Mouse sputters every few seconds
I just got a brand new customized Mac Pro direct from Apple. Every few seconds, there is a delay in mouse input, but instead of just stopping, the cursor "jumps" across the screen. This would normally not be a huge problem, but in intricate tasks like 3D art or gaming, it's an incredibly serious issue. I've tried a wireless USB mouse, a wired USB mouse, the "Magic Mouse", and several different mousepads. It happens regardless of whether I'm connected to the internet. How can I figure out what the problem is? Does this issue affect anyone else?
SPECS
Quad-Core Intel Xeon, 3.2 GHz
6 GB RAM
Thanks in advance...I really need this fixed soon.
After some troubleshooting I have determined that the monitor was causing the issue.
Running Activity Monitor showed me that on systems that were experiencing the mouse lag the "kernel_task" process would fluctuate between 7 and 14 percent. On systems that were not experiencing the lag the "kernel_task" would max at about 6 percent but usually was settled in below 1 percent.
A co-worker and I began disconnecting devices and watching the "kernel_task" cpu usage. When we disconnected the monitor I observed the computer with ARD and noticed that "kernel_task" dropped to a sub 1% range. When we reconnected the monitor it shot back up.
We swapped the monitor with one that was connected to a system not experiencing the issue. Once we connected the monitors to their new systems BOTH systems were stable. This led us to power. We determined that turning the monitor off and back on did not help the issue, but actually disconnecting the power from the monitor did restore "kernel_task" to a happy, stable state. This solution has now been repeated on the remaining symptomatic computers and it "fixed" all of them (not sure if it is a permanent fix or if this is going to reoccur)
Specs: Mid-2010 Mac Pro, Radeon 5870. Connected to a Dell SX2210b via DVI cable.
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Does the same happen when you disconnect external mouse and disable touchpad? -
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MacBook Pro freezes every few seconds
Hi All,
My two year old MacBook Pro started freezing randomly one day. It happens with any application that I have open (Safari, Word, Finder), I get the beach ball every few seconds for any operation I try doing. When the cursor comes back I have seen spikes of CPU usage and the relevant program also shows as 'Not Responding'.
I have tried everything, PRAM/SMC resetting, hardware test, disk repair etc. The latest being a clean install of Mavercks. It was fine for a few hours until it started freezing again like before. I made sure not to install much and didn't even copy my backup over yet. Here is my EtreCheck output, can someone please HELP!!
EtreCheck version: 1.9.12 (48)
Report generated 30 June 2014 22:30:19 GMT+5
Hardware Information:
MacBook Pro (13-inch, Mid 2012) (Verified)
MacBook Pro - model: MacBookPro9,2
1 2.9 GHz Intel Core i7 CPU: 2 cores
8 GB RAM
Video Information:
Intel HD Graphics 4000 - VRAM: (null)
Color LCD 1280 x 800
System Software:
OS X 10.9.3 (13D65) - Uptime: 0 days 8:1:9
Disk Information:
TOSHIBA MK7559GSXF disk0 : (750.16 GB)
EFI (disk0s1) <not mounted>: 209.7 MB
Macintosh HD (disk0s2) / [Startup]: 749.3 GB (519.34 GB free)
Recovery HD (disk0s3) <not mounted>: 650 MB
MATSHITADVD-R UJ-8A8
USB Information:
Apple Inc. FaceTime HD Camera (Built-in)
Apple Inc. BRCM20702 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Inc. Apple Internal Keyboard / Trackpad
Apple Computer, Inc. IR Receiver
Thunderbolt Information:
Apple Inc. thunderbolt_bus
Gatekeeper:
Mac App Store and identified developers
Launch Daemons:
[loaded] com.adobe.fpsaud.plist Support
[loaded] com.google.keystone.daemon.plist Support
[loaded] com.microsoft.office.licensing.helper.plist Support
Launch Agents:
[loaded] com.google.keystone.agent.plist Support
User Launch Agents:
[failed] com.adobe.ARM.[...].plist Support
[failed] com.nero.HSMMonitor.plist Support
User Login Items:
iTunesHelper
Dropbox-PG
Dropbox
Tunnelblick
Internet Plug-ins:
FlashPlayer-10.6: Version: 14.0.0.125 - SDK 10.6 Support
QuickTime Plugin: Version: 7.7.3
Flash Player: Version: 14.0.0.125 - SDK 10.6 Support
Default Browser: Version: 537 - SDK 10.9
o1dbrowserplugin: Version: 5.4.2.18903 Support
SharePointBrowserPlugin: Version: 14.1.0 Support
googletalkbrowserplugin: Version: 5.4.2.18903 Support
Audio Plug-ins:
BluetoothAudioPlugIn: Version: 1.0 - SDK 10.9
AirPlay: Version: 2.0 - SDK 10.9
AppleAVBAudio: Version: 203.2 - SDK 10.9
iSightAudio: Version: 7.7.3 - SDK 10.9
iTunes Plug-ins:
Quartz Composer Visualizer: Version: 1.4 - SDK 10.9
User Internet Plug-ins:
WebEx64: Version: 1.0 - SDK 10.5 Support
3rd Party Preference Panes:
Flash Player Support
Time Machine:
Time Machine not configured!
