.MOV file "not supported..."

Hi,
I have uploaded some .MOV files from my Canon EOS550D camera to my PC and they display fine boith in VLC and in Windows Media Player.  However, when I try to open them in Adobe Premiere Elements 8.0 (M178 -9/8/2009)  get an error "This type of file is not supported, or the required codec is not installed".  Please tell me what I need to do to edit .MOV files on my PC ?
Thanks,
Mike

To add to what Steve said...
Read Bill Hunt on a file type as WRAPPER http://forums.adobe.com/thread/440037?tstart=0
What is a CODEC... a Primer http://forums.adobe.com/thread/546811?tstart=0
What CODEC is INSIDE that file? http://forums.adobe.com/thread/440037?tstart=0
Report back with the codec details of your file, use the programs below
For PC http://www.headbands.com/gspot/ or http://mediainfo.sourceforge.net/en
Once you know exactly what it is you are editing, report back with that information... and your project setting, and if there is a red line above the video in the timeline, which indicates a mismatch between video and project

Similar Messages

  • IPhone .mov files not supported

    I'm running Aperture 3.2.1 and OSX 10.7.2 and I have an iPhone 4. I very recently migrated from iPhoto to Aperture.
    When I download the photos and videos from my iPhone to Aperture now, they all appear in the Aperture library as they are supposed to. However, the videos do not have a thumbnail, but a black/blank image with a triangle/exclamation point in the center. It reads "Unsupported video format" and when I try to play the links, they do not play. I can however, open them in Quicktime and they play fine. Previously they appeared in iPhoto and could be played there, if I recall correctly.
    I apologize if this is explained elsewhere, but AAPL's funky search feature for the forums has defeated me. Can anyone explain for me:
    a) Is this how Aperture is supposed to work with the iPhone? (boggles the mind, but possible)
    b) If not, how to fix?
    c) If so, are there workarounds available?
    I liked the way iPhone video was handled in iPhoto, but Aperture is much better with its imaging capabilities. But it bugs the **** out of me that I can't sort/review my videos in the same application.
    Thanks for your help.
    Liam

    Hello sarbsohi,
    This can be resovled by creating a version of the file that is compatible with your iPhone.
    Select a video and choose File > Create New Version > Create iPod or iPhone Version.
    iTunes: Videos may be unable to sync to iPhone, iPad, or iPod
    http://support.apple.com/kb/TS1497
    Cheers,
    Allen

  • Just upgraded to Lion and can no longer import any .mov files ("file not supported") to 3.1.3.  Also can no longer view any .mov or .mp4 files already in library.

    Have been using Aperture 3.1.3 with no problems.  Importing from a Nikon D80 (RAW & JPEG), Casio (.MOV) and Flip (.mp4).  Could import and view all videos without issue prior to Lion upgrade.  After Lion installation, can no longer import .mov files (get "file not supported" error) or even view any .mov or .mp4 files currently in library (even though thumbnail is present).  Can watch the .mov files directly on my camera using Quicktime in Finder but can't even drag & drop that file into Aperture.  Anybody else having similar problems?

    Still no resolution and Geniuses at store could not assist.  Unfortunately, it looks like not all the applications were ready to support the Lion operating system.  We could not import any .mov files, could no longer view any .mov files already in my Aperture library and could not email any .mov files.  Totally frustrated.  Use Aperture almost daily and can't lose the video functionality.  Was also running dog-slow.  Constantly looking at the spinning wheel.  Geniuses suggested that I wipe out hard drive and reinstall Snow Leopard.  Had full backup on external drive with Time Machine. 
    Not an easy process though...had to reinstall several times (at 5 hours each time) because I continued to have issues.  Finally figured out that I needed to delete every backup file from Time Machine on external drive from the date I installed Lion because some of the hidden files were still migrating back to Snow Leopard.
    I had to:
    1. Delete all time machine backup files from date/time of Lion installation forward
    2. Do "clean" installation of Snow Leopard (wiped hard drive using disk utility and booted with Snow Leopard disc)
    3. Chose option to reinstall from backup off Time Machine which eventually got me back to Snow Leopard desktop
    4. Deleted Aperture program and reinstalled (I had to install Aperture 2 and then install Aperture 3 upgrade.
    5. Reinstalled iLife apps
    5. Applied all Apple updates available (again this took a few hours because there were several updates from Snow Leopard's original release plus Aperture 3 and other application updates)
    Still doing some tweaking on some of my other apps but got everything back to where I originally was.  Now plan to wait on a few version updates from Lion before reinstalling.
    I am one of Apple's biggest fans, but was very disappointed in the fact that I lost functionality in one of their own pieces of software (which I use the most!)  by installing Lion.

