Mouse Scrolls up on software screens, but will not scroll down

My wired apple mouse will scroll back up a web page or other software screen but will not scroll down using the finger tip scroller ball - any ideas on how to make it work properly again?

alcohol and air treatment from old post worked...

Similar Messages

  • Mouse Scrolls down on software screens, but will not scroll up

    I have a wired mouse, that works fine except for scrolling back up a screen. Can anyone offer suggestions on how to get it up?

    Welcome to the Apple Discussions!
    It is dirty. You will need to clean the rollerball. Use a lintless cotton pad dampened with a tiny bit of denatured alcohol to roll the ball around to clean out the gunk that builds up on the tiny rollers inside. Then turn it upside down and run the ball around in all directions on a piece of paper, a clean bedsheet, or even your pants leg. When everything is good and dry again it should work until the next time it gets too dirty.
    Dah•veed

  • TS3092 my wireless apple mouse works to move the arrow but will not scroll. how can I fix this?

    my wireless mouse moves the pointer but does not scroll, how can I fix this?

    Check the setting in System Preferences > Universal Access > Mouse & Trackpad tab > mouse options.. button > check scrolling.
    If you have an older mouse with the trackball, it might just need cleaning.  Turn the mouse over and rub the trackball vigorously on paper or microfiber cloth.
    Regards,
    Captfred

  • New Magic mouse just paired with Macbook pro but will not scroll

    I have a MacBook Pro that has never been bluetooth paired with anything. The magic mouse and computer pair and it shows everything is ok, but the mouse doesn't scroll. If I physically move it it will click, but otherwise it does not respond. I updated all of the software and have OS 10.6.8. Any suggestions?
    Thanks

    Look in System Preferences > Universal Access > Mouse    Check scrolling.
    Regards,
    Captfred

  • Ipod will reset but will not scroll

    I have just installed a new click wheel ribbon on my ipod nano 5th gen. It will reset, but will not scroll when it comes up with language selection. Any ideas?

    If you have dropped the iPod and the click wheel hit something "hard" it may have jammed it slightly under the body. My daughter did this. Not for the faint at heart; but if you did drop it and it jammed, thus keeping the scroll wheel from moving in all directions, I use a thin, sharp tool (sewing awl) on the side that was jammed, and lifted the body every so slightly, and the click wheel went back in place. (I only did this as a last resort or it was buy a new iPod for her!!)
    If this is not the issue; a replacement is needed.

  • Computer can restart but will not shut down

    Hello All,
    I have an iMac 17-inch Late 2006 model which is part of a computer lab which will not shut down completely. When I select shut down from the menu the computer will get to the blue screen and a spinning gear icon will appear. After a little while it will stop moving and just sits there. I have left the computer in this state over night and it does not finish shutting off. Only by holding the power button does it ever finish shutting down. It will however sleep and restart without any problems. The restart takes a little while but it does work. All of the other computers in the lab do not demonstrate this issue.
    Things I have done in an attempt to fix this problem:
    1. Reimaged computer from known good computer after zeroing the disk
    2. Repaired disk
    3. Repaired Permissions
    4. Deleted login preferences from all user folders as well as library folder
    5. Reset SMC and PRAM
    As I had noted earlier this machine is part of a lab in which none of the other computers which were imaged from the same base image are showing this issue. If you have any ideas at all I would love to hear them.
    Thank you in advance for any and all suggestions that you may have.
    ANotti

    I was looking in the console logs earlier and they are a real pain to parse but here is a section. I told the computer to shutdown at 13:13 for sake of convenience with locating the associated entries. Sadly comparing the notes in its log against a computer sitting besides it has yielded basically identical notation. I posted what I believe to be the shutdown sequence. If you see something that I have missed let me know.
    May 11 13:13:08 Allison-Lab19 shutdown: halt by student:
    May 11 13:13:08 Allison-Lab19 SystemStarter[265]: authentication service (273) did not complete successfully
    May 11 13:13:10 Allison-Lab19 SystemStarter[265]: The following StartupItems failed to properly start:
    May 11 13:13:10 Allison-Lab19 SystemStarter[265]: /System/Library/StartupItems/AuthServer
    May 11 13:13:10 Allison-Lab19 SystemStarter[265]: - execution of Startup script failed

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      Try to Reset your device. 
    Press and hold both the Sleep/Wake button and the Home button for at least ten seconds, until the Apple logo appears (ignore the Slide to Power Off option that shows up first).

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    Excel will not open or close on my iMac.  The Greeen Excel logo opens but just remains on the screen while the spinning ball spins endlessly.  Cannot be closed by restarting or "quitting" from the Dock.

    I'd recommned re-posting on the Office for Mac Product Forums.

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    The software installs but when you try to open it the window flashes on the screen for a split second and then goes away. Has anyone seen this problem before? Please help!

    My anti virus was already disabled. I uninstalled Quick Time and made sure there was nothing else running like a fire wall or anything. I tried to install it again and it would install the ipod but not the itunes.
    I installed everything on a second computer and it went off without a hitch.
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  • Software purchased but will not install?

    I purchased Pages ... it shows under my purchases, but when it started to install I lost internet connectivity ... now it will not install.

    Ok..  that's what I needed to know.
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  • Apple TV is shows on screen but will not do anything.

    Hey,
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    Welcome to the Apple Community T.McDonald.
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  • My macbook pro (early 10") is stuck at gray apple loading screen but will not go further.

    I've done start-up in safe-mode but it just shuts down afterward. What should i do?

    Try Safe Mode first ...
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    Once you are in Safe Mode, click Restart from the Apple () menu.
    If you can't boot into Safe Mode successfully, insert your install disc so you can verify and repair the startup disk using Disk Utility.

  • Mackbook will get to loading screen but will not load

    hello, my mackbook whenever i tturn it on will go to the gray loading screen and just stop. it looks like it is trying to load but it doesn't. Help please!

    The same thing happened to me too, yesterday. I think the hard drive is probably shot, which is what you said also, so what did you do to your computer? Did you install a new hard drive? That's what I'm thinking of doing, and if you did, where did you get the new hard drive and how much was it?

  • Macbook turns on to gray startup screen but will not load and shuts down after about 45sec -1 min

    Hi There,
    My Macbook pro has been experiencing some craziness the last couple of days.
    Yesterday it was sort of slow and I was experiencing the rainbow spinning wheel between all applications.
    The battery was very low so I charged it and attempted to turn it on today.
    Now, when I turn it on I am experiencing the gray startup screen with the spinning geat and what sounds like
    the CD drive going ( I believe I have a disk in there). After less than 45 sec to 1 minute the machine just shuts off.
    I have tried the safety start and a few other startup methods, but always the same result.
    Any ideas or should I go strait to Apple hospital?
    Thanks-

    Did you find any help to this? I have the same problem!

  • I have a ipod touch 8gb when i plug it in to charge it just blinks from the apple screen to the battery screen but will not charge what could be wrong it was fine yesterday?

    I have a ipod touch 8gb . When I plug it in to charge it just blinks from the apple screen to the battery screen what could be wrong?

    Maybe:
    - See:
    iPod touch: Hardware troubleshooting
    - Try another cable
    - Try another charging source
    - Look at the dock connector on the iPod. Look for abnormalities like bent or corroded contacts, cracked or broken plastic.
    - Make an appointment at the Genus Bar of an Apple store.
    Apple Retail Store - Genius Bar
    or
    Try:
    - iOS: Not responding or does not turn on
    - Also try DFU mode after try recovery mode
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
    Apple Retail Store - Genius Bar       

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