Top Processes by CPU:
15% WindowServer
7% mdworker
2% Activity Monitor
2% Dock
1% SystemUIServer
Top Processes by Memory:
211 MB com.apple.WebKit.WebContent
188 MB Safari
123 MB com.apple.IconServicesAgent
90 MB Dropbox
74 MB mds_stores
Virtual Memory Information:
4.05 GB Free RAM
2.70 GB Active RAM
410 MB Inactive RAM
870 MB Wired RAM
552 MB Page-ins
0 B Page-outsThanks for your reply. Here's a portion of the console output during a particularly problematic time:
01/07/2014 12:33:37.914 com.apple.WebKit.WebContent[656]: NSURLConnection/CFURLConnection HTTP load failed (kCFStreamErrorDomainSSL, -9812)
01/07/2014 12:33:38.743 Dock[183]: find_shared_window: Invalid depth WindowID 0x687
01/07/2014 12:33:39.351 com.apple.WebKit.Networking[422]: NSURLConnection/CFURLConnection HTTP load failed (kCFStreamErrorDomainSSL, -9812)
01/07/2014 12:34:09.781 fontd[194]: ATSFindFolder timeout. (domain:-32763, dirType:'font', createFolder:false, ATSServer pid:194)
01/07/2014 12:34:11.764 Dock[183]: find_shared_window: Invalid depth WindowID 0x6ad
01/07/2014 12:35:04.047 com.apple.WebKit.Networking[422]: CFNetwork SSLHandshake failed (-9806)
01/07/2014 12:37:36.000 kernel[0]: MacAuthEvent en1 Auth result for: 64:66:b3:93:a6:e8 MAC AUTH succeeded
01/07/2014 12:37:36.000 kernel[0]: wlEvent: en1 en1 Link UP virtIf = 0
01/07/2014 12:37:36.000 kernel[0]: wl0: Roamed or switched channel, reason #8, bssid 64:66:b3:93:a6:e8
01/07/2014 12:37:36.000 kernel[0]: en1: BSSID changed to 64:66:b3:93:a6:e8
01/07/2014 12:37:36.000 kernel[0]: AirPort: RSN handshake complete on en1
01/07/2014 12:39:34.215 Dock[183]: find_shared_window: Invalid depth WindowID 0x80f
01/07/2014 12:39:44.059 Dock[183]: find_shared_window: Invalid depth WindowID 0x834
01/07/2014 12:40:00.570 Dock[183]: find_shared_window: Invalid depth WindowID 0x858
01/07/2014 12:41:14.463 WindowServer[90]: disable_update_timeout: UI updates were forcibly disabled by application "Microsoft Word" for over 1.00 seconds. Server has re-enabled them.
