Mouse is crazy after installing Mavericks on a 2007 iMac
After upgrading to OSX Mavericks on a 2007 iMac, the mouse went out of control. I´ve been using a logitech wireless mouse that got stuck. I´ve changed to original iMac mouse but can´t control the device, that keep clicking by itself, toggling between screens. I´ve already made a recovery installation of OS with no results. System preference options also are helpless. I don´t know what to do to regain control over the mouse and the computer. Any suggestions?
There are several possible causes for this issue. Take each of the following steps that you haven't already tried until it's resolved. Some may not be applicable.
1. Follow the instructions in this support article, and also this one, if applicable. A damaged or defective AC adapter could be the cause, even if it's the right kind.
2. Open the Bluetooth preference pane in System Preferences and delete all pointing devices other than the trackpad, if applicable. Disconnect any USB pointing devices. By a "pointing device," I mean a peripheral that moves the cursor in response to user input, such as a trackpad, mouse, trackball, or graphics tablet. A plain keyboard is not a pointing device.
3. Boot in safe mode and test, preferably without launching any third-party applications. If you don't have the problem in safe mode, but it comes back when you reboot as usual, stop here and post your results. If you can't boot in safe mode, do the same. If you booted in safe mode and there was no change, go on to the next step.
4. Reset the System Management Controller.
5. If you're using a Bluetooth trackpad, investigate potential sources of interference, including USB 3 devices.
6. A swollen battery in a portable computer can impinge on the trackpad from below and cause erratic behavior. If you have trouble clicking the trackpad, this is likely the reason. The battery must be replaced without delay.
7. Press down all four corners of the trackpad at once and release. If there's any effect, it's likely to be temporary, and the unit needs to be serviced or replaced.
8. There's a report that a (possibly defective) Thunderbolt Ethernet adapter can cause the built-in trackpad of a MacBook to behave erratically. If you're using such an adapter, disconnect it and test.
9. There's also a report of erratic cursor movements caused by an external display that was connected but not turned on.
10. If none of the above applies, or if you have another reason to think that your computer is being remotely controlled, remove it from the network by turning off Wi-Fi (or your Wi-Fi access point), disconnecting from a Bluetooth network link, and unplugging the Ethernet cable or USB modem, whichever is applicable. If the cursor movements stop at once, you should suspect an intrusion.
11. Make a "Genius" appointment at an Apple Store to have the machine and/or external trackpad tested.
Similar Messages
-
4 hrs later - Computer shut down after installing new RAM (mid 2007 Imac)
Mid 2007 imac and I installed new Ram. It worked for 4 hrs then the Imac shutdown. The pressed power button but no power. Unplugged and replugged the power cord and 3 beeps sounded. I am wondering if it worked for 4 hrs or so, then why did it would it fail 4 hrs later?
I am running the correct ram because in system profiler under memory - it said that everything was ok.
Any ideas?or maybe the back tray wasn't tight enough?
I re-installed it now and so far so good.... I pressed tight and in an upwards motion. We'll see what happens -
After installing Lion on a 2007 iMac, audio no longer works.
All the audio options in System Preferences are greyed out. Message says no audio devices are detected. It's as if Lion can't see them. How do I restore audio?
I am not sure any Mac every had a sound for plugging/unplugging USB devices.
You may be right. It's only on Windows that the sound is created and heard.
I know that since Tiger on this MBP, when I plug in my external scanner, I never heard anything.
And plugging in my Blu-Ray recorder also does not make any sounds.
I cannot speak for anything but my Mac laptops, however. Desktop Macs might make a sound. -
After installing Maverick on my 2011 MacBookPro I can no longer highlight multiple emails in the same manner. To clean out my Inbox I highlighted a message, held my mouse down & dragged my cursor down through all the messages I wanted to delete (or move to another mailbox, or other functions) highlighting as many messages as I wanted. I then clicked "delete" & they went to trash. Such a great way to clean out a lot of messages at once. Can I and/or how do I do this again? Or is this something Maverick has eliminated? I also hate that "Notes" is no longer on the Mail page, but this is not as important. Help!!
