Mov file won't play in quicktime on pc only audio plays

How do I get my mov file to play in Quicktime? The audio plays but the image doesn't appear -- it is just black or white.  Thanks.  If I need a codec, how do I get it?  I am using a PC not a Mac.

Use the Movie Inspector window to find out what video codec was used and a search of the Web to find a valid version.

Similar Messages

  • .mov files won't playback in quicktime 7.2 after archive and install

    I just did an archive and install, because I was having a few problems with the Safari beta.
    However since doing so it has been a complete nightmare. So many things stopped working. I'm guessing I had them installed on the system and not on my user.
    So now after getting most thing back up and running, .mov files won't play in quicktime 7.2 an annoying 3ivx pop up appears which leads to a dead link.
    So I checked the .mov format and they are 3ivx, but how do I install and from where do I get the codec??

    Perian
    http://perian.org/#detail
    It's free and most people use this to play off the wall codecs...3ivx.
    Please read the information on the web page on how to install and use. In the download there a help page.

  • .MOV file won't open in quicktime

    I have a Macbook Air OS 10 version 10.7.2 , Processor 1.68 ghz intel core i5, memory is 4gb 1333 mhz ddr3.
    When i drag the .mov quicktime movie file into quicktime player i get this error message: "The document could not be opened. the movie's file format isn't recognized."
    What do i need to download to make quicktime play this .mov file?
    thanks!

    Quicktime isnt a very good movie player.  At all.  If the file isnt corrupted, and is actually a valid file, then I would download and use VLC Player.  It plays nearly every format of video file, and is completely FREE.  It IS possible however, that the file you are trying to play is damaged in some way, and wont be played by VLC either.  If VLC wont play it, the file is no good.

  • Why is an mov file showing up as a black screen with only audio?

    I am importing a mov file into elements 11 and it is only showing up as a black screen with audio.  The clip will play in other programs on my computer but is not importing into elements 11.  The file was created on my panisonic camera.  I am pretty new to video editting and am quite frusterated.  I'm assuming it is some sort of codec issue but don't know how to proceed.  Thanks for any help.
    't

    Read Bill Hunt on a file type as WRAPPER http://forums.adobe.com/thread/440037
    What is a CODEC... a Primer http://forums.adobe.com/thread/546811
    What CODEC is INSIDE that file? http://forums.adobe.com/thread/440037
    Report back with the codec details of your file, use the programs below... A screen shot works well to SHOW people what you are doing
    http://forums.adobe.com/thread/592070?tstart=30
    For PC http://mediainfo.sourceforge.net/en or http://www.headbands.com/gspot/
    For Mac http://mediainspector.massanti.com/
    IF your camera uses MJPEG read... MJPEG http://forums.adobe.com/thread/730396
    >new to video editting
    Some reading...
    Online User Guide http://help.adobe.com/en_US/premiereelements/using/index.html
    -Page to download current PDF http://helpx.adobe.com/premiere-elements.html
    Importing Video http://forums.adobe.com/thread/1065281
    -and project settings http://forums.adobe.com/thread/1112086
    Saving & Sharing http://forums.adobe.com/thread/1137128
    -Sharing to DVD or BluRay http://forums.adobe.com/thread/1137645
    -Sharing for Movies http://forums.adobe.com/thread/1051093
    -Sharing for Computer http://forums.adobe.com/thread/1058237
    Steve's Basic Training Tutorials... steps are the same for several versions
    -start at http://forums.adobe.com/thread/537685
    -v11 http://www.amazon.com/Muvipix-Guide-Premiere-Elements-version/dp/1479311200/
    -All http://www.amazon.com/Tricks-Adobe-Premiere-Elements-Muvipix-com/dp/1451529724/
    -and http://forums.adobe.com/thread/498626
    -and http://prodesigntools.com/four-hours-free-video-tutorials-new-photoshop-elements-9-pse9.ht ml
    -and http://prodesigntools.com/five-hours-free-tutorials-photoshop-and-premiere-elements-7-and- 8.html
    FAQ http://forums.adobe.com/community/premiere_elements/premiere_elements_faq
    TIPS http://forums.adobe.com/community/premiere_elements/premiere_elements_tips
    Another help site http://muvipix.com/ or http://muvipix.com/phpBB3/

  • Mov files won't sync /

    Ok - I just got my new classic and my .mov files won't sync.
    The videos are showing and playing in iTunes - but are "grayed out" on my iPod movie tab. (I can check the boxes, but they don't transfer/sync)
    Here's a screen capture of what I mean :
    http://tinypic.com/r/2vnkmkk/3
    I've tried resetting already.
    Message was edited by: BBrendan

    Figured it out - I wanted to "create an ipod version" of the video from the advanced tab in itunes - but couldn't do it until I had created an account at the itunes store.
    Once I'd created the account, the option became available.

