Mouse and keyboard stop working ocassionally and I have to re-boot the computer. does anyone else have this issue?
I have a pwoer Mac with a dual quad processor and current os. If I turn off the computer at night and power up the next day my wireless mouse and keyboard do not work nor does my hardwired mouse. I have to hold the power button to re-boot the computer to get it to work.
Open console in Applications>Utilities, check the system log for the date/time of the last problem & the Startup right after that for clues.
And/or...
One way to test is to Safe Boot from the HD, (holding Shift key down at bootup), run Disk Utility in Applications>Utilities, then highlight your drive, click on Repair Permissions, Test for problem in Safe Mode...
PS. Safe boot may stay on the gray radian for a long time, let it go, it's trying to repair the Hard Drive
Reboot, test again.
If it only does it in Regular Boot, then it could be some hardware problem like Video card, (Quartz is turned off in Safe Mode), or Airport, or some USB or Firewire device, or 3rd party add-on, Check System Preferences>Accounts>Login Items window to see if it or something relevant is listed.
Check the System Preferences>Other Row, for 3rd party Pref Panes.
Also look in these if they exist, some are invisible...
/private/var/run/StartupItems
/Library/StartupItems
/System/Library/StartupItems
/System/Library/LaunchDaemons
/Library/LaunchDaemons
Similar Messages
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I received an Keynote update notice on my Mac Air. I updated and now can not get into my saved keynote docs. I am being asked to upgrade again and purchase the upgrade. Anyone else having this issue?
Try this repair, ensure you complete all the tasks and in the order shown:
1 delete all the iWork applications if you have them, not just Keynote, use Appcleaner from Mac Update to do this, its freeware
2 restart the Mac; Apple menu > restart
3 immediately after the start chime, press the shift key until you see the Apple symbol.
let it fully boot up, it will take longer as the OS is repairing the drive
4 when fully booted, go to Applications > Utilities > Disc Utility; click on the boot drive then First Aid tab and click repair disc permissions
5 when complete, restart the Mac normally
6 install Keynote from the Mac App Store
Please report back to let us know if this helped. -
How do you solve the problem of the magic mouse constantly disconnecting? I have changed the batteries and turn it on and off, but the only way to get it to reconnect seems to be re-starting the computer. Any thoughts? Thank you.
Greetings Beth,
Wireless devices are susceptible to interference. Review this article for common sources: http://support.apple.com/kb/TS3048#5
They are also very sensitive to low power. Make sure you are using VERY fresh batteries. If they have been sitting on a shelf for months they don't count as fresh IMO.
Troubleshooting steps to try after you read that article at the top:
Remove the following to the trash: Macintosh HD > Library > Preferences > com.apple.Bluetooth.plist
Restart the computer and re-pair the mouse and keyboard
If issue persists reset the SMC:http://support.apple.com/kb/HT3964
If the issue persists reset the PRAM:http://support.apple.com/kb/HT1379
Hope that helps! -
My iPhone 4s is very tempremental. One day it's fine, the next I find it hasn't recieved calls or texts that have been sent to me and it won't make calls or send texts either! I've found that if 3G is turned on it seems to help but do I really need to have 3G on all the time?
How are you turning off 3G? If you are putting it in Airplane mode this is why you haven't received any calls or texts, they both run on voice data which you turned off.
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My RDIO app no longer works on my iPad. Does anyone else have this issue?
My RDIO app is not working on my iPad since they did an update. Does anyone else have this issue?
Hi klucas54,
Thanks for visiting Apple Support Communities.
If the RDIO app is not working after the app was updated, start with the helpful troubleshooting tips in this article:
iOS: An app you installed unexpectedly quits, stops responding, or won’t open
Best Regards,
Jeremy -
Apple wireless mouse and keyboard stop working ... now says OS X version and bluetooth incompatible
For no apparent reason my apple wireless mouse and keyboard stopped working. I was not upgrading or installing anything, the batteries are good, nothing was changed as far as I know. Now bluetooth discovers the paired devices, connects for about 30 seconds, the disconnects ... or stays connected but doesn't work.
What's happenned ... I'm rushing to finish a big job ... any ideas? I've tried re-pairing but doesn't work ... says that OSX version may be incompatible with device bluetooth ... I'm using Lion so maybe there is another lion problem?Hello:
Barry: What do you mean with "making devices favorites"?
This is the method:
Go to system preferences>bluetooth. Highlight an item in the sidebar. If detailed information does not appear, click on the little gear and select show more info. Then click on the gear again and select favorite.
