Mouse freezing during CPU intensive tasks

Question

So ive been running the w10 preview for a while now ( i dont remember the version number i joined at) and the only issue ive been having is it will occasionally stop accepting input from the mouse. Cursor freezes but the rest of the OS is fine. if i navigate
to device manager with the keyboard it still shows the mouse is connected. if i unplug the mouse when it freezes and plug it back in (same or different slot) the pc makes the connected device noise but then hangs. no BSOD it just hangs and i have to force
restart. if i Sleep the pc and then turn it back on it will work again but this only works 5 or 6 times and then the system refuses to sleep and a restart is needed.
It appears to only occur when the pc is doing something intensive. if im just browsing or watching youtube its fine. Playing Dota2 is not too bad but it gets worse when im playing Besiege (lots of physics calcs?) and it lasts barely 2 minutes if im gamestreaming/screenrecording.
halp :(

Answer 1

Hi,
We can find the watermark version number on the right bottom of the desktop screen.
First, I recommend you you patch the system with latest windows updates inclusing latest device drivers, then check the system performance.
Run virus scan to eliminate malware\virus infection.
If this issue persists, then when it happens, I recommend you press ctrl-alt-del to lauch task manager, then check the process\cpu\memory usage, find something abnormal.
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