Mouse Pointer Stuck CS5.1

Hello,  I have a pressing issue that I cannot seem to solve. 
Windows 7 Home Premium
Design Premium 5.5
I have used Fireworks many times, but not within the last few weeks.  Now whenever I open it, the mouse pointer is stuck in an area of the screen, usually in the upper right side and isolated to maybe a 20x20 pixel area.  It is not frozen and the hot keys still work.  I can alt-tab out and back in with no change as well as minimize, maximize, reposition with the windows hot keys, etc.  I have disabled almost all of my startup programs as well aside from Avast, no change.  I also tried renaming my Fireworks preferences folder so it is forced to create a new one.  I uninstalled Fireworks and reinstalled.
What does work?  All other apps in the Deisign suite work without issue.  If I log out of my windows account and log into a newly created account.  It is following my Windows profile.  It would be exremely difficult to switch back and forth so I'm looking for a solution within the same account.  Also, I have not recently added any hardware and as far as I know all my Windows updates are up to date and video drivers(ATI) and other hardware are up to date.
Any help is greatly appreciated.
Thanks,
Dustin

Here are a few troubleshooting links, but they're really "laundry lists":
http://helpx.adobe.com/x-productkb/global/troubleshoot-system-errors-freezes-windows.html
http://helpx.adobe.com/creative-suite/kb/troubleshoot-launch-issues-problems-cs5.html
It sounds like you're on the right track if you've traced the problem to your particular user account or profile. This suggests that it's either a Fireworks file associated with that profile, another application being run, or a system preference of some type.
But it's a weird-sounding bug, too. This may sound stupid, but if you're on a desktop system, have you tried unplugging the mouse?