And how could an hardware-related problem be (temporarily) solved rebooting the OS?
Intermittent problems are, IMHO, most often caused by hardware. Restarting will occasionally "fix" problems - why, I do not know.
Barry -
The forward, back, refresh, and stop buttons are not working. Even after installing the latest Firefox update. Also my home page stopped loading upon startup even tho I have it setup to do so. Anyone else experiencing these issues? This is my second request for help and of course, Firefox on-line support is always closed.
Those are all symptoms of a problem with the places.sqlite file, for details see http://kb.mozillazine.org/Locked_or_damaged_places.sqlite
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HELP!! Does anyone else have their entire keyboard stop working with photoshop?
This varies for me but most of the time whenever I use Photoshop CC and CS6 my ENTIRE keyboard stops working. Not just the shortcuts but even in other apps too. The only keys that remain functional are the fn, control, option, shift, delete, all of the F keys, and command keys. I am not sure if this is due to me not having enough ram (I have 4 GB). Does anyone else have this problem and if so what did you do to fix it?
I also have this issue and it's driving me bonkers.
Latest Photoshop CC, up-to-date.
Win 8.1 Pro
Das Keyboard Pro on USB3 port.
Issue only with Photoshop - no other applications.
I have tried a brand new machine and a brand new keyboard (replaced my main workstation recently), so I know for sure it's not an issue with any of my hardware. I also know for sure that it's not an issue belonging only to one OS version, as I had the same issue with win7pro and win8.1pro.
For me the issue is that ALL keyboard keys stop responding completely in Photoshop until I hit the Windows key or otherwise maximise/bring to focus any other application, such as desktop or Outlook etc. Then I immediately bring Photoshop CC back into focus and the keyboard works again. Then after a few moments/clicks/commands the keyboard dies again.
The issue is 100% local to Photoshop CC, is not related in any way to Wacom drivers (I don't have any installed and don't use a tablet), is not related only to one OS and is not hardware related, as far as I can tell. Once again, I've had these issues on-and-off across 2 different machines with different keyboards.
I'm wondering if it's related to Teamviewer, since TV creates focus issues with certain other applications/games etc. I will try with TV closed and see if the problem goes away.
All CC apps are up-to-date. -
When safari is in full screen mode and I move the mouse to the top of the screen to bring up the menu bar and the bookmark bar, it does nothing. Is anyone else having this issue?
ThanksI just tested that since I hardly ever use full screen mode, this was the first time since I upgraded to Mountain Lion, and it worked fine for me.
Try shutting Safari down and see if that changes anything.
If that doesn't change anything, try shutting down and then rebooting.
Allan -
My daughter bought a 4th generation ipod classic without a charger. The ipod was working just fine, but then we tried to charge it using a brand new charger for an Ipod Touch. It won't charge and someone online someone posted that there ipod touch charger worked on the ipad, phone and whatever else he had but it wouldn't work on the classic. Anyone else have this same issue? Any solutions?
The ipod did not come with a power cord as we purchased it used from ebay. The ipod was half charged when we received it and it worked well enough to transfer songs to my computer (the previous seller didn't delete their 2000 plus songs). My son then used the same cord on his computer to transfer the songs, but processed an update to the ipod and after that,it wouldn't work. So, I'm not sure if we received a bum ipod, an update issue or we have a charger issue, but the cord we used to transfer the songs came from my son's brand new ipod touch. We've also tried 2 other chargers from ipods we have in the house, 1 being a wall charger.
One individual posted online that he took his ipod classic, mac and phone overseas with one charger and it worked fine on all but the classic. So, I'm thinking that they cords may not be universal. Online I've read that it must be a 6 pin firewire, high power 2.0 usb cord. Or that I need to purchase an applie charger. We don't live close to an apple store and I'm reluctant to order one just to have it NOT work.
My daughter is learning the hard way that buying off of ebay is not always the best solution to a cash strapped 12 year old.
Any other advice is greatly appreciated. -
"itunes could not restore the iphone because the password was incorrect" I know for a fact im using the correct password. and it has previously worked. is anyone else having this issue.
Hi, I also get the message "itunes could not restore the iphone because the password was incorrect" though I am never prompted to enter a password anywhere! Nor was the backup password encrypted to begin with! Really strange, any pointers will be greatly appriciated!
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i just upgraded from snow leopard v10.6.8 to os x mountain lion and my scroll bar has disappeared on all my applications on the internet. does anyone know a patch to get the scroll bar to work.
Open General preferences in System Preferences. You can set the desired scrollbar behavior there.
