Mouse and trackpad just not working - can't use machine

Hi there,
I have a late 2009 iMac running an up to date version of Mountain Lion and all has been well until today.
My iMac behaving very oddly with my trackpad. I have tried switching it our for a wired mouse and I get the same results. This is what I am experiencing:
The iMac behaves as though I have either:
clicked and held my finger down - on my desktop when  I move the cursor around the iMac thinks I'm trying to select an area
right clicked - when I try and click on an icon in the dock, the right click options appear
Additionally I am experiencing the following
iMac doesn't respond to me clicking on an icon
I can't select an option, ie if I do select an option such as 'Continue' (more of that later*) I  can't get the iMac to respond to me clicking it
Before switching over to my mouse I replaced the batteries in my BT keyboard and the trackpad. I've also tried attaching a USB keyboard (albeit a PC one)
I have tried the following:
resetting the V/P RAM
booting in Safe Mode
Shutting down, unplugging everything (inc power cord) and left for 10 mins before rebooting
Booting in recovery mode and reinstalling M Lion - I can't even do this
* When presented with the recovery options I can scroll through the 4 options with the up down arrow keys, I can select 'Continue' with the mouse or trackpad (it goes a solid blue colour) but I move forward - either by clicking it or hitting Enter on the keyboard.
I'm now totally stuck as when I reboot (there's been a fair few forced ones) I can't even select my user profile (or any of the Resart/Shut Down options)
Time to make a Genius Bar apppointment, or is there something else I can do?
Thanks
EDIT: I did manage to select my wife's user profile and eventually got into the system, and very strangley if I access the iMac via LogMeIn on my work PC it responds excatly as it should. I can click, select as normal. Even when I'm doing this remotely my trackpad and mouse continue to behave incorrectly (as described above
Message was edited by: TWH3

Man.. I is such a fool sometimes.
So I reinstalled ML - which on my cruddy 4 MB ADSL connection took a fair while. And still the problem was there.
Then I tried one small thing... take the batteries out of the trackpad and then try using the wired mouse. BINGO.
After a few more tests it has bceome clear that it was the trackpad that was at fault. Not my iMac, not my OS. Having it on would screw up what the wired mouse was trying to do. Should've checked that HOURS ago.
I have a spare trackpad (I used to have a Mac from work and bought myself a trackpad for it. No longer have a Mac for work as a switched employers, but ironcially willbe getting one next week!). I have installed the 2nd trackpad and all works fine.
Lesson learned - do more thorough diagnostics!
I'm off to cancel my Genius Bar apppointment

Similar Messages

  • Bluetooth Mouse and keyboard STILL Not working can someone help me?

    i have an apple Bluetooth Keyboard and wireles mighty mouse. Since i have installed leopard months ago it was working fine but then my mouse and keyboard stopped pairing with my Powerbook it recognises the devices but the refuse to pair i changed the batteries and installed the software that cam ith the keyboard and mouse and still nothing works.
    Can someone help me please

    After updating to 10.5.2 I am still experiencing problems with my Apple wireless mouse and keyboard. This is a Leopard issue ( here is just one blog on the topic
    http://aralbalkan.com/1086 ) in 2005 I purchased a Mac Mini which I love and never experienced a Bluetooth problem till I installed Leopard several months ago, now at least once a week, on average 2-3 times a week, I loose connection with the keyboard or the mouse and it takes awhile to re-establish the connection. I was hoping the last upgrade would address this issue but no such luck.

  • Windows 10 install (64 bit). Mouse and keyboard do not work, can't click through setup configuration.

    I've tried with both upgrade and iso installation (starting from Windows 7), but for some reason, after setup is finished and I get into the configuration area (IE, accepting license agreements or choosing network or choosing express setup), I do not have
    a mouse and keyboard to do anything with.  The keyboard and mouse are powered, but aren't giving input.  For example, toggling cap's lock does not show up on the keyboard's lights.
    Keyboard is Razer Black Widow, mouse is Gigabyte M8000X.  I also tried with a Microsoft wireless mouse/keyboard pair with the Razer unplugged during setup (Reason being, a separate razer setup window would appear during the 'configuring devices' stage).
     I am able to install to virtual box, but I've only tried the 32 bit installer.  I have not yet tried the 32 bit installer on the actual machine, and I have not yet tried booting to the CD.