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            17
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    540 (in dyld) [0x7fff62fe8657]
              17
    dyld::runInitializers(ImageLoader*) + 97 (in dyld) [0x7fff62fe21b9]
                17
    ImageLoader::runInitializers(ImageLoader::LinkContext const&,
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    17 -[NSBundle load] + 18 (in Foundation) [0x7fff899843f8]
    17 objc_msgSend_vtable3 + 24 (in libobjc.A.dylib) [0x7fff8331e0d8]
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        17 hndl_alltraps +
    225 (in mach_kernel) [0xffffff80002da481]
          17 user_trap +
    711 (in mach_kernel) [0xffffff80002c4017]
            17
    exception_triage + 149 (in mach_kernel) [0xffffff8000220e15]
              17
    exception_deliver + 766 (in mach_kernel) [0xffffff8000220c1e]
                17
    exception_raise_state_identity + 325 (in mach_kernel) [0xffffff8000249c75]
                  17
    mach_msg_rpc_from_kernel_body + 277 (in mach_kernel) [0xffffff80002239d5]
                    17
    ipc_mqueue_receive + 70 (in mach_kernel) [0xffffff8000215886]
                      17
    thread_block_reason + 299 (in mach_kernel) [0xffffff800022f42b]
                        17
    thread_continue + 1661 (in mach_kernel) [0xffffff800022f1ad]
    17 machine_switch_context + 361 (in mach_kernel) [0xffffff80002c2939]
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             0x1033df000
    -        0x1033dffff  com.apple.Safari 6.0.2 (7536.26.17)
    <712FC0E4-1F7C-3C6F-A65F-8F9EDE304463> /Applications/Safari.app/Contents/MacOS/Safari
             0x1033e5000
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    <8C9589AE-EA24-3360-812B-DBAE560FBE7F>
    /System/Library/StagedFrameworks/Safari/Safari.framework/Safari
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    -        0x103e42ff7  com.apple.JavaScriptCore 7536 (7536.26.15)
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    -     0x7fff8359fff7  com.apple.QuartzCore 1.7 (270.5)
    <19E5E0AB-DAA9-3F97-988C-D9A46AFB9C04>
    /System/Library/Frameworks/QuartzCore.framework/Versions/A/QuartzCore
          0x7fff840ed000
    -     0x7fff842c1ff7  com.apple.CoreFoundation 6.7.2 (635.21)
    <62A3402E-A4E7-391F-AD20-1EF20236CE1B>
    /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation
          0x7fff874c9000
    -     0x7fff875a6fef  libsystem_c.dylib ??? (???)
    <41B43515-2806-3FBC-ACF1-A16F35B7E290> /usr/lib/system/libsystem_c.dylib
          0x7fff89922000 -     0x7fff89c3bfff  com.apple.Foundation 6.7.2 (833.25)
    <22AAC369-B63C-3C55-8AC6-C3ECBA44DA7B>
    /System/Library/Frameworks/Foundation.framework/Versions/C/Foundation
          0x7fff8a127000
    -     0x7fff8a147fff  libsystem_kernel.dylib ??? (???)
    <66C9F9BD-C7B3-30D4-B1A0-03C8A6392351>
    /usr/lib/system/libsystem_kernel.dylib
          0x7fff8b034000
    -     0x7fff8b042fff  libdispatch.dylib ??? (???)
    <8E03C652-922A-3399-93DE-9EA0CBFA0039> /usr/lib/system/libdispatch.dylib
          0x7fff8b4a3000
    -     0x7fff8c0a9fff  com.apple.AppKit 6.7.5 (1138.51)
    <44417D02-6123-3FC3-A119-CE51BB4C3006>
    /System/Library/Frameworks/AppKit.framework/Versions/C/AppKit
          0x7fff8f168000
    -     0x7fff8f494fff  com.apple.HIToolbox 1.9 (???)
    <CCB32DEA-D0CA-35D1-8019-E599C8007AB6> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.fra mework/Versions/A/HIToolbox
          0x7fff8f4b8000
    -     0x7fff8f4f7fff  com.apple.AE 527.7 (527.7)
    <B82F7ABC-AC8B-3507-B029-969DD5CA813D>
    /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/AE.frame work/Versions/A/AE
    Process:       
    AppleSpell [212]
    Path:          
    /System/Library/Services/AppleSpell.service/Contents/MacOS/AppleSpell
    Architecture:  
    x86_64
    UID:             501
      Thread 0x5fd        DispatchQueue 1
      User stack:
        17 ??? (in
    AppleSpell) [0x109383a7c]
          17 ??? (in
    AppleSpell) [0x109383d2e]
            17
    -[NSSpellServer run] + 74 (in Foundation) [0x7fff89a7ec76]
              17
    CFRunLoopRun + 95 (in CoreFoundation) [0x7fff8413519f]
                17
    CFRunLoopRunSpecific + 230 (in CoreFoundation) [0x7fff84125486]
                  17
    __CFRunLoopRun + 1204 (in CoreFoundation) [0x7fff84125c74]
                    17
    __CFRunLoopServiceMachPort + 188 (in CoreFoundation) [0x7fff8411d50c]
                      17
