Mouse scroll ball not working

How can you clean the mouse scroll ball to make it scroll again?

Hello:
Turn the mouse upside down and run it (vigorously) over a piece of paper. Better yet, run it upside down over a micro-fiber cloth.
Barry

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Apple Mouse Scroll Ball Not Working Since 10.7.4 Supplemental Update

I don't know if this is a coincidence or not, but my scroll ball on my Apple Mouse (wired) will no longer scroll upwards since applying the OS 10.7.4 Supplemental Update on the 1st June 2012.
I have a Mac Mini with a 27" Thunderbolt Display running 10.7.4. There are no software updates available and I have tried all the settings available in the system preferences.
Any ideas?
Thanks in advance.
Matthew

FWIW, my mighty mouse works w/o issues. See these:
http://support.apple.com/kb/TA26691
http://support.apple.com/kb/HT1537
http://discussions.apple.com/thread.jspa?threadID=1243940
http://www.macosxhints.com/article.php?story=20060210115417864

Laptop Mouse scroll is not working (HP-dv6-1115ee)

Hi,
I have dv6-1115 ee model HP laptop, I've upgraded my laptop from vista to windows7 recently and just i have noticed that my laptop mouse scroll is not funtioning.
Can you please provide some supports on this issue?
Thanks in advance.
KKSaran.

Hi kksaran,
Welcome to the HP Forums! I understand that you are having an issue with your mouse scrolling after upgrading to Windows 7. I will try my best to help you resolve this issue.
I suggest going to Device Manager and Mice and other pointing devices. Right click on your mouse and in the drivers tab, click on update driver.
If this does not resolve the issue then I suggest uninstalling and reinstalling the mouse.
Here is a document for Troubleshooting Device Drivers (Windows 7, Vista).
I hope this information helps, please let me know.
Thank you,
I worked on behalf of HP.

Mouse scroll wheel not working correctly.

Just installed Firefox 4 and my mouse scroll wheel is not working correctly. When opening the program, I can scroll as normal for about 5/10 minutes. Then, suddenly, the mouse scroll wheel no longer works. I've since found that it is actually scrolling outside of Firefox. E.g. I had Outlook open and it was scrolling through my Outlook even though Firefox was the open window. I checked this multiple times and it always seems to be the case.
Checked about:config as advised, everything looks correct on the mousewheel settings (i.e everything is set to default). Mouse drivers are up to date. No problems with any other programs. This issue started occurring in Firefox 4 beta. I switched back to 3.6 so I could continue scrolling. Updating to Firefox 4 caused the issue to recur.

It seems a lot of people are having problems with the Mighty Mouse's scroll ball. I actually thought I was done for after just a few weeks of using my first (wired) one. But here I am years later with my wireless variant, beeing perfectly happy with it (in case you don't know, the wireless Mighty Mouse is a much better option due to it's laser based tracking system). In my experience, getting rid of fluff that interferes with the ball is quite easy on both types. Try blowing really hard directly at the trackball (optionally while you press it down with some pointed device) a few times. Rotate it and repeat as needed. Alternatively roll the mouse upside down on the microfiber cloth that probably came with your Mac.

New Imac 20" mouse scroll wheel not working

I just got my imac about 4 months ago and the scroll wheel stop working properly. It will let me scroll down side to side but not back up. Is this something that apple will replace if i take it back to the apple store or am i stuck with a broken mouse.

It can be replaced under the one-year warranty or the iMac it came with, or three years if you have AppleCare.
However, you should try cleaning it. The little rollers under the ball get clogged with gunk and stop working properly.
You can refer to this Apple article.
http://support.apple.com/kb/HT1537
The way I clean it is with a damp (not wet) lint-free cloth. Fold it over and put it flat on a table or counter top. Holding the mouse up-side-down, roll the ball quickly in all direction on the cloth. Do this for a minute or two. Usually, this will dislodge the accumulated gunk on the internal rollers, and the mouse scrolling will work again.
You may want to do this periodically, even if it appears to be working fine.

Mouse scroll ball only works downwards

The scroll ball on my mouse (which came with the computer) only works when scrolling downwards. It was OK yesterday. Any suggestions?

