Mountain lion upgrade for free.

I can't wait to upgrade my iMac, I almost purchased the latest operating system, but after reading reviews learned that if you'd purchased your system since July of '11 it's free? Is this correct. I bought my 2010 model in Sept of 2011 and already recieved the Lion but I am really anticipating the many new changes. I just don't know how to get the latest upgrade for free! Do I need to get ahold of support during business hours? thanks, p

Well shoot... it appears like my Mac may not qualify for AIR PLAY.. why the heck NOT. isn't that one of the big reasons I bought both the apple tv device and the mac? and the iphone and the ipad?? well that would be TWO ipads and like 4 iphones.. plenty sad that the airplay may not work like I'd anticipated.. It won't prevent me from getting the update, but if not for the reviewers at the app store showing plenty of disappointment.. (anger even).. I'd have missed this little on info too. :-(

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I have purchased my new mac book pro retina display 2 weeks , should i get mountain lion upgrade for free !!! and how to claim that ??

i have purchased my new mac book pro retina display 2 weeks , should i get mountain lion upgrade for free !!! and how to download my free copy..?

i'm from Australia, i have used your link to register , when i have given my details, its showing my country is United states.. is there any separete link form AUS?
cheers.
john

I bought a Mountain Lion upgrade for $20 off the Apple site. I have four other Macs all under the same ID. How can I share the new OS with other computers. Or can I?

I bought a Mountain Lion upgrade for $20 off the Apple site. I have four other Macs all under the same ID. How can I share the new OS with other computers. Or can I?

You can share it with other Macs under your control (not your neighbor's). You just need to be logged in under the buying AppleID for updates or to download again.
Use this thread to find a method of copying the ML download into a USB drive to make other installations easier: https://discussions.apple.com/message/16639520#16639520

I bought the macbook pro few months ago can i get the lion upgrade for free as a part of my software support?

i bought the macbook pro few months ago can i get the lion upgrade for free as a part of my software support?

They announced it; sorry, no free Lion:
"The Mac OS X Lion Up-To-Date upgrade is available at no additional charge via the Mac App Store to all customers who purchased a qualifying new Mac system from Apple or an Apple Authorized Reseller on or after June 6, 2011. Users must request their Up-To-Date upgrade within 30 days of purchase of their Mac computer. Customers who purchase a qualifying Mac between June 6, 2011 and the date when Lion is available in the Mac App Store will have 30 days from Lion’s official release date to make a request."

I bought my iMac a few weeks ago, shouldn't the mountain lion upgrade be free?

I bought my iMac a few weeks ago, shouldn't the mountain lion upgrade be free?

See Apple - Free OS X Mountain Lion upgrade Program.

Mountain lion upgrade for new iMac

Hi All,
I was reading about how if you purchased an iMac after 6/11, that you're eligible for a free upgrade to Mountain Lion.
Customers must request their Up-to-Date upgrade within 30 days of purchasing their Mac computer. Customers who purchase a qualifying Mac between June 11, 2012 and the date when Mountain Lion is available in the Mac App Store will have 30 days from the OS X Mountain Lion release date to make a request.
However, I'm not seeing how to go about requesting the upgrade. Here's the url that talksa bout the free update.
http://www.apple.com/osx/uptodate/
Any ideas?

I would guess that a page would go live once ML is released.

I just bought a new mac book pro, do get the new lion upgrade for free? i bought it about 4 days ago

plz help do i get lion for free since i just bought my mac book pro 4 days ago?

http://www.apple.com/ca/macosx/uptodate/

Purchased Mountain Lion upgrade for Snow Leopard ... but ???

I paid my $19.99 and went through the process, but after my computer restarts the Download mountain Lion icon is still there, space on my hard drive is used and when I go to "About This Mac" it still shows that I'm running 10.6.8 and the Snow Leopard ico is still up on my desktop. I am computer clueless and that's why I run a Mac... now I'm baffled too... HELP!!!!