    mach_msg_trap + 10 (in libsystem_kernel.dylib) [0x7fff8a13c67a]
      Kernel stack:
        17
    ipc_mqueue_receive_continue + 0 (in mach_kernel) [0xffffff8000215930]
      Thread 0x604        DispatchQueue 2
      User stack:
        17
    _dispatch_mgr_thread + 54 (in libdispatch.dylib) [0x7fff8b036316]
          17 kevent + 10
    (in libsystem_kernel.dylib) [0x7fff8a13e7e6]
      Kernel stack:
        17 kqueue_scan +
    416 (in mach_kernel) [0xffffff800053b4d0]
      Binary Images:
             0x109382000
    -        0x10943eff7  com.apple.AppleSpell 1.7.1 (131.1)
    <A994D9F1-C4D8-3361-B0F4-112A7BAED8BD> /System/Library/Services/AppleSpell.service/Contents/MacOS/AppleSpell
          0x7fff840ed000
    -     0x7fff842c1ff7  com.apple.CoreFoundation 6.7.2 (635.21)
    <62A3402E-A4E7-391F-AD20-1EF20236CE1B>
    /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation
          0x7fff89922000
    -     0x7fff89c3bfff  com.apple.Foundation 6.7.2 (833.25)
    <22AAC369-B63C-3C55-8AC6-C3ECBA44DA7B> /System/Library/Frameworks/Foundation.framework/Versions/C/Foundation
          0x7fff8a127000
    -     0x7fff8a147fff  libsystem_kernel.dylib ??? (???)
    <66C9F9BD-C7B3-30D4-B1A0-03C8A6392351> /usr/lib/system/libsystem_kernel.dylib
          0x7fff8b034000
    -     0x7fff8b042fff  libdispatch.dylib ??? (???)
    <8E03C652-922A-3399-93DE-9EA0CBFA0039> /usr/lib/system/libdispatch.dylib
    Process:       
    autofsd [62]
    Path:          
    /usr/libexec/autofsd
    Architecture:  
    x86_64
    UID:             0
      Thread 0x233        DispatchQueue 2
      User stack:
        17
    _dispatch_mgr_thread + 54 (in libdispatch.dylib) [0x7fff8b036316]
          17 kevent + 10
    (in libsystem_kernel.dylib) [0x7fff8a13e7e6]
      Kernel stack:
        17 kqueue_scan +
    416 (in mach_kernel) [0xffffff800053b4d0]
      Thread 0x234        DispatchQueue 6
      User stack:
        17
    _dispatch_sig_thread + 45 (in libdispatch.dylib) [0x7fff8b038b1c]
          17
    __sigsuspend_nocancel + 10 (in libsystem_kernel.dylib) [0x7fff8a13e022]
      Kernel stack:
        17 wakeup + 992
    (in mach_kernel) [0xffffff8000555e90]
      Binary Images:
             0x10dafe000
    -        0x10dafffff  autofsd ??? (???)
    <A02D5E70-1BB1-30ED-A699-375CB0CCE901> /usr/libexec/autofsd
          0x7fff8a127000
    -     0x7fff8a147fff  libsystem_kernel.dylib ??? (???)
    <66C9F9BD-C7B3-30D4-B1A0-03C8A6392351> /usr/lib/system/libsystem_kernel.dylib
          0x7fff8b034000
    -     0x7fff8b042fff  libdispatch.dylib ??? (???)
    <8E03C652-922A-3399-93DE-9EA0CBFA0039> /usr/lib/system/libdispatch.dylib
    Process:         blued
    [21]
    Path:          
    /usr/sbin/blued
    Architecture:  
    x86_64
    UID:             0
      Thread 0x12d        DispatchQueue 1
      User stack:
        17 ??? (in blued)
    [0x1033889a4]
          17 ??? (in
    blued) [0x1033bf4bf]
            17
    -[NSRunLoop(NSRunLoop) run] + 62 (in Foundation) [0x7fff8992de67]
              17 -[NSRunLoop(NSRunLoop) runMode:beforeDate:]
    + 267 (in Foundation) [0x7fff8992df7b]
                17
    CFRunLoopRunSpecific + 230 (in CoreFoundation) [0x7fff84125486]
                  17
    __CFRunLoopRun + 1204 (in CoreFoundation) [0x7fff84125c74]
                    17 __CFRunLoopServiceMachPort + 188 (in
    CoreFoundation) [0x7fff8411d50c]
                      17
    mach_msg_trap + 10 (in libsystem_kernel.dylib) [0x7fff8a13c67a]
      Kernel stack:
        17
    ipc_mqueue_receive_continue + 0 (in mach_kernel) [0xffffff8000215930]
      Thread 0x138        DispatchQueue 2
      User stack:
        17
    _dispatch_mgr_thread + 54 (in libdispatch.dylib) [0x7fff8b036316]
          17 kevent + 10
    (in libsystem_kernel.dylib) [0x7fff8a13e7e6]
      Kernel stack:
        17 kqueue_scan +
    416 (in mach_kernel) [0xffffff800053b4d0]
      Thread 0x1a5      
      User stack:
        17 thread_start +
    13 (in libsystem_c.dylib) [0x7fff8751ab75]
          17
    _pthread_start + 335 (in libsystem_c.dylib) [0x7fff875178bf]
            17 __select +
    10 (in libsystem_kernel.dylib) [0x7fff8a13ddf2]
      Kernel stack:
        17 wakeup + 992
    (in mach_kernel) [0xffffff8000555e90]
      Binary Images:
             0x103387000
    -        0x103440fff  blued ??? (???)
    <FE392F89-6D67-3015-A6AD-BA96C1FB5EFF> /usr/sbin/blued
          0x7fff840ed000
    -     0x7fff842c1ff7  com.apple.CoreFoundation 6.7.2 (635.21)