    Review these,
    http://www.tenforums.com/tutorials/1950-windows-10-technical-preview-clean-install.html
    http://www.tenforums.com/tutorials/2108-windows-10-dual-boot-windows-7-windows-8-a.html
    http://www.tenforums.com/tutorials/2087-hyper-v-virtualization-setup-use-windows-10-a.html

  • Can not install windows 7 pro using boot camp as mouse and keyboard will not work Help please

    I have a new iMac and trying to install Windows 7 Pro using boot camp. I have reached the stage of starting to load windows from the DVD then discovered the mouse and the keyboards not working so I could not interact with windows installation.

    Open, if not so already, the Windows formatter. Identify the BC Windows partition. It will be the one listed with the proper size you created and/or will be labeled as a C: drive. Be careful you select the right one or you may be corrupting the entire drive.
    Format the partition as NTFS.

  • Keyboard and trackpad are not working, Keyboard and trackpad are not working

    I'm using MBP 15" late 2008 with Maverick OS. A couple of days ago, the internal keyboard and trackpad are not working at all. I did all the troubleshooting. I even reformat it; installing the snow leopard and re-installing the maverick but no good result. I believe there's no problem with my keyboard because i can still do PRAM on my lappy. Everytime i'm booting up my MBP, it always looking for bluetooth trackpad and keyboard. I have not used those bluetooth peripherals from day 1 i've started using MBP. I just read on the internet about the same problem has happened on MBP 13" retina and APPLE fixed it by updating the software. I wish Apple will also do something for the old MBP to fix the intermal keyboard and trackpad problem.

    Reset SMC.     http://support.apple.com/kb/HT3964
    Choose the method for:
    "Resetting SMC on portables with a battery you should not remove on your own".

  • My macbook pro mid 2009 keyboard and trackpad is not working.

    My macbook pro mid 2009 keyboard and trackpad is not working. it was working perfectly fine a week ago and it stopped. i tried using a external wireless mouse and keyboard but only the mouse will work!! They keyboard lights up when it is booting up but when i try to sign in, nothing types or the mouse wont work. i am fine if the mouse doesnt work because i can use an external one but can someone please help me?!

    The best option is an appointment at an Apple store genius bar and have the technicians diagnose the problem.
    Ciao.

  • I AM USING KEYBOARD WITHOUT MOUSE AND LETTER "H" NOT WORKING

    I AM USING KEYBOARD WITH NO MOUSE AND LETTER "H" NOT WORKING
    DOES SOMEONE KNOWS WHAT CAN BE DONE.
    THANK YOU
    MARIA

    I saw this issue before where cause was a bad preference for another application.
    When I had the "can't type Shift H" problem in Entourage, it was a corrupt preference for FlightCheck, a preflighting program I use in conjuction with QuarkXPress that was the culprit.
    First determine if the problem is in your User’s folder by creating a new User in System Preferences and test for the problem there. If it goes away then you know the problem is in your User’s folder.
    Use new User to test for problems
    Let us know the results

  • Touchsmart 520-1047c Mouse and Keyboard will not work after sleep mode

    I have an issue which I need some help with. When my computer goes to sleep the wireless mouse and keyboard will not work unless I restart, however each one will wake the system up but will not operate after that. I have tried just making the display go to sleep, both go to sleep but that makes no difference same issue occurs. The only work around I have found is going into the power settings and turning the sleep mode off for booth the computer and display. This does not solve the problem it just masks it. New batteries, unplugged and replugged the dongle, updated the bios and all drivers. Don't know what else to try. Anybody know how to fix this? Thank you in advance for your help.

