Mouse issues on an iMac

I hope this is the correct forum. I didn't see mouse under the hardware area. I have iMac 2.8Ghz. I originally installed the blue tooth mighty mouse. After about 2 months usage, I lost the ability to scroll either direction (only down, no up). I check preferences and the scroll either direction option is checked.
I plugged in the USB mouse that came with the computer and it is a bit wild. It seems to have a mind of it's own and jumps around the screen occasionally.
1. Does anyone have any suggestions on what might be wrong with the mighty mouse and fixes?
2. Does anyone have any suggestions on what is happening with the USB mouse.
Being a recent convert from Windows, my knowledge base defaults to what the problem might be (drivers usually on Windows), but I'm not sure where to start on the Mac.
Thanks.
Sam

Thanks for quick response. For clarity, the whole system is just about 2 months old. Not sure how dirty it can get in that short time.
Question: Use the same lint free cloth like using on lens?
Not on a shiny surface. Was using on a black mouse pad. Now I'm only using the surface of the desk. Med brown color, like a med walnut in color.

Similar Messages

  • IMac/Magic Mouse issue with multiple iMacs.

    I bought two new imacs last month with wireless Magic Mice.  The mice one both of them keep having communication issues.  I returned them to the genius bar and they replaced them.  I'm still having the issue.  I keep having to reset the SMC for them to work, but they only work temporarily.  I've also tried zapping the PRAMs  Any suggestions?

    Do a search of this forum, Just look down this page for two or three other posts with the same theme. Many folks report the issue. Many folks report different ways of solving it for themselves.
    I have had the MM for three weeks now without one issue. I am even experimenting with BetterTouchTool for added utility of my MM.
    Dah•veed
    PS - The Provost of St Mary's Cathedral on Great Western Road is an online friend of mine!

  • Magic Mouse Issue (came with iMac 27")

    I've noticed today that the 'swipe' gesture feature stopped working. A restart fixed it but was wondering if there is a fix for this. Don't want this happening again...

    Do a search of this forum, Just look down this page for two or three other posts with the same theme. Many folks report the issue. Many folks report different ways of solving it for themselves.
    I have had the MM for three weeks now without one issue. I am even experimenting with BetterTouchTool for added utility of my MM.
    Dah•veed
    PS - The Provost of St Mary's Cathedral on Great Western Road is an online friend of mine!

  • Wake issues with 24" iMac

    I am having the issue with my iMac lab. Units will go to sleep and when a student tries to use the unit there is no response from keyboard but mouse will respond. They need to be restarted to resolve the issue but should it go to sleep again we start the process all over. I have 17 in this lab and have been sending them in for repair two at a time. They replaced the DC/SATA cable on the first two and it resolved nothing. Resetting PRAM and PMU also did not correct the issue.
    Any ideas? Hardware? Software?

    I have a computer lab with 25 with the same problem. I found this happened after they keyboard update. Has anyone really solved this problem with the keyboards not responding after the computers go to sleep? We have to restart several every day, every hour. What is apple doing with this?

  • "Slow" Leopard with bonus mouse issues!

    I have a Mac Mini at work, and ever since upgrading it to Snow Leopard, it's been driving me insane. I haven't had time to deal with it, so I've gotten used to all the annoying performance issues I'm having. Simply put, Snow Leopard is super slow, or "dopey" as I like to say. Every thing I do (EVERYTHING) happens slowly. Here are a few examples of what I'm dealing with. Switching between apps takes too long, from many seconds to minutes for an app to "wake up" again. When I click Print in Numbers, the print window takes up to a minute to appear, and then another 10-20 seconds before I can actually click print. As an added bonus, the mouse does a couple of "nifty" things on a regular basis. The first thing it does is it "locks" the left-click as if I'm holding down the button. I have to click it again to "release" it, so a lot of the time, I'm clicking the mouse three times just to do one click. The downward scroll also stops working intermittently. Now take the goofy mouse and mix it with the dopey leopard, and you've got yourself a wacky guessing-game! Is the mouse button locked or am I just waiting for the dopey leopard to wake up? Let's click again and see what happens! Maybe the pinwheel will show up, or maybe an open window will move halfway off the screen. Or better yet, maybe I'll delete two emails instead of just the one I wanted to! Weee! And by the way, the mouse issues happen whether I'm using a wired USB Mighty Mouse, wireless Mighty Mouse, or a Magic Mouse. Every once in a while, I get brief glimpses of the real Mac Mini - everything zips along beautifully for a couple minutes - but then it goes back to "dopey" mode. I don't even know who this Mac is anymore. My seven-year-old iMac at home works better than this thing. It doesn't do much anymore, but at least it shows me some respect.