  • After a itunes update my HDV mov files won't play on my mac.

    I applied and update to my MacBook pro and BAM!! Now my HDV.mov files won't play with QuickTime or final cut pro. I'm in the middle of a project and I can't finish it because when the files play in fcp I get a error. Can anybody help me with this?

    I have two anserws I think might work for you. The first one is: This solved the issue down loading and re-installing Quicktime 7.5.5
    http://www.digitalrebellion.com/blog/posts/using_pacifist_to_downgrade_quicktime .html
    I'd create a backup of the System / Components and Quicktime folders first though, just incase you need to revert back.
    and the 2nd one is:
    I HAVE A FIX...AND IT WORKS!!!!!!!!!  Actually a friend found this fix somewhere else, but I just did it and it worked.  The only rub is you need to have access to another system that has not been updated to iTunes 10.5 or QT 7.7.
    On the system that has not been updated, go to:
    MAC HD/System/Library/Components and copy that folder to an external drive...next go to
    MAC HD/System/Library/QuickTime and copy that folder to an external drive.
    On the system that is not working, go to the same places on the MAC HD and delete those two folders.  Then copy the folders from your external drive to the same location.  Restart you system...i did it twice...and everything should be back to normal.  This has worked on both systems here that were previously jacked up.  If you do not have access to a system that was not messed up, let me know and maybe we can swap files.
    I havent tried any of these yet because I'm in the middle of a project and I dont wnat anything to go wrong right now. After I'm done I will be sure to get started on one of these.
    If you try any one of these let me know how it works out.

  • After an itunes update my HDV mov files won't play on my mac.

    I applied and update to my MacBook pro and BAM!! Now my HDV.mov files won't play with QuickTime or final cut pro. I'm in the middle of a project and I can't finish it because when the files play in fcp I get a error. Can anybody help me with this.

    Take a look at this thread...
    https://discussions.apple.com/thread/3385122

  • Mov files won't open on mavericks

    hello
    i have a problem to open a mov video file that created in iMovie through mountain lion.
    since i upgrade to mavericks that mov file won't open.
    i try all the ways by using most of the convertor application that i can use.
    even try with quick time 7 adding codecs packages  and perian but nothing show on ....
    i can't get even infos from that file. It only shows that is 8,9 GB of space and nothing more.
    please if you have an advise on this , i would be grateful
    thank  you
    Dimitris .Greece

    I couldn't even find any QuickTime files on your page.

  • QuickTime Player7 can't open "video.3gp".  The file may be damaged or may not be a movie file that is compatible with QuickTime Player.  How can i do to open movie file? on OS X 10.10.2

    i just tried to open video file on youtube. but it shown "can't open "video.3gp".  The file may be damaged or may not be a movie file that is compatible with QuickTime Player.   How can i solve this issue?

    i just tried to open video file on youtube. but it shown "can't open "video.3gp".  The file may be damaged or may not be a movie file that is compatible with QuickTime Player.   How can i solve this issue?
    In what file type and compression format did you download the YouTube content? I.e., to avoid such issues, you would normally download the source files as content that is natively compatible with your target player or convert incompatible file type/compression format combinations to files that are compatible with your targeted media player.

  • TA44469 Quicktime on my Mac runs a URL dot mov file.  On My WINXP Quicktime Pro will not.  Anyone know what's wrong.

    Quicktime on my Mac runs a URL dot mov file.  On My WINXP Quicktime Pro will not.  Anyone know what's wrong.

    I just experienced this exact same issue with my early 2011 15" macbook pro. Since like a month after purchasing it I had issues with the screen randomly going dark on me. I sent it in for repair inder waranty they replaced the gpu and logic board but I continued to have the same issues with the screen randomly going black sometimes I would need to reboot it in order to get the screen to go back on but it happened so infrequently and I used the computer for school so disnt find the time to resend it in to apple. Just last night the screen started to display the blue screen with black verticle lines on it. I called apple and explained to them  the issues that had been ongoing since I purchased the laptop but they said because I was now outside of warantee that any repairs at thia point wouldn't be covered. Fml so glad I spent 2200 on this future proof macbook pro what a joke my sister purchased a toshiba laptop for 300 4 years ago and it still running like a champ. I loved my macbook but at the price I paid I expect it to last longer than 2 years before leaving me high and dry. *** apple??

  • Converting .mov file to mpeg-4 from Quicktime Pro (Player 7)

    I have, in the past, converted .mov files to mpeg-4 with Quicktime Pro successfully, without quality being an issue. However, now the quality of the movie is grainy and pixellating. What am I doing wrong? Please help me. Thank you.