1dozenraw wrote:
Another curious thing, to me anyway, is that the 4.46 GB has disappeared from my total amount of available GBs, yet I can not seem to locate where it is stored... perhaps that is a simple thing, but not to me. Thanks all.
In an earlier post you said that the installer file was in your Applications folder and that it was 4.46GB. Are you now saying that is no longer the case?
Yes.. mine is 4.46, but yes.
In reply to this.
Do you still have this in your Applications folder? (Your copy will not have the green checkmark)
And is it this size?

How do I get my lion upgrade for free? I bought my mac after it was announced and I should get it free

How do i get it for free?

Up to date program link: http://www.apple.com/macosx/uptodate/
Diana

I bought my iMac in february ,can I get Lion upgrade for free?,

I was told i could get lion for free

No the program started June 6th per the Lion - Get up to date program. You will need to pay $29.99 like the rest of us. Whoever told you it was free, if you have that in writing then contact that person or take it up with them personally. I seriously doubt an Apple employee would have stated this mis-information.

I only got second email for free OS X mountain lion upgrade

I got approved for free OS X Mountain Lion upgrade but I haven't received first email that contain PDF file. but I got a email with password to open PDF.
any idea?

I received TWO OS X Mountain Lion Up-to-Date Password Emails, but no email with the PDF content code on July 27, 2012.
The email said "If you did not receive an email from the OS X Mountain Lion Up-To-Date program with your content code, please check your spam filter settings for attachment restrictions and contact us at [email protected] to have this email and your content code re-sent."
I checked my spam folder & didn't see anything. I emailed asking for the content code email to be resent, just like the email said. I got what I assume was an automated response on July 31, 2012 (4 days later). That email said:
Thank you for contacting the OS X Mountain Lion Up-To-Date Support Team regarding your request to change the email address associated with your claim.
In order to change the email address, please send the following information to [email protected]
Your Claim reference number
Original email address
Revised email address
Requester name:
Requester address
Requester phone number
The reason I assumed it was automated is because the parts above in red were highlighted in my email. I emailed [email protected] again indicating that I just need the content code resent. I received the SAME automated email on August 2, 2012 (2 days later):
Thank you for contacting the OS X Mountain Lion Up-To-Date Support Team regarding your request to change the email address associated with your claim.
In order to change the email address, please send the following information to [email protected]
Your Claim reference number
Original email address
Revised email address
Requester name:
Requester address
Requester phone number
Same email, just different parts highlighted.
Apparently, email correspondence does not work since it thinks I want to change my email address. I'll have to call Apple Care directly to find out what is going on.

Why is it taking do long for my free mountain lion upgrade?

I don't understand why I should have to apply for an upgrade when I bought the computer within the grace period for A free upgrade .Then after submitting the application I never even got a confirmation email. The whole reason I didn't just wait to buy the MacBook pro was because I was eligible for the
Upgrade for free. If I don't receive my code today I will just return the machine and re buy a new one with mountain lion pre loaded.

Welcome to the vaunted "Apple Experience".... If all 4 million of us (and did they really sell that many things eligible for an upgrade?) showed up unannounced for a genius bar appointment at our Apple store to request our Mountain Lion upgrade redemptions, we could really get their attention.
Right now it is rumoured that Apple is outsourcing the verification of our claims to DogBert's Elbonian workers at 31 cents an hour. They get to read our personal proofs of purchase and decide if they look real or fake. But because that process would be too involved, it has been reported that the Elbonians instead print out each claim, fold it into a paper airplane, and judge the validity of the claim by how far the paper airplane flies. Because it is Dogberts Elbonian workers who are using mountains of paper in this futile exercise, Apple can deny that they are personally responsible for mowing down whole forests to print these millions of proofs.
If we all showed up at the Genius bar, Apple would instead be forced to have $8.45/hr. workers deal with our requests. And all they would be able to tell us is send a claim to Dogbert, so we wouldn't adversely impact Dogbert's workers. The Apple store blue shirts, unable to solve our problem, would at least be able to ask us how it feels to be an Apple owner, and offer consolation why trying to sell us a nano....
Let's just hope the upcoming war in Elbonia doesn't get in the way of the codes....
http://search.dilbert.com/comic/Elbonia%20Dogbert

If I upgrade to Lion now will mountain lion be a free update?