    Hello , Welcome to the HP Forums, I hope you enjoy your experience! To help you get the most out of the HP Forums I would like to direct your attention to the HP Forums Guide First Time Here? Learn How to Post and More. I understand that the mouse and keyboard on your desktop computer does not work if your computer enters sleep mode, and I would be happy to assist you in this matter! To correct this issue, I recommend following the steps in this document on Troubleshooting sleep and hibernate issues (Windows 7). This should help enable your system to wake from sleep mode using your wireless keyboard and mouse. I also recommend connecting wired peripherals to diagnose the functionality of your keyboard and mouse. If your system is still not able to wake from sleep mode, please follow the steps below to restore the default power schemes on your computer: Step 1. Click the Start button
    Step 2. In the search box, type "Command Prompt"
    Step 3. Right-click Command PromptStep 4. Click Run as administrator
    Step 5. At the command prompt, type powercfg /restoredefaultschemes and press Enter  reference: http://superuser.com/questions/669571/windows-8-1-64-bit-power-schemes-gone Please re-post with the results of your troubleshooting, as well as the requested information above. I look forward to your reply!
    Regards  

  • Hello, I am a user of the iPhone is not the place for bi çıkıcak turkey apple brand products and product support and equipment does not work as it used to fix and send back waiting for your help. Please support me in this regard quit

    Hello, I am a user of the iPhone is not the place for bi çıkıcak turkey apple brand products and product support and equipment does not work as it used to fix and send back waiting for your help. Please support me in this regard quit

    We are all iphone users just like you.
    Do you have a question for fellow iphone users?

  • Tried to restore my mac pro, now it`s not working, can i use the time machine backups?

    Tried to restore my mac pro, now it`s not working, can i use the time machine backups?

    Yes.

  • My iMac mouse and trackpad will not scroll or swipe.  as far as I can tell, the settings are correct.

    I've had this Imac for a year and have had no problems until the mouse and trackpad both stopped scrolling a few weeks ago.  I'm guessing it is some setting that is causing this since both are not working but I'm about to toss this out the window cause Apple makes it nearly impossible to use the software without the ability to scroll and swipe.  I have checked the obvious settings.  Please Help!!

    how do you try to scroll ?
    some people are used to trackpads scrolling when they move their finger out in the right side or the likes
    with newer macs one scroll by placing 2 fingers beside eachother and moving them up and down

  • Cursor arrow gone from solid black to having white lines go through it and trackpad is not working properly in mail and adobe acrobat - anyone know how this could have happened and how to solve it?

    Can anyone help me?  Concerned that I may have some kind of malware.  My cursor arrow and trackpad are behaving strangely,  The cursor used to be a solid black arrow but now seems to have horizontal white lines running through it.  The trackpad does not function normally either.  For example, when I use my trackpad to scroll up and down in mail  it sometimes works and sometimes does not.  In adobe acrobat it sometimes does not work.  In facebook, the cursor does not line up behind the menu keys as it should.
    Any one know how this might have happened and how I can stop it?

    Please read this whole message before doing anything.
    This procedure is a diagnostic test. It’s unlikely to solve your problem. Don’t be disappointed when you find that nothing has changed after you complete it.
    The purpose of the test is to determine whether the problem is caused by third-party software that loads automatically at startup or login, by a peripheral device, by a font conflict, or by corruption of the file system or of certain system caches.
    Disconnect all wired peripherals except those needed for the test, and remove all aftermarket expansion cards, if applicable. Start up in safe mode and log in to the account with the problem. You must hold down the shift key twice: once when you boot, and again when you log in.
    Note: If FileVault is enabled, or if a firmware password is set, or if the boot volume is a Fusion Drive or a software RAID, you can’t do this. Ask for further instructions.
    Safe mode is much slower to boot and run than normal, with limited graphics performance, and some things won’t work at all, including sound output and Wi-Fi on certain models. The next normal boot may also be somewhat slow.
    The login screen appears even if you usually login automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.
    Test while in safe mode. Same problem?
    After testing, reboot as usual (not in safe mode) and verify that you still have the problem. Post the results of the test.

