 10.6.8 as stated above.
You can purchase Lion by contacting Customer Service: Contacting Apple for support and service - this includes international calling numbers. The cost is $19.99 (as it was before) plus tax. It's a download. You will get an email containing a redemption code that you then use at the Mac App Store to download Lion. Save a copy of that installer to your Downloads folder because the installer deletes itself at the end of the installation.
Before upgrading check that you computer meets the minimum requirements:
Lion System Requirements
1. Mac computer with an Intel Core 2 Duo, Core i3, Core i5, Core i7, or
Xeon processor
2. 2GB of memory
3. OS X v10.6.6 or later (v10.6.8 recommended)
4. 7GB of available space
5. Some features require an Apple ID; terms apply.
Upgrading to Mountain Lion
Be sure your computer meets the minimum requirements:
Apple - OS X Mountain Lion - Read the technical specifications.
Macs that can be upgraded to OS X Mountain Lion
1. iMac (Mid 2007 or newer)
2. MacBook (Late 2008 Aluminum, or Early 2009 or newer)
3. MacBook Pro (Mid/Late 2007 or newer)
4. MacBook Air (Late 2008 or newer)
5. Mac mini (Early 2009 or newer)
6. Mac Pro (Early 2008 or newer)
7. Xserve (Early 2009)
Are my applications compatible?
See App Compatibility Table - RoaringApps - App compatibility and feature support for OS X & iOS.
Am I eligible for the free upgrade?
See Apple - Free OS X Mountain Lion upgrade Program.
For a complete How-To introduction from Apple see Apple - Upgrade your Mac to OS X Mountain Lion.

I have OS X 10.5.8 and I want to upgrade, but not to Mountain Lion.

I have OS X 10.5.8 and I want to upgrade, but not to Mountain Lion. How do I upgrade to Leopard or snow leopard?

Upgrade Paths to Snow Leopard, Lion, and/or Mountain Lion
You can upgrade to Mountain Lion from Lion or directly from Snow Leopard. Mountain Lion can be downloaded from the Mac App Store for $19.99. To access the App Store you must have Snow Leopard 10.6.6 or later installed.
Upgrading to Snow Leopard
You can purchase Snow Leopard through the Apple Store: Mac OS X 10.6 Snow Leopard — Apple Store (U.S.). The price is $19.99 plus tax. You will be sent physical media by mail after placing your order.
After you install Snow Leopard you will have to download and install the Mac OS X 10.6.8 Update Combo v1.1 to update Snow Leopard to 10.6.8 and give you access to the App Store. Access to the App Store enables you to download Mountain Lion if your computer meets the requirements.
     Snow Leopard General Requirements
       1. Mac computer with an Intel processor
       2. 1GB of memory
       3. 5GB of available disk space
       4. DVD drive for installation
       5. Some features require a compatible Internet service provider;
           fees may apply.
       6. Some features require Apple’s iCloud services; fees and
           terms apply.
Upgrading to Lion
If your computer does not meet the requirements to install Mountain Lion, it may still meet the requirements to install Lion.
You can purchase Lion by contacting Customer Service: Contacting Apple for support and service — this includes international calling numbers. The cost is $19.99 (as it was before) plus tax. It's a download. You will get an email containing a redemption code that you then use at the Mac App Store to download Lion. Save a copy of that installer to your Downloads folder because the installer deletes itself at the end of the installation.
     Lion System Requirements
       1. Mac computer with an Intel Core 2 Duo, Core i3, Core i5, Core i7,
           or Xeon processor
       2. 2GB of memory
       3. OS X v10.6.6 or later (v10.6.8 recommended)
       4. 7GB of available space
       5. Some features require an Apple ID; terms apply.
Upgrading to Mountain Lion
To upgrade to Mountain Lion you must have Snow Leopard 10.6.8 or Lion installed. Purchase and download Mountain Lion from the App Store. Sign in using your Apple ID. Mountain Lion is $19.99 plus tax. The file is quite large, over 4 GBs, so allow some time to download. It would be preferable to use Ethernet because it is nearly four times faster than wireless.
     OS X Mountain Lion — System Requirements
       Macs that can be upgraded to OS X Mountain Lion
         1. iMac (Mid 2007 or newer) — Model Identifier 7,1 or later
         2. MacBook (Late 2008 Aluminum, or Early 2009 or newer) —
             Model Identifier 5,1 or later
         3. MacBook Pro (Mid/Late 2007 or newer) — Model Identifier 3,1 or later
         4. MacBook Air (Late 2008 or newer) — Model Identifier 2,1 or later
         5. Mac mini (Early 2009 or newer) — Model Identifier 3,1 or later
         6. Mac Pro (Early 2008 or newer) — Model Identifier 3,1 or later
         7. Xserve (Early 2009) — Model Identifier 3,1 or later
To find the model identifier open System Profiler in the Utilities folder. It's displayed in the panel on the right.
Are my applications compatible?
         See App Compatibility Table — RoaringApps.
     For a complete How-To introduction from Apple see Upgrade to OS X Mountain Lion.