  • TV 32tl838g DLNA Video File not supported

    Hi,
    I bought a new TV, 32TL838G 3D LED, but I'm not happy with it.
    It says it supports DLNA, but for some reason I can't watch any video with DLNA. I had DivX activated, but it didn't help much..
    And i've tried a lot of different videos (with different codecs) but I can't play any of them..
    The strange part, is that I can play all those videos if I put them in a USB Pen drive..
    And the problem is not in my DLNA server, as with other DLNA devices I'm able to reproduce those videos, so this is an issue with this TV.
    I hope that someone here could explain me why this happens, and how to fix it, or at least that a new firmware will fix this (as if with USB videos are playable, then its not hardware but more likely a software issue)
    This is completely unacceptable, when a feature is announced it HAS TO work properly.

    I'm using Windows 7, it supports DLNA so I don't need to install any other software..
    In TV I can browse all movies and folders that I have shared in my Win7 computer, the problem is that I can't watch any movie ,as it says File not supported.
    If I put the same movie in a Pen Drive, and plug the pen drive in the TV than I can watch it without any issue..
    The problem is when I try to watch movies in TV using the DLNA..
    The TV is connected to LAN by wire, not wireless..
    Again, In other devices, like with my Android phone, I can watch movies that I have in my Win7 Computer without any issue, using DLNA (with Samsung Allshare app)
    Thanks

  • Tried Most Everything... Error Type of file not supported... codec not installed

    Hi Friends: I have been battling with the error message of ... "Type of file not support or codec not installed."  I have been throughout the forums searching for answers and attempting various suggestions.  I am stumped and am reaching out for some wisdom and help.
    1.)    System Gateway – T-6859u, Intel Core 2 Duo T6400 2Ghz, 4 Gig ram, Problem has existed on both Vista and upgraded Windows 7.  I have used Premiere since Premier 5 (Full version not elements) including versions 6 and PRO.  I have Elements on my laptop for convenience.
    2.)    Assets- Problem exists with all AVI files.  This includes files that worked previously but will no longer be recognized.  I have used Elements since version 7 was new.  It is only the last 4 months this has been and issue.  These are AVIs that previously working in Elements 7 from Panasonic DV camera and other DV sources. 
    3.)    Problem first appeared when Windows Update installed security patch KB975560.  Once the Security patch installed Premiere quit running AVIs.  When the patch was removed Premiere worked again. However, windows update continued to reload the patch.  The patch has now been removed and prevented from reloading.  However, the problem now persists.
    4.)    Other attempted repairs.  Reloading Premiere Elements 7, Upgrading to Windows 7, Removing and reinstalling K-Lite Codec packs inc standard and 64bit.  Loading LEADTOOLS.  None has repaired the problem  All the AVI files playback fine in other programs including Windows Movie Maker, Media Player Classic, WM player etc.
    I'm not sure what to do next.  I have been a dedicated Premiere user for so many years, I don't want to switch to another program.  Any suggestions friends?
    DrMark1105

    Welcome to the forum.
    What version of Apple's QT Player do you have installed?
    PrE relies on this much more than its big-brother, PrPro, until CS5.
    From my experience, QT  7.5.5 was my "last known good," and some problems have been reported with the 7.6.2 and 7.6.3 versions. 7.6.6 is out, and works well for many Adobe users.
    I would investigate updating QT Player.
    Also, FFDShow, an element in K-Lite has been death to PrPro for many people. Just having it installed brings PrPro to its knees.
    Though Adobe hides its CODEC's pretty well, K-Lite has been known to shift the priority of the Adobe MainConcept CODEC's. While it does not overwrite them, or delete them, it sets up some of its CODEC's to take priority. There are some older threads on Registry editing and utilities to reset the priority of the Adobe MainConcept CODEC's. Seems that Robert Johnson participated in those discussions and may have furnished the link to at least one utility.
    Those are all the thoughts that I have now, and none might be of use.
    Good luck,
    Hunt
    PS - Robert has not been around here lately, but does spend time on the Muvipix Community forum. I'd post there in the PrE 7 forum, and ask if anyone has any ideas too.

