Mouse scroll intermittent problem

Sometimes my mouse scroll button will not work properly and it is diffucult and annoying when trying to scroll down a page or website. I went into system preferences and adjusted the scroll button back and forth, then left it in the centre. My mouse seems to have improved but there is still a slight internittent problem with the scroll ball. I thought that I might need a new mouse but suspect that the problem may be software related and not hardware. Can anyone help with this?

Yipeeee! Thanks guys I tried the white paper method and pressed quite hard rolling that track ball on the paper there was quite a bit of unseen dirt on there. I then wiped it over again with a clean damp cloth and my mouse is now fully functional.... good tips!

Similar Messages

  • Possible temporary fix for mouse scroll wheel problem in Lion

         This is a potential temporary fix for those users of Lion who are unable to fix the reversed mouse scroll wheel issue. I myself have a Microsoft Arc Mouse (not the touch version but the original version) and when I went into the mouse system preferences there was no checkmark box option to return the scroll wheel to its original configuration. When I called Apple about it I was told it's an issue with Lion not recognizing the mouse as being able to reverse the scroll wheel and that Microsoft will need to update the firmware to allow for this change. On a whim, I tried out my wife's Logitech mouse (can't remember the model but it's a fairly recent one) and checked the system preferences. This time there was the checkmark box to allow the scroll wheel to be returned to its original configuration and I could use the scroll wheel as normal. When I plugged my Arc Mouse back in, the scroll wheel had reverted to its original configuration of rotate the wheel down for down scroll and up for up scroll.
         So, for those of you who are unable to correct your scroll wheel through preferences, you might want to try plugging in another mouse, making the correction in system preferences, and then plug your original mouse back in.

    I mean it. Apple makes major changes in the way things have worked for years, then makes that change the default, causing 1m people to struggle. Bad Bad App le.
    There other changes like this in Lion as well, which are arbitrary and are "App le" policy now, which even App le themselves do not follow! (e.g. Cmd-Delete for "Don't Save" in a few App le applications, where 900 million people have used Cmd-<first letter of button> already, for years)
    And yes, I did have to go next door and borrow a mouse. "Why?" they said... "I have a Mac" I said. "<laughter> get a real computer" they said. App le does itself no favors by pulling this stuff.
    Many of us cannot buy new equipment when arbitrary changes are made, and "get a new driver" is a slap in the face, especially when such changes as Reversing scroll for many-millions could easily be done by making the "new way" an Option, not a default.
    Don't get me wrong, Mac and iPhone etc are way ahead of MS and all, but the rabid arrogance inside App le is App aulling.

  • Mighty Mouse scroll ball problems

    I wondered if anyone could help me with a scrolling issue with the mighty mouse. Some days scrolling works vertically up and down and other times just one direction. I dont believe it is due to dirt in the mouse - it seems software related and is sporadic in its operation. Any advise you could give would be welcome
    Thanks
    Nick

    DP, that is what worked best for me in the past.
    After months of problems with the scrolling ball, and after trying all the suggestions found on the web, this method of using a white sheet of paper was an excellent one: my MM was again clean and working as if it was new!
    However, be careful about it: don't push too much when running the MM upside down. Eventually, yes, the gunk will come out, but the ball would go down-inside the case if pressed too hard for too long. It happened to me when using this method for a second time, and I was in the need to disassemble the device in order to correct this, and I think that's exactly what I was trying to avoid in the first place.
    Hope it helps.
    JJ

  • Mighty Mouse scroll ball problem

    I have had this Mighty Mouse for about a year and a half and the only problem has been the scroll ball. Every once in a while it won't scroll down. I was told to hold it upside down and rub the ball good with a wool cloth. Basically every time it did the trick. Now it won't scroll down anymore (it scrolls everywhere else though). Is there something broken inside? Is there anyway to take it apart? Not being able to scroll down is quite annoying and I'd love to be able to do it again.
    Scrolling down, the ball moves but doesn't make the little clicking like sound like it does in any other direction. Any advice?

    Hi. Sometimes using a clear spirit such as denatured alcohol (or vodka...) instead of the water suggested here
    http://docs.info.apple.com/article.html?artnum=302417
    helps - but I've had one that wouldn't be fixed, and was replaced. Good Luck.