My audio aggregate device is not stable in Mountain Lion, it was fine before I upgraded from Snow Leopard - every time I reboot the computer it loses the configuration and so it is not available in Logic Pro

My audio aggregate device is not stable in Mountain Lion - it was fine before I upgraded from Snow Leopard. Every time I reboot the audio aggregate device (MOTU TRAVELER, MOTU PRE8 1, MOTU PRE8) has to be reconfigured so that it is available within Logic Pro.

Most likely you have Office 2004 which are PPC-only applications and will not work in Lion. Upgrade to Office 2011. Other alternatives are:
Apple's iWork suite (Pages, Numbers, and Keynote.)
Open Office (Office 2007-like suite compatible with OS X.)
NeoOffice (similar to Open Office.)
LibreOffice (a new direction for the Open Office suite.)

Where do i update my snow leppard to the latest version of it so i can upgrade it and do i have to get lion next or can i skip that and get mountain lion?

where do i update my snow leppard to the latest version of it so i can upgrade it and do i have to get lion next or can i skip that and get mountain lion?

Upgrade Paths to Snow Leopard, Lion, and/or Mountain Lion
You can upgrade to Mountain Lion from Lion or directly from Snow Leopard. Mountain Lion can be downloaded from the Mac App Store for $19.99. To access the App Store you must have Snow Leopard 10.6.6 or later installed.
Upgrading to Snow Leopard
You can purchase Snow Leopard through the Apple Store: Mac OS X 10.6 Snow Leopard — Apple Store (U.S.). The price is $19.99 plus tax. You will be sent physical media by mail after placing your order.
After you install Snow Leopard you will have to download and install the Mac OS X 10.6.8 Update Combo v1.1 to update Snow Leopard to 10.6.8 and give you access to the App Store. Access to the App Store enables you to download Mountain Lion if your computer meets the requirements.
     Snow Leopard General Requirements
       1. Mac computer with an Intel processor
       2. 1GB of memory
       3. 5GB of available disk space
       4. DVD drive for installation
       5. Some features require a compatible Internet service provider;
           fees may apply.
       6. Some features require Apple’s iCloud services; fees and
           terms apply.
Upgrading to Lion
If your computer does not meet the requirements to install Mountain Lion, it may still meet the requirements to install Lion.
You can purchase Lion by contacting Customer Service: Contacting Apple for support and service — this includes international calling numbers. The cost is $19.99 (as it was before) plus tax. It's a download. You will get an email containing a redemption code that you then use at the Mac App Store to download Lion. Save a copy of that installer to your Downloads folder because the installer deletes itself at the end of the installation.
     Lion System Requirements
       1. Mac computer with an Intel Core 2 Duo, Core i3, Core i5, Core i7,
           or Xeon processor
       2. 2GB of memory
       3. OS X v10.6.6 or later (v10.6.8 recommended)
       4. 7GB of available space
       5. Some features require an Apple ID; terms apply.
Upgrading to Mountain Lion
To upgrade to Mountain Lion you must have Snow Leopard 10.6.8 or Lion installed. Purchase and download Mountain Lion from the App Store. Sign in using your Apple ID. Mountain Lion is $19.99 plus tax. The file is quite large, over 4 GBs, so allow some time to download. It would be preferable to use Ethernet because it is nearly four times faster than wireless.
     OS X Mountain Lion — System Requirements
       Macs that can be upgraded to OS X Mountain Lion
         1. iMac (Mid 2007 or newer) — Model Identifier 7,1 or later
         2. MacBook (Late 2008 Aluminum, or Early 2009 or newer) —
             Model Identifier 5,1 or later
         3. MacBook Pro (Mid/Late 2007 or newer) — Model Identifier 3,1 or later
         4. MacBook Air (Late 2008 or newer) — Model Identifier 2,1 or later
         5. Mac mini (Early 2009 or newer) — Model Identifier 3,1 or later
         6. Mac Pro (Early 2008 or newer) — Model Identifier 3,1 or later
         7. Xserve (Early 2009) — Model Identifier 3,1 or later
To find the model identifier open System Profiler in the Utilities folder. It's displayed in the panel on the right.
Are my applications compatible?
         See App Compatibility Table — RoaringApps.
     For a complete How-To introduction from Apple see Upgrade to OS X Mountain Lion.