Cleaning the ball is temporary at best. Most of the time the problem is not only a dirty ball but dust and dirt on the sensor below the ball. This is what works for me every time:
Place a piece of clean white printer paper on your desk. Disconnect the mouse and turn upside down on the paper. Push down on the mouse so the ball compresses on the paper. Now virtuously move the mouse ball on the paper (fast, up and down, in circles for about a minute). You should see little bits on crud on the paper when finished.

Kensington mouse scroll will not work in firefox but does in other apps

In all other application my scroll works fine, but in Firefox it will not work. I have tried switching the settings and still got nothing. I also check for driver updates on the mouse driver but they are up to date.
Running XPSP3

hello phillbatts, the java plugin and javascript are two very different things: http://kb.mozillazine.org/Javascript_is_not_Java
if websites report that javascript is disabled, try the following: enter '''about:config''' into the firefox address bar (confirm the info message in case it shows up) & search for the preference named '''javascript.enabled'''. make sure that it is set to '''true''' and else double-click it in order to change its value.
if this doesn't help, please also make sure that you don't have any extensions (like noscript) installed, that might block the execution of javascript or other active content...
<br>[[Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems]]

Mouse Scroll is not working in safari

Hi
After instlling Safari on my Win 7, could not use mouse scroll to navigate through the pages (scroll up and down).
Went through few posts and found the solution by installing "Microsoft Intellipoint latest software ver."
Downloaded directly from Microsoft Download Center & now IT WORKS.
Got the idea from PhDj's post https://discussions.apple.com/thread/2390501?start=0&tstart=0, wanted to write in the same post but it's archived, thanks PhDj's.
Have fun.
Masood Faruki

thanks
i got the solution.
Enable the "Video chat enhancements" lab in Gmail or select 'enable high resolution video' in your Chat settings in iGoogle or Google+. The Video Chat Enhancements is under "Labs" in your Gmail Settings. It works fine.

Thinkpad bluetooth mouse scrolling wheel not working in chrome only

I have a lenovo V570c laptop with laser blue tooth mouse.
I have windows 7 and I believe chrome did an upgrade last week and since then my mouse wheel does not scroll when in chrome browser. It works on internet explorer, ms office etc.
on the chrome forums it seems lots of people with this mouse have same problem with chrome only, and in the last few days.
any suggestions?

Hello mate,
First try to update the driver : http://www-307.ibm.com/pc/support/site.wss/document.do?lndocid=MIGR-67201
and see if it solve the problem.
Knowledge is of two kinds. We know a subject ourselves, or we know where we can find information on it.
ThinkPad T510 4313-CTO Windows 8 x64 - Intel Core i7-620M - NVIDIA NVS 3100M - 8GB RAM - 240GB SSD- Intel Centrino Ultimate-N 6300 - Gobi 2000.
ThinkPad Helix 3697-CTO Windows 8.1 x64 - Intel Core i7-3667U - Intel HD Graphics 4000 - 8GB RAM- 256GB SSD - Intel Centrino Advanced-N 6205 - Ericsson C5621gw

Help with Bootcamp (Speakers and mighty mouse scroll wheel not working)

So I just loaded bootcamp onto my macbook but I'm having some problems. First, my scroll bar on my mighty mouse doesn't work when in Windows. The only help I've seen online has been for those who haven't yet loaded windows. Can I still download a driver that will help me out? My speakers also are not working and the Realtek driver that everyone said worked for them didn't work for me. Advice?

Sorry, this is not possible in the current version of Firefox, but we have an open bug report where we are tracking this issue here:
https://bugzilla.mozilla.org/show_bug.cgi?id=686228
With luck it will be fixed in a future version.

