.mov-files jerky in PSE7

Hello, I just bought a Canon Powershot G10 and was quite disappointed about the movie quality, videos are jerking a lot in PSE7(never had this problem with my G9-files). Then I discovered, that Canon has changed the videos from avi to mov - obviously that is the cause (at least on my computer), because the G10-videos are smooth and very good, if I play them in the external Quicktime-Player (newest version. I installed PSE7 also on my notebook - same effect. OS : Vista Buisiness. Can anyone confirm these problems ? Solutions ?

I have considered the Canon G10 for my family but we have not purchased it, so I can not specifically confirm your problems. Here are some suggestions that might help you isolate your problem
1-- Since you say your experience the same problem when you play these G10 videos using the Quicktime Player (and Photoshop Elements is not involved), it seems appropriate for you to ask Canon Technical Support about your problem. You can ask them what player they would recommend and if they have identified any characteristics of your computer that might cause jerky playback.
2- I suggest that you look at the dpreview.com site.
Its review of the G10 camera at http://www.dpreview.com/reviews/canong10/
includes a sample movie file that you could download and try to play on your computer. It may help to know if that sample file exhibits the same jerky problems on your computer.
The dpreview forum for Canon cameras
http://forums.dpreview.com/forums/forum.asp?forum=1010
may be a better place than here to ask your questions about jerky playback of the G10 video. It is an active forum that often includes discussion of the newest G series camera photos and video.
A request -
Please do post back to this thread with the conclusions after doing your analysis using other resources. I think that you are the first to ask this question here but I do not think that you will be the last to ask. Therefore your feedback will be valuable for others.

Similar Messages

PSE7: Quality of .mov file playback

I find the playback of .mov files to quite poor in PSE7 - it's rather "jittery" compared with QuickTime. This is a pain as more and more digicams save their movie files to .mov instead of .avi. Does anyone else notice this?
I'm using PSE7 under Vista 64, 12GB RAM, Nvidia GTX280/1GB, Intel Core i7 Extreme.

With the convergence of cameras and camcorders I think Adobe needs to improve the handling of video in PSE. I'm hoping that PSE8 will address these issues but I'm not terribly optimistic given the focus that Adobe seems to be placing on the online component of PSE (which is not interesting to me - at least not the way it's been implemented thus far).
Some of the things I'd like to see:
Handle AVCHD clips. I know that these sort-of work (for some people at least) if you have Premiere Elements installed but PSE needs to handle these natively. I don't know of any digital asset management system that handles AVCHD well (just the little utils that come bundled with cameras/camcorders). I think there's a good opportunity for Adobe here.
Improve .mov playback
Ability to define external viewers e.g., if I want to use Quicktime for .mov, PowerDVD for AVCHD
The video playback window should be non-modal.

PPro CS4 - imported .mov file and video playback is jerky

Hi all.
I have imported a Quicktime .mov file into a standard sequence. The audio plays back fine but the video is very jerky.
I did an 'interpret footage' on the clip and see it's at a frame rate of 1.2480.
How can I get this file to play correctly in a PPro sequence at 29.97 FPS?
Help! My deadline is getting close.
Thanks.
Keith

Thanks Bill.
Here's what I could find... I hope it means more to you that to me!!! I see that the average frame rate is 13.58. If I interpret footage and use that rate, 30 second commercial plays in about 5 seconds.
Thanks for the help.
KB
Computer is:
AMD Pnenom 9500 Quad-core Processor 2.20GHz
8 GB RAM
Windows Vista 64-bit SP1
NVIDIA GeForce GTS 250 1 GB
Type: QuickTime Movie
File Size: 536.3 MB
Image Size: 720 x 486
Pixel Depth: 24
Frame Rate: 1.25
Source Audio Format: 48000 Hz - 16 bit - Stereo
Project Audio Format: 48000 Hz - 32 bit floating point - Stereo
Total Duration: 00;01;19;09
Average Data Rate: 6.8 MB / second
Pixel Aspect Ratio: 0.9091
QuickTime Details:
Movie contains 1 video track(s), 1 audio track(s) and 1 timecode track(s).
Video:
This movie appears to have DROPPED FRAMES.
There are 887 frames with a duration of 25/749ths.
There is 1 frame with a duration of 982/14985ths.
There are 140 frames with a duration of 50/749ths.
There is 1 frame with a duration of 275/749ths.
There is 1 frame with a duration of 325/749ths.
There is 1 frame with a duration of 400/749ths.
There is 1 frame with a duration of 575/749ths.
There are 48 frames with a duration of 600/749ths.
Video track 1:
Duration is 0;01;19;18
Average frame rate is 13.58 fps
Video track 1 contains 1 type(s) of video data:
Video data block #1:
Frame Size = 720 x 486
Compressor = Animation
Quality = Most (5.00)
Temporal = Most (5.00)
Audio:
Audio track 1 contains 1 type(s) of audio data:
Audio data block #1:
Format = 16 bit - Stereo
Rate = 48000.0000 Hz
Compressor = 16-bit Big Endian (uncompressed)
Timecode:
Timecode track 1 contains 1 type(s) of data:
Timecode data block #1:
Start Time = 01:00:02:14
Reel name =

