Mouse freezing after sleep

After I updated to Lion, I've been having the following problem: I will go to my computer after it has been asleep and try to wake it. My mouse (a magic mouse) won't wake the computer but my keyboard (a usb keyboard) will. Once the computer wakes, the mouse will not work, although I can plug a USB mouse in that does work. However, when it wakes after doing this, I have no internet connection whatsoever. At this point, I can't get my computer back to sleep, and the only thing I can do is turn off the computer and restart it. Once I do that, everything is back to normal. The last time this happened, I tried going to the system preferences to check my mouse settings before restarting. When I did this, system preferences froze up. Does anyone know why my Mac is doing this or how to fix it? This happens once every week or two, and it's getting really annoying.

Make sure the batteries are fresh in the mouse.
Try re "pairing" the mouse.
Open System Preferences - Bluetooth.
Select the mouse in the panel on the left then click - (minus).
Now restart your Mac.
Open System Preferences - Bluetooth
Click + (plus) or Set Up New Dvice
(Make sure On and Discoverable are selected)
That should re "pair" the mouse for you.
If that didn't help, go to /Library/Preferences.
Move the com.apple.Bluetooth.plist file to the Trash. Restart your Mac.
See if that helped.

Similar Messages

Mouse freezes after being in a sleep mode

My Mouse Freezes after being in a Sleep Mode. Need to restart computer to free up. I have reset the PRAM...No difference.

My wireless mouse also freezes when awaking from sleep mode and requires a forced computer shutdown. I have isolated the problem to some incompatibility issue with my printer, an HP AIO connected via USB and set as a "shared" printer. To avoid the problem, if I disconnect the printer before allowing sleep mode, and only reconnect after awaking the computer from sleep. The problem is then eliminated, but not how I want to operate. I have tried uninstalling and reinstalling the printer software but no help.
Any ideas?

USB mouse freezes after wake from sleep.

Since the 10.8.2 update my Logitech USB mouse freezes after waking up the computer from sleep or when it goes into energy save from non use. This also happens to my brand new MBPR. I tries repair permissions and reset the smc. Any suggestions?

I get a frozen mouse (Microsoft Intellimouse Optical) on my 2012 Mac Mini running Mavericks (it did it with Mountain Lion also) when waking from sleep about 75% of the time which works again if I unplug/replug it (light is on and mouse buttons work when it's frozen, but the pointer won't move). It does this whether I use a built-in USB3 port, a USB2 hub and now also with my new USB3 hub.
However, my 2008 Macbook Pro also has an Intellimouse connected to it when docked and it NEVER freezes when waking from sleep whether using the built-in USB2 port or a Gmyle USB3 card port. Either way, the mouse wakes fine and it's the SAME MODEL MOUSE and SAME OSX verison. I have no idea why the inconsistency. It ***** because "Wake on Network Activity" FINALLY works right here in Mavericks with XBMC on my Mac Mini so there's a perfect opportunity to save some electricity. I got excited when it woke up two times in a row with 10.9.1 and set up my sleep controls only to find it wouldn't go to sleep with the Energy Savings menu because I have an external USB3.0 3TB media drive connected (at all times). I finally found out (through more patient testing) that once the drive spun down (possibly on its own power saving timer as I'm not sure the "Shut down hard drives when possible" setting works in Mavericks; it was messed up in Mountain Lion in 10.8.4 and even though 10.8.5 fixed it, I'm not sure Mavericks is using the same code. It doesn't seem to shut down any faster with or without the setting on and shuts off several minutes after the computer attempts to go to sleep (on a 1 minute test setting; I think WD defaults to 10 minutes in firmware).
Anyway, once that was resolved and I saw it would go to sleep eventually once the drive spun down (it will sleep instantly if I select SLEEP from the Apple menu which I find odd if it's such a big deal that it's connected....), I thought OH BOY! I'm all set. Then I woke it from that sleep and found my mouse was frozen again..... :-( What a PITA to unplug/plug the mouse every time it wakes from sleep. It's not worth it. I'll just have to pay the extra few bucks in electricity each month I could have saved to avoid such a freaking nightmare hassle. Why on God's Green Earth, Apple CANNOT or WILL NOT fix their darn energy savings features is just beyond me. Instead of spending all their time making horrible horrible ugly icon/GUI updates to iOS and making it slower and slower and slower, why don't they actually fix some darn bugs in OSX for once in their lives.... I'm starting to think I should give Windows another chance I'm so annoyed right now. But then I think about having to run a malware program and have that program update and Windows software/security updates 3x a day and I think I can just deal with the Mini not sleeping.....
I'd like to know why Apple couldn't figure out those of us with multiple monitors would want a dock on BOTH monitors all the time either (first side-mount docks wouldn't migrate and now in 10.9.1, bottom-mounted docks won't migrate here either, leaving a dock on one monitor all the time and if that's the monitor that is showing full-screen video, you lost your dock completely while the video is playing. They finally figured out after a full decade that having a menu bar on both screens would be a good idea, but it just didn't occur to them that the same is true of the dock. How much are they paying these guys? Too much apparently (or is it too little to attract talented thinkers? Nah, it couldn't be since we give them feedback and they just ignore it).

Mac Mini: Mouse unresponsive after sleep.

Hello,
I'm trying to help a friend with her Mac Mini. For some reason the mouse is unresponsive after the computer sleeps. I've tried using different mice to the same result. I have tried using different USB ports to the same result. Anything else plugged into USB is fine, its just the mice that are unresponsive. The only way to resolve the problem is to force a restart. The machine is stock running 10.5.1
Any ideas?
Thanks
Rany

I just bought a Mac Mini with Leopard, using wired Mighty Mouse, and also have the problem of the mouse freezing after logout.
I have found that the mouse will freeze if the logout confirmation button is pressed with the mouse instead of return. Scrubbing the mouse rapidly across the screen while the system is processing the logout causes the mouse to freeze up almost every time.
The work-around seems to be to use return logout, and don't touch the mouse until the login screen is presented.
This problem also occurred with a Logitech mouse, which is why I bought the wired Apple mouse. (In order to isolate the problem to Apple hardware or eliminate the problem.)
I hope that this problem is fixed soon -- I've just switched over from Windows Vista and am downgrading my old Dell box to Windows XP, because I wouldn't give Windows Vista to my worst enemy!