Put differenltly, if I can drag select multiple items and objects on my desktop, which I can, using my Kensington Track Ball (which has an enabled updated software driver in place, so I don't think there's a problem there), why can't I click-drag-multipleselect emails in mail like I have *always* been able to? Really, what is the problem here? Why is that no longer possibler? I'm not a coder, but I can't believe this isn't fixable. Here, Apple should be ashamed of itself, regardless of the fact that there's an easy work around. When I have to alter the way I have been doing something for years and have to waste time learning something new and complaining about it -- like right now! -- and there's no good technical reason, and I bet there isn't, then Apple has simply failed.
-
I am having trouble with my cursor freezing between applications after installing Mavericks. Called Apple on my 3 year warranty and opened a case. They suggested a complete shut down of computer and turning off mouse. Then a reboot and turn on mouse. So far iit has seemed to work. Hope this continues??
Hope it helps others.I think you can solve your problems by removing your AppleID email address from BOTH the Messages setting on your iPhone and the iMessages settings on your Mac.
On iPhone:
Settings > Messages > iMessage > Dissabled
Settings > Messages > Send & Receive > touch the "(i)" < touch "Remove This Email"
On Mac:
Open "Messages" application
Click "Messages menu > Preferences
Click "Accounts"
Select your AppleID account
Under the "You can be reached for messages at" settings, uncheck your AppleID email address and your phone number
Then uncheck the "Enable this account" setting
And lastly, ask all of your friends with iPhones to delete all iMessage conversations (blue bubbles) in their entirety.
To test, send a friend a new text using their phone number (not their email address) and watch the color of the bubble. If it's green then you are using SMS. -
Hello all, I could use some serious help on some major issues I have been having after installing Mavericks on my system (specs stated below). Never has a mac felt ever so rebelious and broken before in my lifelong period of using these systems. Anyway, after installing system 10.9, I had opened the mac App Store upon seeing that applications such as my iWork suite all had free updates. However, when I would attempt to navigate to the updates window, it would not respond to my various attempts. I then tried to get there by the system's menu bar and to my dismay, nothing would work when I clicked on it, not even the apple logo menu. I later quit the application using Command-Q and opened up the App Store by the apple menu option 'Software Update...' instead. Though it looked promising since the updates window did open, all update buttons or even '...more' info buttons were unresponsive. These same problems persisted even after restarting my computer. I had also attempted to see if repairing definitions would help by booting from the recovery start-disk and using disk utility but the repairs it carried out apparently had nothing to do with my issue. Finally, I was able to update to the new iWorks suite (which interestingly did not replace the iWorks '09 suite) by following the notification that asked about allowing automatic updates which I did.
Once trying to use Pages 5.0, I soon noticed that all I could do was merely type in a new document and change various options via key commands. Neither the inspector or top bar menus would respond to any place I click. Similarly, Evernote only starts up on the last used note and merely allows me to scroll through it. The top bar menus, the note select pane, and even clicking inside the note to input text are all not functioning and uninfluenced by any mouse clicks.
I have noticed other apps that will not respond to any sort of input, but I still have not explored all applications to know what the issues of each may be. However there are some applications that work such as Safari, Google Chrome, dolphin, iWork '09 including Pages '09, and others.
I do hope that I can avoid rolling back my system, but in the meantime, it has been quite the obticle course to use my computer for all of my school purposes.
Any help is very much appreciated,
Thank you!
DT
MacBook Pro 13-inch, Mid 2009
Processor 2.26 GHz Intel Core 2 Duo
Memory 4 GB 1067 MHz DDR3
Graphics NVIDIA GeForce 9400M 256 MBI also forgot to note that this problem also persists with the new iBooks application. I cannot get past the 'Get Started' screen or access the iBooks Store. Again, all top bar menus are unresponsive.
DT -
Why does google chrome freeze and crash after installing mavericks?
I use google chrome and after installing mavericks my chrome started moving slower and slower until it eventually froze. The keyboard becomes locked and the mouse is just a pinwheel. Cannot click on anything or force quit. I end up powering it down and trying to start again. Any reason why?? Thanks.