  • Files not supported error with Sorenson Squeeze 4

    I'm trying to create flv. files for a video art site on the web. I have tried importing Sorenson 3 mov files, mpeg4 and mpeg2 files and simple QT files, thye all say "files not supported" after the compression says complete, and they won't play. What am I doing wrong? How shoudl I export my final cut pro movies so Squeeze will compress them? Secondly, there are a huge number of choices under flash, which should I be selecting?

    I'm trying to create flv. files for a video art site
    on the web. I have tried importing Sorenson 3 mov
    files, mpeg4 and mpeg2 files and simple QT files,
    thye all say "files not supported" after the
    compression says complete, and they won't play. What
    Huh? Who are they? You mean, Final Cut Pro? Is Quick Time Player selected in 'External Editors' under Final Cut Pro's 'System Settings'?
    am I doing wrong? How shoudl I export my final cut
    pro movies so Squeeze will compress them? Secondly,
    You mean, Sorenson Squeeze 4?
    there are a huge number of choices under flash, which
    should I be selecting?
    Sorry to say, but if you are familar with video compression, those settings are pretty much basic, and I don't know exactly what to explain to you.
    iMac G5 2GHz   Mac OS X (10.4.3)   1,536 MB RAM
    iMac G5 2GHz   Mac OS X (10.4.3)   1,536 MB RAM
    iMac G5 2GHz   Mac OS X (10.4.3)   1,536 MB RAM

  • Getting an error "file not supported/necessary componant not installed

    Any help on a error im getting, file not supported/necessary componant not installed

    Jesse,
    From what you have described for Test 1, 2, and 3, I get the impression that you are OK with a new project, but that your are having problems with these saved projects.
    At this point, I think it important for you to keep a log of the project details to avoid confusion.
    Test #3.
    I am going to start with that Test 3 that was a new project, but almost successful (made it to about the 93% mark before transcoding error set in). I suspect that different factors are involved here than what brought you to the forum. Focus Step 12 in Test #3 where you said that you edited the movie line. How did you edit..added transitions, effects, titles, other? What was the length of the Timeline content? What DVD menu template did you use (how many main menu pages and how many scene menu pages)? When you went to Share/Disc/Disc and the burn dialog there, what did it say in the Quality Area of the burn dialog for Space Required and Bitrate? Also, at this time what did your computer show for available RAM and free hard drive space? Where were your scratch files (Edit Menu/Preferences/Scratch Disks) directed and did that drive have enough free space to meet the task?
    Test #1.
    Your success with this new project was expected. It would be nice to know what kind of .avi that you used, but, whatever they were, they worked to give you your DVD-VIDEO. What was the length of the Timeline content. What DVD menu template did you use (how many main menu pages and how many scene menu pages)? And, I am correct in assuming that this was an independant project...different source media and edits than # 3?
    Test #2.
    Here I believe is the true issue that brought you here.
    When you say "Open existing project", it this the project from Test #1 which you closed and saved? Or, is it another existing project?
    If you are not doing so now, please do Test #2 using the saved project prel from Test #1.
    Now, I would like you to open Premiere Elements 4, in the Welcome Screen select the "Open Project" Folder, in the dialog that opens click on the Test #1.prel. The project should load, and you should find yourself in the program's Edit workspace. OK, so far? If so, what do you do next?
    I was slow in typing again, so I hope that I am not out of sync with other messages between you and Hunt.
    ATR

  • I have just transfered 2 dvd movies i purchases with digital copies to my itunes account and now i am trying to put them om my ipad it keeps telling me that these movies are not supported on my ipad.  what can i do?

    I have just transfered 2 dvd movies i purchases with digital copies to my itunes account and now i am trying to put them om my ipad it keeps telling me that these movies are not supported on my ipad.  what can i do?

    Highlight the movie, go to iTunes menu ADVANCED and select create iPad and AppleTV version.

  • When I tap a photo in my iPhone photo gallery, the photo appears but there is always a "this movie format not supported" alert and then the alert goes away and the photo appears. These are photos I've taken with the iPhone and aren't even movies.

    It's very odd. I take photos with my iPhone and then later go to view the photos in the Photo Gallery on my iPhone. The photos to appear, but I keep getting "this movie format not supported" alerts, even though I am looking at photos taken by my iPhone. The alert appears briefly just after the photo appears and then the alert goes away and I can see the photo. They are just still photos and not movies. Why wouldn't the iPhone recognize the format of photos it is taking?

    That thread helped for a time.  But now it seems as though my computer is back to slow again.  But, some of the jargon is over my head as well.  Not sure I knew quoite everything they were talking about.  But thanks a lot for that, it helped I probably just need to reread it and follow the instructions again.  Thanks so much.