01/07/2014 12:41:14.669 WindowServer[90]: common_reenable_update: UI updates were finally reenabled by application "Microsoft Word" after 1.21 seconds (server forcibly re-enabled them after 1.00 seconds)
01/07/2014 12:45:25.000 kernel[0]: MacAuthEvent en1 Auth result for: 64:66:b3:93:a6:e8 MAC AUTH succeeded
01/07/2014 12:45:25.000 kernel[0]: wlEvent: en1 en1 Link UP virtIf = 0
01/07/2014 12:45:25.000 kernel[0]: AirPort: RSN handshake complete on en1
01/07/2014 12:45:25.000 kernel[0]: wl0: Roamed or switched channel, reason #8, bssid 64:66:b3:93:a6:e8
01/07/2014 12:45:25.000 kernel[0]: en1: BSSID changed to 64:66:b3:93:a6:e8
01/07/2014 12:46:01.496 Dock[183]: find_shared_window: Invalid depth WindowID 0x905
01/07/2014 12:46:57.825 com.apple.SecurityServer[15]: Killing auth hosts
01/07/2014 12:46:57.825 com.apple.SecurityServer[15]: Session 100012 destroyed
01/07/2014 12:50:06.454 com.apple.WebKit.WebContent[685]: NSURLConnection/CFURLConnection HTTP load failed (kCFStreamErrorDomainSSL, -9812)
01/07/2014 12:50:08.330 com.apple.launchd[1]: (com.apple.qtkitserver[689]) Could not terminate job: 3: No such process
01/07/2014 12:50:08.330 com.apple.launchd[1]: (com.apple.qtkitserver[689]) Using fallback option to terminate job...
01/07/2014 12:52:41.749 WindowServer[90]: _CGXHWCaptureWindowList: No capable active display found.
01/07/2014 12:53:02.180 Dock[183]: find_shared_window: Invalid depth WindowID 0x9e1
01/07/2014 12:53:55.256 Dock[183]: find_shared_window: Invalid depth WindowID 0xa58
01/07/2014 12:53:58.964 Dock[183]: find_shared_window: Invalid depth WindowID 0xa6a
01/07/2014 12:54:44.057 Dock[183]: find_shared_window: Invalid depth WindowID 0xae9
01/07/2014 12:56:03.269 Dock[183]: find_shared_window: Invalid depth WindowID 0xb92
01/07/2014 12:56:26.912 Dock[183]: find_shared_window: Invalid depth WindowID 0xbc9
01/07/2014 12:57:24.560 Dock[183]: find_shared_window: Invalid depth WindowID 0xc17
01/07/2014 12:58:52.024 Safari[419]: Couldn't contact spell checker for Multilingual
01/07/2014 12:59:00.610 AppleSpell[353]: *** -[NSMachPort handlePortMessage:]: dropping incoming DO message because the connection is invalid
01/07/2014 12:59:00.610 AppleSpell[353]: *** -[NSMachPort handlePortMessage:]: dropping incoming DO message because the connection is invalid
01/07/2014 12:59:00.611 AppleSpell[353]: *** -[NSMachPort handlePortMessage:]: dropping incoming DO message because the connection is invalid
01/07/2014 12:59:00.612 AppleSpell[353]: *** -[NSMachPort handlePortMessage:]: dropping incoming DO message because the connection is invalid
01/07/2014 12:59:00.614 AppleSpell[353]: *** -[NSMachPort handlePortMessage:]: dropping incoming DO message because the connection is invalid
01/07/2014 12:59:22.496 Dock[183]: find_shared_window: Invalid depth WindowID 0xd1e
01/07/2014 12:59:37.440 AppleSpell[353]: *** -[NSMachPort handlePortMessage:]: dropping incoming DO message because the connection is invalid
01/07/2014 12:59:37.440 AppleSpell[353]: *** -[NSMachPort handlePortMessage:]: dropping incoming DO message because the connection is invalid
01/07/2014 12:59:37.441 AppleSpell[353]: *** -[NSMachPort handlePortMessage:]: dropping incoming DO message because the connection is invalid
01/07/2014 12:59:37.441 AppleSpell[353]: *** -[NSMachPort handlePortMessage:]: dropping incoming DO message because the connection is invalid
01/07/2014 12:59:37.441 AppleSpell[353]: *** -[NSMachPort handlePortMessage:]: dropping incoming DO message because the connection is invalid
01/07/2014 13:00:16.000 kernel[0]: MacAuthEvent en1 Auth result for: 64:66:b3:93:a6:e8 MAC AUTH succeeded
01/07/2014 13:00:16.000 kernel[0]: wlEvent: en1 en1 Link UP virtIf = 0
01/07/2014 13:00:16.000 kernel[0]: AirPort: RSN handshake complete on en1
01/07/2014 13:00:16.000 kernel[0]: wl0: Roamed or switched channel, reason #8, bssid 64:66:b3:93:a6:e8
01/07/2014 13:00:16.000 kernel[0]: en1: BSSID changed to 64:66:b3:93:a6:e8
01/07/2014 13:00:24.747 Dock[183]: find_shared_window: Invalid depth WindowID 0xd91
01/07/2014 13:00:28.448 Safari[419]: Error launching spell checker for U.S. English: Error Domain=NSCocoaErrorDomain Code=256 "The application “AppleSpell.service” could not be launched because a miscellaneous error occurred (OSStatus -1712)." UserInfo=0x60800027bdc0 {NSURL=file:///System/Library/Services/AppleSpell.service, NSLocalizedDescription=The application “AppleSpell.service” could not be launched because a miscellaneous error occurred (OSStatus -1712)., NSUnderlyingError=0x608000242e80 "The operation couldn’t be completed. (OSStatus error -1712.)"}
01/07/2014 13:00:28.448 Safari[419]: Suppressing further spell checker launch failure warnings -
My macbook pro freezes every few seconds
Hi everyone!