  • MS Usb Mouse Scroll Wheel Problems

    Im having this problem on my laptop running arch.  I have the USB module loaded.  My XF86Config file looks as follows.
    Section "ServerLayout"
    Identifier "XFree86 Configured"
    Screen 0 "Screen0" 0 0
    InputDevice "Mouse0" "CorePointer"
    InputDevice "Mouse1" "SendCoreEvents"
    InputDevice "Keyboard0" "CoreKeyboard"
    EndSection
    Section "InputDevice"
    Identifier "Mouse1"
    Driver "mouse"
    Option "Protocol" "IMPS/2"
    Option "Device" "dev/usbmouse"
    Option "ZAxisMapping" "4 5"
    Option "Buttons" "5"
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    I get output from this usbmouse via (cat)
    cat /dev/usbmouse
    or
    cat /dev/input/mouse2
    With both cats, I get output by scrolling the wheel and by depressing the wheel(5th button).
    I really don't know what else to try.  I have tried putting protocol on auto, and switching device path to /dev/input/mouse2 with no luck.

    I have a Twinhead lappie. In /etc/X11/XF86Config-4 ( Arch 0.6 )
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    Section "ServerLayout"
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           Inputdevice "PS/2 Mouse "AlwaysCore"
    # Serial mouse not detected
           InputDevice        "USB Mouse" "CorePointer"
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    Section "Inputdevice"
    Identifier "Serial Mouse"
    Driver      "mouse"
    Option "Protocol" "Microsoft"
    Option "Device " "/dev/ttyS0"
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    Driver "mouse"
    Option "Protocol" "PS/2"
    Option "Device" "/dev/psaux"
    Option "SendCoreEvents" "true"
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    Identifier "USB Mouse"
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    Option "SendCoreEvents" "true"
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    Option "ZAxisMapping" "4 5"
    Option Buttons"       "5"
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    That gets the touchpad and USB working for me, allowing for the fact that I copied it by hand, and may have made a mistake.
    This works for me, but I must try  'ExploderPS/2'.
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  • Mouse Scroll speed problems with JVM

    I could not find Java (Apple’s JVM ) forums, so I might be posting this in the wrong forum. With that disclaimer, here is my issue:
    I am running into a problem where the mouse-wheel scrolling speed configurations are not being properly passed to Java applications. I have set my scrolling speed to the maximum, all works well with regula apps, yet when I use my mouse-wheel to scroll and window in a Java application, scrolling it is unbearably slow, the wheel becomes useless.
    Also, horizontal scrolling does not work in any java application either.
    I believe these are a problem with Apple's JVM implementation. Are there any workarounds?
    Has anyone else experience this?
    JVM v1.5

    Does this happen with all Java apps or just a handful? I ask because I found that OpenOffice scrolls so slowly that it's unusable. However, I think this is an issue with OO, not with Java. Other Java apps scroll fine for me.

  • Another Mighty Mouse Scroll-Ball Problem

    Hi,
    I bought my bluetooth mighty mouse around October of last year, and ever since I've had it the scroll ball will get choppy and then stop working.
    I use a cloth to scrub the ball so it'll at least move, and that seemed to work okay.
    But today, I scrubbed the mouse and it made the ball get pushed down into the mouse.
    It'll still scroll, but I can't middle click. Plus, there's room all around the ball for more dirt to get in.
    What should I do?

    Do I just call AppleCare to fix this (like I would if I had a problem with my iMac)?
    I'm not familiar with Apple's warranty stuff when it comes to keyboards, mice, and other non-computer hardware.
    Thank you

  • Mouse scroll ball problem

    I've had my Mac Pro since Feb of 2009. For Christmas I got the Snow Leopard upgrade and installed in a few days ago. Since then the scroll button on top of the mouse will only allow scrolling down. Previously it allow up and down scrolling.
    Is this possibly some setting that I have missed or could it be that the mouse needs some kind of maintenance. I've been an Apple user since the days of the Apple II and all the mice I've ever used eventually built up a lot of internal crud. This mouse, being optical, does not seem to have any way for the user to open it for cleaning purposes.
    Thanks to anyone who can offer some hints or tips.
    Richard

