Mouse won't respond

I turned my Mac Pro on and for some reason I can’t get my mouse pointer to move. I works fine on my PC (I share one monitor and one mouse for both computers). I restarted my Mac and my mouse but still nothing. Any suggestions?

You can have two mice usually, so in a pinch you can still connect that mouse or other to the USB without resorting to KVM. I used to use KVM but found their quirks and lag worse than using two computers separately at two workstations.

Similar Messages

Mouse won't respond after downloading 10.2.8 update.

I had to reinstall the older system of 10.2 after I tried to install 9.1 on my system. I couldn't boot up at all except through using apple option o f or from a system disk. I had recently bought this emac through ebay and it had the Tiger system installed but I didn't get the disk with the computer. My cds are the grey cds and therefore I had problems with the display being small. Finally after downloading 10.2.8 and zapping my pram and reset-all in o f, my display is now back to normal, but I can't get the mouse to respond. I have tried switching mouses and unhooking and reconnecting everything but nothing works. What can I do? This is becoming a real headache. Someone please help me.
Elaine

wmanning,
Welcome to the Apple Discussions!
What kind of mouse are you using? What Mac model name is in the grey OS X 10.2 Install discs you were using? Unless the grey-labeled discs are for the exact same Mac model, there's no guarantee that all the necessary hardware drivers are included, as you've already discovered with the video drivers defaulting to the firmware 640x480 pixels. It rather sounds as if your eMac doesn't have mouse drivers (which is odd; if you can use the keyboard, you must have basic USB driver support).
Refer to eMac: How to locate the serial number and identify your model to check what model you have. If that model shipped with OS X 10.3.x or 10.4.x, the eMac won't run from 10.2.8 anyway. I prefer Mactracker for looking up what OS version shipped with what Mac model.
Your best bet would be to use a retail (black label) OS X install disc, with an OS X version that post-dates when the eMac was built. Such a retail disc will have the full set of hardware drivers for the supported Macs built up to when the disc was pressed. If your eMac has a DVD-ROM or DVD-RW drive, you can use the current Tiger 10.4, which is faster and more stable than 10.2.8. If your eMac only has a CD drive, you can call the Apple Store and ask about the Media Exchange Program, or use a DVD-equipped Mac and a Firewire cable to install OS X on the eMac via FireWire target disk mode.
You can also call the Apple Store and ask about ordering a replacement set of the discs that originally shipped with the eMac.
You need OS X 9.2.2 to run Classic on an eMac (or to boot directly into OS 9 on 700 / 800 MHz nVidia graphics models). There would've been either an eMac-labeled OS 9.2.2 install CD or Software Restore disc originally with the eMac. You can use a commercial OS 9.2.1 CD to install OS 9 on an eMac, then go to the Apple Downloads site (linked at the top of the Discussions pages) to download the 9.2.2 updater. There are a confusing number of ways to reinstall OS 9, depending on the eMac model and the OS X version; see e.g., OS X: How to Perform Mac OS 9 Clean Install (there are links in that Knowledge Base article to other options).

USB Mice Won't Respond

I've tried 4 different mice on this laptop, as I prefer them greatly over the eraser head and touch pad, and none of them will connect.
1 is a Targus, wired mouse that worked last week, and suddenly does not anymore, and the other 3 are Microsoft wireless laser and optical mice. All of them use a USB to plug in, as my laptio doesn't have any of the circular mouse ports.
I've tried changing the batteries, finding software from Microsoft, Control Panel Hardware-Adding, Troubleshooting, Rebooting, Disconnecting and Re-Connecting, and now I'm all out of ideas.
The wireless mice has receivers that keep a steady green light, but the mouse itself won't budge.
http://tinyurl.com/mouse1 is the 1st wireless mouse, where the receiver will keep a constant green light and the mouse won't respond.
http://tinyurl.com/mouse2 is the 2nd wireless, where the receiver will blink green when i hold down the butotn, but will stop once i let go, and I have tried to oress the connect button but that won't do it. The red laser on the bottom stays lit, but it simply won't go anywhere.
http://tinyurl.com/mouse3 is the new, fresh out of the box wired mouse that worked for several days, but now will not work. I plug it in, the laser comes up underneath the mouse and stays on, but the cursor will not move. I tested it on another laptop where it worked just fine. I'm not sure where on the computer I should be looking to find how to fix this.
I've looked at the BIOs, but have had no such luck. Running on Windows XP Pro. Any and allhelp s appriciated.