Try reinstalling Chrome.
-
3 crashes in 24 hours after installing Mavericks
After installing Mavericks on my iMac I have had 3 system crashes in 24 hours. No pattern yet to crashes. I see many others are having crash problems. Let me know if the root cause is found and an OS update becomes available.
Crash 1:
Anonymous UUID:
239963DB-8D6C-4C5C-724B-2D699997C97F
Thu Oct 24 18:59:26 2013
panic(cpu 1 caller 0xffffff8007edc19e): Kernel trap at 0xffffff8007e510c1, type 14=page fault, registers:
CR0: 0x000000008001003b, CR2: 0x0000000000000ff0, CR3: 0x0000000009d48000, CR4: 0x0000000000000660
RAX: 0x7022581608b50070, RBX: 0x00000000000003e8, RCX: 0xffffff80084872e0, RDX: 0x0000000000000000
RSP: 0xffffff807fc2b120, RBP: 0xffffff807fc2b1f0, RSI: 0x0000000000000000, RDI: 0xffffff800a602360
R8: 0x000000000100007f, R9: 0x000000000000fcff, R10: 0x0000000000000000, R11: 0xffffff80081ee610
R12: 0xffffff800a602360, R13: 0x0000000000001f40, R14: 0x0000000000001000, R15: 0x0000000000000000
RFL: 0x0000000000010206, RIP: 0xffffff8007e510c1, CS: 0x0000000000000008, SS: 0x0000000000000010
Fault CR2: 0x0000000000000ff0, Error code: 0x0000000000000000, Fault CPU: 0x1
Backtrace (CPU 1), Frame : Return Address
0xffffff807fc2adb0 : 0xffffff8007e22f69
0xffffff807fc2ae30 : 0xffffff8007edc19e
0xffffff807fc2b000 : 0xffffff8007ef3606
0xffffff807fc2b020 : 0xffffff8007e510c1
0xffffff807fc2b1f0 : 0xffffff800824c366
0xffffff807fc2b230 : 0xffffff800824c450
0xffffff807fc2b270 : 0xffffff800824c406
0xffffff807fc2b280 : 0xffffff7f89335226
0xffffff807fc2b2e0 : 0xffffff7f89335c1c
0xffffff807fc2b380 : 0xffffff80080cbfdd
0xffffff807fc2b690 : 0xffffff80080cb484
0xffffff807fc2b6b0 : 0xffffff80080dcff9
0xffffff807fc2b7c0 : 0xffffff80080d6206
0xffffff807fc2bc00 : 0xffffff80080c8426
0xffffff807fc2bc50 : 0xffffff80080c8722
0xffffff807fc2be30 : 0xffffff80080b688d
0xffffff807fc2be50 : 0xffffff8008052273
0xffffff807fc2be80 : 0xffffff8008034a93
0xffffff807fc2bea0 : 0xffffff800802ad1c
0xffffff807fc2bf50 : 0xffffff8008031b8c
0xffffff807fc2bfb0 : 0xffffff8007ed6aa7
Kernel Extensions in backtrace:
com.osxkernel.tuxlerext(1.0)[7A2AE3E1-6214-57DC-0812-824B2FD1058A]@0xffffff7f893 34000->0xffffff7f89337fff
BSD process name corresponding to current thread: kernel_task
Mac OS version:
13A603
Kernel version:
Darwin Kernel Version 13.0.0: Thu Sep 19 22:22:27 PDT 2013; root:xnu-2422.1.72~6/RELEASE_X86_64
Kernel UUID: 1D9369E3-D0A5-31B6-8D16-BFFBBB390393
Kernel slide:
0x0000000007c00000
Kernel text base: 0xffffff8007e00000
System model name: iMac9,1 (Mac-F2218EA9)
System uptime in nanoseconds: 28317652282629
last loaded kext at 26755049352266: com.apple.filesystems.afpfs
11.0 (addr 0xffffff7f8a000000, size 348160)
last unloaded kext at 11095009932456: com.apple.driver.AppleFileSystemDriver
3.0.1 (addr 0xffffff7f89252000, size 8192)