Mouse Scroll Wheel not working when iTunes is on secondary monitor

Hi,
This is a pretty convoluted problem, but I run two monitors (from the one RADEON videocard) and it seems that the iTunes7 window won't recognize input from my mouse's scroll wheel when the window is positioned on my "secondary" monitor.
I know, it's weird, but it's the case.
I guess this counts more as a bug report than anything else, but I'm hoping something can be done about this soon!
M

Good call. I can confirm that the scroll wheel works any time that your mouse is in a positive coordinate location, does not work in a negative coordinate location. It doesn't matter whether the window straddles the two monitors - only what the mouse coordinate is. This applies for left monitors and (not nearly as common) monitors on top.
This goes to show that it's generally a bad idea to rewrite your own scrolling windows - you're bound to introduce bugs for some combination of input/output devices.

Magic Mouse: Scrolling/Swiping not working

I just bought a Magic Mouse for my MacPro. I downloaded and installed "WirelessMouseSoftware.dmg"
Got it BT connected, but the multitouch surface doesn't works. I can't scroll or swipe or anything as it should do.
Any tips for such problem?
Thanks

Alrighty, it looks like I have figured out the source of the problem. The program is called "USB Overdrive." What I did was went under System Preferences, and did a right-click on the USB Overdrive to remove the item from my computer. Turns out that that is not enough. The main problem is inside Extensions. Click on the Apple at the top of the screen, and go to About This Mac. Then, go to more options, and go under software, and then under Extensions. It should take about 10 seconds to load. Once that is done, scroll down to near the bottom of the list, and if you see one called USBOverdrive then open up a new window in Finder. Click on Macintosh HD, and then go to System, then Library, and then Extensions. Find the one called USBOverdrive.kext and drag it to the trash. You may have to enter the admin password to allow Finder to make changes. Empty the file from the trash and restart the computer, and get rid of the mouse from Bluetooth prefs, and then pair it again. That should solve the problem. By the way if you don't have Snow Leopard (10.6.2) run a system update, and if not, then buy a copy, it's well worth the cost.
Message was edited by: Apple Helper

Mouse scroll wheel not working properly in ff5

Since upgrading to FF5 the scroll wheel on my mouse doesn't work properly in Firefox - it's works as normal in everything else, just not in Firefox.
When I try scrolling, the wheel clicks (it clicks when turned) 7 or 8 times before the window in FF will scroll, and even then it only scrolls 2 or 3 lines per click. In all prevous versions of FF it would scroll in the same way as it does in all other programs, ie it would scroll 6 lines per wheel click.
It's clearly an issue with FF5 as it only affects FF5 and is annoying enough to make me start using Internet Explorer, which I haven't done for some years.
Anyone else having this problem?

Sorry, this is not possible in the current version of Firefox, but we have an open bug report where we are tracking this issue here:
https://bugzilla.mozilla.org/show_bug.cgi?id=686228
With luck it will be fixed in a future version.

Mouse scroll wheel not working on Asus Transformer with Swiftpoint Mouse. Is there a fix?

Asus Transformer with Android 3.1 Honeycomb. Mouse is the Swiftpoint mobile wireless mouse. The scroll wheel doesn't function in the latest firefox mobile browser. Other browsers like the built-in browser and Dolphin browser work.
I've tried going into the firefox config and tried all the mousewheel fixes, but still cant get the wheel to work. Is this a known bug?

Sorry, this is not possible in the current version of Firefox, but we have an open bug report where we are tracking this issue here:
https://bugzilla.mozilla.org/show_bug.cgi?id=686228
With luck it will be fixed in a future version.

Mighty mouse: tracking ball not working well

"No, kidding", I am sure you are all saying:)
The mouse works in three directions, but not going down. I have just read another post where someone with the same identical problem as me was told to turn it upside down and rub it vigorously onto a piece of paper. I have done that, but there is no change. Any advice??? Thanks.
A.

The phone number I found in my manual in the UK is (44) 0870 876 0753.
Personally I find the website OK but I have to admit sometimes I get a little frustrated but overall I find it very helpful. Last you can always use Google, which is extremely easy.
As I mentioned you can always go to an Apple Store, here is the link so you can search for the closest store in the UK there are quite a few. I know there is at least one store in Glasgow of course I have no idea how close that is to you.
http://www.apple.com/uk/retail/
I'm afraid I can't help you on their policies however if you would like to provide Apple feedback go to www.apple.com/feedback.
Roger

Mouse scroll ball not working

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