.mov audio doesn't import

I've been importing a .mov file that has audio but the audio doesn't import. What should I do?

According to Flash's Help…
"If you attempt to import a file format that is not supported on your system, a warning message appears that the operation cannot be completed. In some cases, Flash might import the video but not the audio in a file. For example, audio is not supported in MPG and MPEG files imported with QuickTime 7 on Mac OS. In such cases, a warning indicates that the audio portion of the file cannot be imported. You can import the video without sound."
So this may be an issue with the format of your particular video clip. If you have Quicktime Pro, you can try exporting the movie again using a different format for your sound options such as "AAC" or something.

Similar Messages

  • Adobe Premiere Elements 12 doesn't import MOV Files

    Hi, All!
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    I've trying to use some free stuff from http://www.detonationfilms.com/Stock_Directory.html and mix it with my video. You may download example of Pre-Keyed Explosions using direct link: http://www.detfilmsshockwave.com/DVExplosion01.zip or any other stuff from this site...
    ...but my Adobe Premiere Elements 12 with installed the latest updates doesn't import these MOV Files with codec PNG Image
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    IMHO, it's best  to look at the crash logs for QT32Server! I've found executable QT32Server on my PC in next folder:
    C:\Program Files (x86)\Adobe\Elements 12 Organizer\CAHeadless\32\Adobe QT32 Server.exe, but can't found any import logs on my Windows 8.1 including hidden folders. I have trying to check the windows events log for errors %windir%\system32\eventvwr.msc /s but it contains no necessary items.
    I have trying to re-install version 6.5.2 of Apple QuickTime, but without success. May be I must try to install any other older version, i.e. 7.5.5 ?
    I think perhaps such behavior of Adobe Premiere Elements 12 is in design?
    May be I'd try third party free video converter, like SUPER e.t.c. to convert MOV container to AVI?
    Please help me to find a way to fix this problem.
    Sincerely yours,
    JennyK
    http://jennyk.ucoz.ru

    Jenny Koltsova
    What is this "codec PNG image" that is contained/wrapped by the .mov format? What are the video and audio properties of this video...frame size, frame rate, interlaced or progressive, pixel aspect ratio, et al.
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    Where is this PNG.mov coming from? And what type of .avi were you thinking to convert to?
    Premiere Elements 12 Publish+Share/Computer/QuickTime does offer an export with a PNG video codec with the .mov file extension. I am in the process of exporting my Timeline to that type of file and then determining if I can import that back into Premiere Elements 12 project.
    When your png.mov will not install into Premiere Elements 12 on Windows 8.1 64 bit, what is the specific message that you are getting from the program at that time.
    More shortly after my export of the png.mov is finished. Any minute now.
    ATR
    Add On....The png.mov produced by Premiere Elements 12 Window 7 64 bit could be imported into a Premiere Elements 12 project. I am now going to my laptop which has Premiere Elements 12 on Windows 8.1 64 bit to do the same thing and see what happens there. Back soon.

  • Samsung Note 3 importing MP4 video audio doesn't sync

    I recorded a video clip in my Samsung Note 3 smartphone at 1920 x 1080. The video is MP4. When I import it into Premiere the audio doesn't sync. I've tried to convert the video into a wmv and mov using a conversion tool and the problem gets worse. The MP4 clip plays perfectly on my Windows 7 64bit PC. I'm using Adobe Premiere CC 7. Any ideas?

    MP4 is a wrapper, what is inside YOUR wrapper - Exactly what is INSIDE the video you are editing?
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  • I am trying to import video and the audio doesn't upload with the video. Help.

    I am trying to import video and the audio doesn't upload with the video. Help.
    I upgraded to iMovie 11 because the previous version wouldn't read the type of video I was importing (VOB).  The video imports but not the audio, what do I do?

    What are you capturing from?  You may not hear the auido as it's captured but it will be there.  After it's captured can you see the audio waveforms? Do the audio meters move when you play the clip?  If so then go to "View" then "Audio Playback"  and set it to 'Built-in Output" if you're monitoring audio through the computer.