I have a early 2011 Macbook pro 13 inch, I'm running Lion 10.7.4, and i want to upgrade to 10.8 Mountain Lion. Is it safe for my computer or are people experiencing problems with displays and Battery life?

I have a early 2011 Macbook pro 13 inch, I'm running Lion 10.7.4, and i want to upgrade to 10.8 Mountain Lion. Is it safe for my computer or are people experiencing problems with displays and Battery life?
Do Not post stuff about how Airplay doesnt work, because i dont have Apple TV and dont need to hear about it.

If you have an external drive equal to or larger than your internal HD, clone your internal to it with either Carbon Copy Cloner or Super Duper. Test the clone to make sure it's bootable. Then upgrade either one. Try it out first.

I want to use icloud on my macbook and cant because I am using OSX10.6.8 - I want to upgrade this but I cant upgrade to mountain lion as my mac does not support this - cannot find a way to go to Version 10.7.4 which i understand supports icloud - help

want to use icloud on my macbook and cant because I am using OSX10.6.8 - I want to upgrade this but I cant upgrade to mountain lion as my mac does not support this - cannot find a way to go to Version 10.7.4 which i understand supports icloud - help to do this please

If you purchased Lion for your iMac, just log into the Mac App Store from your MacBook using the Apple ID under which you purchased Lion and go to the Purchases page. You will be able to download and install Lion there.
searching the internet i found a link to upgrtade to 10.7
The only place you get get Lion is from the Mac App Store. If you found some other site, that was an illegal copy and almost certainly tied to someone else's Apple ID and hence unusable by you. If the link was just to the Mac App Store, see above.
As to the problem with synchronization to iCloud, that's not a 10.6 question, so I'd suggest you take up that specific issue in either the Lion or iCloud forums, providing full details, and someone there can probably help you sort things out.
Regards.

HT1338 I have an HP Printer/scanner, and since upgrading to Mountain Lion I can no longer scan on my HP. HP tells me that I can get an upgrade app from 'Apple Software Upgrade' . Does anyone know how to do this?

I have an HP Printer/scanner, and since upgrading to Mountain Lion I can no longer scan on my HP. HP tells me that I can get an upgrade app from 'Apple Software Upgrade' . Does anyone know how to do this?

HP couldn't find its own apps with both hands and a flashlight.
As of Lion all scanning functions are incorporated natively in OS X. You can scan three ways:
Use Preview: File > Import from scanner
Use Image Capture
(Preview and Image Capture are both in your Applications folder.)
System Preferences > Print & Scan. Select your HP and use the Scan tab.
If you have HP's "Image Zone" software installed, you no longer need it and it no longer works anyway.

HT201514 I upgraded to OS Mountain Lion. I checked on mt Time machine and found that I had to go to Time Machine, select Disk, and found the only options were to either "Cancel" or "Remove Disk". It appears my Time Machine is no longer working since the u

I upgraded to Mountain Lion and now I'm having trouble with Time Machine. It appears that since the upgrade Time Machine is not recognizing the external hard drive. When I go to Time Machine and select Disk for the current HD I am left with one of two options: "cancel" or "remove Disk." I am worried that I will loss my backups.

Is this a usb drive?
It will probably never recognise that drive ever again.. Mountain Lion has this little bug where it cannot recognise some USB drives.. I don't understand it.. but it just happened to me and a quick google shows it is not uncommon.
Your backups are not lost.. they are just not accessible.. you need to plug the drive into a computer with a better.. older OS. Find a new USB drive that Mountain Lion can actually read.. and even write to.. and copy the files across.

Re: My Macbook 2009 model was recently upgraded with a new hard drive and upgraded to Mountain Lion OS. I am battling to retrieve all my photos that were ''saved'' in iCloud. Can someone help?

Re: My Macbook 2009 model was recently upgraded with a new hard drive and upgraded to Mountain Lion OS. I am battling to retrieve all my photos that were ''saved'' in iCloud. Can someone help?

If you are trying to recover photo stream photos, they are only held in iCloud for 30 days. All you would be able ro recover is photo stream photos from the last 30 days.
If you have an iOS device that still has the photo stream photos one it, you can save them to the camera roll by opening the my photo stream album, tapping Edit, tap the photos, tap Share, tap Save to Camera Roll. Once in the camera roll, they can be imported to iPhoto on your Mac as explained here: http://support.apple.com/kb/HT4083.

My Macbook 2009 model was recently upgraded with a new hard drive and upgraded to Mountain Lion OS. I am battling to retrieve all my photos that were ''saved'' in iCloud. Can someone help?

My Macbook 2009 model was recently upgraded with a new hard drive and upgraded to Mountain Lion OS. I am battling to retrieve all my photos that were ''saved'' in iCloud. Can someone help?