    Sounds like a setting has changed on you. Have you done an upgrade of QuickTime? Have you exported a low-res version of something recently. My QT Pro setting always seem to default to the most recent settings.
    Also, when exporting to .mp4, I find that the H.264 setting seems to work better...especially when I crank up the data rate.
    Hope this helps.
    DLar

  • Quicktime Video hangs while audio plays fine

    I have tried everthing to configure Quicktime to play videos with looking like a set of flashcards. I have upgraded to all the latest versions. I unchecked the "Enable direct3d video acceleration" in the Control Paned Quicktime Preferences and have set it to safe mode (GDI only) per the FAQ. But still I get halting video from video files on my harddrive (not from internet) while the audio plays just fine. Can anyone expain this and tell me how to correct it. My PC system is more than adequate so I do not understand why this occurs. Flash Player video plays just fine and only Quicktime video is a problem. PLEASE HELP! I've paid for the whole first season of "Heroes" on iTunes and am unable to watch it!
    PC   Windows XP   2GHz 1024 GB with Radeon 9000 128 MB video card/driver

    I have tried everthing to configure Quicktime to play
    videos with looking like a set of flashcards. I have
    upgraded to all the latest versions. I unchecked the
    "Enable direct3d video acceleration" in the Control
    Paned Quicktime Preferences and have set it to safe
    mode (GDI only) per the FAQ. But still I get halting
    video from video files on my harddrive (not from
    internet) while the audio plays just fine. Can
    anyone expain this and tell me how to correct it. My
    PC system is more than adequate so I do not
    understand why this occurs. Flash Player video plays
    just fine and only Quicktime video is a problem.
    PLEASE HELP! I've paid for the whole first season
    of "Heroes" on iTunes and am unable to watch it!
    PC   Windows XP
      2GHz 1024 GB with Radeon 9000 128 MB video
    card/driver
    I am getting really SICK and TIRED of forums where pleas for help are ignored and are never receive a reply. Just like the player, your support STINKS! I cannot believe my problem has not occurred to hundreds of quicktime subscribers and that no one has a clue to this flashcard-like halting video problem.

  • Only audio plays on apple tv

    while using optimum app to mirror cable tv from iphone only audio plays no video, message says video output is not supported ,please disconnect your output cable to continue using the application,

    Do you see the aurora/galaxy backbround on the TV? If so you have the display set in Extended Desktop mode with the MacBook as the main screen. The Menu Bar and Dock will be on the MacBook display and your background screen on the TV but you can move the cursor onto the TV screen.
    In System Preferences>Display on the MacBook screen there should be an Arrangement tab when you have the MacBook hooked up to the TV and both screens working. When you click the Arrangement tab do you see two monitors side by side? One of them will have a Menu Bar at the top. Just click on the Menu Bar and drag it to the second monitor. That will make the second monitor your main screen.
    The TV will now have the Dock and Menu Bar and windows will open on it. But you can move the cursor to the MacBook screen and move windows from the TV over to the MacBook screen.
    You can now use your MacBook in Clamshell Mode with a wired or Bluetooth keyboard and mouse.  http://support.apple.com/kb/HT3131 When you disconnect from the TV your Menu Bar will automatically change back to the MacBook.
    Or if you want to use the MacBook’s keyboard and trackpad to work on the MacBook screen while showing it on a TV you can check the Mirror Display box on the lower left hand side of the Arrangement tab under the two monitors box. That will give you the same screen at the same resolution on both the MacBook and the external monitor.

  • Does the EQ setting affect only audio played from the Music app?

    Does the EQ setting in Settings -> Music affect only audio played from the Music app or does it also affect any other audio? Specifically, I'd like to know if the setting is applied to audio podcasts that are played from Downcast. Thanks!
    --VV

    They will only affect the Music app.

  • .MOV file won't play in QuickTime Player? QT Components?

    I have a bunch of .MOV clips on my hard drive that I'd like to ultimately import to Final Cut Express (4.0.1) to edit (my wedding video!!). If I double click on the clip, it automatically opens in QuickTime Player (7.6.9), and I then prompted to a QuickTime Components website. I'm not sure why the .MOV clips won't play, since I believe I have the latest version of QT. What should I do?
    Additional information on the .MOVE files: original format is MPEG HD, dimensions: 1280 x 720, Codecs: XDCAM EX 720p30 (35 Mb/s VBR) Integer (Big Endian), Timecode
    Thank you for your help!

    Upon further research, I found that a certain QT plug-in is required to use XDCAM EX footage in Final Cut Express, which can be found on this website:
    http://www.calibratedsoftware.com/QXD.asp
    I downloaded the demo, but have no idea how to use it to convert my files so FCE will accept it.  Is anyone familiar with this plug-in and what to do once it is downloaded? 

Maybe you are looking for