Mouse and Keyboard Preferences don't stick?

Greetings!
This is my first Mac - I'm happy as can be! It is a 24" iMac with the wireless keyboard and Mighty Mouse - I really enjoy using the buttons on the mouse to use Dashboard and Expose - but I'm finding that when I set the buttons to do these things in Keyboard and Mouse Preferences, they are constantly resetting to default? I have no idea why this might be happening?
I set the preferences - it works as expected for a few times and then, suddenly, when I press button 3 or 4 on the mouse, nothing happens. When I go into Settings to look, the buttons are back to default. I set them again, it works again, but soon enough ... back to nothing.
Anybody know why this is?
Thanks,
Wily

Mine started losing the Mouse button 3 and 4 settings this afternoon. It started right before I found the 10.5.2 Update. They both return to default "Button 3" and "Button 4" at no particular event. It may be related to entering the screensaver but I can't duplicate it reliably. It is just a random change.

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Where are my 'mouse and keyboard' preferences?

Hi,
Since I updated my macbook from 10.5.1 to 10.5.2, I am not able to change the 'mouse and keyboard' settings. The mouse pointer has become very slow when I use the trackpad. All I wanted to do was to increase the pointer's speed.
If I click on 'System Preferences' and 'keyboard and mouse', it tries to open that option, but it never does. It says 'loading keyboard and mouse'. Then if I click there again, I get an empty 'keyboard and mouse' windong. This means that I am NOT able to make any changes. What's going on?
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Michael

Robinson, thanks for the input. For everyone, report this to Apple and send a bug report (or enhancement request) via its Bug Reporter system. Join the Apple Developer Connection (ADC)—it's free and available for all Mac users and gets you a look at some development software. Since you already have an Apple username/ID, use that. Once a member, go to Apple BugReporter and file your bug report/enhancement request. You'll get a get a Bug (ER) ID number; thus, starting a dialog directly with engineering.

USB mouse and keyboard not working

Any advice/thoughts/suggestions appreciated:
All 3 USB ports at the back of my iMac have stopped working. This means I can't use either a keyboard or mouse, so have no way of logging in. I turn my iMac on, it boots up as usual, but when it gets to the login screen, the mouse and keyboard don't work and I get a message about bluetooth set-up. (Both my mouse and keyboard are wired, not bluetooth).
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Try the SMC reset again, only this time wait 5 minutes in set 3 instead of fifteen seconds.
1. Shut down the computer.
2. Unplug the computer's power cord.
3. Wait fifteen seconds. 5 minutes.
4. Attach the computer's power cord.
5. Wait five seconds, then press the power button to turn on the computer.

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It is not possible to use a USB mouse or keyboard on the HP Pavilion g7 2203sd notebook running Windows 8.1.
A wireless mouse used to work (already some time ago), but now wired or wireless mouse and keyboard don't work any more.
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I read somewhere that it might have to do with the xHCI USB controller that is installed.
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Dear Customer,
Welcome and Thank you for posting your query on HP Support Forum
It looks like you are having issues with the Keyboard on your Notebook.
We will surely assist you with this.
Let’s start with a questions.
1. Was there any liquid split on the Notebook Keyboard
2. Is there any Dust settled on the Notebook Keyboard
3. Are there any Keys which are fallen off / Any Keys which are loose
Troubleshooting:
Step 01. Could you please check and verify if External Keyboard works fine or not?
Note: Please click on the below shown link to find more troubleshooting steps
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c03738933&tmp_task=solveCategory&cc=us&dlc=en&lc...
Hope this helps, for any further queries reply to the post and feel free to join us again
**Click the KUDOS star on left to say Thanks**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.
Thank You,
K N R K
I work on behalf of HP

Mistake in Preference of "mouse and keyboard"

mine is mb403 with os x 10.5.7. it goes something in system preference of "mouse and keyboard".
it displays SEVEN Taps Now!.
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in addition,the wrong tabs look like the ones from new MB,because in keyboard tab,there is a selection of turning keyboard light on when circumstance is faint.(Sorry about my Poor English)

Wireless Mouse and Keyboard don't work under bootcamp. Any suggestions?