While we all have MacBooks in this forum most of us don’t use iCloud. There's an iCloud Support Community where everybody uses iCloud. You should also post this question there to increase your chances of getting an answer. https://discussions.apple.com/community/icloud/icloud_on_my_mac

I would like to upgrade my macbook from 10.6.8 to Mountain lion. however, the app store said that my macbook isn't compatible with the mountain lion . Why can't I update it to mountain lion? and How can I upgrade it to a newer version ?

I would like to upgrade my macbook from 10.6.8 (Snow Leopard) to Mountain Lion. However, app store said that my macbook is not compatible with Mountain Lion? Why can't I upgrade my macbook to mountain lion? And How can I upgrade my macbk to a newer version such that I can download the newest version of imovie?
Here r the system info of my macbook:
Mac oS X (version 10.6.8)
Processor :2.2 GHz Intel Core 2 Duo
Memory: 2 GB 667 MHz DDR2 SDRAM
Model Identifier: Macbook 3,1
I

Requirements for Mountain Lion:
http://www.apple.com/osx/specs/

I am currently running OS 10.6.8 on my iMac and plan to upgrade to OS Mountain Lion. Will MS Office 2008 for Mac still run on the new OS?

I am currently running OS 10.6.8 on my iMac and plan to upgrade to OS Mountain Lion. Will MS Office 2008 for Mac still run on the new OS?

Check compatibility for all your software
http://roaringapps.com/apps:table

I upgraded to mountain lion a week ago and now on startup of my macbook pro, microsoft excel and word start up automatically and then crash? very strange can anyone please help? I have checked the login items under users and groups and there is nothing.

I upgraded to mountain lion a week ago and now on startup of my macbook pro, microsoft excel and word start up automatically and then crash? very strange can anyone please help? I have checked the login items under users and groups and there is nothing.

Are you using the Office for Mac 2011 version, as you need to do? The Office for Mac 2004 is Not at all compatible with Mountain Lion, and the 2008 version has been noted to have some problems running with ML.
Hope this helps

Imac freezes since mountain lion upgrade, i set to never sleep and then it is ok. any ideas what is going on?

This may be the same issue as some other discussions but I have a few different circumstances. I upgraded to Mountain Lion a few weeks ago and all seemed to be ok. Then I got an upgrade notice for Itunes last week and installed the update. Since then My mac started freezing after coming out of sleep mode. The mouse was active but when i selected programs from the dock the icons would just bounce and nothing would open.The only way to revive it was to do a restart with the power button. Then the system would be fine until it went into sleep mode .After reading through several disussions it seems many people are having similar issues with very few fixes to the problem. I am not very savvy on mac O/S so I am in the dark as to where to begin to troubleshoot this problem. Since the freeze ups always occur after coming out of sleep mode I set my computer to never sleep which has worked to stop the freezing but I am not sure how good it is for my system to be running all the time. I would appreciate any input on this problem. My Imac is a 2008 intel with 3 gig ram

Please read this whole message before doing anything.
This procedure is a diagnostic test. It’s unlikely to solve your problem. Don’t be disappointed when you find that nothing has changed after you complete it.
The purpose of the test is to determine whether the problem is caused by third-party software that loads automatically at startup or login.
Disconnect all wired peripherals except those needed for the test, and remove all aftermarket expansion cards. Boot in safe mode* and log in to the account with the problem. The instructions provided by Apple are as follows:
Shut down your computer, wait 30 seconds, and then hold down the shift key while pressing the power button.
When you see the gray Apple logo, release the shift key.
If you are prompted to log in, type your password, and then hold down the shift key again as you click Log in.
*Note: If FileVault is enabled under OS X 10.7 or later, or if a firmware password is set, or if the boot volume is a software RAID, you can’t boot in safe mode. Safe mode is much slower to boot and run than normal, and some things won’t work at all, including wireless networking on certain Macs. The next normal boot may also be somewhat slow.
The login screen appears even if you usually log in automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin. Test while in safe mode. Same problem? After testing, reboot as usual (i.e., not in safe mode) and verify that you still have the problem. Post the results of the test.

I am using a macbookpro and I want to upgrade it from snow leopard to mountain lion. How do I do this?

I want to upgrade from snow leopard to mountain lion. So will I have to download lion and then mountain lion? Or can indirectly download mountain lion?

You can install Mountain Lion directly without going to Lion first. Just be sure your system meets Mountain Lion's requirements. There are a few systems that are Lion compatible but not Mountain Lion compatible:
http://support.apple.com/kb/HT5444

Mountain Lion upgrade and Numbers, Mountain Lion upgrade and Numbers

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