Mountain lion will not download from the app store. what do I do?
Please help. Purchaced mountain lion upgrade. shows up app store under purchased. click on download. Nothing happens....My iMac meets all system requirements. Stuck in appland. Also, I have heard bad things about mountain lion. should I even install? Or can I bypass and go to OS X Mavericks? Confused & afraid now...
If you meet these requirements you can upgrade directly to Mavericks: OS X Mavericks: System Requirements. However, before upgrading I would check the compatability of your 3rd party application at RoaringApps - Application compatibility and feature support for OS X and iOS.
If you're having problems with the App Store you might try this:
1 - enable the Debug menu in App Store:
open the Terminal application.
copy the command below and paste into the Terminal window:
defaults write com.apple.appstore ShowDebugMenu -bool true
followed by Enter.
launch App Store, login.
2 - select the Debug ➙ Reset Application option:
3 - try again.
OT
Similar Messages
-
Mountain lion will not download thru the apps store. It has been purchased and redeemed. I have set my energy settings appropriately so computer will not turn off during download as Verizon offers a connection that is very slow. I have set the display to go to sleep (which I have set so I have to sign in again). When I sign in again, Mountain Lion OSX has disappeared from the launchpad. I have tried this several times. I do have Norton Internet Security on my Mac Air. I turned off the idle time scan on the Norton and tried again. Same results. Anyone?
Ask anyone around here, and they will tell you quite differently. AV software will slow down your computer, can be incompatible with software you use, can cause kernel panics and other problems. It is unnecessay since OS X has it's own protection built-in. AV software can no more tell the difference between safe and unsafe sites on your browser than could an elephant.
But, hey, who am I to argue with your tech person? Please, don't let me sway your opinion. How about a visit to:
Helpful Links Regarding Malware Protection
An excellent link to read is Tom Reed's Mac Malware Guide.
Also, visit The XLab FAQs and read Detecting and avoiding malware and spyware.
See these Apple articles:
Mac OS X Snow Leopard and malware detection
OS X Lion- Protect your Mac from malware
OS X Mountain Lion- Protect your Mac from malware
About file quarantine in OS X
If you require anti-virus protection I recommend using VirusBarrier Express 1.1.6 or Dr.Web Light both from the App Store. They're both free, and since they're from the App Store, they won't destabilize the system. (Thank you to Thomas Reed for these recommendations.) -
I have repeatedly tried to download Mavericks from the App store. When attempted from the update tab it fails and instructs me to try again from the Purchases tab. When I try it there, I receive an error message that "an error has occurred" and to try again. I have successfully downloaded other apps (both Apple and third party) but Mavericks won't do it.
Please read this whole message before doing anything.
This procedure is a test, not a solution. Don’t be disappointed when you find that nothing has changed after you complete it.
Step 1
The purpose of this step is to determine whether the problem is localized to your user account.
Enable guest logins* and log in as Guest. Don't use the Safari-only “Guest User” login created by “Find My Mac.”
While logged in as Guest, you won’t have access to any of your personal files or settings. Applications will behave as if you were running them for the first time. Don’t be alarmed by this; it’s normal. If you need any passwords or other personal data in order to complete the test, memorize, print, or write them down before you begin.
Test while logged in as Guest. Same problem?
After testing, log out of the guest account and, in your own account, disable it if you wish. Any files you created in the guest account will be deleted automatically when you log out of it.
*Note: If you’ve activated “Find My Mac” or FileVault, then you can’t enable the Guest account. The “Guest User” login created by “Find My Mac” is not the same. Create a new account in which to test, and delete it, including its home folder, after testing.
Step 2
The purpose of this step is to determine whether the problem is caused by third-party system modifications that load automatically at startup or login, by a peripheral device, by a font conflict, or by corruption of the file system or of certain system caches.
Disconnect all wired peripherals except those needed for the test, and remove all aftermarket expansion cards, if applicable. Start up in safe mode and log in to the account with the problem. You must hold down the shift key twice: once when you boot, and again when you log in.