About a week ago my MBP started freezing every few seconds showing the well known spinning beach balls every time, even when running no apps, I've sepnt plenty of time looking for a solution, I've read this problem might be due to a physically damaged hard drive, bt I've tested it several times using different apps and it shows no error, I've read from another discussion about Etrecheck as a useful app to quickly gather certain system information that may help point to a cause of this problem, so I hope some of you guys can help me checking the log output. Here it is:
Hardware Information:
MacBook Pro (15-inch, Mid 2010)
MacBook Pro - model: MacBookPro6,2
1 2.4 GHz Intel Core i5 CPU: 2 cores
8 GB RAM
Video Information:
NVIDIA GeForce GT 330M - VRAM: 256 MB
Intel HD Graphics - VRAM: 288 MB
Startup Items:
Digidesign Mbox 2 - Path: /Library/StartupItems/Digidesign Mbox 2
DigidesignLoader - Path: /Library/StartupItems/DigidesignLoader
HWNetMgr - Path: /Library/StartupItems/HWNetMgr
HWPortDetect - Path: /Library/StartupItems/HWPortDetect
M-Audio FireWire Audio Helper - Path: /Library/StartupItems/M-Audio FireWire Audio Helper
M-Audio Firmware Loader - Path: /Library/StartupItems/M-Audio Firmware Loader
PACESupport - Path: /Library/StartupItems/PACESupport
System Software:
Mac OS X 10.7.5 (11G63) - Uptime: 0 days 5:1:32
Disk Information:
TOSHIBA MK5055GSXF disk0 : (500.11 GB)
disk0s1 (disk0s1) <not mounted>: 209.7 MB
HD MACINTOSH (disk0s2) /: 499.25 GB (310.21 GB free)
Recovery HD (disk0s3) <not mounted>: 650 MB
MATSHITADVD-R UJ-898
USB Information:
Apple Inc. iPhone
Apple Inc. BRCM2070 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Internal Memory Card Reader
Apple Inc. Apple Internal Keyboard / Trackpad
Apple Inc. Built-in iSight
Apple Computer, Inc. IR Receiver
FireWire Information:
Thunderbolt Information:
Kernel Extensions:
com.paceap.kext.pacesupport.snowleopard (5.7.2)
com.digidesign.iokit.DigiDal (8.0.3f1)
com.waves.driver.soundgrid (2.0.0)
Problem System Launch Daemons:
[not loaded] ftp-proxy.plist
Problem System Launch Agents:
Launch Daemons:
[loaded] com.adobe.fpsaud.plist
[loaded] com.digidesign.elevenrack.helper.plist
[loaded] com.digidesign.fwfamily.helper.plist
[loaded] com.m-audio.firewire.helper.plist
[loaded] com.microsoft.office.licensing.helper.plist
[loaded] com.waves.daemon.SoundGridProtocolService.plist
[loaded] PACESupport.plist
Launch Agents:
[not loaded] com.adobe.AAM.Updater-1.0.plist
[loaded] com.adobe.CS5ServiceManager.plist
User Launch Agents:
[loaded] com.divx.agent.postinstall.plist
User Login Items:
iTunesHelper
ProFire Agent
TrapsMonitor
3rd Party Preference Panes:
Digidesign Eleven Rack
DigidesignMbox2
Digidesign Mbox 2 Pro
DivX
Flash Player
Flip4Mac WMV
Growl
Java
PreferencesPane
PreferencesPane
YAMAHA-USBMIDIPatch
Internet Plug-ins:
DivXBrowserPlugin.plugin
Flash Player.plugin
FlashPlayer-10.6.plugin
Flip4Mac WMV Plugin.plugin
iPhotoPhotocast.plugin
JavaAppletPlugin.plugin
OVSHelper.plugin
QuickTime Plugin.plugin
SharePointBrowserPlugin.plugin
Silverlight.plugin
User Internet Plug-ins:
Bad Fonts:
None
Top Processes by CPU:
8% Skype
3% firefox
2% WindowServer
1% EtreCheck
1% plugin-container
1% SGProtocolService
0% fontd
0% SystemUIServer