  • Hi, I have problem with importing MOV files from SJCAM 4000. MOV files are in supported formats for Adobe Premiere Elements 11. But if I'm importing MOV file, only audio part is imported, video part is not imported. How can I solve this problem?

    Hi, I have problem with importing MOV files from SJCAM 4000. MOV files are in supported formats for Adobe Premiere Elements 11. But if I'm importing MOV file, only audio part is imported, video part is not imported. How can I solve this problem?

    haben
    From looking at the specifications of your camera (SJCam 4000), we know already what video compression your camera is using. It is H.264.
    A H.264.mov file should be supported by Premiere Elements 11. On what computer operating system is your Premiere Elements 11 running?
    Do you have the latest version of QuickTime installed on your computer? And, are you running QuickTime and Premiere Elements 11 from a
    User Account with administrative privileges? Please go to Premiere Elements 11 Publish+Share/Computer/QuickTime to confirm that you find
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    What are the properties of these H.264.mov files - is it 1080p30 (1920 x 1080p30)  or something else? Do you know if this camera is recording with a variable or
    a constant frame rate?
    Please review and consider and then we will decide what next.
    Thank you.
    ATR

  • Trying to import .mov audio file and burn as MP3

    Can someone point me to a thread, or be kind enough to post answer, about how I might successfully import a .mov audio file and wind up burning it as an MP3. I've been dinking around with this for too long. I can import it and end up with it in the format: MPEG-1, Layer 3. But when I burn it to CD and play it on a Sony boom box, I hear nothing. I tried playing it in another iMac and hear nothing.
    Thanks.

    I was hoping someone in this forum could point me in the right direction to a web site that is designed specifically for Garage Band users that need sound effects.
    Check out:
    http://www.macjams.com/
    http://www.thegaragedoor.com/
    These both are GarageBand-oriented.
    Also, check out:
    http://www.loops4free.net/
    Maybe you'll find something useful at one of them.

  • TS2289 I updated iMovie and now why isn't there any audio when I import movies from my Sony camera?

    I updated iMovie and now why isn't there any audio when I import movies from my Sony camera?

    What version of iMovie?
    What camera?

  • AE CC doesn't import Mov Files.  Apple Prores / Animation Codec

    hallo,
    After Effects doesn't import my Prores / Animation Codec Files.
    at very first it did not work and the message appeared: "after effects error: file "xxx.mov" cannot be imported - this "moov" file is damaged or unsupported. "
    Then i restarted AE and my computer a few times and suddenly it worked. but after closing AE again, AE does the same error.  It does not work even with its own rendered Files from CC!!
    I have considered to use only files i know they have worked in the past.
    i also asked some freelancers to open it. and yes they confirm it works on CS 5, CS 6.
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    System:
    iMac, 27-inch, Late 2012
    Prozessor  3,4 GHz Intel Core i7
    Speicher  16 GB 1600 MHz DDR3
    Grafikkarte  NVIDIA GeForce GTX 680MX 2048 MB
    Software  OS X 10.8.4 (12E55)

    I can not reliably import/export ProRes or Animation QTs with After Effects CC. I believe accepting the latest update to CC initiated this problem. I did not have this problem last week. I have converted all of my source QTs to .PNG sequences and .AIFs as a work-around.
    System Details:
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    Troubleshooting Info:
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    • I've trashed the 12.0 folder and rebooted many times
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    • Multi-threding on/off doesn't matter
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    • No firewall
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    Message was edited by: Benjamin Goldman

  • When i try to import a .mov file, it only imports audio

    when i try to import a .mov file, it only imports audio - what cani do to fix? windows media player plays it fine

    Codec & Format information, with 2 links inside to read
    -read both links in reply #1 http://forums.adobe.com/thread/1270588
    Report back with the codec details of your file, use the programs below... A screen shot works well to SHOW people what you are doing
    http://forums.adobe.com/thread/592070?tstart=30
    For PC http://mediainfo.sourceforge.net/en or http://www.headbands.com/gspot/
    The Help-and-Tutorials page http://forums.adobe.com/thread/1275830 may help

  • When I compress my movie to quicktime, the audio doesn't sync properly, even though it looks fine in iMovie. How do I fix this?