    How full is the hard drive?
    Try resetting the PRAM. Info here:
    http://docs.info.apple.com/article.html?artnum=2238

  • Magic Mouse issues after updating to iTunes 11

    Hi,
    Just updated to iTunes 11, and immediately after installing I have been losing Bluetooth connection to my Magic Mouse.  This usually happens when I click on an icon in my dock to launch an App.  Specifically, most often when I am launching iTunes.  I've ruled out a battery issue, as I've replaced them and it doesn't make a difference.  I've even cleared my PRAM at startup (CMD+OPT+P+R at startup), since I saw this suggested for similar Magic Mouse issues not related to iTunes. Resetting the ram made no difference in my case.
    I've had the Magic Mouse for 2+ years, and this has never been an issue before.  In fact, I've never had any connection issues with the mouse that weren't related to weak batteries, and everything was working great until I installed iTunes 11.  Just wondering if others have had this issue since upgrading to iTunes 11, and if so, how it was corrected?
    Thanks.

    Hi, I've not had this issue, but iTunes 11 does seem to be doing something to my Magic Mouse. For example within iTunes 11 I can no longer swipe forwards and backwards. Not sure if there is some kind of hitch with the new iTunes software and the Magic Mouse firmware?

  • I don't have a wireless keyboard or mouse for my 2007 iMac, is there any way that can use remote desktop and access it from my 2010mbp.

    i don't have a wireless keyboard or mouse for my 2007 iMac, is there any way that can use remote desktop and access it from my 2010mbp

    Hi champrider,
    You can use an application such as Apple Remote Desktop to control your iMac remotely. See this article -
    OS X Mavericks: Allow access using Apple Remote Desktop
    This help page will provide you with some other useful resources for Apple Remote Desktop -
    Remote Desktop Help
    Thanks for using Apple Support Communities.
    Best,
    Brett L 

  • T400 mouse issues after spill

    Hi,
    I love my T400. It is the best built, most trouble-free laptop I've owned. Now I have an issue due to a stupid spill.
    I spilled a fair amount of beer over the keyboard and immediately powered down. If I had it to do over I would have uplugged and removed the battery, but hindsight is 20/20 as they say. 
    At any rate, I unscrewed the keyboard and examined it and below it and didn't find any beer residue except on the keyboard itself. I popped all the key tops off and cleaned the entire area with ispropyl alcohol. There was a lot of dirt and hair in there. I think I went through about 70 double-tipped swabs. I also looked at the underside of the trackpad and didn't see anything that looked like it needed cleaning. I didn't remove any ribbon cables.
    I'm using the same laptop right now and it is fully functional with the exception of an annoying mouse issue. I'll refer to the buttons as upper left, upper right, lower left and lower right which should be self explanatory. I've never used the upper middle button so not even sure what it is supposed to do. 
    The first thing I noticed was that the lower left button didn't work and the lower right button seemed to only work in certain instances. I hooked up a USB mouse and that overcame my problem. I soon noticed problems with that where it appeared a mouse click wasn't registering. I also about the same time remembered the upper mouse button on the laptop and started using that.
    Generally, my upper left works for any left click functions. However I've notice in Google Chrome, I can't select a tab to change to it. If I left click the tab close, it does close the tab. 
    If I left click on my desktop, I get the right-click menu. The upper left button produces the Windows Start menu just fine but it is rare that I can get the right-click Windows Start menu. When I can, it is only with the upper right button. 
    What I'm guessing from all this is, everything that is mouse-related must run through the same hardware regardless of the input used (upper buttons, lower buttons or external USB device) and different software handles mouse clicks differently explaining the differences (good, intermittent or never) in response. 
    Here's another example. To run the Windows calc program from the Start menu Run feature, normally I would left click run and get the dialog with a drop down menu for recent programs accessed thru Run. Let's say I'm using calc. Simetimes this works normally. Other times when I click Run, I get a single option  "drop-down" menu with that option being "run" which if clicked THEN takes me to the typical drop down menu of recent programs. Other times, I get a context menu which includes the Run option. 
    With that in mind, I'm wondering if replacing the touchpad assembly is likely to fix my problems or if anyone has any other suggestions other than to not spill beer on your laptop.
    Thanks