    <62A3402E-A4E7-391F-AD20-1EF20236CE1B>
    /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation
          0x7fff874c9000
    -     0x7fff875a6fef  libsystem_c.dylib ??? (???)
    <41B43515-2806-3FBC-ACF1-A16F35B7E290> /usr/lib/system/libsystem_c.dylib
          0x7fff89922000
    -     0x7fff89c3bfff  com.apple.Foundation 6.7.2 (833.25)
    <22AAC369-B63C-3C55-8AC6-C3ECBA44DA7B> /System/Library/Frameworks/Foundation.framework/Versions/C/Foundation
          0x7fff8a127000
    -     0x7fff8a147fff  libsystem_kernel.dylib ??? (???)
    <66C9F9BD-C7B3-30D4-B1A0-03C8A6392351>
    /usr/lib/system/libsystem_kernel.dylib
          0x7fff8b034000
    -     0x7fff8b042fff  libdispatch.dylib ??? (???)
    <8E03C652-922A-3399-93DE-9EA0CBFA0039> /usr/lib/system/libdispatch.dylib
    Process:         Canon
    CMFP BackGrounder [164]
    Path:          
    /Library/Printers/Canon/CUPSCMFP/BackGrounder/Canon CMFP
    BackGrounder.app/Contents/MacOS/Canon CMFP BackGrounder
    Architecture:    i386
    UID:             501
    Process:         Canon
    PS2 BackGrounder [163]
    Path:          
    /Library/Printers/Canon/CUPSPS2/BackGrounder/Canon PS2
    BackGrounder.app/Contents/MacOS/Canon PS2 BackGrounder
    Architecture:    i386
    UID:             501
    Process:       
    com.apple.dock.extra [184]
    Path:            /System/Library/CoreServices/Dock.app/Contents/XPCServices/com.apple.dock.extra .xpc/Contents/MacOS/com.apple.dock.extra
    Architecture:  
    x86_64
    UID:             501
      Thread 0x4da        DispatchQueue 1
      User stack:
        17 ??? (in
    com.apple.dock.extra) [0x1003df474]
          17
    xpc_service_main + 448 (in XPCService) [0x7fff8a46c5ed]
            17
    NSApplicationMain + 867 (in AppKit) [0x7fff8b723eac]
              17
    -[NSApplication run] + 470 (in AppKit) [0x7fff8b4a79b9]
                17
    -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 135 (in
    AppKit) [0x7fff8b4ab07d]
                  17
    _DPSNextEvent + 659 (in AppKit) [0x7fff8b4ab779]
                    17
    BlockUntilNextEventMatchingListInMode + 62 (in HIToolbox) [0x7fff8f1713fa]
                      17
    ReceiveNextEventCommon + 355 (in HIToolbox) [0x7fff8f17156d]
                        17
    RunCurrentEventLoopInMode + 277 (in HIToolbox) [0x7fff8f16a2bf]
    17 CFRunLoopRunSpecific + 230 (in CoreFoundation) [0x7fff84125486]
                            17 __CFRunLoopRun + 1204 (in CoreFoundation)
    [0x7fff84125c74]
    17 __CFRunLoopServiceMachPort + 188 (in CoreFoundation) [0x7fff8411d50c]
    17 mach_msg_trap + 10 (in libsystem_kernel.dylib) [0x7fff8a13c67a]
      Kernel stack:
        17
    ipc_mqueue_receive_continue + 0 (in mach_kernel) [0xffffff8000215930]
      Thread 0x4e4        DispatchQueue 2
      User stack:
        17
    _dispatch_mgr_thread + 54 (in libdispatch.dylib) [0x7fff8b036316]
          17 kevent + 10
    (in libsystem_kernel.dylib) [0x7fff8a13e7e6]
      Kernel stack:
        17 kqueue_scan +
    416 (in mach_kernel) [0xffffff800053b4d0]
      Binary Images:
             0x1003de000
    -        0x1003e2ff7  com.apple.dock.extra 1.0 (1)
    <13C8211B-0B1D-302A-8EF9-740BA3BD69C0>
    /System/Library/CoreServices/Dock.app/Contents/XPCServices/com.apple.dock.extra. xpc/Contents/MacOS/com.apple.dock.extra
          0x7fff840ed000
    -     0x7fff842c1ff7  com.apple.CoreFoundation 6.7.2 (635.21)
    <62A3402E-A4E7-391F-AD20-1EF20236CE1B> /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation
          0x7fff8a127000
    -     0x7fff8a147fff  libsystem_kernel.dylib ??? (???)
    <66C9F9BD-C7B3-30D4-B1A0-03C8A6392351> /usr/lib/system/libsystem_kernel.dylib
          0x7fff8a46a000
    -     0x7fff8a471ff7  com.apple.XPCService 1.3 (1)
    <68C4DBC9-18C3-3053-96D5-1858B905EAE0>
    /System/Library/PrivateFrameworks/XPCService.framework/Versions/A/XPCService
          0x7fff8b034000
    -     0x7fff8b042fff  libdispatch.dylib ??? (???)
    <8E03C652-922A-3399-93DE-9EA0CBFA0039> /usr/lib/system/libdispatch.dylib
          0x7fff8b4a3000
    -     0x7fff8c0a9fff  com.apple.AppKit 6.7.5 (1138.51)
    <44417D02-6123-3FC3-A119-CE51BB4C3006> /System/Library/Frameworks/AppKit.framework/Versions/C/AppKit
          0x7fff8f168000
    -     0x7fff8f494fff  com.apple.HIToolbox 1.9 (???)
    <CCB32DEA-D0CA-35D1-8019-E599C8007AB6>
    /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.fram ework/Versions/A/HIToolbox