loaded kexts:
com.silex.driver.sxuptp
1.5.1
org.virtualbox.kext.VBoxUSB
4.2.12
org.virtualbox.kext.VBoxDrv
4.2.12
com.osxkernel.tuxlerext
1
com.apple.filesystems.afpfs
11.0
com.apple.nke.asp-tcp
8.0.0
com.apple.filesystems.smbfs
2.0.0
com.apple.driver.AudioAUUC
1.60
com.apple.driver.AppleHWSensor
1.9.5d0
com.apple.iokit.IOUserEthernet
1.0.0d1
com.apple.driver.AppleUpstreamUserClient
3.5.13
com.apple.driver.AGPM
100.14.11
com.apple.iokit.IOBluetoothSerialManager
4.2.0f6
com.apple.driver.AppleMikeyHIDDriver
124
com.apple.GeForceTesla
8.1.8
com.apple.driver.AppleHDA
2.5.2fc2
com.apple.Dont_Steal_Mac_OS_X
7.0.0
com.apple.driver.AppleMikeyDriver
2.5.2fc2
com.apple.driver.AppleBacklight
170.3.5
com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport
4.2.0f6
com.apple.driver.AppleHWAccess
1
com.apple.driver.AirPort.Brcm4331
700.20.22
com.apple.driver.ACPI_SMC_PlatformPlugin
1.0.0
com.apple.driver.AppleLPC
1.7.0
com.apple.driver.AppleMCCSControl
1.1.12
com.apple.nvenet
2.0.21
com.apple.filesystems.autofs
3.0
com.apple.driver.Oxford_Semi
3.3.5
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless
1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib
1.0.0d1
com.apple.BootCache
35
com.apple.driver.AppleIRController
325.7
com.apple.iokit.SCSITaskUserClient
3.6.0
com.apple.driver.XsanFilter
404
com.apple.iokit.IOAHCIBlockStorage
2.4.0
com.apple.driver.AppleUSBHub
650.4.4
com.apple.driver.AppleFWOHCI
4.9.9
com.apple.driver.AppleAHCIPort
2.9.5
com.apple.driver.AppleUSBEHCI
650.4.1
com.apple.driver.AppleUSBOHCI
650.4.1
com.apple.driver.AppleRTC
2.0
com.apple.driver.AppleHPET
1.8
com.apple.driver.AppleACPIButtons
2.0
com.apple.driver.AppleSMBIOS
2.0
com.apple.driver.AppleACPIEC
2.0
com.apple.driver.AppleAPIC
1.7
com.apple.driver.AppleIntelCPUPowerManagementClient
216.0.0
com.apple.nke.applicationfirewall
153
com.apple.security.quarantine
3
com.apple.driver.AppleIntelCPUPowerManagement
216.0.0
com.apple.security.SecureRemotePassword
1.0
com.apple.iokit.IOSurface
91
com.apple.AppleGraphicsDeviceControl
3.4.12
com.apple.iokit.IOSerialFamily
10.0.7
com.apple.nvidia.classic.NVDANV50HalTesla
8.1.8
com.apple.nvidia.classic.NVDAResmanTesla
8.1.8
com.apple.driver.DspFuncLib
2.5.2fc2
com.apple.vecLib.kext
1.0.0
com.apple.iokit.IOAudioFamily
1.9.4fc11
com.apple.kext.OSvKernDSPLib
1.14
com.apple.iokit.IOBluetoothFamily
4.2.0f6
com.apple.driver.AppleBacklightExpert
1.0.4
com.apple.iokit.IOBluetoothHostControllerUSBTransport
4.2.0f6
com.apple.iokit.IONDRVSupport
2.3.6
com.apple.driver.AppleHDAController
2.5.2fc2
com.apple.iokit.IOHDAFamily
2.5.2fc2
com.apple.iokit.IOFireWireIP
2.2.5
com.apple.iokit.IO80211Family
600.34
com.apple.driver.AppleSMC
3.1.6d1
com.apple.driver.IOPlatformPluginLegacy
1.0.0
com.apple.driver.AppleSMBusPCI
1.0.12d1
com.apple.driver.IOPlatformPluginFamily
5.5.1d27