If I upgrade to Lion now will mountain lion be a free update?

I really hope that Apple will do the right/ethical thing and give recent (within the 8-9 months) purchasers of macbook, macbook pros, macbook air, and people who just bought single OS copies of Lion OS-either a free copy of Mountain Lion or a huge discount price on the OS ($5.00 max ). Let's be honest here....Mountain Lion is the patched up Lion. Apple couldn't release an update large enough to fix the problems with Lion so they instead created a new OS. They know that is the truth.
As someone who just bought a macbook pro that came pre-installed with Lion (had no choice really but to accept that or completly wipe it clean and try to put on Snow Leopard, but I was hesitant to because of being warned not to try that on the pre-installed macbook pros.) I don't feel it is right that I would have to pay for another OS when I was already supposed to have a functional OS included with my recent major purchase. Let's think about it for second: when I got a powerbook g4 around 2004/05 I paid about the same price as this macbook pro i now own. With that I got the lap top, the installer OS cds (a functional OS I might add), manual, stickers, a vga adapter, s-output cord, ac adapter, ac extension cable, and phone cord. With the 2011 macbook pro I got the laptop, manual, stickers, ac adapter, ac extension cable, and cloth to wipe off my screen. I didn't get any s-video output or vga adapter, and I'm actually glad that they didn't give me any lion installer cds because that would have been a waste of optical disc. What came free in a box over 6 years ago (vga adapter display port) is now $30 extra at the apple store. Also, no s-video. So I can't hook it up to an external monitor or tv. (and no, I can't just go and buy a fake one on amazon because I have analog so i would on top of that buy a pc converter box. ) I honestly wouldn't mind buying the converter box... had I gotten a free vga display adapter with my laptop. Also let's compare a minor difference in applecare: back then I got a receipt and a box with some info and a applecare test cd that was good for diagnostic utility testing. while maybe a bit old fashioned, I still like having cds that I can use for testing problems. This time, I didn't get any info box or cds, or a receipt for that matter--well i did get an email saying I had extendedapple 3 year but I never had the chance to make a phone confirmation that proves I am in service. I feel that is a bit risky sending people home without a hard copy of your purchase. They could just claim you didn't buy it. maybe i'm just old fashioned that way. To be clear, i can't compare the actual service of applecare of present day and former because so far I haven't had enough use of it to compare it yet.
What I'm getting at is that with the money they saved on gypping me with included accessories and a function OS, surely they could afford to right the situation by giving me a free copy of the new OS Mountain Lion. I might add, that way back when I had my powerbook g4 I went into to apple's genius bar one day and was trying to get an issue fixed regarding the itunes razor phone I had just purchased (way back before iphone had just come out) the music wasn't transferring from my computer to my phone. The guy was very very nice and he said he couldn't fix the problem with the phone (the usb turned out to be damaged) and he upgraded my panther to tiger for free!
That is an example of good customer service. That is example of keeping loyal apple customers.
---also--I found something posted on another forum that I felt I just had to share that further demonstrates examples of extrodinary past customer service from Apple:
Posted: Tue Jul 27, 2004 2:35 am
I had the logic board in my iBook 800/12.1" (Nov. '02) replaced 3 times. After the 4th failure occured a couple of weeks ago, I called Apple Support and requested a replacement machine. They refused, and were fairly rude about it.
So, in a moment of desperation, I sent an email to Steve Jobs. I did not demand a replacement machine. I simply said that I was extremely displeased with the quality of my iBook and I would no longer be purchasing or advocating Apple products. I wished Mr. Jobs the best of luck in Apple's future endeavors.
Two days later, I received a call from Apple's Corporate Executive Relations team. The woman I spoke with apologized profusely for my troubles with the iBook. She explained the logic board replacement program to me in great detail, and then, without any prompting from me, asked if a new iBook G4 (as a replacement) would cause me to reconsider leaving the platform. **** yes. So, I'm typing this post on a brand new 1Ghz, 12.1" iBook G4
Needless to say, despite the trouble with the machine, and the heartburn of dealing with Apple Support - in the end I'm left feeling fairly impressed with Apple. In the end, they did the right thing, and kept a customer.
* Edit for grammar/spelling
< Email Edited By Host >