Help: Macbook freezes after sleep and gray screen freeze on startup

I've got a new MacBook (45 days old, minimal usage) and I'm starting to have some problems.
When my computer goes to sleep after inactivity I have a hard time waking it. The screen turns on right away but the mouse/cursor remains frozen. The computer does not respond to any keyboard commands. I usually have to reboot the machine when this happens. I noticed this problem a few weeks ago and it has since become more and more frequent.
I've also noticed that with some regularity my computer freezes on the gray screen during start up and never reaches the mac icon. This has become more and more frequent since I first noticed the initial problem and happens one in every 3 or 4 startups.
I haven't installed any new software except for the regular software upgrades. Nothing extraordinary.
Is it possible that these problems are related? Am I doing something wrong?
Any help would be greatly appreciated.

The grey screen on startup may be the known issue, especially if you start to get vertical lines on the screen. If you can reboot using PRAM reset, go to the displays control panel, set the resolution to something besides your current resolution, then revert to your original setting. That should fix that part.
As far as the freezing after sleep goes, I had a similar issue where the macbook would not actually go to sleep (white light stayed solid), and opening the lid would result in a dimmed screen that I had to force-shut down the computer to get out of. After sending it in for RSD, this seems to have been resolved.

Satellite Pro A210 PSAFHE - Windows 7 - freezes after sleep/hibernate

I have a Satellite Pro A210 PSAFHE running dual boot Windows XP/7
Using Windows 7 - either 32 or 64 - the system always freezes after sleep/hibernate.
This never happens with XP which sleeps and hibernates OK..
There are no drivers at all for this notebook on the site http://eu.computers.toshiba-europe.com/innovation/download_drivers_bios.jsp?service=EU
I like System 7 and use it on my other computers but without sleep/hibernate I will revert to XP.

Hi
> There are no drivers at all for this notebook on the site http://eu.computers.toshiba-europe.com/innovation/download_drivers_bios.jsp?service=EU
Sorry mate but you are wrong.
All Win 7 drivers for Satellite Pro A210 are released on the Toshiba European driver page I recommend checking it again
Since this issue does not appear using Win XP, I can say for sure that this has nothing to do with the hardware but its a software related issue
I recommend updating the graphic card driver
Furthermore there is a new BIOS for Sat Pro A210 PSAFHEits v2.0
Check if you are using the latest version

Lion freezes after sleep

Anyone find a fix for the freeze after sleep on Lion

Try using disk utility to verify/repair your hard drive, also repair your permissions.

IMac 2007 freezes after sleep and then can't find hard drive after reboot.

I'm having a problem where my mid 2007 iMac (2.4 GHz core duo w/ 6 Gb of ram) freezes after sleep. It seems to happen only when an application was open at the time of sleep. The freeze manifests as the cursor turns into the spinning wheel, but the computer can't do anything. Command-option escape doesn't work. Most of the time after I reboot, the iMac can't find the hard drive. If I leave the computer off for 15 minutes then it will reboot ok. Is my hard drive going out or do I have another problem? I'm running Mountain Lion 10.8.5. I've repaired permissions, verified the hard drive and reset the NVram but I still have the problem.

Here is the console right before the time of the crash.
11/10/13 10:02:13.069 AM SyncServer[18050]: [0x7fe02140bde0] |DataManager|Warning| Client com.apple.Mail sync alert tool path /System/Library/Frameworks/Message.framework/Resources/MailSync does not exist.
11/10/13 10:02:13.912 AM com.apple.time[177]: Interval maximum value is 946100000 seconds (specified value: 9223372036854775807).
11/10/13 10:02:16.947 AM iCalExternalSync[18051]: [ICalExternalSync ]Encountered exception: *** -[__NSArrayM objectAtIndex:]: index 207 beyond bounds [0 .. 205] withStack: (
          0   iCalExternalSync                    0x000000010186ca60 iCalExternalSync + 125536
          1   iCalExternalSync                    0x000000010185bac9 iCalExternalSync + 56009
          2   iCalExternalSync                    0x000000010186b694 iCalExternalSync + 120468
          3   libdyld.dylib                       0x00007fff8abf17e1 start + 0
          4   ???                                 0x0000000000000005 0x0 + 5
11/10/13 10:02:16.948 AM iCalExternalSync[18051]: [ICalExternalSync ]NSException name:NSRangeException reason:*** -[__NSArrayM objectAtIndex:]: index 207 beyond bounds [0 .. 205]
11/10/13 10:02:16.959 AM SyncServer[18050]: [0x7fe02140bde0] |Server|Warning| lost connection 0x7fe021496b30 to com.apple.iCal
11/10/13 10:02:31.511 AM com.apple.time[177]: Interval maximum value is 946100000 seconds (specified value: 9223372036854775807).
11/10/13 10:02:32.786 AM iCalExternalSync[18053]: [ICalExternalSync ]Encountered exception: *** -[__NSArrayM objectAtIndex:]: index 207 beyond bounds [0 .. 205] withStack: (
          0   iCalExternalSync                    0x000000010618ba60 iCalExternalSync + 125536
          1   iCalExternalSync                    0x000000010617aac9 iCalExternalSync + 56009
          2   iCalExternalSync                    0x000000010618a694 iCalExternalSync + 120468
          3   libdyld.dylib                       0x00007fff8abf17e1 start + 0
          4   ???                                 0x0000000000000007 0x0 + 7
11/10/13 10:02:32.787 AM iCalExternalSync[18053]: [ICalExternalSync ]NSException name:NSRangeException reason:*** -[__NSArrayM objectAtIndex:]: index 207 beyond bounds [0 .. 205]
11/10/13 10:02:32.797 AM SyncServer[18050]: [0x7fe02140bde0] |Server|Warning| lost connection 0x7fe021434b60 to com.apple.iCal
11/10/13 10:04:21.138 AM com.apple.usbmuxd[29]: _SendAttachNotification Device f0:d1:a9:1b:e1:0b@fe80::f2d1:a9ff:fe1b:e10b._apple-mobdev2._tcp.local. has already appeared on interface 5. Suppressing duplicate attach notification.
11/10/13 10:04:46.805 AM iTunes[15640]: Entered:_AMMuxedDeviceDisconnected, mux-device:48
11/10/13 10:04:46.805 AM iTunes[15640]: Entered:__thr_AMMuxedDeviceDisconnected, mux-device:48
11/10/13 10:04:46.806 AM iTunes[15640]: tid:16dcb - Mux ID not found in mapping dictionary
11/10/13 10:04:46.806 AM iTunes[15640]: tid:16dcb - Can't handle disconnect with invalid ecid
11/10/13 10:11:17.664 AM com.apple.time[11]: Next maintenance wake [Backup Interval]: <date: 0x7f8ac9627660> Sun Nov 10 10:47:04 2013 PST (approx)
11/10/13 10:11:17.664 AM com.apple.time[11]: Requesting maintenance wake [Backup Interval]: <date: 0x7f8ac9627660> Sun Nov 10 10:47:04 2013 PST (approx)

Mouse freezes after I fixed logic board/graphics problem. Help!!!!