Canon 5D MII .mov files video is jerky

Vista 64 Ultimate SP1
Using latest ASUS i7 MB P6T Deluxe w/ Intel 3.2ghz 965 quadcore @3.2 ghz
12GB Ram
Nvidia Quadro CX video w/latest drivers. dual Dell moitors 2408WFP running 1920 X 1200 via DisplayPort.
Premiere Pro CS4 latest updates
Quicktime Pro latest updates (7.6 1292)
I can open the .mov files and they play smooth as silk in QT Pro at full rez.
When I import the .mov files into PP on the timeline and go to play, I get stalling, horrible framerates (on the order 3 fps), intermittent muting in the audio. Horrible. Help ! I sunk a lot of money into this state of the art rig to edit uncompressed HD video from my Canon 5d Mark II, and yet
I am at my wit's end. The .mov files from my Canon 5D mark II are allegedly 1080p, 30fps h.264 (?). How do I get PP to play and scrub through smoothly uncompressed on the timeline ?
Thanks

John,
Byron, the British Poet, has a great pair of lines in one of his works that is very appropriate here:
'These thorns are of the tree I planted.
They tear me and I bleed...'
For a New Yorker, I detect a certain glaring lack of the built-in up- front protective cynicism about product promotion that I would have expected to find. :) WTF is an appropriate afterthought though. And it does establish that you at least got some of the proper upbringing to be a bona fide New Yorker :)
By the way, do not hold your breath until an Adobe rep steps forward to offer a rebuttal for misleading advertising. That's even less likely than a real New Yorker apologizing for saying FU. And, don't be surprised if that is not the only instance of gilding the lily you will discover in Adobe--or many other--software product claims.
However, you can get your money back from Adobe, though, if you haven't had it too long. They are quite good about that. And, they were up front about the QTP requirement. And they do have some great products, like AE, that actually live up to the advertising.
And, most importantly, out of all this you have certainly learned one half of the lesson necessary for a successful relationship with new software--Read the forum, search the web for 'X Software Problems' and hit the other related forums like DVI, etc.
Now for the other half, the cherry on top, the most important step before buying: Are you Ready!
DOWNLOAD A TRIAL VERSION AND TEST THE #$%@ OUT OF IT WITH YOUR CAMERA GEAR ON YOUR COMPUTER CONFIGURATION BEFORE YOU BUY. And it never hurts to try the competition's software before you jump.
Never, absolutely never, take any marketing claim from any software producer to be necessarily true to YOUR computing requirements.
As a potentially full fledged New Yorker (with a bit of re education, that is)I'm sure you will appreciate my F&%$#$G candor :)

TS1362 I am running windows xp with all the updates. I have an HP Pavilion with an AMD athlon xp-m processor. I have the most RAM I can install on this PC (1 gig). I also have plenty of disc space(over 60 gig). Why can't I play my .MOV files correctly.

I cannot get the .mov files I recorded on my I-phone 4 to play correctly( i.e. no audio, video jerky at best), on my HP Pavilion laptop with an AMD athlon xp-m, OS=XP, 1 gig ram, plenty of hard drive space >50 gig. Just not enough RAM or am I missing something? I have updated all I can(Quicktime, I-tunes etal). Any ideas?

My first thought when reading your post ( video jerky) is that the CPU doesn't have enough horse power? What is the GHz of the AMD athlon? 1.8 GHz would be right on the edge with video. And where the computer will max out at 1 Ghz of RAM indicates the laptop is older and the CPU probably as well. 1 GHz of RAM maybe low on today's computers but would not be an issue if the CPU was perhaps 2.8 GHz. The audio is less demanding by far on CPU's than video, so that could be a codec?

Why is the output file jerky ?