0% configd
0% aosnotifyd
Top Processes by Memory:
836 MB firefox
123 MB mds
115 MB Skype
82 MB plugin-container
66 MB WindowServer
57 MB Finder
57 MB quicklookd
41 MB Dock
41 MB mdworker
33 MB coreservicesd
Virtual Memory Statistics
4.77 GB Free RAM
1.50 GB Active RAM
881 MB Inactive RAM
882 MB Wired RAM
415 MB Page-ins
0 B Page-outs
Thank you very much for your help!Hi Carolyn!
Thank yo very much for your help, I've done everything you suggested, but the spinning beach ball is still appearing every few seconds, I also created another admin account just to check and it showed the same behaviour. this is ehat I have now:
Hardware Information:
MacBook Pro (15-inch, Mid 2010)
MacBook Pro - model: MacBookPro6,2
1 2.4 GHz Intel Core i5 CPU: 2 cores
8 GB RAM
Video Information:
NVIDIA GeForce GT 330M - VRAM: 256 MB
Intel HD Graphics - VRAM: 288 MB
Startup Items:
M-Audio FireWire Audio Helper - Path: /Library/StartupItems/M-Audio FireWire Audio Helper
M-Audio Firmware Loader - Path: /Library/StartupItems/M-Audio Firmware Loader
System Software:
Mac OS X 10.7.5 (11G63) - Uptime: 0 days 0:12:0
Disk Information:
TOSHIBA MK5055GSXF disk0 : (500.11 GB)
disk0s1 (disk0s1) <not mounted>: 209.7 MB
HD MACINTOSH (disk0s2) /: 499.25 GB (310.02 GB free)
Recovery HD (disk0s3) <not mounted>: 650 MB
MATSHITADVD-R UJ-898
USB Information:
Apple Inc. iPhone
Apple Internal Memory Card Reader
Apple Inc. BRCM2070 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Inc. Apple Internal Keyboard / Trackpad
Apple Computer, Inc. IR Receiver
Apple Inc. Built-in iSight
FireWire Information:
Thunderbolt Information:
Kernel Extensions:
com.digidesign.iokit.DigiDal (8.0.3f1)
com.waves.driver.soundgrid (2.0.0)
Problem System Launch Daemons:
[not loaded] ftp-proxy.plist
Problem System Launch Agents:
Launch Daemons:
[loaded] com.adobe.fpsaud.plist
[failed] com.digidesign.elevenrack.helper.plist
[loaded] com.digidesign.fwfamily.helper.plist
[loaded] com.m-audio.firewire.helper.plist
[loaded] com.microsoft.office.licensing.helper.plist
[loaded] com.waves.daemon.SoundGridProtocolService.plist
Launch Agents:
[not loaded] com.adobe.AAM.Updater-1.0.plist
[loaded] com.adobe.CS5ServiceManager.plist
User Launch Agents:
[loaded] com.divx.agent.postinstall.plist
User Login Items:
iTunesHelper
ProFire Agent
TrapsMonitor
3rd Party Preference Panes:
DivX
Flash Player
Flip4Mac WMV
Java
PreferencesPane
PreferencesPane
YAMAHA-USBMIDIPatch
Internet Plug-ins:
DivXBrowserPlugin.plugin
Flash Player.plugin
FlashPlayer-10.6.plugin
Flip4Mac WMV Plugin.plugin
iPhotoPhotocast.plugin
JavaAppletPlugin.plugin
OVSHelper.plugin
QuickTime Plugin.plugin
SharePointBrowserPlugin.plugin
Silverlight.plugin
User Internet Plug-ins:
Bad Fonts:
None
Top Processes by CPU:
2% WindowServer
1% SGProtocolService
1% EtreCheck
1% firefox
1% SystemUIServer
0% fontd
0% iTunes
0% configd
0% usbmuxd
0% Finder
Top Processes by Memory:
287 MB firefox
131 MB iTunes
74 MB mds
57 MB WindowServer
57 MB Finder
33 MB Dock
25 MB coreservicesd
25 MB SystemUIServer
25 MB plugin-container
25 MB EtreCheck
Virtual Memory Statistics
6.11 GB Free RAM
916 MB Active RAM
202 MB Inactive RAM
817 MB Wired RAM
222 MB Page-ins
0 B Page-outs
Do you have any idea about something else to be done?