Hi,
I'm sick ofthis stupid laptop!!Aghghghggh
I recently had a problem with my 14' ibook with the display going out. I thought that if I put a monitor adapter on it, it would display, but it still didn't.
Now, I put a search through and found out from Ronda Wilsons posts that you could put a 1 mm to 1.5 mm square on the raised square under the lower case to bring the graphics back. It was a success!!! My computer loaded fine!!!
BUUUUUUUUTTTTTTT, now the darn thing's mouse freezes after about two to five minutes of being on. So when I start it, I can click on a couple folders and then the mouse arrow just sits there.. Then I have to press the power button inorder to restart it. Same thing happens for the fifth time. I also installed a replacement modem for the 14' as well as the sticky square for the logic board problem. Both works fine.
Could my mouse be affected by the change and how do I fix it?

Have you tried resetting the PMU?
The PMU (Power Management Unit) controls trackpad function, so resetting it often helps when the trackpad isn't working (or isn't working right).

Imac freezes after sleep

Just 4 days ago, I noticed that my iMac freezes after sleep, I haven't added or altered any programs nor downloaded any new software.
System was working perfectly prior to this.
Any ideas? My iMac is a 21.5 inches, 3.06 GHz Intel 2Duo, 4GB 1067 MHz DDR3, 500GB HDD
Thanks

Just 4 days ago, I noticed that my iMac freezes after sleep, I haven't added or altered any programs nor downloaded any new software.
System was working perfectly prior to this.
Any ideas? My iMac is a 21.5 inches, 3.06 GHz Intel 2Duo, 4GB 1067 MHz DDR3, 500GB HDD
Thanks

G5 Power pc mouse freezes after startup

I have a liquid cooled power pc G5 that won't start up intermittently. I have been going through the threads on apple discussions and finding the same problems I am having. I have tried most all of the suggestions and still cannot get results. I had put the mac to sleep a few weeks ago and when i came bacck to it later in the day the fans were blazing so i shut it down and have never been able to get it to come back up without the mouse freezing on me after about 2 minutes or so. I can get it to work and get so far then the freeze comes and i have to power down the start button. Any more options any one can think of would help please.

Joe, is it overheating?
Can you start in Safe Mode, (holding SHIFT key at bootup & have it run longer?
Have you blown the dust out lately?

Late 2012 iMac locking (mouse freeze) on Sleep

Hello guys, i don't really know what's happening to my 27-inch, Late 2012 (2,9 GHz Intel Core i5)
Software OS X 10.9.2 (13C1021) Fusion Drive 1,12 T
This problem began yesterday after this mac has worked for nearly 1 and 1/2 year without problem!
iMac goes on sleep and when I turn it on again the monitor works, the keyboard works..but the mouse is freeze! I cant do anything..it takes more than 1 minute to wake up again.
I dont really know what's happening.. my iMac is like new, no third party software, the Fusion Drive 1,12 TB is almost empty (968,24 GB free 1,11TB)
Thanks in advance for any ideas or suggestions.

Hello Rocken
Start your troubleshooting with the article below for issues with your mouse freezing. It will have some general troubleshooting steps like making sure there is enough battery life as well as any interference from other devices.
Troubleshooting wireless mouse and keyboard issues
http://support.apple.com/kb/ts3048
Regards,
-Norm G.

Mac Pro freezes after sleep, wont shut down, and 5870 issue

Hi,
I just got my new Mac Pro 3.33Ghz hexacore a couple of days ago and I've been having some issues with it.
1) When waking up the comp from sleep and its been cold for a while, the Mac Pro freezes. I can still move the mouse but that's about it. So, I have to do a hard restart. But...
2) Since last night I'm not able to turn the MP off. When I try to shut it down from the menu it closes all the apps and nothing but the background and dock shows and it gets stuck there. So I have to do a hard restart, but when pressing down the power button it just goes to sleep rather then shutting down, so only way to turn it off is to pull out the cord.
3) And the last problem I'm having is in bootcamp. When I play games (Battlefield Bad Company 2 or Crysis) the computer freezes after 3 min or so. The screen either turns blue or black and I have to shut it down. I am able to do the hard restart in Windows 7, in fact I just have to press the power button ones and it shuts off correctly.
I'm really frustrated since in the last 2 months I've had 3 iMacs and this MP and all have had problems. My old 20in iMac has been running for a couple of years now and has never had any problem...
Also, if I have to take it to the Apple store, is there anyway a tech can come to my house? I'm tired of going to the Apple store all the time, its a big hassle taking the comp there, plus I don't feel like they're really helping me.
Thanks for your help!

just wanted to update you guys on what the official stance of OWC is on this situation. I had the same problem like you guys. I have the 240GB OWC extreme pro SSD in my Mac Pro 3,1. When it goes to sleep, and i leave it sleeping for a day -- upon returning, it will freeze up with the spinning wheel of death.
This is what they had to say about it:
"While Sleep will work with our SSDs, there have been reports of system hangs in relation to hibernation mode which is the deep state of Sleep. We suggest not using ANY program that puts your computer into hibernation mode when using an SSD. SandForce is working on this issue and it will be addressed in a future firmware update.
Normal, automatic sleep mode functions perfectly with no issues. But if you need to try and fix the hibernation issue with your Mac revision, please Open up Terminal (Applications>Utilities>Terminal) and go through the following steps:
Type: sudo pmset hibernatemode 0
Press: return/enter.
Type: your password when it prompts you to, then press return/enter again.
You have successfully disabled hibernation! Go ahead and exit Terminal.
Also, some have chose to use the application SmartSleep, which is free online. http://www.macupdate.com/app/mac/26979/smartsleep
SmartSleep is an application that you can use to set the hibernation mode on your computer.
I apologize for the inconvenience. I sincerely appreciate your patience and understanding in this matter and hope you will continue to bear with us as our extreme SSD product line transitions through these evolutions and unforeseen road bumps. Please let us know if there's anything else we may do to help."
--I would like to add that the OWC SSD is great. And since Downloading smart sleep and disabling deep sleep aka hibernate, the issue has been totally resolved. Im pretty sure the terminal entry works just as well. But I liked the added convenience of the other features of smartsleep. So there you go guys.