com.apple.driver.AppleSMBusController
1.0.11d1
com.apple.iokit.IOGraphicsFamily
2.3.6
com.apple.iokit.IONetworkingFamily
3.2
com.apple.driver.NVSMU
2.2.9
com.apple.kext.triggers
1.0
com.apple.driver.AppleUSBHIDMouse
180.9
com.apple.driver.AppleHIDMouse
180.9
com.apple.iokit.IOFireWireSerialBusProtocolTransport
2.5.1
com.apple.iokit.IOFireWireSBP2
4.2.5
com.apple.driver.AppleUSBHIDKeyboard
170.15
com.apple.driver.AppleHIDKeyboard
170.15
com.apple.iokit.IOSCSIBlockCommandsDevice
3.6.0
com.apple.iokit.IOUSBHIDDriver
650.4.4
com.apple.iokit.IOUSBMassStorageClass
3.6.0
com.apple.driver.AppleUSBMergeNub
650.4.0
com.apple.driver.AppleUSBComposite
650.4.0
com.apple.iokit.IOSCSIMultimediaCommandsDevice
3.6.0
com.apple.iokit.IOBDStorageFamily
1.7
com.apple.iokit.IODVDStorageFamily
1.7.1
com.apple.iokit.IOCDStorageFamily
1.7.1
com.apple.iokit.IOAHCISerialATAPI
2.6.0
com.apple.iokit.IOSCSIArchitectureModelFamily
3.6.0
com.apple.iokit.IOUSBUserClient
650.4.4
com.apple.iokit.IOFireWireFamily
4.5.5
com.apple.iokit.IOAHCIFamily
2.6.0
com.apple.iokit.IOUSBFamily
650.4.4
com.apple.driver.AppleEFINVRAM
2.0
com.apple.driver.AppleEFIRuntime
2.0
com.apple.iokit.IOHIDFamily
2.0.0
com.apple.iokit.IOSMBusFamily
1.1
com.apple.security.sandbox
278.10
com.apple.kext.AppleMatch
1.0.0d1
com.apple.security.TMSafetyNet
7
com.apple.driver.AppleKeyStore
2
com.apple.driver.DiskImages
371.1
com.apple.iokit.IOStorageFamily
1.9
com.apple.iokit.IOReportFamily
21
com.apple.driver.AppleFDEKeyStore
28.30
com.apple.driver.AppleACPIPlatform
2.0
com.apple.iokit.IOPCIFamily
2.8
com.apple.iokit.IOACPIFamily
1.4
com.apple.kec.corecrypto
1.0
com.apple.kec.pthread
1
System Profile:
Model: iMac9,1, BootROM IM91.008D.B08, 2 processors, Intel Core 2 Duo, 2.66 GHz, 4 GB, SMC 1.44f0
Graphics: NVIDIA GeForce 9400, NVIDIA GeForce 9400, PCI, 256 MB
Memory Module: BANK 0/DIMM0, 2 GB, DDR3, 1067 MHz, 0x8551, 0x494D5348324753313341314631432D313046
Memory Module: BANK 1/DIMM0, 2 GB, DDR3, 1067 MHz, 0x8551, 0x494D5348324753313341314631432D313046
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x8E), Broadcom BCM43xx 1.0 (5.106.98.100.22)
Bluetooth: Version 4.2.0f6 12982, 3 services, 15 devices, 3 incoming serial ports
Network Service: Ethernet, Ethernet, en0
Serial ATA Device: Hitachi HDT721032SLA380, 320.07 GB
Serial ATA Device: OPTIARC DVD RW AD-5670S
USB Device: Built-in iSight
USB Device: Officejet 6500 E710n-z
USB Device: Keyboard Hub
USB Device: Apple Optical USB Mouse
USB Device: Apple Keyboard
USB Device: IR Receiver
USB Device: BRCM2046 Hub
USB Device: Bluetooth USB Host Controller
FireWire Device: My Book, WD, Up to 400 Mb/sec
FireWire Device: unknown_device, Unknown
Thunderbolt Bus: -
iMac goes to sleep/hibernate multiple times per day after installing Maverick OS. Moving the mouse or hitting the spcaebar will not wake the pc.
