Mouse requires multi click to work on envy 23

My envy 23 mouse is wireless but when I use it the left button requires multi click to work most of the time where a single click when you touvh something is all that is normally needed. It is as if there is no communication between the mouse and the computer however the light on the dongle is operating showing it is talking to the computer when I click. Any ideas for solving this please?

Hi..
Try to re sync your wireless mouse to the pc.
How to sync you mouse -- remove the wireless reciever from the usb slot. >> plugg it back and hold the connect button for 10- 15 secs..
If this does not help then try the usb reciever on a different usb slot and resync your mouse..
Also try with a fresh set of batteries for your mouse..
If this does not help then you need a new mouse.. this can a physical problem with the mouse..
Clicking Kudos! Is a nice way to say Thank You if this helped you or resolved your problem. Also " Accept It As A Solution" so that others get a benefit from it..
- Aves..

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I experienced this issue as well.
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Reset the SMC 2-3 times. Click Intel iMac SMC and PRAM resets for instructions.

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Thank you for replying Old Toad. I was able to follow your instructions but nothing changed. My Bluetooth Mouse driver was a bit different, it include .plist
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This is most likely just a settings issue with your mouse that you are able to change through the System Preferences. I have an article for you that can help you set this back to default, and that article can be found right here:
Mac Basics: Set your preferences
http://support.apple.com/kb/ht2490
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Thanks for using the Apple Support Communities!
Cheers,
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gnome: 3.12.1
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Last edited by unisgn (2014-05-07 09:49:04)

Does replugging help? Could you post a full dmesg including the attempt to replug (please annotate).

Mouse or trackpad doesn't work

My wife's 13" Mac Book Pro has developed an issue I've never seen before.
She did a software update two days ago and she says the computer has been freezing and not performing as well as before the update.
Today, she's got a non functioning mouse and track pad. We have an Apple wireless "Magic Mouse." The cursor is visible on the screen, and moves as you move the mouse or use the track pad, but nothing can be clicked on or selected. The keyboard arrows work, but nothing that requires a "click" can be used.
I tried starting up from the Snow Leopard DVD and thought I could install a new System, but there is a "continue button" that must be selected to continue the installation and iI can't figure out how to "click" on it to activate it.
This is an issue I've never ever seen in the 20+ years I've had Macs. It has to be a software issue, right? I will appreciate any suggestion or advice. Are there keyboard controls that can let me navigate menus and select "button" sso I can re-install a fresh system?

I'd definitely have the Apple "genius" determine for you if it is a software or hardware issue.
To have the repair done you may want to consider sending it into their service center. I've read in the forums where people wait for weeks on repairs at the stores. If you decide to send it in the "genius" will give you a number to call. They give you a case number over the phone and then they FED EX a box to you. (takes a few days to get to you) and then you pack it up securely and call FED EX to pick it up - it is over nighted to the service center - repairs they say usually take between 5 to 7 days, but my experience was much faster. Then they over night it back to you via FED EX. Note: someone has to be home to sign for it when it arrives back at your home. (or I guess you could have it picked up and delivered back at work if you wanted to) The box they send is very heavy duty and has special foam inserts so that your notebook is secure and protected during shipping. Also there is a place online at Apple Support where you can go and check the status of your repair. i.e. box sent, box with notebook picked up, service completed, box with repaired notebook delivered back.
In either case - once again - make sure you back up all of your data first.
Good luck and I hope the repair process is as easy for you as it was for me.
M.

Mouse requires multi click to work on envy 23

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