I HAVE THE SAME PROBLEM WITH MY LENOVO SL500 NON OF THE MOUSE IS WORKING LAST WAS VX NANO LOGITECH.
DID YOU FIND ANY SOLUTION
please help if you got answer from someone.
Moderator Note; Members e-mail address removed for privacy
Message Edited by andyP on 02-17-2009 08:57 PM

ITunes won't open and when it does it won't respond

No error message appears when it won't start - if I try to end the process in task manager, iTunes will open but it won't respond. It'll just have the loading cursor whenever I mouse over iTunes. I've tried opening in Safe Mode and that's worked before but now it still won't respond. I've uninstalled and reinstalled it too.

sounds like you got a bad copy uninstall it and download a new one from itunes.com

Since the 10.5.3.3 itunes update Taskbar won't respond PC

Hi!
So I'm running a Windows 7 64-bit pc and since the latest itunes update whenever I move the mouse down to the taskbar (in auto-hide mode, so i need to scroll over for it to pop up) it won't respond and I have to minimise itunes before I can access it. It's same when it's windowed, even though it's not maximised I have to minimise it to access the taskbar.
It's nothing too major, just an annoyance when I'm flicking between several windows. Any ideas?
Cheers!

Are you by any chance using a proxy server that works through a .pac file? If so, go to System Preferences>Network>Advanced...>Proxies and disable it, just to see if that helps. I think OS 10.5.3 introduced a javascript incompatibility with proxy .pac servers.

Mouse won't work after computer wakes

I have both the original iMac keyboard and mouse (wired) and also a (wired) Microsoft USB Keyboard and mouse set. It doesn't matter which set I'm using as this happens with both. Whenever the computer sleeps and is then required, the mouse won't function. It stays in the centre of the screen.
With the MS Kb and mouse combo I use an additional 4-port USB hub. I have the latest MS software (6.0 for Mac) installed for this set. When needed after awakening, the mouse just sits. No activity whatsoever. The only way to activate it is to unplug the USB connection from its port on the hub. Now it will work fine.
Using the Mac set, the Mac mouse is connected into the Mac keyboard USB port. There is no USB hub in this scenario. However, the same thing happens. I have to disconnect the mouse from the Mac keyboard and reconnect it.
Any idea what is happening here? When I first started the Mac or MS sets there was no problem. Could it be that one of the Mac software updates is causing a glitch?
The reason I use the MS keyboard and mouse (MS Natural Ergonomic Keyboard V1.0 and MS IntelliMouse Explorer 4.0) is because I prefer the keyboard layout. I have difficulty with the straight-across keyboards.
Looking forward to your responses. Thanks in advance.
Lynn
Intel Core Duo Mac OS X (10.4.7) 1 GB DDR2 SDRAM, Netgear Router

Here is a Knowledge Base article with things to consider;
Intel-based Mac: USB Keyboard or mouse stops responding
Also is the hub externally powered? Or does it draw power through the USB? Non-powered hubs have caused issues.

My Mac wireless keyboard and mouse won't reconnect

My Mac wireless keyboard and and mouse one day disconnected and I can't reconnect. They have new batteries.