I installed Windows 7 through Boot Camp. Everything works, but my wireless mouse and keyboard. If I add a wired mouse and keyboard, they work. Have reinstalled Bootcamp a few times, but when I try and add the devices. they are seen, but then can't pair.
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Well, the 'unplugged' reference was noted earlier and I wasn't sure if you'd get a
better response than a standard suggestion to try the other ideas in this link first
•Intel-based Macs: Resetting the System Management Controller (SMC) - Apple Support
before actually performing the SMC, that is a dragnet kind of catch-all, sometimes.
All of my keyboard & mouse units are USB and I've gone as far as supplying the
mouse and other peripherals with a powered USB hub; so power from the Mac
isn't spread too thin. The keyboard is one of the only items that should be attached
to the USB port; as it has to work on startup pre-boot keyboard shortcuts... Such
as SafeBoot, PRAM reset, and others where you need a live keyboard and BT
may not be up to the task of being ready. Three going on four of my Macs have
bluetooth capabilities for those items; but I can't justify the continual upkeep cost.
Spare USB keyboards and a few extra mouse are handy as troubleshooting tools, too.
There are some USB keyboard references among search results in this linked page:
https://www.google.com/?gws_rd=ssl#q=Apple+USB+keyboard+troubleshooting
Perhaps the SMC pre-reset suggestions may help resolve the issue, if not, try reset.
Good luck & happy computing!
edited

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Why do I sometimes suddenly lose Bluetooth from my Imac? I use it for my wireless mouse and keyboard. I then can't find it in system preferences but have to shutdown my Mac and hope it comes back

This is an infuriating problem and wondered if it happens to other people too and if I am doing the right thing by turning the Mac off then on again.

Hi there vickivoo,
You may find the troubleshooting steps in the article below helpful.
Troubleshooting wireless mouse and keyboard issues
http://support.apple.com/kb/ts3048
-Griff W.

Wireless mouse and keyboard not recognized

I know that I have had this issue before, but can't remember what the solution is (old age?) My iMac G5 PPC has a wireless mouse and keyboard (the old apple white one). The iMac came with these as an option but WITHOUT the bluetooth card inside. (I still don't know how this works, but it does). Anyway, the mouse and keyboard were not recognized when I tried to get on today. The batteries are good. If I go to system prefs (using an even older wired mouse) there is no bluetooth option (since no card is present). I don't know how to get the computer to try to recognize both. Any help is definitely appreciated.

HI David,
If the iMac didn't come with Bluetooth software/hardware, then are you using a USB Bluetooth dongle?
And open System Profile (Applications/Utilities)
Select Bluetooth on the left under Hardware. You may need to click the gray disclosure triangle so it faces down. What does it say on the right?
If the Bluetooth icon is in your Status Menu Bar (top right in your screen). Click the icon and make sure Bluetooth is turned on. Then click: Open Bluetooth Preferences and try re-pairing the mouse and keyboard.
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Can anyone give any insight. Recent purchase of a new Late 2008 15" MBP. I have connected it to an external 24" Apple monitor on my desk and use a wireless mouse and wireless keyboard on my desk top. I have configured the laptop to wake on bluetooth devices. So here is the problem: The laptop when the lid is up recognizes the bluetooth keyboard and mouse. I close the lid/screen. Laptop powers down... the after several seconds I move the mouse and the laptop comes alive... But after that there are no bluetooth devices attached. When I use the mouse, I get "connection lost" with a white figure of the mighty mouse on the screen. The wireless keyboard is not there and I have to open the lid and manually find the mouse and reconnect. The keyboard seems to work however....
Apple..... any thoughts..... anyone?????