    I'm replying to my own question.
    Right after posting my question I explored the download section of Apple's web site and as I did my mouse suddenly started to scroll properly again.
    Not sure what had made the difference but it is quite nice to be able to use that button again. It's one of those things you find you really miss when it goes away.
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  • Might Mouse Scroll Ball Problem

    I have a wireless mighty mouse, and the ball sometimes the scroll ball stops working. Either I can't scroll down, or I can't scroll up. It seems to me there is gunk in the wheel, just like inside an old mouse with a mouse ball on the bottom.
    Naturally, I want to clean out the gunk, but I can't figure out how to open then mouse to clean it. Is there some way to take out the ball, or open up the mouse to get the dirt and gunk off the wheels?
    Thanks.

    Actually, my mouse is still under warranty. I'm near Toronto, Canada, so we might have different warranty coverage up here. I believe mine's for a year. I just wanted to try to fix it on my own before taking it to the mac store (a half hour drive away) before giving up and returning the mouse to Apple.
    I also watched the little video, and my mouse still was not performing to my satisfaction. After a few days, though, it seems to be fixing itself. It's still not perfect, but it's certainly better than it was. I guess having enough dirt free of the sensors lets the scroll ball dislodge any remaining debris. At the moment it seems to be almost totally back to normal.
    Perhaps I just need to clean it regularly. I'm still a little frustrated that nobody seems to know how to take it apart. To me, the ability to open (and fix) a product just makes sense. I'll perform a simple cleaning/repair like that any day rather than bother taking it to the store.
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  • My magic mouse behaves erratically with intermittent problems - slows down, right click doesn't work, disconnects for a few seconds then reconnects. Anyone suggest what I could do to fix this?

    My magic mouse behaves erratically with intermittent problems - slows down, right click doesn't work, disconnects for a few seconds then reconnects. Anyone suggest what I could do to fix this?

    I just figured out the print quality issue for my wife with her new iMac and new printer.
    She replaced both at once and she couldn't understand why her Artisan 730 was lower quality then her Epson R280 when they had the same specs.
    Turns out the newer printer had the option to connect via wifi which we used during setup.
    The driver options are completely different depending on how you connect.
    Once I connected via USB the correct options were available and the print quality was better.
    Looking at the R2400 it dies not have wifi, but while researching the problem for my wife someone esle was having an issue updating to the latest printer driver.
    If you go into the print utility from the Printer and Scanner system preference and under the general tab you should have driver 5.5.
    One user had to delete the old printer driver before Software Update loaded the newer printer driver.
    https://discussions.apple.com/message/15947486#15947486
    On my MacBook Pro (w Snow Leopard) I always had to reconnect my wifi at home when it woke up. I upgraded my router from an old Netgear to a newer N D-Link and stopped having to do that.
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  • PSE Organizer 13.1 - Mouse scroll problem

    Scrolling from picture to picture using the mouse scroll wheel worked fine in Organizer 13. After upgrading to 13.1 scroll forward no longer works, but scroll back still works fine. Is this a bug in the program, or something I do?

    This has already been reported and acknowledged by Adobe; you can add your vote to the discussion in the feedback forum (above link), that's how it's prioritized.
    There is no problem with your own configuration, but the problem is there and there is no fix available, only workarounds as mentionned in this discussion.
    You can get back to version 13.0 if you can't live with that, but you would lose the advantages of version 13.1, which may have been negligible for you.
    As a matter of fact, the advantages of version 13.1 were critical for some users (hdpi screen, video audio...) and negligible for other users like me. On the other hand I don't care for the scroll bug, I am quite at ease with the keyboard and I did not even notice it before it was reported. I could have reverted to 13.0 but that was not worth the trouble for me.
    I have no inside knowledge of how Adobe will fix the bug. I am convinced it's now tracked and corrected, but will there be an update version or patch before version 14, I don't know...

  • Why are routine processes (mouse scrolling, viewing videos, appearance of typed text) filled with pauses? I've disabled or uninstalled most of my plug-ins, and don't encounter this problem with other browsers.