Hi Saint Anne,
Happy Thanksgiving Day! Since both of your wireless input devices are not working at the moment, do you have a wired mouse you can use to straighten this out? Here are some troubleshooting steps to try:
Wireless Connection issue
Make sure Bluetooth is turned on
First, choose Apple () menu > System Preferences > Bluetooth and confirm that Bluetooth is turned ON.
The Bluetooth menu bar icon should turn:
Black if Bluetooth is turned ON and no devices are connected.
Light grey with three dots if Bluetooth is ON and at least one wireless device is connected.
Light grey (or disappear completely) if Bluetooth is turned OFF, or if the iMac is unable to communicate with the Bluetooth module.
Refer to the Bluetooth Menu Icon table below for more information on determining the Bluetooth status. If the Bluetooth icon does not appear, or if the menu bar status continues to indicate that Bluetooth is off, restart your computer and then attempt to turn Bluetooth ON again.
Bluetooth OFF
Bluetooth ON and connected to wireless device
Bluetooth menu icon
Bluetooth status
Bluetooth turned on, but there are no devices connected to the Mac. See the "Make sure the wireless mouse or keyboard is turned on" section of this article.
Bluetooth turned on and at least one wireless device is connected. See the "Make sure the wireless mouse or keyboard is turned on" section of this article.
When this icon flashes, at least one wireless device has a low battery. Click the Bluetooth icon to identify the affected device, then replace the batteries.
Bluetooth is off. Click the Bluetooth icon using a USB mouse and select "Turn Bluetooth On". Note: Mac OS X won’t allow Bluetooth to be turned off unless a USB mouse is connected.
Bluetooth offline. Restart your Mac. If the Bluetooth status doesn’t change, disconnect all USB devices and restart your Mac again.
Make sure the wireless mouse and keyboard are turned on.
Mouse
Slide the On/Off switch on the bottom of your mouse to turn it on. Note: If the battery compartment cover is not installed properly the On/Off switch may not function correctly or may be difficult to operate. Remove the battery compartment cover and carefully reinstall it.
When your mouse is on and paired, and the batteries are charged, the indicator light glows steadily.
If your mouse isn’t paired with a Mac, the indicator light will blink, indicating your mouse is in discovery mode and ready to pair.
If the indicator light doesn't illuminate, check to make sure you have two good batteries and that they're installed correctly.
Keyboard
Push and release the On/Off switch to turn on the Apple Wireless Keyboard.
When your keyboard is on and paired, and the batteries are charged, the light will glow steadily for several seconds, then turn off.
If your wireless keyboard isn’t paired with your Mac, the indicator light will begin to blink. This indicates your keyboard is in discovery mode and ready to pair with your Mac.
If the LED doesn't light up, remove the batteries to make sure they're good and that they're installed correctly.
Check preferences
From the Apple () menu, choose System Preferences, then choose Bluetooth from the View menu. The Bluetooth preferences pane will list the Bluetooth devices paired with the computer, the status of the devices (paired or connected), and whether Bluetooth power is on or not.
Click the gear icon and choose "Connect" to connect a device that is powered on.
To set up a new device, click the + icon and follow the Bluetooth setup assistant.
If the Mouse System Preferences pane is open and no wired or wireless mouse is connected, your Mac will immediately start looking for a wireless mouse (with Mac OS X v10.6. For Mac OS X v10.5, the Setup Assistant should open).
Keyboard or mouse intermittently stops responding
Click the mouse
Click the mouse once to reconnect it with your Mac. It may take a moment for the mouse to respond.
Check the battery level of the mouse. Choose System Preferences from the Apple (), then choose Mouse from the View menu. The battery level indicator is in the lower-left corner. Replace the batteries if they are low. Note: Choose Keyboard & Mouse from the View menu with Mac OS X v10.5. For more information on keyboard and mouse battery levels in Mac OS X v10.5, see Desktop computers: Troubleshooting wireless keyboard and mouse issues.
Press a key on the keyboard
Press a key on the keyboard to reconnect it with your Mac. It may take a moment for the keyboard to respond.
Check the battery level of the keyboard. Choose System Preferences from the Apple (), then choose Keyboard from the View menu and select the Keyboard tab. The battery level indicator is in the lower-left corner. Replace the batteries if they are low.
Check for signal interference
Wireless networks that operate on 2.4GHz may cause interference.
Move cordless phone base stations, microwave ovens, and other 2.4GHz electrical devices away from the Mac if you suspect interference.
Keep wireless devices within 10 meters (33 feet) of the Mac.
Avoid putting metal objects between the device and the Mac.
Mouse doesn't scroll up or down or side to side
For mice that have a scroll ball, refer to How to clean your Mighty Mouse.
Check the Scrolling speed slide-control at the top, and make sure the “Scroll” checkbox is checked.
For scrolling side-to-side, make sure the application you’re using supports side-to-side scrolling.
Remember, scrolling is done with one finger, and navigating is done by swiping side-to-side with two fingers.
Navigating moves from page to page in a document or internet browser unlike scrolling.
Mouse does not track as expected (jittery, jumpy, slow, fast).
The Apple Wireless Mouse can be used on most smooth surfaces, however if tracking issues occur try these options:
Choose System Preferences from the Apple () menu, then choose Mouse from the View menu. Set the Tracking slider to adjust how fast the pointer moves as you move the mouse.
Try using a different surface to see if the tracking improves.
Turn the mouse over and inspect the sensor window. Use compressed air to gently clean the sensor window if dust or debris is present.
If multiple Bluetooth wireless devices are in use nearby, try turning them off one at a time to see if the issue improves. Bandwidth intensive devices could affect tracking.
Mouse buttons do not work as expected.
The Mouse preference pane allows users to customize the mouse features to meet their needs.
Choose System Preferences from the Apple () menu, then choose Mouse from the View menu. Set the Tracking slider to adjust how fast the pointer moves as you move the mouse.
Try using a different surface to see if the tracking improves.
Turn the mouse over and inspect the sensor window. Use compressed air to gently clean the sensor window if dust or debris is present.
If multiple Bluetooth wireless devices are in use nearby, try turning them off one at a time to see if the issue improves. Bandwidth intensive devices could affect tracking.
Keyboard has one or more keys that do not respond.
Use the Keyboard Viewer to test whether the keyboard keys are responding correctly when they are pressed.
Choose System Preferences from the Apple () menu, then choose Language & Textfrom the View menu (or International from the View menu in Mac OS X v10.5 or earlier).
Select Input Sources.
Select the Keyboard & Character Viewer checkbox.
Enable the input source for the keyboard layout you are testing by selecting the checkbox next to it.
Make sure that "Show Input menu in menu bar" is enabled.
Choose Show Keyboard Viewer from the Input menu in the menu bar, as shown.
The Keyboard Viewer shows the keyboard layout.
Type the key on the keyboard that doesn’t respond and observe whether the corresponding key highlights on the Keyboard Viewer. If it does, that particular key is functioning correctly. In the sample shown above the shift and command keys are being pressed.
If the mouse keys feature in the Universal Access System Preferences pane is enabled, many of the keyboard keys may not respond as expected.
Try starting up into single user mode to determine whether a software issue is causing the issue.
Cheers,
Judy