    When I compress my movie to quicktime, the audio doesn't sync properly, even though it looks fine in iMovie. How do I fix this?

    Audio on the timeline, especially stream, tends to play very reliably. Is this project under any NDA or can you provide a FLA to examine? Let me know if you want to private message it and I'll shoot you a message.
    What version of Flash Player are you targeting and is this AS2 or AS3?

  • My imovie doesn't import movies ?!

    my imovie doesn't import movies ?!

    Because you need to open quicktime player at the same time when using it if this still does not work go and ask at the genius bar at apple

  • No audio when i import an mpeg movie to finalcut

    Hello everyone
    i am trying to import am mpeg movie file
    when i import to final cut pro i see the footage but there is no audio?
    When i play the files outside of finalcut i see and hear the clips
    Any suggestions?
    thanks
    Danny

    Open it in MPEG Streamclip and export it as a video and audio codec that matches an easy set up.
    http://www.squared5.com/
    Or use the original footage rather than the MPEG file.

  • In iMovie, audio doesn't play on movie preview

    Hello,
    I got iMovie 10.0.6 yesterday. It worked fine for a few minutes, but afterwards, I couldn't hear the audio in my movie. However, if I went into the event the movie it was in, I could hear the audio on preview. I tried exporting, and the audio was working perfectly there too, but not in the movie preview itself.

    What version of OS and Keynote?
    Audio doesn't play on a single slide when exported into Qtime
    Are you trying to play audio over the complete presentation on one slide or a range of slides?

  • When I move an event to project line sometimes audio doesn't transfer

    when I move an event to project line sometimes audio doesn't transfer

    Viewing via: (1) Quicktime (2) Windows Media Player
    Sequence Settings
    Editing Mode: AVCHD 1080p square pixel
    Timebase: 29.97/second
    Video
    Frame Size: 1920 x 1080 vertical 16:9
    Aspect Ratio:  Square Pixels (1.0)
    Fields:  No Fields (Progressive Scan)
    Display Format: 30fps Drop-Frame Timecode
    Audio
    Sample Rate:  48000 Hz
    Display Format:  Audio Samples
    View Previews:
    Preview File Format:  I-Frame Only MPEG
    Code:  MPEG I-Frame
    1920x1080
    Thanks!
    -N

  • Can Automator do this? (Move folder and THEN import to iTunes)?

    I want to drop a music folder on a droplet and have it automatically moved to my Music directory and then the files in that moved directory added to iTunes. I do not want to have iTunes manage my music files for a number of reasons.
    I tried to do it in Automater using the "Move Files" action and then the "Import Files Into iTunes" action, but that didn't work, it only moved the files. I'm missing something, as I'm guessing after the move it doesn't pass the directory info to the next action, but I'm a total Automater/Apple Script noob.
    Thanks in advance for any help or advice you might be able to give me.

    That should be very doable.
    I think part of the issue you're facing is that automator needs to know the new location of the folders you moved, so you need to add another Get Specified Finder Items action before the Import Audio Files.
    Your Automator action would look like this:
    Get Specified Finder Items
    (Add your drop folder)
    Move Finder Items
    (Select your music folder location)
    Get Specified Finder Items
    (Add your new folder location - see note below)
    Import Audio Files
    (use the MP3 encoder)
    This works just fine for me on my system, but I let iTunes manage my music folders and have fixed file locations for the drop, and let the system delete after import.
    Some caveats: The MP3 encoder will use what ever you have set in iTunes for the bitrate, etc, so make sure iTunes is set where you want it.
    I think another issue you're going to run into is that the process can't be completely automated since you're not using fixed folder locations. To use changing locations, you would open the Options button on Get action, check Show this action when the workflow runs. Then when you drop your files or run the automator, it will pop up a box asking you to point to the folder your new music is in. Not quite automatic, but unless you're going to let iTunes manage, I'm not sure how to do that. I'm certainly not automator expert.
    You could probably come up with a very sophisticated applescript to do this, but I'm just learning applescript, so you'll have to get help there from someone else.
    To make the automator run on the drop, google for instructions there.
    Hope this at least gets you going in the right direction.

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