Mountain Lion will not download from app store

I have a new macbook pro running Lion, and I tried to download Mountain Lion from the app store yesterday.  it downloaded partly and but then the download seemed to stop. So I disinstalled the partially downloaded software and tried again. But when I try, the icon says "waiting" and the actual download never begins.  I've tried several times with the same result. What should I do?

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Similar Messages

  • HT4854 Mountain Lion will not download. App just says "download" on purchase button, but nothing happens. Any ideas?

    Mountain Lion will not download. App just says "download" on purchase button, but nothing happens. Any ideas?

    My download took many many hours.  Not sure if that is because of our ISP or load on the network.  I also thought nothing was happening for my download.  Try this:
    Open App Store,
    click on Purchased
    You'll see Mountain Lion being downloaded and it will show the progress and estimated time to complete. 
    Take deep breaths and be patient. 

  • Mountain lion will not download from the app store. what do I do?

    Please help. Purchaced mountain lion upgrade. shows up app store under purchased.  click on download. Nothing happens....My iMac meets all system requirements. Stuck in appland.  Also, I have heard bad things about mountain lion. should I even install? Or can I bypass and go to OS X Mavericks? Confused & afraid now...

    If you meet these requirements you can upgrade directly to Mavericks: OS X Mavericks: System Requirements. However, before upgrading I would check the compatability of your 3rd party application at RoaringApps - Application compatibility and feature support for OS X and iOS.
    If you're having problems with the App Store you might try this:
    1 - enable the Debug menu in App Store:
    open the Terminal application.
    copy the command below and paste into the Terminal window:
    defaults write com.apple.appstore ShowDebugMenu -bool true
    followed by Enter.
    launch App Store, login.
    2 - select the Debug ➙ Reset Application option:
    3 - try again.
    OT

  • Mountain Lion won't download from App Store

    Hello, I'm on the Mac OS X 10.6.8 and am currently trying to download Mountain Lion onto my computer. However, after I've made my purchase nothing happens when I try to download the software from the App Store. I've tried restarting my computer and App Store. Any ideas?

    The loading bar for Mountain Lion actually showed up when I restarted my computer by using the software update. The downloading bar is still empty but I'm guessing I simply can expect quite some time for it to download?

  • Mountain Lion won't download from app store even after I've purchased it

    I have purchased and tried to download Mountain Lion OS X but the icon just says "waiting" and in the purchases tab on the App Store  it says "an error has occurred" and I can't click anything. What do I do? I just want to download it!

    i have resolved the issue.
    I had to close down the App Store, re-open it, and in the purchases tab the error disappeared and the option to resume the download was there again. However, I have spent the last 3 days opening and closing the program, restarting my computer. There is obviously a problem with this because there are other users who've had the same issue. Its frustrating because Apple has already taken my $20. I could have easily gone to a store to buy it if I could.

  • Mavericks will not download from app store

    Trying to download the app through the app store to install Mavericks on my Mac Book. Will no download for some reason. I definitely have a very strong connection to the Internet. Any ideas?

    What is the error message you are getting?
    Is it asking for some other Apple ID?

  • Amazon Instant Prime App will not download from App Store

    When I try and download this App from the App Store I get an error message saying that "the App you tried to buy is no longer available".
    Any ideas?

    Found out why. The localisation setting in Restrictions (even though Restrictions is turned off) was set to United States, and I'm in the UK.
    Good grief...

  • HT2404 Mountain Lion will not download through the apps store.  It shows up in Launchpad, but when the screensaver goes on and I enter my password and my desktop shows up, it has disappeared from launchpad.  I have set my energy saver controls appropriate

    Mountain lion will not download thru the apps store.  It has been purchased and redeemed.  I have set my energy settings appropriately so computer will not turn off during download as Verizon offers a connection that is very slow.  I have set the display to go to sleep (which I have set so I have to sign in again).  When I sign in again, Mountain Lion OSX has disappeared from the launchpad.  I have tried this several times.  I do have Norton Internet Security on my Mac Air.  I turned off the idle time scan on the Norton and tried again.  Same results.  Anyone?

    Ask anyone around here, and they will tell you quite differently. AV software will slow down your computer, can be incompatible with software you use, can cause kernel panics and other problems. It is unnecessay since OS X has it's own protection built-in. AV software can no more tell the difference between safe and unsafe sites on your browser than could an elephant.
    But, hey, who am I to argue with your tech person? Please, don't let me sway your opinion. How about a visit to:
    Helpful Links Regarding Malware Protection
    An excellent link to read is Tom Reed's Mac Malware Guide.
    Also, visit The XLab FAQs and read Detecting and avoiding malware and spyware.
    See these Apple articles:
              Mac OS X Snow Leopard and malware detection
              OS X Lion- Protect your Mac from malware
              OS X Mountain Lion- Protect your Mac from malware
              About file quarantine in OS X
    If you require anti-virus protection I recommend using VirusBarrier Express 1.1.6 or Dr.Web Light both from the App Store. They're both free, and since they're from the App Store, they won't destabilize the system. (Thank you to Thomas Reed for these recommendations.)