Bottom of my ipod screen won't respond, so i reset factory settings as suggested, it didn't help and now i can't log in to itunes as my apple id password has numbers in it

few issues here. firstly, the bottom section of my ipod touch 4th gen won't respond. it'll let me slide to unlock but not tap anything, including to change between keyboards which brings me onto my second problem. i did a factory reset because a few people on here had suggested it, but now i can't log into my apple account because my password has numbers in. is there a way to bypass this requirement? or fix my ipod? i can't afford a replacement

jeez guys thanks for the help!

HT1476 I can't tell if my ipod touch 3rd gen is really charging. I have it plugged in, but it will sometimes show the charging icon and then it won't respond to anything. I ddon't know if you need itunes to be on your computer to charge it.

Ok, so I plug in my touch 3rd gen and I can't tell if it is really charging. It doesn't seem like it is. I can only see the charging icon sometimes, and then after the icon goes away, the ipod won't respond! I'm not sure what to do. Than I thought the USB port was messed up because it doesn't always work, but I plugged it into a diferent port and it said on the ipod, charging isn't supported with this accessory.

Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
iOS: Forgot passcode or device disabled
If recovery mode does not work try DFU mode.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
For how to restore:
iTunes: Restoring iOS software
To restore from backup see:
iOS: Back up and restore your iOS device with iCloud or iTunes
If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
You can redownload most iTunes purchases by:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
If problem what happens or does not happen and when in the instructions? When you successfully get the iPod in recovery mode and connect to computer iTunes should say it found an iPod in recovery mode.

Itunes won't respond to double clicking on a song once another song is play

hi. i open itunes, double click on a track and then if i want to play another track i double click on it but itunes won't respond and just keeps playing the original track. if i click on the track, it will highlight but won't play when double clicked. it will however play if i highlight with a single click and hit return. why is this happening. it never used to happen and doesn't on my other computer.

QuickTime X wouldn't have given the error message if it could have opened the file.
There are many file formats and codecs it can't view.