I have to shutdown and power back on. My iMac was purchased in January 2011 and no longer in warrenty. The energy saver 'sleep' and 'display' settings are set at 10 minutes. When I changed to 'never' the machine got very hot and I changed the settings back. I have checks by: Put hard disk to sleep when possible and wake for network access. Any help would be greatly appreciated.Please read this whole message before doing anything.
This procedure is a diagnostic test. It’s unlikely to solve your problem. Don’t be disappointed when you find that nothing has changed after you complete it.
The purpose of the test is to determine whether the problem is caused by third-party software that loads automatically at startup or login, by a peripheral device, by a font conflict, or by corruption of the file system or of certain system caches.
Disconnect all wired peripherals except those needed for the test, and remove all aftermarket expansion cards, if applicable. Start up in safe mode and log in to the account with the problem. You must hold down the shift key twice: once when you turn on the computer, and again when you log in.
Note: If FileVault is enabled, or if a firmware password is set, or if the startup volume is a Fusion Drive or a software RAID, you can’t do this. Ask for further instructions.
Safe mode is much slower to start up and run than normal, with limited graphics performance, and some things won’t work at all, including sound output and Wi-Fi on certain models. The next normal startup may also be somewhat slow.
The login screen appears even if you usually login automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.
Test while in safe mode. Same problem?
After testing, restart as usual (not in safe mode) and verify that you still have the problem. Post the results of the test. -
After installing Maverick my computer shut down and when it restarted I couldn't get to the home screen. The monitor was grey with some dark grey shapes, it sounded like it was constantly running a program. My computer is sick!! HELP
Take each of these steps that you haven't already tried. Stop when the problem is resolved.
Step 1
The first step in dealing with a startup failure is to secure the data. If you want to preserve the contents of the startup drive, and you don't already have at least one current backup, you must try to back up now, before you do anything else. It may or may not be possible. If you don't care about the data that has changed since the last backup, you can skip this step.
There are several ways to back up a Mac that is unable to start. You need an external hard drive to hold the backup data.
a. Start up from the Recovery partition, or from a local Time Machine backup volume (option key at startup.) When the OS X Utilities screen appears, launch Disk Utility and follow the instructions in this support article, under “Instructions for backing up to an external hard disk via Disk Utility.”
b. If you have access to a working Mac, and both it and the non-working Mac have FireWire or Thunderbolt ports, start the non-working Mac in target disk mode. Use the working Mac to copy the data to another drive. This technique won't work with USB, Ethernet, Wi-Fi, or Bluetooth.
c. If the internal drive of the non-working Mac is user-replaceable, remove it and mount it in an external enclosure or drive dock. Use another Mac to copy the data.
Step 2
If the startup process stops at a blank gray screen with no Apple logo or spinning "daisy wheel," then the startup volume may be full. If you had previously seen warnings of low disk space, this is almost certainly the case. You might be able to start up in safe mode even though you can't start up normally. Otherwise, start up from an external drive, or else use either of the techniques in Steps 1b and 1c to mount the internal drive and delete some files. According to Apple documentation, you need at least 9 GB of available space on the startup volume (as shown in the Finder Info window) for normal operation.
Step 3
Sometimes a startup failure can be resolved by resetting the NVRAM.
Step 4
If you use a wireless keyboard, trackpad, or mouse, replace or recharge the batteries. The battery level shown in the Bluetooth menu item may not be accurate.
Step 5
If there's a built-in optical drive, a disc may be stuck in it. Follow these instructions to eject it.
Step 6
Press and hold the power button until the power shuts off. Disconnect all wired peripherals except those needed to start up, and remove all aftermarket expansion cards. Use a different keyboard and/or mouse, if those devices are wired. If you can start up now, one of the devices you disconnected, or a combination of them, is causing the problem. Finding out which one is a process of elimination.