Hi there,
I have AE CS5 on my Mac. My system is 27" iMac core i5 with 12 GB RAM DDR3 1333 MHz with quad core.
I rendered a 40 seconds clip with an earth spinning.
I output it to mov format in 1920 x 1080.
When I did a RAM preview, it was fine & the earth was spinning smoothly.
But the output file (in mov) - (I did thru Composition > Make movie) when I play using QuickTime player is jerky at 20th Sec to 29th sec.
I then import this mov file into Final Cut, it look stuck in the Viewer but was perfect on the Canvas.
When I render in Final Cut, the output file as mov and use the same Quick Time player to play it & it is perfect.
Can I know what is the reason that it is not working in Quick Time the first time when it was fresh out from AE ?
Thank you.
Cheers

The default render settings use Quicktime Animation codec at best quality. These files will not playback smoothly because the data rate is too high for the hard drives to keep up with. The animation codec is a lossless codec designed not designed for playback.
Final Cut uses compressed codecs designed for playback as the default. I'd suggest that you open up the help files (F1) and read the entire section on Rendering and Exporting (link).

Problem editing .mov files in CS6

Hi Adobe folk,
I've uploaded .mov files from my Canon 7D camera onto Adobe Premiere CS6, but after doing some editing the footage in the playback screen is very jerky/slow. I'm working on a brand new iMac OSX and have a RAM of 4GB, so I have no idea why the playback would be so slow.
It's an urgent project that I'm working on, so any solutions would be much appreciated.
Thanks :-)

All .mov files aren't the same thing though. Quicktime/.mov files are just the "container" for the actual "codec" the codec is what determines basically everything other than the file extension itself anyways. Basically the type of .mov file you're attempting to edit is using the h.264 codec, which is a codec that puts a TON of strain on your CPU. Converting the files to ProRes would make playback better, but will produce huge files, and if you start stacking several layers of video on top of each other it will start to playback in a choppy manor, because you're not using a RAID array. In this case I don't think the RAM will help that much, although it should make your overall experince much better.
Although how many layers of video are you attempting to edit on the same track and what effects are you using? Because your system should be able to at least playback a single video clip inside Premiere without issue.
Although once you post what the resolution is I'll be able to recommend what codec to use, because for certain resolutions some codecs tend to become more efficient than others. But basically unless you have FCP on your machine you can't convert to ProRes, however if you don't have final cut no worries because you can use the Cineform codec which is just as good as ProRes. The cineform codec is also free now days which is great. But honestly I think that most likely you're going to need to transcode the footage to a ligher codec, basically you don't need to worry about files being too big because, even though it seems like a smaller file would be easier for your machine to handle it's actually quite the opposite unless you start hitting a HDD bottleneck. Which won't happen in most cases, (depending on resolution etc though or unelss the video is totally uncompressed HD).
Here is the basic reason why the less compressed a video clip is the easier you can edit the file without strain on the CPU. Video clips that use "GOP's" or Group of Pictures use
I - frames
B - frames
P - frames (With mpeg-1 there is also D-frames but it's not used anymore to my knowledge)
Anyways though when your CPU plays back a h.264 clip it has to decode the video which the longer the GOP is the harder your CPU has to work, and in general H.264 footage is almost always GOP because it's so heavily compressed. Unless it's I-frame only. Because basically the further the I-frames are from each other the harder your cpu must work to decode it. When dealing with footage that is much less compressed though you're CPU is basically free to process other stuff such as heavy CC or other effects.

Bridge doesn't play movie files

I have Bridge CS5 set to play movie files when it encounters them but for some reason it has decided to stop doing so.

Thanks for the link but I have a slightly different problem.
I have now discovered that Bridge plays most .mov files but not those in a particular folder. Has anybody any idea why?
I can however play these particular files with Nero. It's just that one would prefer to have Bridge do it when one is working in Bridge. But, it has to be said (and I'm talking about hi def movie files here) Nero plays them smoothly without a hitch whereas Bridge playback is jerky. Why? Is Nero using a different codec and if so can one get Bridge to use the same one?

PSE 8 .mov files cannot play

Hello. I just upgraded my PC to Win 7 64bit, clean install. I then added Itunes / quicktime. Then I installed PSE8 and restored my catelog from a backup. All is well except I cannot play mov files within PSE8. My point and shoot takes HD vid clips with the mov extention. When I try to play the video in PSE8 a window pops up stating I need to install quicktime. Prior to Win 7, I had Vista 64 bit - and no problems with PSE7 or 8. They all played videos fine. I have reinstalled quicktime several times, without success for playing the videos. I can play the videos fine outside of PSE8. Quicktime is set as the default player. I am stumped and upset about this. I searched this forum and the knowlege base. I found someone else with a similar issue, but no solutions. Any suggestions?
When I intalled itunes, there was a 32 bit version and a 64 bit version. Would this matter? I can't remember which version I had on the Vista 64 OS.
Jason

Solved:
Added PSE8 as an exception in the Windows DEP area. Rebooted. Now works fine.