After upgrading to yosemite my magic mouse won't work when I wake up my mac mini. I have to power down then restore power to get it to function.

after upgrading to yosemite my magic mouse won't work when I wake up my mac mini. I have to power down and restore power for it to function. Also cannot send email from mac mini or iPad.

after upgrading to yosemite my magic mouse won't work when I wake up my mac mini. I have to power down and restore power for it to function. Also cannot send email from mac mini or iPad.

My ipod touch won't respond. Shortly after I downloaded IOS 8, it quite responding. How can I get my pictures recovered?

My ipod touch won't respond. Shortly after I downloaded IOS 8, it quite responding. All I get is the Apple sign. I connected to my computer and tried updating and was able to download the USB connection for the device but received an error when it tried to update the ipod. Is there any way to retrieve my pictures from the device before I try to recover? At this point my pictures are more valuable to me than restoring the device. How can I get my pictures recovered?
Now it looks like I have the Apple with an line under it on the screen, but still not responsive.

Check for hardware issues
Related errors: 1, 3, 10, 11, 12, 13, 14, 16, 20, 21, 23, 26, 27, 28, 29, 34, 35, 36, 37, 40, 1000, 1002, 1004, 1011, 1012, 1014, 1667, or 1669.
These errors mean that your device or computer may have a hardware issue that's preventing the update or restore from completing.
Check that your security software and settings aren't preventing your device from communicating with the Apple update server.
Then try to restore your iOS device two more times while connected with a cable, computer, and network you know are good.
Confirm that your security software and settings are allowing communication between your device and update servers.
If you still see the error message when you update or restore, contact Apple support.
If still problem, make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
Apple Retail Store - Genius Bar

Why is my internet search page gray? I am able to search a topic, but the 'results' part of the screen is a medium gray color and it won't respond. Any ideas?

Why is my internet search page gray? I am able to search a topic, but the 'results' part of the screen is a medium gray color and it won't respond. Any ideas?

Try clearing Safari's cache : Settings > Safari > Clear Cache (and Clear History)
If that doesn't work then try closing Safari completely and then re-open it : from the home screen (i.e. not with Safari 'open' on-screen) double-click the home button to bring up the taskbar, then press and hold any of the apps on the taskbar for a couple of seconds or so until they start shaking, then press the '-' in the top left of the Safari app to close it, and touch any part of the screen above the taskbar so as to stop the shaking and close the taskbar.
A third option is a reset : press and hold both the sleep and home buttons for about 10 to 15 seconds (ignore the red slider), after which the Apple logo should appear - you won't lose any content, it's the iPad equivalent of a reboot.

1st Generation iPod Touch (8GB) won't respond.

Hi,
I have a 1st Generation iPod Touch (8GB) and it won't respond to anything. I tried restoring and resetting and charging. When I plug the iPod into my Mac (10.2 Macbook Pro) the iTunes (which is very up-to-date) won't even recgonize it. My computer doesn't even recognize it as a storage unit. I tried all of the USB ports and multiple cables but stil, nothing is happening. I can't even get the screen to turn on and display the apple.
What should I do? Is the battery dead or is my iPod completely dead?
Thanks!

Did you try Philly_Phans suggestions as well?
What about all the other suggestions here?
iOS: Troubleshooting Wi-Fi networks and connections
B-rock

The main part of the safari page is grey and won't respond/can't type in any commands. I can move back through the previous pages, and even open new ones via the URL, but can't get onto the main part of the page and I can't get onto the 9 page option. !?

The main part of the safari page is grey and won't respond/can't type in any commands. I can move back through the previous pages, and even open new ones via the URL, but can't get onto the main part of the page and I can't get onto the 9 page option. !?
Help, please.

Try clearing Safari's cache : Settings > Safari > Clear Cache (and Clear History)
If that doesn't work then try closing Safari completely and then re-open it : from the home screen (i.e. not with Safari 'open' on-screen) double-click the home button to bring up the taskbar, then press and hold any of the apps on the taskbar for a couple of seconds or so until they start shaking, then press the '-' in the top left of the Safari app to close it, and touch any part of the screen above the taskbar so as to stop the shaking and close the taskbar.
A third option is a reset : press and hold both the sleep and home buttons for about 10 to 15 seconds (ignore the red slider), after which the Apple logo should appear - you won't lose any content, it's the iPad equivalent of a reboot.

Mouse won't respond

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