After installing 10.9.4 computer freezes after sleep

After I installed 10.9.4, my Imac bean to freeze after being asleep. Sometimes I can move the mouse, but it has no effect on anything. Most of the time I move the mouse or keyboard and I get eh color wheel of death. Here is my info, can you help?
EtreCheck version: 1.9.12 (48)
Report generated August 6, 2014 at 7:06:43 PM MDT
Hardware Information:
iMac (27-inch, Mid 2010) (Verified)
iMac - model: iMac11,3
1 2.93 GHz Intel Core i7 CPU: 4 cores
8 GB RAM
Video Information:
ATI Radeon HD 5750 - VRAM: 1024 MB
iMac 2560 x 1440
System Software:
OS X 10.9.4 (13E28) - Uptime: 0 days 5:12:25
Disk Information:
WDC WD1001FALS-40Y6A0 disk0 : (1 TB)
EFI (disk0s1) <not mounted>: 209.7 MB
Macintosh HD (disk0s2) / [Startup]: 902.82 GB (631.84 GB free)
Recovery HD (disk0s3) <not mounted>: 650 MB
BOOTCAMP (disk0s4) /Volumes/BOOTCAMP: 84.56 GB (38.76 GB free)
PIONEER DVD-RW DVRTS09
USB Information:
Apple Inc. iPhone
Logitech USB Receiver
Apple Internal Memory Card Reader 31.91 GB
NIKON D7000 (disk1s1) /Volumes/NIKON D7000: 31.91 GB (28.3 GB free)
Apple Inc. BRCM2046 Hub
Apple Inc. Bluetooth USB Host Controller
Apple, Inc. Keyboard Hub
Fitbit Inc. Fitbit Base Station
Apple, Inc Apple Keyboard
Apple Computer, Inc. IR Receiver
Apple Inc. Built-in iSight
FireWire Information:
G-TECH OEM ATA Device 00 800mbit - 800mbit max
EFI (disk2s1) <not mounted>: 209.7 MB
G-DRIVE (disk2s2) /Volumes/G-DRIVE: 999.86 GB (937.8 GB free)
Gatekeeper:
Mac App Store and identified developers
Kernel Extensions:
[not loaded] arcana.PRAM (6.1) Support
[loaded] com.Cycling74.driver.Soundflower (1.5.1) Support
[loaded] com.avast.AvastFileShield (2.1.0 - SDK 10.9) Support
[loaded] com.avast.PacketForwarder (1.4 - SDK 10.9) Support
[not loaded] com.rim.driver.BlackBerryUSBDriverInt (0.0.52) Support
[not loaded] com.rim.driver.BlackBerryUSBDriverVSP (0.0.45) Support
Startup Items:
ArcanaStartupSound: Path: /Library/StartupItems/ArcanaStartupSound
Launch Daemons:
[loaded] com.adobe.fpsaud.plist Support
[loaded] com.avast.init.plist Support
[loaded] com.avast.uninstall.plist Support
[loaded] com.avast.update.plist Support
[running] com.crashplan.engine.plist Support
[running] com.fitbit.galileod.plist Support
[failed] com.google.keystone.daemon.plist Support
[loaded] com.macpaw.CleanMyMac2.Agent.plist Support
[running] com.rim.BBDaemon.plist Support
[loaded] com.timesoftware.timemachineeditor.backupd-auto.plist Support
[failed] com.vmware.launchd.vmware.plist Support
[not loaded] com.vsearch.daemon.plist Support
[failed] com.vsearch.helper.plist Support
Launch Agents:
[loaded] com.avast.userinit.plist Support
[failed] com.google.keystone.agent.plist Support
[running] com.rim.BBLaunchAgent.plist Support
[failed] com.vsearch.agent.plist Support
User Launch Agents:
[loaded] com.adobe.ARM.[...].plist Support
[loaded] com.avast.home.userinit.plist Support
[running] com.google.keystone.agent.plist Support
[loaded] com.macpaw.CleanMyMac2Helper.diskSpaceWatcher.plist Support
[loaded] com.macpaw.CleanMyMac2Helper.scheduledScan.plist Support
[loaded] com.macpaw.CleanMyMac2Helper.trashWatcher.plist Support
[not loaded] jp.co.canon.Inkjet_Extended_Survey_Agent.plist Support
User Login Items:
SpeechSynthesisServer
Canon IJ Network Scanner Selector EX
Dropbox
CrashPlan menu bar
Fitbit Connect Menubar Helper
Internet Plug-ins:
Easy-WebPrint EX: Version: 1.1.0 Support
o1dbrowserplugin: Version: 5.4.2.18903 Support
Default Browser: Version: 537 - SDK 10.9
Flip4Mac WMV Plugin: Version: 2.4.4.2 Support
AdobePDFViewerNPAPI: Version: 10.1.10 Support
FlashPlayer-10.6: Version: 14.0.0.145 - SDK 10.6 Support
Silverlight: Version: 5.1.10516.0 - SDK 10.6 Support
Flash Player: Version: 14.0.0.145 - SDK 10.6 Support
iPhotoPhotocast: Version: 7.0 - SDK 10.8
googletalkbrowserplugin: Version: 5.4.2.18903 Support
QuickTime Plugin: Version: 7.7.3
AdobePDFViewer: Version: 10.1.10 Support
npDDRia: Version: 0.0.14.2 - SDK 10.9 Support
EPPEX Plugin: Version: 3.0.5.0 Support
JavaAppletPlugin: Version: 14.9.0 - SDK 10.7 Check version
Safari Extensions:
avast! Online Security: Version: 9.0.2022.120
1Password: Version: 4.2.3
Dragon Dictate: Version: 12.81.000.006
Audio Plug-ins:
BluetoothAudioPlugIn: Version: 1.0 - SDK 10.9
AirPlay: Version: 2.0 - SDK 10.9
AppleAVBAudio: Version: 203.2 - SDK 10.9
iSightAudio: Version: 7.7.3 - SDK 10.9
iTunes Plug-ins:
Quartz Composer Visualizer: Version: 1.4 - SDK 10.9
3rd Party Preference Panes:
Flash Player Support
Flip4Mac WMV Support
Secrets Support
ArcanaStartupSound Support
Time Machine:
Skip System Files: NO
Mobile backups: OFF
Auto backup: NO - Auto backup turned off
Volumes being backed up:
Macintosh HD: Disk size: 840.81 GB Disk used: 252.37 GB
Destinations:
G-DRIVE [Local] (Last used)
Total size: 931.19 GB
Total number of backups: 33
Oldest backup: 2014-03-03 19:34:10 +0000
Last backup: 2014-03-13 00:00:27 +0000
Size of backup disk: Adequate
Backup size 931.19 GB > (Disk used 252.37 GB X 3)
Time Machine details may not be accurate.
All volumes being backed up may not be listed.
Top Processes by CPU:
      1% WindowServer
      1% fontd
      1% CrashPlan menu bar
      0% Fitbit Connect Menubar Helper
      0% Dropbox
Top Processes by Memory:
164 MB softwareupdated
131 MB mds_stores
131 MB com.avast.daemon
123 MB CrashPlanService
106 MB Finder
Virtual Memory Information:
4.89 GB Free RAM
1.83 GB Active RAM
525 MB Inactive RAM
781 MB Wired RAM
1.96 GB Page-ins
0 B Page-outs