    You installed the "DownLite" trojan, perhaps under a different name. Remove it as follows.
    Malware is constantly changing to get around the defenses against it. The instructions in this comment are valid as of now, as far as I know. They won't necessarily be valid in the future. Anyone finding this comment a few days or more after it was posted should look for more recent discussions or start a new one.
    Back up all data.
    Triple-click anywhere in the line below on this page to select it:
    /Library/LaunchAgents/com.vsearch.agent.plist
    Right-click or control-click the line and select
    Services ▹ Reveal in Finder (or just Reveal)
    from the contextual menu.* A folder should open with an item named "VSearch" selected. Drag the selected item to the Trash. You may be prompted for your administrator login password.
    Repeat with each of these lines:
    /Library/LaunchDaemons/com.vsearch.daemon.plist
    /Library/LaunchDaemons/com.vsearch.helper.plist
    /Library/LaunchDaemons/Jack.plist
    Restart the computer and empty the Trash. Then delete the following items in the same way:
    /Library/Application Support/VSearch
    /Library/PrivilegedHelperTools/Jack
    /System/Library/Frameworks/VSearch.framework
    Some of these items may be absent, in which case you'll get a message that the file can't be found. Skip that item and go on to the next one.
    From the Safari menu bar, select
    Safari ▹ Preferences... ▹ Extensions
    Uninstall any extensions you don't know you need, including any that have the word "Spigot" in the description. If in doubt, uninstall all extensions. Do the equivalent for the Firefox and Chrome browsers, if you use either of those.
    This trojan is distributed on illegal websites that traffic in pirated movies. If you, or anyone else who uses the computer, visit such sites and follow prompts to install software, you can expect much worse to happen in the future.
    You may be wondering why you didn't get a warning from Gatekeeper about installing software from an unknown developer, as you should have. The reason is that the DownLite developer has a codesigning certificate issued by Apple, which causes Gatekeeper to give the installer a pass. Apple could revoke the certificate, but as of this writing, has not done so, even though it's aware of the problem. This failure of oversight is inexcusable and has compromised both Gatekeeper and the Developer ID program. You can't rely on Gatekeeper alone to protect you from harmful software.
    *If you don't see the contextual menu item, copy the selected text to the Clipboard by pressing the key combination command-C. In the Finder, select
    Go ▹ Go to Folder...
    from the menu bar and paste into the box that opens by pressing command-V. You won't see what you pasted because a line break is included. Press return.