Contour HD1080 Files Jerky Premiere CS4

My system is a Dell m1330, core 2 duo 2.4GH, 4 gigs ram, Vista 32bit
Ok I am a bit new to these new file formats. I am trying to edit some footage from my Contour HD 1080 on Premiere CS4 and it plays really jerky and freezes at points. I do not have any of those POS codec packs installed. the only thing I have installed is Coreavc Pro. Coreavc was the only way I could get the files to play correctly in Media Player Classic (which plays them just fine now so I know its not a hardware speed thing). I tried to install Quicktime and that was not even able to play the Contour MOV files correctly, because of this I removed Quicktime from my computer. I have tried to rename them to MP4 and use them in Premiere and it has the same effect.
Has anyone out there been able to play and edit these Cont HD MOV files with Premiere CS4. I would love to hear of a workflow so I can stop wasting time and get down to business.I would like to avoid installing Quicktime on my system if I can, I would love to be able to use CoreAVC with premiere (becuase it seems like the only thing that works with these ridiculous files), and I don't wont to have to convert hours of footage before it will work in Premiere if I have to.
This is what Premiere says the file is:
Type: QuickTime File
File Size: 520.3 MB
Image Size: 1920 x 1080
Pixel Depth: 24
Frame Rate: 29.97
Source Audio Format: 48000 Hz - 16 bit - Stereo
Project Audio Format: 48000 Hz - 32 bit floating point - Stereo
Total Duration: 00:05:02:27
Average Data Rate: 1.7 MB / second
Pixel Aspect Ratio: 1.0
QuickTime Details:
Movie contains 1 video track(s), 1 audio track(s) and 0 timecode track(s).
Video:
There are 9087 frames with a duration of 1/29.97th.
Video track 1:
Duration is 0:05:03:06
Average frame rate is 29.98 fps
Video track 1 contains 1 type(s) of video data:
Video data block #1:
Frame Size = 1920 x 1080
Compressor = Ambarella AVC encoder
Quality = Least (1.00)
Audio:
Audio track 1 contains 1 type(s) of audio data:
Audio data block #1:
Format = 16 bit - Stereo
Rate = 48000.0000 Hz
Compressor = MPEG 4 Low Complexity AAC
This is what G Spot says the file is:
qt : Apple QuickTime (.MOV/QT)
File Type: QuickTime (.MOV)
Mime Type: video/quicktime
Recommended Display Size: 1920 x 1080
Created: 2010 Apr 29 03:12:15
Modified: 2010 Dec 23 20:30:17
Thanks for any help
MD

What is your drive setup?
Read Harm on drive setup http://forums.adobe.com/thread/662972?tstart=0
- click the embedded picture in Harm's message to enlarge to reading size
- you need AT LEAST 2 drives for video editing, 3 is better
- some HD formats work better with (require) RAID
Read Hunt on Partitions http://forums.adobe.com/thread/650708?tstart=0
A link with many ideas about computer setup http://forums.adobe.com/thread/436215?tstart=0
And even more hardware discussion http://forums.adobe.com/community/premiere/hardware_forum

Import .mov files

My camera a lumix gf6 produces films in .mov format. Premiere elements 12 cannot import this file format correctly, what tot do?

Hi,
My iMac runs on OS X 10.9.3, newest version.
My camera gives AVCHD.mov (1920 x 1080) movies.
Interlaced or progressive, I have no idea... I'm not at home, so I cannot check this with the camera
"cannot import this file format correctly", I mean that I'm getting a jerky preview even after I render the Timeline content.
I'm running Quick Time player 10.3, playing the movies with Quick Time works perfect,
I've updated to 12.1 already
I know almost nothing about computers but I understand that I have to find out what the codec en format specifications are of my .mov files?
When I'm back home I'll try to follow the instructions that I read. Do I have to install the right codec and then it will be okay?
Bert

.mov files choppy in iMovie. Will Quicktime Pro help?