1. This procedure is a diagnostic test. It changes nothing, for better or worse, and therefore will not, in itself, solve the problem. But with the aid of the test results, the solution may take a few minutes, instead of hours or days.
Don't be put off merely by the seeming complexity of these instructions. The process is much less complicated than the description. You do harder tasks with the computer all the time.
2. If you don't already have a current backup, back up all data before doing anything else. The backup is necessary on general principle, not because of anything in the test procedure. Backup is always a must, and when you're having any kind of trouble with the computer, you may be at higher than usual risk of losing data, whether you follow these instructions or not.
There are ways to back up a computer that isn't fully functional. Ask if you need guidance.
3. Below are instructions to run a UNIX shell script, a type of program. As I wrote above, it changes nothing. It doesn't send or receive any data on the network. All it does is to generate a human-readable report on the state of the computer. That report goes nowhere unless you choose to share it. If you prefer, you can read it yourself without disclosing the contents to me or anyone else.
You should be wondering whether you can believe me, and whether it's safe to run a program at the behest of a stranger. In general, no, it's not safe and I don't encourage it.
In this case, however, there are a couple of ways for you to decide whether the program is safe without having to trust me. First, you can read it. Unlike an application that you download and click to run, it's transparent, so anyone with the necessary skill can verify what it does.
You may not be able to understand the script yourself. But variations of the script have been posted on this website thousands of times over a period of years. The site is hosted by Apple, which does not allow it to be used to distribute harmful software. Any one of the millions of registered users could have read the script and raised the alarm if it was harmful. Then I would not be here now and you would not be reading this message.
Nevertheless, if you can't satisfy yourself that these instructions are safe, don't follow them. Ask for other options.
4. Here's a summary of what you need to do, if you choose to proceed:
☞ Copy a line of text in this window to the Clipboard.
☞ Paste into the window of another application.
☞ Wait for the test to run. It usually takes a few minutes.
☞ Paste the results, which will have been copied automatically, back into a reply on this page.
The sequence is: copy, paste, wait, paste again. You don't need to copy a second time. Details follow.
5. You may have started the computer in "safe" mode. Preferably, these steps should be taken in “normal” mode, under the conditions in which the problem is reproduced. If the system is now in safe mode and works well enough in normal mode to run the test, restart as usual. If you can only test in safe mode, do that.
6. If you have more than one user, and the one affected by the problem is not an administrator, then please run the test twice: once while logged in as the affected user, and once as an administrator. The results may be different. The user that is created automatically on a new computer when you start it for the first time is an administrator. If you can't log in as an administrator, test as the affected user. Most personal Macs have only one user, and in that case this section doesn’t apply. Don't log in as root.
7. The script is a single long line, all of which must be selected. You can accomplish this easily by triple-clicking anywhere in the line. The whole line will highlight, though you may not see all of it in the browser window, and you can then copy it. If you try to select the line by dragging across the part you can see, you won't get all of it.
Triple-click anywhere in the line of text below on this page to select it:
PATH=/usr/bin:/bin:/usr/sbin:/sbin:/usr/libexec;clear;cd;p=(Software Hardware Memory Diagnostics Power FireWire Thunderbolt USB Fonts SerialATA 4 1000 25 5120 KiB/s 1024 85 \\b%% 20480 1 MB/s 25000 ports ' com.clark.\* \*dropbox \*GoogleDr\* \*k.AutoCAD\* \*k.Maya\* vidinst\* ' DYLD_INSERT_LIBRARIES\ DYLD_LIBRARY_PATH -86 "` route -n get default|awk '/e:/{print $2}' `" 25 N\\/A down up 102400 25600 recvfrom sendto CFBundleIdentifier 25 25 25 1000 MB com.apple.AirPortBaseStationAgent 464843899 51 5120 files );N5=${#p[@]};p[N5]=` networksetup -listnetworkserviceorder|awk ' NR>1 { sub(/^$[0-9]+$ /,"");n=$0;getline;} $NF=="'${p[26]}')" { sub(/.$/,"",$NF);print n;exit;} ' `;f=('\n%s: %s\n' '\n%s\n\n%s\n' '\nRAM details\n%s\n' %s\ %s '%s\n-\t%s\n' );S0() { echo ' { q=$NF+0;$NF="";u=$(NF-1);$(NF-1)="";gsub(/^ +| +$/,"");if(q>='${p[$1]}') printf("%s (UID %s) is using %s '${p[$2]}'",$0,u,q);} ';};s=(' /^ *$|CSConfigDot/d;s/^ */   /;s/[-0-9A-Fa-f]{22,}/UUID/g;s/(ochat)\.[^.]+(\..+)/\1\2/;/Shared/!s/\/Users\/[^/]+/~/g ' ' s/^ +//;/(de|[nst]):/p;' ' {sub(/^ +/,"")};/er:/;/y:/&&$2<'${p[10]} ' 1s/://;3,6d;/[my].+:/d;s/^ {4}//;H;${ g;s/\n$//;/s: [^EO]|x([^08]|02[^F]|8[^0])/p;} ' ' 5h;6{ H;g;/P/!p;} ' ' ($1~/^Cy/&&$3>'${p[11]}')||($1~/^Cond/&&$2!~/^N/) ' ' /:$/{ N;/:.+:/d;s/ *://;b0'$'\n'' };/^ *(V.+ [0N]|Man).+ /{ s/ 0x.... //;s/[()]//g;s/(.+: )(.+)/ (\2)/;H;};$b0'$'\n'' d;:0'$'\n'' x;s/\n\n//;/Apple[ ,]|Intel|SMSC/d;s/\n.*//;/\)$/p;' ' s/^.*C/C/;H;${ g;/No th|pms/!p;} ' '/= [^GO]/p' '{$1=""};1' ' /Of/!{ s/^.+is |\.//g;p;} ' ' $0&&!/ / { n++;print;} END { if(n<200) print "com.apple.";} ' ' $3~/[0-9]:[0-9]{2}$/ { gsub(/:[0-9:a-f]{14}/,"");} { print|"tail -n'${p[12]}'";} ' ' NR==2&&$4<='${p[13]}' { print $4;} ' ' END { $2/=256;if($2>='${p[15]}') print int($2) } ' ' NR!=13{next};{sub(/[+-]$/,"",$NF)};'"`S0 21 22`" 'NR!=2{next}'"`S0 37 17`" ' NR!=5||$8!~/[RW]/{next};{ $(NF-1)=$1;$NF=int($NF/10000000);for(i=1;i<=3;i++){$i="";$(NF-1-i)="";};};'"`S0 19 20`" 's:^:/:p' '/\.kext\/(Contents\/)?Info\.plist$/p' 's/^.