    hey beeherd,
    replacing the touchpad assembly should resolve the issue. however, i am unable to guarantee that it will.
    you could try that, or use an external mouse?
    do a reinstallation of mouse drivers and use this manual : http://download.lenovo.com/ibmdl/pub/pc/pccbbs/mobiles_pdf/43y6629_04.pdf .
    open the unit and dry it in a dust free room.
    WW Social Media
    Important Note: If you need help, post your question in the forum, and include your system type, model number and OS. Do not post your serial number.
    Did someone help you today? Press the star on the left to thank them with a Kudo!
    If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"!
    Follow @LenovoForums on Twitter!
    Have you checked out the Community Knowledgebase yet?!
    How to send a private message? --> Check out this article.

  • Having an intermittent issue where my iMac blanks out on me. On restarting I get bands running down the screen with pixels jumping around, then the white screen of death and nothing... Wouldn't restart all weekend, now fine..? any ideas whats wrong?

    Having an intermittent issue where my iMac blanks out on me. On restarting I get several bands running down the screen with pixels jumping around within the bands, then the white screen of death and nothing... This happens intermittently and usually restarts OK. Happened again three days ago and wouldn't restart for two days (again the bands/pixels etc) but now operating fine? Any ideas whats wrong with my iMac and what the solution may be? Also gets very hot from time to time, particularly if I'm playing music/watching youtube/movies for extended periods. Mac is 3.5 years old, running OS X 10.6.8, processor 3.4 GHz i7 memory 8GB 1333 MHz DDR3

    If you live near an Apple Store, make a Genius Bar appointment to have the computer tested. Supposedly there is no charge for testing. Use 2nd link if not near an Apple Store or aren’t in the US.
    Genius Bar Reservation US
    Authorized Service Provider

  • X100e keyboard/mouse issues

    Hi Folks,
    I've been having trouble with my recently purchased x100e (running Windows 7), and I'm hoping that someone may be able to help me out. I've been looking through the forums and on the web for solutions, but no luck.
    Starting a few days ago, I notice that whenever I press a button on the keyboard, a dialog box pops up to ask me if I want to display the Trackpoint Guide. This prevents me from typing anything longer than one keystroke, because the dialog box just comes back when I hit the next key regardless of pressing "Yes" or "No." Additionally, whenever I press a key, the cursor changes from the standard pointer to the scroll icon that would display if I was pressing the middle mouse/scroll button above the trackpad. Furthermore, the middle mouse/scroll button above the trackpad no longer works when pressed.
    I have noticed that it is possible to disable the Trackpoint dialog box from coming up by clicking the "do not display this message" option, but the cursor issue persists no matter what. The laptop is hardly a month old. I use antivirus, anti-spyware, etc. I have tried updating the mouse/trackpoint driver and also rolling it back to the originally installed driver, but neither step seems to resolve the issue. I thought that perhaps I had inadvertently changed some of the mouse settings, so I did a factory reset on the machine. Unfortunately, that didn't solve the issue either. I did an extra factory reset just to make sure. I've run anti-virus and anti-malware scans to see if anything would show up, but nothing does. This one really has me perplexed. If there's anyone out there who could offer any advice, I'd really appreciate it.
    Thanks!

    Hi onlylive2x,
    Welcome to Lenovo Forums.
    Could you try doing a factory reset without installing any antivirus or antispyware and see if there are any keyboard/mouse issues? This could be some software which is causing a conflict with the mouse drivers.
    Check out the Community Knowledge Base for hints and tips.
    Did someone help you today? Press the star on the left to thank them with a Kudo!
    If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"!
    X240 | 8GB RAM | 512GB Samsung SSD

  • Hi , I suhail khan from india and i am user of iMac system 10,1.These days i am facing the sound enabling issue with my iMac system I am not able to hear sound in my iMac system.So kindly suggest me how to enable sound in my iMac . Please no the needful.

                      Hi , I suhail khan from india and i am user of iMac system 10,1.These days i am facing the sound enabling issue with my iMac system I am not able to hear sound in my iMac system.So kindly suggest me how to enable sound in my iMac . Please no the needful.