Note: If FileVault is enabled, or if a firmware password is set, or if the boot volume is a software RAID, you can’t do this. Ask for further instructions.
Safe mode is much slower to boot and run than normal, with limited graphics performance, and some things won’t work at all, including sound output and Wi-Fi on certain models. The next normal boot may also be somewhat slow.
The login screen appears even if you usually log in automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.
Test while in safe mode. Same problem?
After testing, reboot as usual (not in safe mode) and verify that you still have the problem. Post the results of Steps 1 and 2. -
Can't open TurboTax 2013 because it was not downloaded from the App Store
I downloaded TurboTax 2013 directly from Intuit. When I launch it, I get the error message "This application cannot be opened because it was not downloaded from the App Store." It was not downloaded from the App Store because the App Store doesn't have the version I need. Now what?
I think you should use the new version for free turbotax. I have used turbo tax 2014 recently.
From Apple store you will defiitely get this software easily. -
Mountain Lion will not download from app store
I have a new macbook pro running Lion, and I tried to download Mountain Lion from the app store yesterday. it downloaded partly and but then the download seemed to stop. So I disinstalled the partially downloaded software and tried again. But when I try, the icon says "waiting" and the actual download never begins. I've tried several times with the same result. What should I do?
You have 90 days of free AppleCare telephone support. Call them and they can coach you, the phone number is in your owners manual.
-
I am trying to install an update for Java. The system won't allow it, saying I have specified "in Security" not to install any download not from the App Store. The only preferences pane I know of is the one on Safari, and it doesn't have anything about this. Am I looking in the wrong place? How can I get around it? I had the same trouble trying to install an Adobe Flash upgrade.
When I use your hot link "these instructions" I get a blank page.
Here is the message I get on trying to install a Java Script update:
This is frustrating in that
the update is not available on the App store.
it refers to security preferences I did not set and can't identify or locate--no such settings appear in Safari> security.
Can you be more specific? Thanks.
RWS
Like Show 0 Likes (0) Reply This solved my question This helped me Reply to Linc DavisThis is the message: -
IPad apps will not update from the App Store
I have apps that need to be updated from the App Store but when I select the "Update" icon, all it does is open the app rather than update it.
i Have tried turning off the iPad and turning back on...doesn't work.
I havent downloaded iOS 8.1 because I know people have experienced issues with it. I have an iPad 2. Help please!!I had this problem
I hit the power button and the round button at the same time and held it until it rebooted
You get the black screen and the apple logo
When that was done I want to the app and update screen and I was able to update my apps
I suggest when you update stay on that screen until they all update
I find it sometimes get stuck updating when I leave the screen as they are updating and do other things, but I could be wrong. It just seems to me that is when it happens.
The reboot works and don't worry you don't lose anything when u reboot it's like shutting down a computer and powering it back up. Everything you had before will still be there. -
Mountain Lion cannot download, need help. Says "The product distribution file could not be identified it may be damaged or was not signed". What do I do?????
If you have Intego VirusBarrier X6 installed
1. Open /Applications/VirusBarrier X6.
2. Click on the "Surf" button.
3. Click on the "Ad Banner Filter" tab.
4. Click "OFF" next to "Banner advertisement filter".
5. Start the computer in Safe Boot, then restart the computer into normal mode.
If don't not have Intego Virus Barrier installed
1. Verify that the date and time is correct on the computer.
2. Safe Boot once, then restart normally, then try downloading again.
3. Try with a different user account if the issue persists
If the issue persists
Install Lion onto an empty partition (internal or external).
Note: You can Use Disk Utility to live partition the internal drive and create a second partition large enough to install Lion.
Start from the clean installation of Lion.
Download Mountain Lion from the Mac App Store. Note that the original startup disk can be set as the destination for Mountain Lion during the installation process. -
Mavericks will not download from the app store. It shows up under "other purchases" but the action button is grey and will not allow me to install, uninstall or redownload. I meet the system requirements but nothing is working. Any help would be appreciated!
There is nothing wrong with my iTunes, is more of the App store that I am concerned about. And I've tried the "Authorise this computer" yes it does download when using iTunes, but no luck with App Store. And, yes I am logged onto iTunes when doing purchases.