    My problem is unique to the Firefox browser, and does not occur with Opera or IE.
    Way too often (about once a minute or so), Firefox will suffer a brief pause in performing functions, even simple ones.
    It is impossible for me to watch any video in Firefox without the picture pausing periodically. Oftentimes, text I type suffers a delay before appearing in a web form. Mouse scrolling is not very dependable at all.
    I have disabled or uninstalled most of my plug-ins and add-ons, yet the problem still persists. I have attempted to streamline to only the most necessary plug-ins, but to no avail.
    I love Firefox, but I don't like the choppy videos or downgrading of my productivity these problems are causing.

    My problem is unique to the Firefox browser, and does not occur with Opera or IE.
    Way too often (about once a minute or so), Firefox will suffer a brief pause in performing functions, even simple ones.
    It is impossible for me to watch any video in Firefox without the picture pausing periodically. Oftentimes, text I type suffers a delay before appearing in a web form. Mouse scrolling is not very dependable at all.
    I have disabled or uninstalled most of my plug-ins and add-ons, yet the problem still persists. I have attempted to streamline to only the most necessary plug-ins, but to no avail.
    I love Firefox, but I don't like the choppy videos or downgrading of my productivity these problems are causing.

  • Mouse scrolling problem

    My iMac is around two years old, and I'm on my third mouse. Why? Because of the scrolling ball. The present mouse scrolls in all directions except down. But previous mouses have stopped scrolling in more than one direction. I have read articles (including the stuff from Apple Support), and I have, I think, tried just about everything (except take it apart, as one article instructed). The mice work fine for a while--then come the scrolling problems. I've tried rubbing the ball (mouse upside down) vigorously on a lint-free cloth, and I regularly (when problems inevitably arise) clean the ball with alcohol and a Q-tip. The latter does get the ball pretty clean, and it works for a while; but eventually even this doesn't correct the scrolling problem (as is the case right now). So, unless someone can give me a suggestion that might work (with Mighty Mouse), can anyone recommend a non-Apple mouse--something not too expensive but of good quality?
    Thank you,
    Carl Kalwaitis

    Hi Carl, I used mice (Mighty included) but always went back to the trackball. You don't move your wrist and it is very precise. I have had the same trackball for three years and my Mighty Mouse (which came with my new iMac) is still in it's original packaging. I have a Logitech Marble Mouse. It has all the scrolling and other functions that the MM has. Give it a try and save yourself some exasperation.
    M.

  • Mighty mouse scrolling problems

    I'm having trouble with my mighty mouse scrolling. It was working fine now not. I just replaced the batteries after indicatortold me to do so. I've tried re-loading the software (though the install routine called it an upgrade).

    Mine wont scroll down.
    Up, left, right no problem.
    If I put the mouse near my ear I can hear a soft clicking when I scroll up, left or right, but no sound when I scroll down.
    I have tried cleaning and pressing hard, etc.
    I just got off a 47 minute troubleshooting session with apple support and they finally agreed to replace it. I can't believe how nontechnical and unknowledgeable the level 1 support at apple is. It was clearly a mechanical trouble and I described it very clearly, yet they insisted on making me log into other accounts, check preferences, replace batteries, etc. On top of that I was put on hold several times while the tech checked with others about what to do and filled out forms, etc. I have to say I really am not happy with apple support based on this and all previous experiences. On top of this I have to give a credit card# as collateral until I send the defective unit back. If that is the policy why don't they save the 47 minutes and just process the replacement just like the cell phone companies do??
    Oh well. Good luck to all of you with your mouse problems..

  • Mouse scrolling in lion problems

    I'm using a traditional mouse with a scroll wheel.  The mouse scrolling behavior is really odd in Lion and it seems to have something to do with bounce scrolling.
    Scrolling in apps like Safari works fine and is very responsive where bounce scrolling is disabled.  For apps like Xcode where bounce scrolling is enabled it feels like the the app is "catching up" to scroll movements and it has this acceleration effect.  It only seems to happen for me in apps where you are scrolling through text and it just feels sluggish to me.
    Everything felt find in Snow Leopard so I'm not sure what changed behind the scenes in Lion.  I'd just like it to work the way it did in Snow Leopoard!  Thanks for any help you can offer.

    It's been moved to System Preferences > Universal Access > Mouse & Trackpad tab > Trackpad options... button.
    Check Scroll with inertia.
    Regards,
    Captfred

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