Hi Stentdoc; I'm thinking, 'connection lost ~= sorta low AA batteries in the Mighty Mouse? (I would put in fresh AA batteries in the mouse and keyboard, to eliminate as an issue that the 'connection lost' is due to low batt voltage; that this is causing the failure to wake.) ... then, in System Preferences > Hardware > Energy Saver, settings for Power Adapter > Sleep, set to "never" for "Put the computer to sleep when it is inactive for ..." to eliminate that as a conflict when trying to wake with bluetooth from sleep induced by closing the lid ...
Check your current "Sleep" setup (I left my MBP as "3")
go to Utilities > Terminal
After you launch Terminal, the first step is to determine which sleep mode your Mac is currently using. You can both view and change the sleep mode using the Unix program pmset. To see your current settings, type (or, copy and paste)
pmset -g | grep hibernatemode
press 'enter'
You should see something like this:
$ pmset -g | grep hibernatemode
hibernatemode 3
So your machine is using mode 3 ... thanks to the documentation for the handy Deep Sleep Dashboard widget, which puts your machine immediately into hibernation mode (so you don’t have to yank all the power sources to invoke it):
* 0 - Old style sleep mode, with RAM powered on while sleeping, safe sleep disabled, and super-fast wake.
* 1 - Hibernation mode, with RAM contents written to disk, system totally shut down while “sleeping,” and slower wake up, due to reading the contents of RAM off the hard drive.
* 3 - The default mode on machines introduced since about fall 2005. RAM is powered on while sleeping, but RAM contents are also written to disk before sleeping. In the event of total power loss, the system enters hibernation mode automatically.
also, I enabled this (to change back, input "lidwake 1":
go to Utilities > Terminal
type in sudo pmset lidwake 0 then "enter"
it will ask for your password. type it in, that's it!
Now, when your computer is sleeping with the lid closed, when you open the lid nothing happens until you press any key ... nice: keeps it off when accidentally opened, like in a backpack?
WARNING: Improper use of the sudo command could lead to data loss
or the deletion of important system files. Please double-check your
typing when using sudo. Type "man sudo" for more information.
To proceed, enter your password, or type Ctrl-C to abort.

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I'm experiencing a very annoying problem on my T400 with Win XP Professional SP3: around 75% of the time, when I wake up my T400 from standby mode, the mouse and keyboard don't work. Actually what happens is one of these situations:
1) Neither keyboard nor mouse (stick and pad) respond - Ctrl-Alt-Del to enter username/password is not registered, I can't log into Windows
2) Keyboard works (I can log into windows) but mouse doesn't respond
I have to close the laptop to standby and re-open, repeatedly, until it finally works. Though one interesting aspect is that if I have external USB keyboard and mouse plugged in, they always work.
Anyone have any ideas? Thank you in advance!

Hello jsolomin and welcome to community,
Kindly update the BIOS and then check if the issue gets resolved.
BIOS Update (Bootable CD)
BIOS update utility for Windows 32-bit
BIOS update utility for Windows 64-bit
Best Regards,
Tanuj
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Battery level for mouse and keyboard always 100%

The battery level shown in the bluetooth menu and in the system preferences mouse and keyboard panes constantly shows 100% and never declines. Does anyone know the solution to this to start getting realistic readings again? I've tried trashing the bluetooth plist and restarting but that hasn't made any difference.
Many thanks for any help
James

One suggestion I have is to do a "full factory reset" of your bluetooth stuff. I'm not precisely sure all that entails but here's how you do it.
1. If you don't have the XCode developer tools installed then install them.
2. Launch the Bluetooth Explorer. It can be found in /Developer/Applications/Utilities/Bluetooth/.
3. In Bluetooth Explorer's Utilities menu select Modify Software & Device Configuration. A window will be displayed with a number of checkboxes.
4. Check the first four checkboxes (Recant..., *Full Factory Reset*..., Delete link keys..., Delete global bluetooth preference...). They may already be checked for you as the default.
5, Click the Perform actions button.
6. Click Reboot NOW button.
After rebooting re-pair your bluetooth devices. Hopefully your power percentages will be fixed too. If not, I have no other suggestions.