Apple makes you WORK HARD for your Mountain Lion upgrade

Mountain Lion was launched on 25th July. I bought a new Macbook Air on 11th July, with the promised upgrade. I did not realise that Apple was going to make me work so hard to get the upgrade, which I still don't have up till now. Lesson learnt - next time, I should wait till the launch of a new OS to get the new OS rather than wait for an upgrade.
The waiting time would mean I'll get a new computer with the OS installed at the same time as I would have if I had ordered it on 25th July, without the work.
My note to Apple feedback below posted for everyone's benefit, seeing that Apple states they don't respond to the feedback they receive.
---- Note to Apple feedback ---
I had to use my Apple ID to create an account and order a new MacBook Air, which I did on 11th July. I received the item and waited for the Mountain Lion upgrade which is promised as free.
I did not realise that Apple was going to make me work to get the upgrade. It would have been easier to just wait for the upgrade before buying your product.
Why is it necessary to go through such a convulated application process to get the mountain lion upgrade?
Why is Apple asking for information such as what I ordered (which qualifies for the upgrade), if it is in my Apple ID account and you already knew that 10.8 would be available on 25th July?
Why do I need to re-submit my hardcopy order chit (which by the way, was disposed upon receipt of the Macbook)and other documentation to prove my purchase?
This has inconveinced me greatly as I had to find a scanner to scan the document for submission.
This seems a rather antiquated and bureaucractic process for a company which is supposed to be on the technological edge, and which is delivering the OS to me using MY DATA PLAN and not providing me any hardcopies to justify the additional work required on my part.
So far, I have wasted 1 hour to make the claim ... and now I am told I have to wait at least 72hours to get the key, at which point it will probably take me another few hours to install the OS.
Which also means that I will also be receiving the new OSX at least 5 days after its launch - as late as it would have been if I had just waited till 25th July to order the mac.
Kindly review your processes.

I decided to make a second application last night with the invoice printed from the online store just in-case the first set was rejected.
Well, this morning - both claims came back rejected. The first one on the basis the scan was not clear (huh ?) ... and the second because my mid-2012 (july) Macbook 13" air does not qualify for the upgrade. huh ??
I called the help line and they are as puzzled ... so they said they will escalate it. From what they can see in the system, it should have gone through. Given its now the weekend, it will be another 3 days of delay at the least.
It's almost as if they have created mounds of bureaucracy for nothing, to make their customers jump through hoops.
I really should have stuck to ordering it with 10.8 installed... it was just waiting another week. Big regret.
Now I am stuck in an endless array of form submissions, online forms, talking to Apple support ... waiting ... waiting ... waiting. ..

New Code for Mountain Lion upgrade is wrong

New IMac Code sent by Apple to get Mountain Lion upgrade (free) did not work/not recognized on App Store page. What should I do?

I saw the contact info from another search on this Forum to ask Apple for help via e-mail. They responded pretty quickly (within 30 min).
I did not realize there was one password that was sent only to be used to open/reveal a second password (in a pdf in the first e-mail) that u actually use on th eApp store for the upgrade. Kind of confusing but I see what I did wrong now.
It did work and is now downloading.
So, (hopefully) problem solved.
Nice Forum!
MarkyZL

Mountain lion upgrade for free.

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