Mouse/Touchpad will not work with my keyboard
Hello!
This Christmas, I recieved a brand new Notebook to replace my previous dead ASUS laptop. I had been without my own personal computer for months so this came as a godsend so to speak. So far the machine has worked wonderfully, but as a gamer in my down time I have found that I cannot use the touchpad if any of my keys are active or pressed down. This poses a great problem when it comes to most games which require AWSD movement or any other combinatio of keys with the ability to move the mouse.
I have looked into other ways to try and fix, and it seems to be an issue with the touchpad driver software, with other FAQs reporting that I should install a new touchpad drver, but that seems a tad farfetched or out of the way.
This may just be from a stigma of having no idea how I would uninstall my current driver and reinstall a new one.
Are there any settings I can go through in order to fix this issue, or do I really need a new driver, and if so, any on in particular?
With my Sincere Gratitude,
Fletcher L. T.
Hi @LeeTravels ,
Thank you for visiting the HP Support Forums and Welcome. I have looked into your issue about your HP Pavilion Notebook and issues with the Touchpad and gaming.
Here is a document on how to troubleshoot the mouse and Touchpad gestures.
In the document, it shows you how to change the settings by clicking the settings icon to adjust the button actions on the Touchpad.
Sometimes this is causes by and update that is needed. Here is a link to the HP Support Assistant. Just download and run the application and it will help with the software and drivers on your system that might need updating.
Most gamers do use a mouse and it is recommended for best gaming performance.
Please let me know how this goes.
Thanks.
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the bottom to say “Thanks” for helping!
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