Still random function of bluetooth mouse and keyboard

Help please somebody!
I really need my French keyboard to work properly, I'm totally used to my mouse, and I don't want to get wierd tendon dysfunction because I'm forced to work unergonomically.
Is it a lost cause? Will bluetooth ever work? Should I give up and get usb equipement instead?
I've tried the flippy thing removing the battery and rebooting. Random. (Ha, now I have the mouse but no keyboard... til it goes bye bye again). I have the Preferences window open all the time now to see what's going on. Sometimes it just goes away. Sometimes (like now) only one is "connected". Sometimes I can work happily for hours and sometimes not at all or ... random.
The little check just came back on but the mouse & keyboard still won't connect. I also get a window a million times a day (also random) saying that bluetooth can't connect to the internet. I never wanted it to. Where did that come from?
What can I do? As a freelance translator and zebsite editor, I NEED this equipement!
Thank you!
Sari
PS Currently "No information found." in "About this Mac" in the Apple menu... But suddenly they both are working!!!!! Just now; like that; HUP now gone along with the little check in the "on" box ?????? Talk about real time commentary...

That they both quit working at the same time suggests a Bluetooth or software problem in the computer. You'll need to borrow (or get) a wired mouse and keyboard to troubleshoot this.

Problem with xfce and/or mouse and keyboard

Hi!
Two days ago I've turned on my laptop with Arch and the display manager Slim has frozen immediately. Later on Single-User mode I've uninstalled it. Now in normal mode when I type "startxfce4" everything is showing up, but the mouse and keyboard don't work. I know it's not frozen, because animation of mouse and CPU Frequency Monitor is on.
Strange fact is that laptop is not connecting with the Internet, so now I don't know where the problem is.
It's happening when I start xfce both from user and super user.
Just before those troubles I've updated everything with "pacman -Syu", but I haven't seen anything strange. Also the computer could have been roughly turned off (by unplugging power supply), when was turning on.
Thanks,
Gaba

Sorry for not replying, but I didn't have access to my laptop by this time.
On grub I have only normal mode and 'fallback' mode, so I have result from 'journalctl' from normal mode.
I'm sending the fragment of this file where you can see everything after I typed 'startxfce4' in console:
http://codepad.org/8pYIj8qC
I see that something is wrong, but after some attempts I don't know how to fix this ^^
Edit:
Oh, I forgot to write, that I've tried activate some drivers from 'lspci -k' (there were no "Kernel driver in use:..." in almost every device), but it didn't fi anything.
Last edited by gargoyle (2015-03-15 23:20:18)

External mouse and keyboard no longer work after 10.8.5 upgrade

Today I upgraded from OSX 10.8.4 to 10.8.5 on my macbook pro 17". This upgrade caused by external mouse and keyboard to completely stop working. I tried installing the 10.8.5 "combo" install (http://support.apple.com/kb/DL1676) and also tried resetting the PRAM, but neither action had any effect.
I also tried restoring to an older time machine backup with 10.8.4, but could only figure out how to restore files, not the entire system.
I've lost a day of work at this point, I need help... How can I get back to 10.8.4 or get the mouse/keyboard working again on 10.8.5??

Try booting into the Safe Mode. Disconnect all peripherals except those needed for the test. Shut down the computer and then power it back up. Immediately after hearing the startup chime, hold down the shift key and continue to hold it until the gray Apple icon and a progress bar appear. The boot up is significantly slower than normal. This will reset some caches, forces a directory check, and disables all startup and login items, among other things. When you reboot normally, the initial reboot may be slower than normal. If the system operates normally, there may be 3rd party applications which are causing a problem. Try deleting/disabling the third party applications after a restart by using the application uninstaller. For each disable/delete, you will need to restart if you don't do them all at once.
Safe Mode
Safe Mode - About

Mouse and Keyboard Preferences don't stick?

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