{52}(.+) <.+/\1/p' ' /Launch[AD].+\.plist$/ { n++;print;} END { print "'${p[41]}'";if(n<200) print "/System/";} ' '/\.xpc\/(Contents\/)?Info\.plist$/p' ' NR>1&&!/0x|\.[0-9]+$|com\.apple\.launchctl\.(Aqua|Background|System)$|'${p[41]}'/ { print $3;} ' ' /\.(framew|lproj)|\):/d;/plist:|:.+(Mach|scrip)/s/:[^:]+//p ' '/^root$/p' ' !/\/Contents\/.+\/Contents|Applic|Autom|Frameworks/&&/Lib.+\/Info.plist$/ { n++;print;} END { if(n<1100) print "/System/";} ' '/^\/usr\/lib\/.+dylib$/p' ' /Temp|emac/{next};/(etc|Preferences|Launch[AD].+)\// { sub(".(/private)?","");n++;print;} END { print "'${p[41]}'.plist\t'${p[42]}'";if(n<500) print "Launch";} ' ' /\/(Contents\/.+\/Contents|Frameworks)\/|\.wdgt\/.+\.([bw]|plu)/d;p;' 's/\/(Contents\/)?Info.plist$//;p' ' { gsub("^| |\n","\\|\\|kMDItem'${p[35]}'=");sub("^...."," ") };1 ' p '{print $3"\t"$1}' 's/\'$'\t''.+//p' 's/1/On/p' '/Prox.+: [^0]/p' '$2>'${p[43]}'{$2=$2-1;print}' ' BEGIN { i="'${p[26]}'";M1='${p[16]}';M2='${p[18]}';M3='${p[31]}';M4='${p[32]}';} !/^A/{next};/%/ { getline;if($5<M1) a="user "$2"%, system "$4"%";} /disk0/&&$4>M2 { b=$3" ops/s, "$4" blocks/s";} $2==i { if(c) { d=$3+$4+$5+$6;next;};if($4>M3||$6>M4) c=int($4/1024)" in, "int($6/1024)" out";} END { if(a) print "CPU: "a;if(b) print "I/O: "b;if(c) print "Net: "c" (KiB/s)";if(d) print "Net errors: "d" packets/s";} ' ' /r\[0\] /&&$NF!~/^1(0|72\.(1[6-9]|2[0-9]|3[0-1])|92\.168)\./ { print $NF;exit;} ' ' !/^T/ { printf "(static)";exit;} ' '/apsd|BKAg|OpenD/!s/:.+//p' ' (/k:/&&$3!~/(255\.){3}0/ )||(/v6:/&&$2!~/A/ ) ' ' $1~"lR"&&$2<='${p[25]}';$1~"li"&&$3!~"wpa2";' ' BEGIN { FS=":";p="uniq -c|sed -E '"'s/ +\$[0-9]+\$ \$.+\$/\\\2x\\\1/;s/x1$//'"'";} { n=split($3,a,".");sub(/_2[01].+/,"",$3);print($2,$3,a[n],$1)|p;b=b$1;} END { if(b) print("\n\t* Code injection");} ' ' NR!=4{next} {$NF/=10240} '"`S0 27 14`" ' END { if($3~/[0-9]/)print$3;} ' ' BEGIN { L='${p[36]}';} !/^[[:space:]]*(#.*)?$/ { l++;if(l<=L) f=f"\n   "$0;} END { F=FILENAME;if(!F) exit;if(!f) f="\n   [N/A]";"file -b "F|getline T;if(T!~/^(AS.+ (En.+ )?text$|POSIX sh.+ text ex)/) F=F" ("T")";printf("\nContents of %s\n%s\n",F,f);if(l>L) printf("\n   ...and %s more line(s)\n",l-L);} ' ' /^ +[NP].+ =/h;/^( +D.+[{]|[}])/{ g;s/.+= //p;};' 's/0/Off/p' ' END{print NR} ' ' /id: N|te: Y/{i++} END{print i} ' ' / / { print "'"${p[28]}"'";exit;};1;' '/ en/!s/\.//p' ' NR!=13{next};{sub(/[+-M]$/,"",$NF)};'"`S0 39 40`" ' $10~/$L/&&$9!~"localhost" { sub(/.+:/,"",$9);print $1": "$9;} ' '/^ +r/s/.+"(.+)".+/\1/p' 's/(.+\.wdgt)\/(Contents\/)?Info\.plist$/\1/p' 's/^.+\/(.+)\.wdgt$/\1/p' ' /l: /{ /DVD/d;s/.+: //;b0'$'\n'' };/s: /{ /V/d;s/^ */- /;H;};$b0'$'\n'' d;:0'$'\n'' x;/APPLE [^:]+$/d;p;' ' /^find: /d;p;' "`S0 44 45`" );c1=(system_profiler pmset\ -g nvram fdesetup find syslog df vm_stat sar ps sudo\ crontab sudo\ iotop top pkgutil 'PlistBuddy 2>&1 -c "Print' whoami cksum kextstat launchctl sudo\ launchctl crontab 'sudo defaults read' stat lsbom mdfind ' for i in ${p[24]};do ${c1[18]} ${c2[27]} $i;done;' defaults\ read scutil sudo\ dtrace sudo\ profiles sed\ -En awk /S*/*/P*/*/*/C*/*/airport networksetup mdutil sudo\ lsof test );c2=(com.apple.loginwindow\ LoginHook '" /L*/P*/loginw*' '" L*/P*/*loginit*' 'L*/Ca*/com.ap*.Saf*/E*/* -d 1 -name In*t -exec '"${c1[14]}"' :CFBundleDisplayName" {} \;|sort|uniq' '~ $TMPDIR.. \( -flags +sappnd,schg,uappnd,uchg -o ! -user $UID -o ! -perm -600 $' '.??* -path .Trash -prune -o -type d -name *.app -print -prune' :${p[35]}\" :Label\" '{/,}L*/{Con,Pref}* -type f ! -size 0 -name *.plist -exec plutil -s {} \;' "-f'%N: %l' Desktop L*/Keyc*" therm sysload boot-args status " -F '\$Time \$Message' -k Sender kernel -k Message Req 'bad |Beac|caug|dead[^bl]|FAIL|fail|GPU |hfs: Ru|inval|jnl:|last value [1-9]|n Cause: -|NVDA$|pagin|proc: t|Roamed|rror|ssert|Thrott|tim(ed? ?|ing )o|WARN' -k Message Rne 'Goog|ksadm|SMC:' -o -k Sender fseventsd -k Message Req 'SL' " '-du -n DEV -n EDEV 1 10' 'acrx -o comm,ruid,%cpu' '-t1 10 1' '-f -pfc /var/db/r*/com.apple.*.{BS,Bas,Es,J,OSXU,Rem,up}*.bom' '{/,}L*/Lo*/Diag* -type f -regex .\*[cgh] ! -name *ag \( -exec grep -lq "^Thread c" {} \; -exec printf \* \; -o -true $ -execdir stat -f:%Sc:%N -t%F {} \;|sort -t: -k2 |tail -n'${p[38]} '-L {/{S*/,},}L*/Lau* -type f' '-L /{S*/,}L*/StartupItems -type f -exec file {} +' '-L /S*/L*/{C*/Sec*A,E}* {/,}L*/{A*d,Ca*/*/Ex,Compon,Ex,Inter,iTu*/*P,Keyb,Mail/B,Pr*P,Qu*T,Scripti,Sec,Servi,Spo,Widg}* -type f -name Info.plist' '/usr/lib -type f -name *.dylib' `awk "${s[31]}"<<<${p[23]}` "/e*/{auto,{cron,fs}tab,hosts,{[lp],sy}*.conf,pam.d/*,ssh{,d}_config,*.local} {,/usr/local}/etc/periodic/*/* /L*/P*{,/*}/com.a*.{Bo,sec*.ap}*t /S*/L*/Lau*/*t .launchd.conf" list getenv /Library/Preferences/com.apple.alf\ globalstate --proxy '-n get default' -I --dns -getdnsservers\ "${p[N5]}" -getinfo\ "${p[N5]}" -P -m\ / '' -n1 '-R -l1 -n1 -o prt -stats command,uid,prt' '--regexp --only-files --files com.apple.pkg.*|sort|uniq' -kl -l -s\ / '-R -l1 -n1 -o mem -stats command,uid,mem' '+c0 -i4TCP:0-1023' com.apple.dashboard\ layer-gadgets '-d /L*/Mana*/$USER&&echo On' '-app Safari WebKitDNSPrefetchingEnabled' "+c0 -l|awk '{print(\$1,\$3)}'|sort|uniq -c|sort -n|tail -1|awk '{print(\$2,\$3,\$1)}'" );N1=${#c2[@]};for j in {0..9};do c2[N1+j]=SP${p[j]}DataType;done;N2=${#c2[@]};for j in 0 1;do c2[N2+j]="-n ' syscall::'${p[33+j]}':return { @out[execname,uid]=sum(arg0) } tick-10sec { trunc(@out,1);exit(0);} '";done;l=(Restricted\ files Hidden\ apps 'Elapsed time (s)' POST Battery Safari\ extensions Bad\ plists 'High file counts' User Heat System\ load boot\ args FileVault Diagnostic\ reports Log 'Free space (MiB)' 'Swap (MiB)' Activity 'CPU per process' Login\ hook 'I/O per process' Mach\ ports kexts Daemons Agents launchd Startup\ items Admin\ access Root\ access Bundles dylibs Apps Font\ issues Inserted\ dylibs Firewall Proxies DNS TCP/IP Wi-Fi Profiles Root\ crontab User\ crontab 'Global login items' 'User login items' Spotlight Memory Listeners Widgets Parental\ Controls Prefetching SATA Descriptors );N3=${#l[@]};for i in 0 1 2;do l[N3+i]=${p[5+i]};done;N4=${#l[@]};for j in 0 1;do l[N4+j]="Current ${p[29+j]}stream data";done;A0() { id -G|grep -qw 80;v[1]=$?;((v[1]==0))&&sudo true;v[2]=$?;v[3]=`date +%s`;clear >&-;date '+Start time: %T %D%n';};for i in 0 1;do eval ' A'$((1+i))'() { v=` eval "${c1[$1]} ${c2[$2]}"|'${c1[30+i]}' "${s[$3]}" `;[[ "$v" ]];};A'$((3+i))'() { v=` while read i;do [[ "$i" ]]&&eval "${c1[$1]} ${c2[$2]}" \"$i\"|'${c1[30+i]}' "${s[$3]}";done<<<"${v[$4]}" `;[[ "$v" ]];};A'$((5+i))'() { v=` while read i;do '${c1[30+i]}' "${s[$1]}" "$i";done<<<"${v[$2]}" `;[[ "$v" ]];};';done;A7(){ v=$((`date +%s`-v[3]));};B2(){ v[$1]="$v";};for i in 0 1;do eval ' B'$i'() { v=;((v['$((i+1))']==0))||{ v=No;false;};};B'$((3+i))'() { v[$2]=`'${c1[30+i]}' "${s[$3]}"<<<"${v[$1]}"`;} ';done;B5(){ v[$1]="${v[$1]}"$'\n'"${v[$2]}";};B6() { v=` paste -d: <(printf "${v[$1]}") <(printf "${v[$2]}")|awk -F: ' {printf("'"${f[$3]}"'",$1,$2)} ' `;};B7(){ v=`grep -Fv "${v[$1]}"<<<"$v"`;};C0(){ [[ "$v" ]]&&echo "$v";};C1() { [[ "$v" ]]&&printf "${f[$1]}" "${l[$2]}" "$v";};C2() { v=`echo $v`;[[ "$v" != 0 ]]&&C1 0 $1;};C3() { v=`sed -E "$s"<<<"$v"`&&C1 1 $1;};for i in 1 2;do for j in 0 2 3;do eval D$i$j'(){ A'$i' $1 $2 $3; C'$j' $4;};';done;done;{ A0;D20 0 $((N1+1)) 2;D10 0 $N1 1;B0;C2 27;B0&&! B1&&C2 28;D12 15 37 25 8;A1 0 $((N1+2)) 3;C0;D13 0 $((N1+3)) 4 3;D23 0 $((N1+4)) 5 4;D13 0 $((N1+9)) 59 50;for i in 0 1 2;do D13 0 $((N1+5+i)) 6 $((N3+i));done;D13 1 10 7 9;D13 1 11 8 10;D22 2 12 9 11;D12 3 13 10 12;D23 4 19 44 13;D23 5 14 12 14;D22 6 36 13 15;D22 7 37 14 16;D23 8 15 38 17;D22 9 16 16 18;B1&&{ D22 35 49 61 51;D22 11 17 17 20;for i in 0 1;do D22 28 $((N2+i)) 45 $((N4+i));done;};D22 12 44 54 45;D22 12 39 15 21;A1 13 40 18;B2 4;B3 4 0 19;A3 14 6 32 0;B4 0 5 11;A1 17 41 20;B7 5;C3 22;B4 4 6 21;A3 14 7 32 6;B4 0 7 11;B3 4 0 22;A3 14 6 32 0;B4 0 8 11;B5 7 8;B1&&{ A2 19 26 23;B7 7;C3 23;};A2 18 26 23;B7 7;C3 24;A2 4 20 21;B7 6;B2 9;A4 14 7 52 9;B2 10;B6 9 10 4;C3 25;D13 4 21 24 26;B4 4 12 26;B3 4 13 27;A1 4 22 29;B7 12;B2 14;A4 14 6 52 14;B2 15;B6 14 15 4;B3 0 0 30;C3 29;A1 4 23 27;B7 13;C3 30;D13 24 24 32 31;D13 25 37 32 33;A2 23 18 28;B2 16;A2 16 25 33;B7 16;B3 0 0 34;B2 21;A6 47 21&&C0;B1&&{ D13 21 0 32 19;D13 10 42 32 40;D22 29 35 46 39;};D13 14 1 48 42;D12 34 43 53 44;D22 0 $((N1+8)) 51 32;D13 4 8 41 6;D12 26 28 35 34;D13 27 29 36 35;A2 27 32 39&&{ B2 19;A2 33 33 40;B2 20;B6 19 20 3;};C2 36;D23 33 34 42 37;B1&&D23 35 45 55 46;D23 32 31 43 38;D12 36 47 32 48;D13 20 42 32 41;D13 14 2 48 43;D13 4 5 32 1;D13 4 3 60 5;D12 26 48 49 49;B3 4 22 57;A1 26 46 56;B7 22;B3 0 0 58;C3 47;D22 4 4 50 0;D23 22 9 37 7;A7;C2 2;} 2>/dev/null|pbcopy;exit 2>&-
Copy the selected text to the Clipboard by pressing the key combination command-C.
8. Launch the built-in Terminal application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Terminal in the icon grid.
Click anywhere in the Terminal window and paste by pressing command-V. The text you pasted should vanish immediately. If it doesn't, press the return key.
9. If you see an error message in the Terminal window such as "Syntax error" or "Event not found," enter
exec bash
and press return. Then paste the script again.
10. If you're logged in as an administrator, you'll be prompted for your login password. Nothing will be displayed when you type it. You will not see the usual dots in place of typed characters. Make sure caps lock is off. Type carefully and then press return. You may get a one-time warning to be careful. If you make three failed attempts to enter the password, the test will run anyway, but it will produce less information. In most cases, the difference is not important. If you don't know the password, or if you prefer not to enter it, press the key combination control-C or just press return three times at the password prompt. Again, the script will still run.
If you're not logged in as an administrator, you won't be prompted for a password. The test will still run. It just won't do anything that requires administrator privileges.
11. The test may take a few minutes to run, depending on how many files you have and the speed of the computer. A computer that's abnormally slow may take longer to run the test. While it's running, there will be nothing in the Terminal window and no indication of progress. Wait for the line
[Process completed]
to appear. If you don't see it within half an hour or so, the test probably won't complete in a reasonable time. In that case, close the Terminal window and report the results. No harm will be done.
12. When the test is complete, quit Terminal. The results will have been copied to the Clipboard automatically. They are not shown in the Terminal window. Please don't copy anything from there. All you have to do is start a reply to this comment and then paste by pressing command-V again.
At the top of the results, there will be a line that begins with the words "Start time." If you don't see that, but instead see a mass of gibberish, you didn't wait for the "Process completed" message to appear in the Terminal window. Please wait for it and try again.
If any private information, such as your name or email address, appears in the results, anonymize it before posting. Usually that won't be necessary.
13. When you post the results, you might see an error message on the web page: "You have included content in your post that is not permitted," or "You are not authorized to post." That's a bug in the forum software. Please post the test results on Pastebin, then post a link here to the page you created.
14. This is a public forum, and others may give you advice based on the results of the test. They speak only for themselves, and I don't necessarily agree with them.
Copyright © 2014 by Linc Davis. As the sole author of this work, I reserve all rights to it except as provided in the Use Agreement for the Apple Support Communities website ("ASC"). Readers of ASC may copy it for their own personal use. Neither the whole nor any part may be redistributed.