    Take each of the following steps that you haven't already tried.
    1. If you've recently plugged anything into the audio-out (headphone) port, plug and unplug it a couple of times.
    2. From the menu bar, select
     ▹ System Preferences ▹ Sound ▹ Output
    Check the settings. The internal speakers should be selected as the output device, the Mute box should not be checked, and the volume slider should be at least halfway to the right.
    3. Look inside the headphone port. If a red light is coming from the port, the internal switch is stuck in the position for digital output. You may be able to free it by inserting and removing a headphone mini-stereo jack of the proper size.Inserting any kind of tool in the port may cause damage that won't be covered by your warranty.
    4. Boot in safe mode by holding down the shift key at the startup chime. It will take much longer than usual. You don't have to log in; just reboot as usual (without holding any keys) when the login screen appears. (Note: If FileVault is enabled under OS X 10.7 or later, or if a firmware password is set, or if the boot volume is a software RAID, you can’t boot in safe mode.)
    5. Reset the NVRAM.
    6. Reset the SMC.
    7. Reinstall OS X after backing up all data as a precaution. You won't need your backup unless something goes wrong.
    8. Make a "Genius" appointment at an Apple Store.
    Back up all data on the internal drive(s) before you hand over your computer to anyone. If privacy is a concern, erase the data partition(s) with the option to write zeros* (do this only if you have at least two complete, independent backups, and you know how to restore to bare metal from any of them.) Don’t erase the recovery partition, if present.
    *An SSD doesn't need to be zeroed.

  • Annoying mouse issues of cs6 and cs5.5 on mountain lion

    Hi everyone,
    a couple month ago, a mac pro bought, which has mountain lion. i installed cs5.5 and for a while i have started to fight with mouse issues. illustrator, indesing and photoshop, all of them has mouse lag. photoshop has also freezing when i use stamp tool, and zooming in addition. if the screen moves (when i zoom or move the work to any direction of the window or use the tool which makes the screen move), it freeze and mouse pointer starts to spininnig. sometimes it comes back for a while, sometimes not. and then noticed that, forexample zooming or stamping, if i move mouse over the window, it completes the new view and everything is back normal.
    but i can't use stamp tool as normal. it can't work fast and freezes mostly. the mouse lag occurs randomly; not only photoshop, but also indesign and illustrator. i looked at the consol messages and found this:
    1/23/13 2:41:55.108 PM WindowServer[203]: _CGXGetWindowOrderingGroup: Operation on a window 0x69 requiring rights 0x5 by caller Photoshop
    i googled it and can't found anything. when it freezes on photoshop, consol writes this message. screen never freezes indesign and illustrator. so, there is no messages. only mouse lag occurs on them.
    i try to use different combination on photoshop's graphics processor settings. but it doesn't work. now i use photoshop by making the graphic processor off.
    after that i installed cs6. but for a while, i met the same problems. i reset the photoshop, erased the preferences files. but it didn't work. after disabling graphic processor, i haven't met the freezing, but mouse issues continue in photoshop, illustrator and indesign.
    if you  need more info, just ask me.
    thank you all.
    mac pro  2x2.4 ghz 6-core intel xeon
    12 gb ram
    ati radeon hd 5770, 1024 mb

    hi,
    thanks for your answer. i don't know if it's a driver problem, or not. computer came with wireless apple magic mouse. today, i tried the old mac mouse (the ones without wheel). the same result.
    if it worked, i wouldn't use this solution. because i do not have to use old mouse. we have met those problems in windows. i NEVER change any hardware for the problems in mac osx. i LOVE apple and its products, but if it worked, there is no different windows.
    so, i don't know where is  the problem, either in macosx or in adobe products. but i'm really tired of this..
    i guess this problem because of the video card: ati hd 5700. their website has not any driver for this card suit for mac os.
    appreciate any help..  

  • Wacom or Bluetooth Mouse issues with most recent Beta??