  • Acsm files not supported

    when i try to download e-book it ask save/open when i click either it says acsm files not supported what am i doing wrong as it was working several weeks ago

    Adobe Reader can only open PDF files; for .acsm files you need Adobe Digital Editions.

  • "Type of file not supported" but previous timeline files OK

    Simply put, I have projects that I can open up and they display and edit the MTS files from my Panasonic camera fine.  yet, I cannot add any new MTS files or even import ones that are already in the timeline without it saying to me "Type of file not supported".  It obviously supports them since my project before imported and I edited them without problem.
    I just got done uninstalling and reinstalling the software.  But no help.
    How can it see and use MTS files in my timeline yet cannot recognize any of the same files in the media folder?
    I'm stuck with a useless Premiere Application.  $99 down the drain.
    Help!

    I found out the problem.
    The MTS files can't be dragged into the timefrom from the media folder.
    They can be dragged from the project folder.
    That is the simple fact.  Even though it says it does not recognize the file type in the media area, if you import a file into the media area it also appears in the project area and you can go to the project area to drop the file into the timeline.
    Go figure...
    I am editing away once again.  This is what happens when you don't use a program for a while.
    Oil well...

  • Raw files not supported

    I have a new Canon T2i and can't seem to get the raw files to open in Elements 8. I have downloaded the 5.6 camera raw update and the DNG converter and both say camera raw files not supported......now what?

    function(){return A.apply(null,[this].concat($A(arguments)))}
    I  have also an EOS Rebel T2i since a few days and I experienced the same issue with Photoshop CS4.  What next? !!!!
    It's likely the next version of Adobe Camera Raw will handle it;   Adobe updates ACR about every three or four months, and the most recent version was released in December:
    http://www.adobe.com/support/downloads/product.jsp?product=106&platform=Windows

  • Are .mp4 files not supported when trying to merge 2 videos into 1 video?

    Are .mp4 files not supported when trying to merge 2 videos into 1 video? The steps in the manual seem simple enough.  But the paste function won't work on the 1st video after selecting all and then copy on the 2nd video.

    There are 9 different versions of iPhoto and they run on eight different versions of the Operating System. The tricks and tips for dealing with issues vary from version to version and OS to OS. So before anyone can help, they need information to work with. Things like:
    - What version of iPhoto.
    - What version of the Operating System.
    - Details. What were you doing when the problem arose?
    - Did it ever work properly?
    - Are there error messages?
    - What steps have you tried already to solve the issue.
    Anything else you can think of that might allow someone else to understand your issue.

  • Canon hf11 error file not supported in cs4

    I have the Canon HF11.  I have tried to import avchd files via the media browser and get the error message:  files not supported.  I have upgraded to 4.01.  The files can import successfully into IMovie 09.  I originally had the trial version installed, but I have uninstalled it via the uninstaller, and have installed the retail version.  Could this be causing the problem?  If so, any solutions would be appreciated.
    Thanks.
    Rhonda

    I uninstalled cs4 and downloaded the cleanup script.  The program found the cs4 installation, but no files were listed to clean-up.  The right bottom box was grayed-out.

  • Audio file not support

    Hi,
    I am using a folio overlays for a digital publication and insert audio files. While inserting the audio file not supported. The following error was occurred. Please advice.

    I've moved your question to the DPS forum.

Maybe you are looking for

  • Flex 2 Google Search 0.1

    I downloaded Flex 2 Google Search 0.1 from http://www.zeuslabs.us/downloads and it will display the google search results in our own web site So when I do my flex program using the Flex 2 Google Search 0.1 it was work in my local PC(windows) I'm usin

  • Count of Prompts in OBIEE11G

    Hello Experts, How to calculate Count of distinct Prompt in OBIEE 11G Application. Regards,

  • HT4623 Iphone 4s access denied error message when importing photos

    ok got iphone 4s in feb have used windows live photo gallery to import since i got the phone and never had any problems    started having problems with itunes not working say it was on a locked disk and/or didint have write permissions fixed this wit

  • Videos using .RAM format

    Is the OS X able to view a video in the .RAM format and if so how? Thanks.

  • ITunes upgrade to iPhone OS screwed my iPhone

    I plugged in my iPhone 3GS to iTunes and received the message that a new version of the OS was available. So, I sadly chose to install that update. After downloading extracting and then attempting to install i got a message "An unknown error occured"