  • Mountain Lion will not download to my iMac, "The product distribution file could not be verified.  It may be damaged or was not signed."

    Mountain Lion will not download to my iMac, "The product distribution file could not be verified.  It may be damaged or was not signed."

    I have this problem also. I was able to download Mountain Lion to my daughter's Mac Mini without any trouble. However, I can't download this to my MacBook Pro. I have read other sites that suggest VirusBarrier is the problem and recommend turning it off in VirusBarrier>Preferences>Advanced. I have tried this and it still doesn't work, although some report that it has worked for them.

  • I am from iran. i can not download from app store. iTune gives me such an error like this : you must download version 11.1 iTune and when i want to do that i can not.

    i am from iran. i can not download from app store. iTune gives me such an error like this : you must download version 11.1 iTune and when i want to do that i can not.

    Try Here  >  https://discussions.apple.com/thread/4074945?tstart=0

  • Apps are not downloading from app store

    Hi i had a problem from app store the apps are not downloading from app store and the updates are also not downloading i had tried via wifi but also not downloading its showing waiting plzzz help mee

    Hi mallela,
    Thanks for visiting Apple Support Communities.
    If you're having trouble downloading apps from the App Store, make sure you've tried all the suggestions in this article:
    Can't connect to the iTunes Store
    http://support.apple.com/kb/ts1368
    If the steps in that article don't resolve your issue, try the steps in our iPhone assistant:
    http://www.apple.com/support/iphone/assistant/phone/
    Cheers,
    Jeremy

  • HT1725 Mountain Lion will not download

    I purchased Mountain Lion, it will not download, it is completely greyed out.
    Suzanne

    Does the computer meet the requirements?
    Upgrading to Mavericks
    You can upgrade to Mavericks from Lion or directly from Snow Leopard. Mavericks can be downloaded from the Mac App Store for FREE.
    Upgrading to Mavericks
    To upgrade to Mavericks you must have Snow Leopard 10.6.8 or Lion installed. Download Mavericks from the App Store. Sign in using your Apple ID. Mavericks is free. The file is quite large, over 5 GBs, so allow some time to download. It would be preferable to use Ethernet because it is nearly four times faster than wireless.
          Macs that can be upgraded to OS X Mavericks
             1. iMac (Mid 2007 or newer) - Model Identifier 7,1 or later
             2. MacBook (Late 2008 Aluminum, or Early 2009 or newer) - Model Identifier 5,1 or later
             3. MacBook Pro (Mid/Late 2007 or newer) - Model Identifier 3,1 or later
             4. MacBook Air (Late 2008 or newer) - Model Identifier 2,1 or later
             5. Mac mini (Early 2009 or newer) - Model Identifier 3,1 or later
             6. Mac Pro (Early 2008 or newer) - Model Identifier 3,1 or later
             7. Xserve (Early 2009) - Model Identifier 3,1 or later
    To find the model identifier open System Profiler in the Utilities folder. It's displayed in the panel on the right.
         Are my applications compatible?
             See App Compatibility Table - RoaringApps.
    You need to provide more information about what happened when you tried to download it. Please provide a full description since "all grayed out" doesn't tell me anything really helpful.

  • Mountain lion will not download on mac air.

    I have a late 2010 mac air, purhcased mountain lion, clicked download and all it does is show me the circling icon at the top of the app store but does not proceed to download it. I can click it as many times as I like but it will not download!! I have restarted computer!! Very frustrating!

    Figured it out. Thanks.

  • OS X Mountain Lion will not download

    I'm trying to download OS X Mountian Lion update and it will not download on my Mac Book Pro. I've purchased it and it says it's "downloading" although in about and hour the download progress bar has not moved. I've tried restarting the computer, pausing and unpausing the download, and nothing seems to help. I meet all the minimum requirements. I even took a look to see if my Macbook needed any software updates, which it didn't. Anyone have any advice? I've used the App store often to buy things so I don't know what's going on?

    So you have a Retina or Air MBP. In that case Apple sells a thunderbolt to Ethernet adapter.
    But that may not be yor problem. It is not that you can't download MT Lion over yor WiFi connection, it should work just fine, but if the WiFi drops out for any reason the download will just stop and not continue. So it is best, In my opinion, to Wire the computer to the router.
    Just saying "I have the same problem" doesn't really help in trying to help you. What happens when you start the download? How fast is your internet connection? The MT Lion download file is 4.3+ GBs in size and will take from 30-40 minute to multiple hours to download depending on how fast an Internet connection you have.

  • Mountain lion will not download fully

    i have downloaded it approximatly 2 months ago from app store it says im running on osx 10.8.2 but nothing has changed from my prev system  and in my purchases it keeps saying download so i click on download it says im running on 10.8.2 already continue ? yes.. but the download doesnt complete and still no change to my system
    any ideas?

    You're using OS X 10.8.2, so you don't have to download the Mountain Lion installer. The download button appears when you haven't got the OS X installer on the hard disk

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