Step 7
If you've started from an external storage device, make sure that the internal startup volume is selected in the Startup Disk pane of System Preferences.
Start up in safe mode. Note: If FileVault is enabled, or if a firmware password is set, or if the startup volume is a Fusion Drive or a software RAID, you can’t do this. Post for further instructions.
Safe mode is much slower to start and run than normal, and some things won’t work at all, including wireless networking on certain Macs.
The login screen appears even if you usually log in automatically. You must know the login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.
When you start up in safe mode, it's normal to see a dark gray progress bar on a light gray background. If the progress bar gets stuck for more than a few minutes, or if the system shuts down automatically while the progress bar is displayed, the startup volume is corrupt and the drive is probably malfunctioning. In that case, go to Step 10. If you ever have another problem with the drive, replace it immediately.
If you can start and log in in safe mode, empty the Trash, and then open the Finder Info window on the startup volume ("Macintosh HD," unless you gave it a different name.) Check that you have at least 9 GB of available space, as shown in the window. If you don't, copy as many files as necessary to another volume (not another folder on the same volume) and delete the originals. Deletion isn't complete until you empty the Trash again. Do this until the available space is more than 9 GB. Then restart as usual (i.e., not in safe mode.)
If the startup process hangs again, the problem is likely caused by a third-party system modification that you installed. Post for further instructions.
Step 8
Launch Disk Utility in Recovery mode (see Step 1.) Select the startup volume, then run Repair Disk. If any problems are found, repeat until clear. If Disk Utility reports that the volume can't be repaired, the drive has malfunctioned and should be replaced. You might choose to tolerate one such malfunction in the life of the drive. In that case, erase the volume and restore from a backup. If the same thing ever happens again, replace the drive immediately.
This is one of the rare situations in which you should also run Repair Permissions, ignoring the false warnings it may produce. Look for the line "Permissions repair complete" at the end of the output. Then restart as usual.
Step 9
Reinstall the OS. If the Mac was upgraded from an older version of OS X, you’ll need the Apple ID and password you used to upgrade.
Step 10
Do as in Step 9, but this time erase the startup volume in Disk Utility before installing. The system should automatically restart into the Setup Assistant. Follow the prompts to transfer the data from a Time Machine or other backup.
Step 11
This step applies only to models that have a logic-board ("PRAM") battery: all Mac Pro's and some others (not current models.) Both desktop and portable Macs used to have such a battery. The logic-board battery, if there is one, is separate from the main battery of a portable. A dead logic-board battery can cause a startup failure. Typically the failure will be preceded by loss of the settings for the startup disk and system clock. See the user manual for replacement instructions. You may have to take the machine to a service provider to have the battery replaced.
Step 12
If you get this far, you're probably dealing with a hardware fault. Make a "Genius" appointment at an Apple Store, or go to another authorized service provider. -
My app store is not working after installing mavericks. When I open app store it repeatedly asking me to login with apple ID and to provide User name and Password for proxy authentication in a loop.I am a newbie to mac,Please help me.
Hmmmm... would appear that you need to be actually logged in to enable the additional menu features.
Have you tried deletting the plists for MAS?
This page might help you out...
http://www.macobserver.com/tmo/answers/how_to_identify_and_fix_problems_with_the _mac_app_store
Failing that, I will have to throw this back to the forum to see if anyone else can advise further.
Let me know how you get on?
Thanks. -
How do I restore gid after installing Mavericks?
Hi folks,
quick question for you all.
Before installing Mavericks (I was running Mountain Lion), I was in the following situation:
I was user myname with uid=501, and
(besides other) I was member of a group called myname, which had gid=501.
Now, after installing Mavericks,
I'm still user myname with uid=501,
group myname still exists,
but now has gid=20, and
I am no more member of it.
As a result, a few files / folders which were accessible before installation, are denied to me now (listing them in Terminal correctly displays them as assigned to gid=501, which unfortunately seems to be unknown to the system).
How do I fix this (apart from changing file permissions)? I presume I should just
take group myname and change its gid back from 20 to 501,
add back my membership to it.
But how do I go through first step? And, more importantly, am I at risk of doing something wrong?