    Wacom or Bluetooth Mouse issues with most recent Beta??
    All I was wondering if anyone was having issues with Lightrooms beta and pointing devices… while I’m sure the Wacom Introus4 is dying in Lightroom I can’t verify that my Mouse is as well.
    I’m using the most recent Beta of Lightroom and Wacom Tablet Driver 615-3a… I’m sure the issue dosent reside with another program because the tablet only stops working in Lightroom. Basically I loose all tablet functionality until I reboot whin I attempt to access the Film Strip… I’ve repeated a few times and with each it dies…

    Unfortunately, although you are getting problems with your Wacom and Lr, the solution for the short term is to re-install an older driver for the tablet until Wacom come up with a new update to fix the prolem. This has been a long running problem for users when operating Lr with Wacom tablets.
    (I offer this solution not from personal experience, but from what other tablet users have reported in previous threads, and there have been several).

  • Mouse issue in all products including photoshop cs5/cs6

    Hello! I'm having severe mouse issues with all CS5 and CS6 products.
    The mouse will only do single click, and when pressing down on any of the mouse button, nothing functions.  So, I'm only able to make a dot with any of the tools! I haven't had this much issues since I installed microsoft products.. please help!!!  Also, there's no preference clear in this program, and I've tried the silly option + ctr+shift+ but it didnt work
    Windows 7x64
    Running trial version cs6

    Funny, got the same issue and i can't find anything to help that out. Cyborg RAT9 mouse, Wacom Intuos 4 and even the Apple magic mouse can't make that long click we are looking for. So it cannot be anything else then Photoshop it self. Other Adobe products are working perfect. I'll allready try to reinstall, reboot, cs5, 32 bit 64 bit versions... But noting helps, Photoshop won't work right... like i would buy a +800 euro application that doens't even work as its should
    Message was edited by: Blurr_designs

  • Radius L10W-B keyboard and mouse issues

    Hello, I have just purchased a Toshiba Satelite Radius L10W-B notebook less then a day ago, and am exeriancing SERIOUS keyboard and mouse issues, Juts after purchasinng this notebook, after converting it to tablet mode and back to notebok mode, the keyboard and mouse was NON existant for over 4 hours, DID NOT WORK AT ALL. I took it back to the reseller and ofcourse as soon as I tried to show the issue, all worked fine. Now, I have massive latency issues with both keyboard and mouse. The keyboard misses key strokes in almost every 8 keys. I get 1 missed keystroke in every 8 keys pressed when typing, and these are not typos, just absolutely nothing, thyre absolute misses all togeather. This make for alot of retyping and backspacing etc etc. also, the mouse is disabled for about 3 seconds after tying, then snaps back into action. This means when typing and switching to the mouse reasonably fast, the mouse is non responsive for about 1 second which is fairly irretating. This email took over 20 minutes to write, for this exact reason. Im sure this is not normal. I really love this notebook in every other aspect, however these issues just make it plain ususuable. Any ideas? Thanks!  

    Peter,
    thanks for the reply. However im convinced this is hardware related! While I really hope not, Ive tried all solutions posted by others.
    It simply seems the keyboard is poor quality and the rest of the laptop is awesome!
    I really hope im wrong! But its my gut feeling
    Ill try give them a call but not holding my breath.

Maybe you are looking for

  • Text input control the length

    Hey, I have a text input field with 240 length (displayed in 3 rows). when users enters more than this length it stops the user but when he copies from some where else and pastes the text here it does not stop the user to the size. (he can copy more

  • Query is not picking the data from multiprovider

    Hi All, i have defined a query on a multiprovider which is made up of three ods one from sales orders, delivery, and billing but when i run the query ...its not picking up order quantity for some sales orders and also its not picking all the items av

  • Problem in displaying text in smartform

    Hi, In my smartform, In a text element I have written a text like below. Reference Number ,,,, &v_ref& ,,,, Date Received ,,,,&v_date& Now v_ref can be max of 23 characters. When it is of 23 characters, it is showing fine in output. But when it is <2

  • Road to the Missing Node- Help on Contexts/Queues

    Hi all , I have a source structure like Root Structure Node1- (1.1) Structure Node2 -(1..unbounded) StrcutureNode3(1) StructureNode4(1...n) Value Node I set the context of "value node" to structureNode2 . There are totally 10 "Structure node2" s each

  • Help with idoc-file scenario

    Hello, I am doing IDOC - File scenario. (source is DEBMAS and reciever end, there is flat DT with no heirarchies as of now. ) The requirement is that  if the segment at the source side has multiple lines of " sold to party " values, then customer bil