I use a Panasonic FX01 digital stills camera to take small movie clips sometimes. It creates .mov files that are super smooth when played back in Quicktime.
I'd really like to use them in iMovie. iMovie imports the clips okay, but they play back slightly jerky. Would Quicktime Pro do a better job of converting the .mov files (presumably to dv) than just importing into iMovie?
Or is the jerkiness due to fps?
The camera offers me 30fps at 640x480. It also offers me, in the menu, a PAL output, which I choose. I'm not sure if selecting this makes the camera record at 25fps for PAL.
I've tried opening my iMovie project at 25fps and 29.97fps and the imported .mov is still jerky.
Is there any way to maintain the smoothness of the original .mov files and yet use iMovie to create DVDs that'll play on a PAL system?
Thanks.
iMac G4 20inch Mac OS X (10.3.9) 1Gb RAM

Would Quicktime Pro do a better job of converting the .mov files (presumably to dv) than just importing into iMovie?
It shouldn't make any difference for the most part. In purchasing iMovie (iLife) you gained access to the same QT "Pro" routines as when you buy QT Pro and access them through the player. What you do gain is more control over the specific settings which are applied as opposed to the "automatic" conversion by an iMovie import.
Or is the jerkiness due to fps?
Not an epert here, but would tend to believe this contributes to the problem. My recomendation wpuld be to download and try a conversion using MPEG Streamclip here. Believe QT uses a simple "drop frame" algorithm when converting from NTSC to PAL. MPEG Streamclip is has a "blend frame" algorithm option instead which ensures no video data is totally lost. If you step through the converted video, you will, however, note the periodically 2 frames have beeb bended together and, therefore, appear somewhat "fuzzy." Degree of fuzziness, of course, depends on the amount of vector motion displacement between the frames which have been blended. File is also resized to 720 x 576 as part of the operation PAL DV conversion. In any case, you can always give it a try and import the resulting file into iMovie as PAL.

Importing MP1 (.mpg) movie files?

I've just started using iMovie08, and athough it was pretty impressive at pulling in all my home movies that were .Mov files, it hasn't pulled in the older movies that were recorded as .mpg files.
iPhoto seems to recognise them just fine, but iMovie won't let me import.
The only thing I've tried to limited success is to convert them in Quicktime, but then the sound track doesn't come through..?
Please can someone help?
Thnks

Now have a different problem.... I've imported them into iMovie, but when viewing these videos iMovie frequently crashes (over 5x in the last 10 minutes) and the viewing of the thumbnails is jerky.
Have not had such problems. Believe most crashing problems were traced to missing upgrades and/or conflicts with certain older QT components which needed to be updated. Only crash I've had was attempting to open iMovie '08 after about 72 hours of batch processing. Never found out what caused the crash, but re-booting the computer seemed to fix whatever was wrong. Jerky playback may or may not be indicative of more serious problems. I would make a quick project export and see if the "jerkiness" is limited previewing or affects the final output. Depending on outcome, I might check thumbnail/cache files for possible problems/corruption.

Sick of iMovie letterboxing .mov files

I am tired of iMovie letter-boxing .mov files. This is ridiculous. I imported them fine when iMovie HD first came out. When did it start to letterbox them all? Do you think they will fix this in the future? Thanks.

DV fix, but the quality seems to weaken
Maybe some resolution and frame rate conversion is then needed, and this degrades quality?
What is the resolution and frame rate of the original .mov? It must be converted to NTSC/PAL 720x480/576 and 29.97/25 fps for iMovie.
My Nikon Coolpix takes 640x480@15fps MOV files. Converted to PAL .dv stream via QT Player the quality is as poor as the original...
But for some reason iMovie HD doesn't letterbox those Coolpix MOVs when importing them to a 4:3 project (so I don't need the DV export workaround).
BTW, I once tested whether I get smoother motion when converting the Coolpix 15 fps to 25 fps via JES Deinterlacer (it blends fields, if necessary, so the movement was smoother) but in the end I better liked the simpler and jerkier frame duplication that QT conversion does.

. mov files playing fine on a Mac, but not on Windows with Quicktime 7.2

I have a few .mov clips that were created in Final Cut Pro and that I need to use on a Windows PC. They are playing fine in Quicktime 7.2 on my MacBook, but on the Windows machine, the files play only audio, no video. The screen is white.
I've tried to play these files in the Divx and VCL players, but they don't work there either.
Is there a reason these files would only work on a Mac?
--- As an aside, after installing 7.2 on above mentioned PC (running Vista), NONE of the .mov files on my hard drive run properly anymore. They are either jerky or "white". They will play fine in the VLC player. I've reinstalled quicktime; no difference. All these files were working fine in Quicktime before the upgrade.
Any help is greatly appreciated.
Cheers, Johannes

Here's Avids answer:
Pro50 codecs only work in Macs, so the original files need to be EXPORTED from FCP with a special codec Avid created for Mac.
So that's that issue solved ... hopefully, let's see after the next export.
But .mov files are still screwed up on my PC.
Kirk - I did reboot the machine in SafeMode, reinstalled QT, but nope - version 7.2. still doesn't play any .mov files properly that are stored on my C-drive that previously were just fine.
Thanks again.

.mov-files jerky in PSE7

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