  • Keyboard and trackpad does not work.

    Hey guys~
    I have the late 2009 Unibody Macbook Pro and just yesterday both my keyboard and trackpad have stopped working. I was wondering if anyone else has experienced this and know of a solution. I made upgrades to the macbook (added more memory and a better HD) but that was back 9 months ago. Ive tried reseting the PRAM but I can't because the keyboard just doesnt work at all. I had to run out and buy a temporary external keyboard to plug into the USB. Any help would be appreciated. Thanks in advance!

    I forgot to mention that my power button did work but everything else, keyboard and trackpad, didn't! Anyway, I shutdown my laptop, slept, and turned it back (in hopes that it might work instead of restarting it like before). Now my keyboard and trackpad works! Thank goodness! I was about to go to the Apple store upset too! 

  • I can not access FireFox. I re-downloaded a new version and it does not work. It used to work.

    This message comes up on the screen:
    Unable to connect.
    Firefox can't establish a connection to the server at www.google.com.
    The site could be temporarily unavailable or too busy. Try again in a few
    moments.
    If you are unable to load any pages, check your computer's network
    connection.
    If your computer or network is protected by a firewall or proxy, make sure
    that Firefox is permitted to access the Web.
    I have tried restarting the computer and that did not work. I have checked access and it should be ok.
    Please let me know how to fix the problem.

    hello rotary, please see [[Fix problems connecting to websites after updating Firefox]]

  • After update, keyboard and trackpad does not work on MBA but wireless mouse works. I don't use a wireless keyboard. Stuck at login because need to enter pw. Anyone have this issue? Please help!

    My Macbook Air (13", mid 2011) right after I did the Maverick OS update. My keyboard on Macbook Air is not working and it says "There isn't a keyboard connected" (Bluetooth Keyboard Setup). I do not use a wireless keyboard. Apparently my bluetooth works because my wireless mouse works. I am currently stuck at my login screen not being able to get in because I can't even enter my password. I am, however, able to login as guests and get to the Keyboard viewer to type things with my wireless mouse. I really need my keyboard to work to use for my job. I need help please!

    I forgot to mention that my power button did work but everything else, keyboard and trackpad, didn't! Anyway, I shutdown my laptop, slept, and turned it back (in hopes that it might work instead of restarting it like before). Now my keyboard and trackpad works! Thank goodness! I was about to go to the Apple store upset too! 

Maybe you are looking for

  • Oracle 11gR2 RAC Root.sh Failed On The Second Node

    Hello, When i installing Oracle 11gR2 RAC on AIX 7.1 , root.sh succeeds on first node but fails on the second node: I get error "Root.sh Failed On The Second Node With Error ORA-15018 ORA-15031 ORA-15025 ORA-27041 [ID 1459711.1]" within Oracle instal

  • How come i cant update my ipod up to IOS7?

    i have been stuck with the update 6.1.3 for quit awhile and i know a lot of my friends are updated to IOS7 and they even have ipods. My ipod is the 32gigabite 4th generation.

  • Serial number Air not accepted during registration AppleCare

    Not sure if this is the right place for this. I just bought my MacBook ait today, including an applecare protectionplan. While registrating, AppleCare doen't seem to want to accept my serial number. I'm pretty sure I entered the right number, several

  • Trying to reinstall lion os on MacBook

    I am trying to reinstall lion on my MacBook air, but it just says its trying to verify details with apple but nothing else happens? When I boot up the MacBook, a utilities window opens with 4 options to choose from. I select reinstall mac os x and th

  • Chrome Browser - with NWBC, ScreenPersonas or BI

    Due to recent high-risk viruses and malware problems with IE - we are considering switching our default browser from IE to Chrome across the organization. Can anyone comment on risks/issues of ScreenPersonas, NWBC or BI with Chrome browser?