(And why on earth would Mavericks do that?)
Thanks in advance
SOK thanks I'll do that. I had actually upgraded to Lion, but when my data was read back to the new hard disk, obviously the upgrade wasn't. Thanks for your advice.
-
After installing Mavericks on an imac, Mail would not sync with my Google Apps email account. After I clicked on All Mail the program crashed and now it crashes every time I open Mail. Does anyone have an suggestions?
Try setting up another admin user account to see if the same problem continues. If Back-to-My Mac is selected in System Preferences, the Guest account will not work. The intent is to see if it is specific to one account or a system wide problem. This account can be deleted later.
Isolating an issue by using another user account
If the problem is still there, try booting into the Safe Mode using your normal account. Disconnect all peripherals except those needed for the test. Shut down the computer and then power it back up. Immediately after hearing the startup chime, hold down the shift key and continue to hold it until the gray Apple icon and a progress bar appear. The boot up is significantly slower than normal. This will reset some caches, forces a directory check, and disables all startup and login items, among other things. When you reboot normally, the initial reboot may be slower than normal. If the system operates normally, there may be 3rd party applications which are causing a problem. Try deleting/disabling the third party applications after a restart by using the application un-installer. For each disable/delete, you will need to restart if you don't do them all at once.
Safe Mode
Safe Mode - About
General information.
Isolating issues in Mac OS X
Troubleshooting Permission Issues
Step by Step to Fix Your Mac -
Safari and app store fail to work after installing Maverick, what can I do?
Safari and app store fail to work after installing Maverick, what can I do?
Disk Utility (Applications - Utilities - Disk Utility) Repair Disk Permissions 2x. Then restart in Safe Mode and try both apps. Restart normally and post results.
-
Apple Mail Not Showing Inbox Unread Count on Dock after installing Mavericks
After installing Mavericks, my Apple Mail (connected to my work's Gmail account) stopped showing the Inbox's unread count on the dock. I switched it to "all mailboxes" to see if that would make a difference, and the dock shows 7 unread emails when there are actually none. When I switch it back to "Inbox" unread counts, it shows nothing. I've waited 15 minutes after receiving an email to see if it will show an unread message in the dock, but it does not. Does anyone have a fix for this?
Thank you!Quit your mail entirely, then in terminal do:
mv ~/Library/Mail/V2/MailData/Envelope* ~/Desktop
This moves all your "Envelope Index*" files to your desktop. An alternative is deleting the files, but this allows you to keep them as a temporary back-up (you can delete them at-will later). Also, you can move the files from Finder instead of Terminal, if you prefer.
After the files have been moved, re-open Mail
This should re-load all your email messages, updating/restoring the count
While this works, it does not explain the reason the count goes missing, nor does it ensure that the count won't go missing again in the future, but at least it's a temporary workaround.
Maybe you are looking for
-
I am very disappointed in CFBuilder 2
I have been using CFBuilder since it first came out. I went through some of the early beta annoyances and even some of the situations where a new beta version came out and stopped the current one from working, effectively halting my production until
-
Plastic of the hinges make noises
My Macbook pro early 2011 15'' make a little noise when i open or close the dispalay. Is like a "plap" and it's at the level of the plastic of the hinges, and i think that is the plastic that make noises. Have you ever had this problem?If yes what di
-
IWeb and 123-reg personal domain difficulties
I have published before using iWeb but have now recently bought a domain name with 123-reg. I have changed my CNAME with 123-reg but cannot publish my website using iWeb. It just says: Publish Error - There was an error updating MobileMe. What am I d
-
How to sum a complexly calculated variable or something capable of doing it
Hi I'm working on a report (RTF) that need to sum a complex calculated value within a group. The value is from a set of code like below: ---Code Start--- var temp1 If xmlfield1 = '' temp1 = xmlfiled2 * xmlfield3 / 100 Else temp1 = xmlfield4 End var t
-
hi all ihave installed bi server and it was working fine but suddenly strange errors occur whenever i try to enter into presentation services and also Administration services online mode is not active the error in the presentation services is State: