.mov files no video but has sound in premiere pro cs6

Question

I know this isn't adobe. However, all of my .mov files play with no video in quicktime, premiere pro cs6, and sony vegas 9. I've looked into the missing codec, and quicktime brings me to the general page with multiple codecs listed. This happens with two different types of cameras. Both HD. I have Windows 7. Does anyone know why the files won't play video? Thanks.

Answer 1

jon - no idea why you were such a snarky SOB in your reply.  person was just asking for some help.  obviously stuck and could use some advise.  you could have chosen to ask a few clarifying questions to see if additional info could be gleaned.  instead you CHOSE to be mean.  NOT COOL.  if you hate being a support person, dont offer your help and dont go online.  otherwise, change your attitude.
If you feel my comments were inappropriate, then feel free to report my post as such. If you feel the information was incorrect, then please provide what you feel to be more correct information. The object of my comments was to 1) point out that no accurate solution was possible without amplifying information, 2) inform the individual why more information was needed, and 3) describe at least three methods for getting the required information. It was not my intent to be either "mean" or "cool" but rather to teach the individual how to analyize their video content in order to become more self-sufficient in the future. Perhaps if you concentrated more on the content of my response than on your emotional interpretations of what you think was implied, you might find something of value.
My question for you is,"Did you actually create a new profile tonight to hide your normal identity while you berate my response?"
for lordrebeccasama - there are people out there that would like to help.  I would suggest you try to get answers to some of these questions and post - people may have some ideas:  Does this problem occur with all MOV files or just certain ones.  if just certain ones, can you ell which camera or source produced the file?  can you see if the files can be played on other machines (like another PC or a MAC)?  if you can, try to get into the properties of the MOV file (the container) and see if you can tell how it was encoded.  good luck - and on behalf of all people that actually like to help, i apologize on behalf of jon.
Since you have essentially asked for the same information I did, albeit in a more indirect manner, I don't feel any apology is needed on my behalf.