Thank you very much for you time -
My browser keeps pausing and giving me the color wheel every few seconds
Whenever I'm using Firefox my browser pauses every few seconds and if I am typing something nothing comes out, or the color wheel comes out (I'm on a Mac), if I'm watching a video it pauses every few seconds... it's sort of maddening. I do have about 20 tabs open at a time, I don't know if that is what causes it. It doesn't seem to happen when I am in Safari.
"the spinning wait cursor is displayed automatically by the window server when an application cannot handle all of the events it receives. If an application does not respond for about 2 to 4 seconds, the spinning wait cursor appears."
read how to troubleshoot: http://www.macworld.com/article/151583/2010/05/spinningbeachballofdeath.html -
I'm running a Toshiba Satellite laptop that was originally running Windows Vista 32-bit, but was upgraded by me to Windows 7 32-bit. On Windows Vista, all I would run was Firefox. I loved it!!! On Windows 7, I've noticed that Firefox kept hanging whenever I would try to download a file...from anywhere. I got so frustrated I went to try several different browsers. They all worked extremely quickly, whereas Firefox was working so slow, I could click on a link to a page, go get some lunch, come back and it still be trying to load the page. This was drastically unusual for Firefox. I used the other browsers and everything was fine for a week and then Windows Explorer started going down every few seconds. I went to the windows 7 forums and started looking. There were several suggestions on how to fix the problem, none of which worked for my compy. I tried restarting the compy in safe mode. That didn't help. I turned off every startup program except for the essentials and that DID work in keeping Windows Explorer from restarting. I then dove into the tedious task of trying to discern which 3rd party program was the offender. I removed everything from my compy that had been downloaded in the last ten days (well before the windows explorer issue, but not before the firefox issue). That didn't work either. I tried replacing an explorer file, which didn't work either. There were several other things I tried, as well, but nothing worked. Then, I saw a post that Firefox had caused the problem for one person. I went in and did as was suggested and completely removed Firefox and all associated files. Unfortunately, this worked. I haven't had any more trouble with windows explorer restarting. My big problem is, however, I can't run Firefox!!! And I LOVE Firefox!!! It's spoiled me! I hate Internet explorer, which is what I'm forced to run now. I've tried Safari and Google Chrome and don't like either one of those, either. I want my Firefox back! But if it's not working 100% it's less frustrating to be forced to live with the Internet Explorer. I'm going insane, here! Does anyone have any suggestions? I tried clearing out browser history, changing download files and a couple of other things and nothing worked with the Firefox to get it going better before I started having the Windows Explorer difficulty and had to completely erase the Firefox program. If I've missed any info, please don't hesitate to ask!! I'm happy to supply whatever I know about the issue!!
uninstalled firefox ....deleted all files still remaining under mozilla firefox directory in program files ... to avoid having to reprogram all my settings, reisntall all addons as well .. I did not remove anything from mozilla firefox that is stored in either appdata or under the windows users directory (if any)
... the as suggested reinstalled the latest version of the firefox browser using the link you provided in the email ..; tested and several issues still remain present and unresolved ....
so please this is urgent or I will have to jump browsers and start using chrome .. because we work 14 hours a day 6 (sometimes 7) days a week, to get ready for the launch of our newest venture and we cannot lose that much days on browser related issues ... so please instead of putting me through week long step process .. of do this .. do that .. can you please actually look into the issue from your end .. I use firefox for so many, many years thta I deserve this kind of support .. thnx Robert -
I deleted my old email address and added a new one, after my iPhone died iCloud keeps popping up asking for the password of my old email address. I can't remember my password and the account is still gone, it pops up every few seconds. How can I fix this?