I find this really fustrating because the App store works fine on my ipod but once it comes to my macbook, it does not download. A few seconds later after I click on an app to download, the pop up message notifies me that the purchase cannot be downloaded.
Anyways, thanks for your suggestion. -
I have my new HD in a USB enclosure connected to my MacBook Pro and I want to put a fresh copy of Mountain Lion on it. I'm told that I need to boot from the Installation Disk to start. But I do not have an install DVD as I got ML as a download from the App Store. Can I download ML from the App Store again, but this time directly to my new HD?
Create a data recovery/undelete external boot drive
You can also use Carbon Copy Cloner to clone your present setup to it and boot from it.
Most commonly used backup methods
However, SOME external enclosures are not bootable, you will soon find out. -
Mountain Lion will not download. App just says "download" on purchase button, but nothing happens. Any ideas?
My download took many many hours. Not sure if that is because of our ISP or load on the network. I also thought nothing was happening for my download. Try this:
Open App Store,
click on Purchased
You'll see Mountain Lion being downloaded and it will show the progress and estimated time to complete.
Take deep breaths and be patient. -
Mountain Lion will not download to my iMac, "The product distribution file could not be verified. It may be damaged or was not signed."
I have this problem also. I was able to download Mountain Lion to my daughter's Mac Mini without any trouble. However, I can't download this to my MacBook Pro. I have read other sites that suggest VirusBarrier is the problem and recommend turning it off in VirusBarrier>Preferences>Advanced. I have tried this and it still doesn't work, although some report that it has worked for them.
-
My wifes iphone will not allow her to download from the app store when not connected to the computer. Does anyone know what is wrong?
Resetting your Mac's PRAM and NVRAM
If you have Apple Care you should give them a call. -
I bought OSX Mountain Lion 10.8.2 in the App Store. I have accidentally deleted it from my list of purchases.
How can I restore it in case I need to use it again?To recover Mountain Lion to your purchases, open App Store > Featured > Account (under Quick Links) > Show hidden purchases, and show OS X Mountain Lion. Finally, it will appear on Purchases tab
-
48 Hours ago I started to upgrade to Mountain Lion on a now 10 day old IMac - 30 minutes ago I got the email with the content code and redeem code for the download from the app store - it said download was happening, but nothing happened for 30 min - HOW DO I (or you) FIX IT!?
This is a User's Forum, yelling at us won't help. You have 90 days of customer support via telephone. Use them as they can interact with their system and hopefully get you back on track. Otherwise take it to them at the Genius Bar and have them make it good.
Maybe you are looking for
-
Label must be an Identifier and Expecting identifier before rightbrace?
Hi guys, i've become stuck, i'm trying to populate a list box with xml titles can you look at my code and see why i'm getting said errors (see title) var loader:URLLoader = new URLLoader(); loader.addEventListener(Event.COMPLETE, onLoaded); var xml:X
-
Tablespaces and block size in Data Warehouse
We are preparing to implement Data Warehouse on Oracle 11g R2 and currently I am trying to set up some storage strategy - unfortunately I have very little experience with that. The question is what are general advices in such considerations according
-
ITunes library isn't updating when iTunes Match is on.
I am using iTunes 10.7 on OSX Mountain Lion when I import a CD or song file or purchase music on my iPad or iPhone, it is not visible in the iTunes library until I turn off iTunes Match. Any thoughts? It is a pain to turn off iTunes Match just to s
-
HT204088 I accidentally purchased 500,000 coins for Slots app worth $99.99.
Hi, Last June 4, I accidentally purchased 500,000 coins for Slots app worth $99.99. I'm a senior citizen and a first time apple iphone user. I've only had the phone for less than a month as it was given to me by my nephew who was upgrading to an iph
-
Dear Sapients, I have created eight wage types in IT0014. In IMG Payroll International - Reporting for Posting Payroll Results to Accounting - Activities in HR System - Maintain Wage Types - Define Posting Characteristics of Wage Types I could see on