  • When a link is rolled over by the mouse pointer a very annoying pop up with the link address shows up. There seems to be no way to prevent this from happening. How can this pop up be made to go away?

    no matter what website, every time I move the mouse pointer over something to click on a line of black printing in a thin white box pops up at the bottom of the screen and shows me the http address of the item I'm about to click on. I want to shut this function off or remove it if possible. I find that the previous version did not do this, it seems to be unique to 6.0. It's VERY distracting and ANNOYING. How can I make it go away????

    When you hover the mouse cursor over any link, it will display the link details at the bottom left of the screen; black font on white background.
    This display can be very important as it shows the full address of the hyperlink. This can be particulary useful for checking on whether the link is bona-fida. For example; if you receive an email that looks like it is from a bank , hovering over the link will indicate instantly that the link is pretending to be something it isn't.
    Another example that can be useful; a website link may say 'contact me' rather than give the actual email address. However, when you hover over the link, the actual email address will be displayed at the bottom of the screen. If you click on the link then Outlook usually opens, however I do not use Outlook, so displaying the email address is useful.
    This display is something that has always been present and it is also displayed if you use IE.
    However, I can see that this annoys you, so you could try the following:
    [[https://addons.mozilla.org/en-US/firefox/addon/link-location-bar/?src=api]]
    After installing the addon, you will need to restart Firefox, then go to History and Restore previous session to get all your tabs and webpages back.
    You will now find that when you hover over any link, it will now display in your address bar on the right hand side.
    If this helps, please say this question has been solved.

  • I recently bought, from the original website of Adobe, Photoshop elements 13. However, when I go with my mouse pointer over the menu, It hangs or he works very slow. Does anyone have an idea how I can fix it? I have already downloaded updates, both from A

    I recently bought, from the original website of Adobe, Photoshop elements 13. However, when I go with my mouse pointer over the menu, It hangs or he works very slow. Does anyone have an idea how I can fix it? I have already downloaded updates, both from Adobe and Windows. I have a new pc with window 8.1.

    It could be a coincidence, but I rebooted the machine and (knock on wood) PSE13 seems to be working ok.

  • C655D 5210 tosiba black screen with mouse pointer

    I have only had this computer for 8 months. One day I turned it on, and windows kept restarting. After a few trouble shooting steps off the internet, I decided to reinstall windows 7 and lose my data and start all over. The first time it could not repair the computer and asked me to send the information to microsoft. Cannot boot in safe mode, I can get to the setup utility screen. This is a new Windows 7 cd. After several tries, it installed and said it had to restart, (this may happen several times) it only restarted once, then a black screen with a cursor. When I try to boot from the cd, the windows logo apppears, then a black screen with mouse pointer again. Toshiba is no help at all. This is my third Toshiba laptop. The first one did the same thing. But it was out of warranty, the amount they wanted to charge us, i just got another one. My mom's Toshiba just died with no real reason, the old one is in the garbage, and this one is only 8 months old. Toshiba would like us to send the computer in, pay for shipping, wait for 3 weeks, pay to ship it back to us, with a promise that it may not work.
    Please help
    here is the error message when trying to install windows 7
    file:\Boot\BCD
    Statu" 0xc000000f
    An error occured while attempting to read the boot configuration.

    Hi, last try is to install os manually,  a clean os Install (way to go here) 
    regards KalvinKlein
    Thinkies 2x X200s/X301 8GB 256GB SSD @ Win 7 64
    Ideas Centre A520 ,Yoga 2 256GB SSD,Yoga 2 tablet @ Win 8.1

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