If you are unable to remember your password, security questions, don’t have access to your rescue address or are unable to reset your password for whatever reason, your only option is to contact AppleCare(or Apple ID Support), upon speaking to an operator you should explain that your problem is related to your Apple ID, this way you will not be charged for assistance, even if you don’t have an AppleCare plan.
The operator will take you through some steps you may have already tried, however they need to be sure they have exhausted all usual approaches before trying to reset your account, so you should try to be helpful and show patience with the procedure.
The operator will need to verify they are speaking to the account holder and may ask you some questions that only the account holder could know, and you will need to answer them if the process is to proceed.
Once the operator has verified your identity they will send a message through to your device which contains an alpha numeric code, which you will need to read back to them.
Once this has been completed they will send an email to your iCloud email address after a period of 24 hours, so you should check that mail is enabled in your devices iCloud settings.
Upon receipt of the email, use the reset link provided to reset your password, after which you should be able to make the adjustments to iCloud that you wish to do. -
How do I fix this problem, I have a mid 2010 mac mini. I put in both of my 4gb sticks of ram and when I power it on it beeps once every few seconds. The firmware is up to date, so what else could it be, cause this system is suppose to suppore 8gb of ram? please help and thanks
What RAM....?
Three months ago I upgraded my 2010 to 8GB with Crucial RAM, I never had a single beep and everything is hunky-dory.
Computer memory upgrades for Apple Mac mini (Intel Core 2 Duo 2.4GHz) DDR3 - Mid 2010 Desktop/PC from Crucial.com
Also check out OWC.
Apple Mac mini Memory DDR3 / Ram upgrades for 2009 Mac mini & 2010 Mac mini unibody models -
When watching my Apple TV (3rd gen) the picture jumps a few frames every few seconds, this happens when I rent a film or play back from my new Mac Pro, my Wifi is the Airport Express.
These may be different issues, but lets look at rentals first.
Poor motion can result from mismatched output. If your source is 24 or 30 fps you should set the output of the Apple TV to 60 Hz, for 25 fps content use 50 Hz.
Additionally motion software on the TV itself can cause the picture to jump, check your TV settings and turn off any motion settings in use, -
I have recently upgraded to a new iMac: 3.4 GHz Intel Core i7. 4 GB 1333 MHz DDr3. AMD Radeon HD 6970M. 1024 MB. Mac OS X Lion 10.7.4. I have it attached to a 24-inch Cinema Display.
Before I switched to my new iMac, it would blink black a couple of times a day. This was going on for a LONG time, but was not a big deal. However, now that I have switched to the new iMac, it is every few seconds. And it has now added the "scrambled" screen to it's repertoire. Fun. And, as I am typing this...it just went black and has not come back on.
I've read a few threads on this happening, but haven't found any substantial evidence as to what is causing this. It's beyond annoying. Has anyone learned anything new?Okay. Murphy's Law. As soon as I posted this, I found an answer (hopefully!). My situation fit the criteria at http://support.apple.com/kb/TS4045?viewlocale=en_US and I installed the update and so far, so good. I'll keep you posted.
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I have a sony Bravia, and am trying to stream netflix through my iPad. have the AV and HDMI hooked up, but only getting flashes of pic every few seconds....no picture while movie is playing on netflix...???
The poster said: AV and HDMI
bhazel wrote:
what cord are you using to connect with your tv -
We can hear audio, but video blacks out every few seconds; picture comes back when we hit the tv's volume button. Everything seems to be plugged in well. The picture even starts out being sort of dim. And it goes through phases of working fine but then will randomly start blacking out again. Any ideas?
Welcome to the Apple Community.
Have you tried turning the TV off and on again. -
Video freezes every few seconds
My new iPad video playback freezes every few seconds. I have a decentish Internet speed (2.3MB) and have turned all apps off and even reset. Any ideas?
Does it always take a long time to buffer the video? Can take several minutes for a video of the same length.
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