Mouse freeze after boot

I have two separate partitions on two separate drives which have MacOS 9.2 installed. They are both behaving in the same same. After booting up, I can usually move an icon around on the desktop for a while. Sometimes I can even move it to the trash, but not very often. After a few seconds the computer freezes and I cannot move the mouse.
I have tried rebooting into OS 9 for each of these partitions with extensions off with the same result. I can boot from the install CD and do NOT experience this problem.
I have removed all USB and firewire peripherals and still experience the problem. I still have DSL connected through Ethernet.
I had previousy removed preferences associated with disk burning (USB Authoring, fire wire authoring and SDAP authoring) as suggested by other posts, along with ASLM, Finder and MacOS and System prefs.
I have also rebuilt the desktop DB.
I have not yet zapped PRAM. Should that be the next step? Any other suggestions?
Classic works when run from OS 10.4. I am running on a G4 AGP Mac.
If I reinstall 9.2, I believe that I have to wipe the disk clean, install 9.2, then reinstall 10.4, is that correct?

I tried USB Overdrive (on both partitions) with the same result.
I tried to do a clean install of OS 9.2.1 by booting from the CD ("C" at startup) and I had the same result - mouse would freeze right after clicking on the Install icon.
I was able to do a clean install by clicking on the Install icon from the CD while it was on the OS X desktop (it launched Classic and then completed the install). I did this after manually trashing the old OS 9. Unfortunately, I still have mouse freezes when booting from that install also. This was with only the default Apple extensions/control panels installed.
One other interesting note - when rebooting into one of the troublesome partitions, OS 9 always says that memory was corrupt and goes through a repair using First Aid. When rebooting through the other OS 9 partiition, it does not do this. Also after going through this latest series of reboots, either First Aid or the reboot process somehow corrupted the Startup preference. The computer would normally default to boot into OS X. Instead it wanted to boot into the OS 9 which always had the repair memory condition. Even booting by holding down the Option key, it did not give me the option to boot into my normal OS X partition. I had to boot into a backup OS X partition and run Disk Utilities. (Startup preference panel did not contain my default boot drive and none of the folders from that drive showed up in the Finder sidebar). It took a very long time to mount any disks in Disk Utilities sidebar, but eventually it mounted my preferred startup disk, and only then was I able to change the Startup preference panel and boot normally.

Mouse freezing after sleep

Similar Messages

Maybe you are looking for