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Radeon HD 5770 graphics card works perfectly with my MAC Pro 1,1 and Adobe CS6. However, I upgraded to Adobe CC and Photoshop CC disabled some filters and 3D functionality. The preference panel for Performance/Graphics Card in Photoshop CC is greyed out and inaccessible and shows this message -
"Photoshop detected an error in your display driver. Update or reinstall the driver and check Use Graphics Processor to retry."
I still have Photoshop CS6 installed and it still works perfectly. Anyone else with this issue? Is there a driver update for this compatable with my setup?
OS 10.7.5
Mac Pro 1,1
20gb ram
ATI Radeon HD 5770 Graphics Card
30" Apple Cinema HD displayafter going round with this Adobe was able to find the fix....opened the "show content" folder for the application Photoshop CC (control click on the application folder) and navigate to the sniffer file and rename it by putting a tilda ~ in front of the name..." ~sniffer ", close and open PhotoshopCC...and voila, problem solved... Thankyou Adobe support
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When unlocking my iphone 5 with the camera slide, my volume controls won't work on video playbacks. However, if I unlock the phone normally and open the camera roll I am able to watch my videos with the control of the volume. Anyone else notice this?
Thank you.Who can help me what are the symbols of a moon and a lock with a partial circle around it not allowing me to turn on or off my phone
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My new IPad mini has poor wifi reception. It goes in and out. My IPod, Iphone4, Ipad1 and Ipad2 work fine. What can I do? Does anyone else have this problem?
The quickest way (and really the only way) to charge your iPad is with the included 10W USB Power Adapter. iPad will also charge, although more slowly, when attached to a computer with a high-power USB port (many recent Mac computers) or with an iPhone Power Adapter (5W). When attached to a computer via a standard USB port (most PCs or older Mac computers) iPad will charge very slowly (but iPad indicates not charging). Make sure your computer is on while charging iPad via USB. If iPad is connected to a computer that’s turned off or is in sleep or standby mode, the iPad battery will continue to drain.
Apple recommends that once a month you let the iPad fully discharge & then recharge to 100%.
How to Calibrate Your Mac, iPhone, or iPad Battery
http://www.macblend.com/how-to-calibrate-your-mac-iphone-or-ipad-battery/
At this link http://www.tomshardware.com/reviews/galaxy-tab-android-tablet,3014-11.html , tests show that the iPad 2 battery (25 watt-hours) will charge to 90% in 3 hours 1 minute. It will charge to 100% in 4 hours 2 minutes. The new iPad has a larger capacity battery (42 watt-hours), so using the 10W charger will obviously take longer. If you are using your iPad while charging, it will take even longer. It's best to turn your new iPad OFF and charge over night. Also look at The iPad's charging challenge explained http://www.macworld.com/article/1150356/ipadcharging.html
Also, if you have a 3rd generation iPad, look at
Apple: iPad Battery Nothing to Get Charged Up About
http://allthingsd.com/20120327/apple-ipad-battery-nothing-to-get-charged-up-abou t/
Apple Explains New iPad's Continued Charging Beyond 100% Battery Level
http://www.macrumors.com/2012/03/27/apple-explains-new-ipads-continued-charging- beyond-100-battery-level/
New iPad Takes Much Longer to Charge Than iPad 2
http://www.iphonehacks.com/2012/03/new-ipad-takes-much-longer-to-charge-than-ipa d-2.html
Apple Batteries - iPad http://www.apple.com/batteries/ipad.html
Extend iPad Battery Life (Look at pjl123 comment)
https://discussions.apple.com/thread/3921324?tstart=30
New iPad Slow to Recharge, Barely Charges During Use
http://www.pcworld.com/article/252326/new_ipad_slow_to_recharge_barely_charges_d uring_use.html
Tips About Charging for New iPad 3
http://goodscool-electronics.blogspot.com/2012/04/tips-about-charging-for-new-ip ad-3.html
Prolong battery lifespan for iPad / iPad 2 / iPad 3: charging tips
http://thehowto.wikidot.com/prolong-battery-lifespan-for-ipad
iPhone, iPod, Using the iPad Charger
http://support.apple.com/kb/HT4327
Install and use Battery Doctor HD
http://itunes.apple.com/tw/app/battery-doctor-hd/id459702901?mt=8
In rare instances when using the Camera Connection Kit, you may notice that iPad does not charge after using the Camera Connection Kit. Disconnecting and reconnecting the iPad from the charger will resolve this issue.
Cheers, Tom
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