Mouthpiece and earpiece dont work in 9810

Hi All,
I have a very undusual problem with my new Torch 9810. Suddenly the mouthpiece and earpiuece stop working as I am unable to listen to incoming calls and the reciever of my call is unable to listen to me. The phone rings fine but there is no voice. Even when I am making a call, I dint hear the ring tone whereas the reciever phone is ringing. This problem can be resolved by wiping all my data (format) and reactivating my enterprise account.
Has any body else faced this issue earlier or does anyone know of any fix. Have tried all setting options but can not fugure out.

Hi and Welcome to the Community!
Anytime random strange behavior or sluggishness creeps in, the first thing to do is a battery pop reboot. With power ON, remove the back cover and pull out the battery. Wait about a minute then replace the battery and cover. Power up and wait patiently through the long reboot -- ~5 minutes. See if things have returned to good operation. Like all computing devices, BB's suffer from memory leaks and such...with a hard reboot being the best cure.
Best!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
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user549194 wrote:
Hi to everyone,
This is a rant on the stupidity of Oracle Forms. From my point of view, it is pointless and VERY PAINFUL to develop.
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Hi tak661_99m,
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Thank you for visiting Apple Support Communities.
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Call Apple.

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one of the best ever, im trying not to throw this laptop through the window . not because im being reasonable, but because I have shitty neighboors .
ok,
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Hello zgued. I understand you're having some trouble with your keyboard and mouse.
If you were to reboot your computer and access the BIOS using the F10 button does the keyboard work there?
Which dv6 do you own? Identifying the notebook by the product number is the most helpful. This document can show you where it is located.
Have you ever taken the notebook apart? The symptoms you describe would fit with a damaged or loosened cable inside the notebook.
I feel that I should first help you troubleshoot the recovery issue. I say this because performing the recovery will rule out software issues with a 99% certainty. So, what was the problem you faced during a recovery? Do you get any errors?
I'll keep an eye out for your response. Have a great day!
Please click the white star under my name to give me Kudos as a way to say "Thanks!"
Click the "Accept as Solution" button if I resolve your issue.

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Hallo,
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Message was edited by: polydorus

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Last edited by brando56894 (2010-01-08 08:04:21)

Hello base76, welcome to the HP Forums.
It appears that the mouse and keyboard aren't working correctly. I will try to assist you with this.
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Model and product numbers for you notebook.
Currently install operating system.
Were these working previously? If yes, were any changes made prior to them not working?
Have you attempted any troubleshooting? If yes, what have you tried so far?
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Thank you for posting on the HP Forums.
I worked on behalf of HP.

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This question was solved.
View Solution.

Hi,
One thing worth checking is as follows.
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Regards,
DP-K
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Mouthpiece and earpiece dont work in 9810

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