.MOV files not opening - please help

Can anyone help please:
After having all sorts of problems with my iMac, I wiped my HD, reinstalled OSX (snow leopard) and restored my system using Time Machine.
Now some, but not all, of my .MOV movies filmed on iPhone will not open.  I just get the message "The document “IMG_00xx.MOV” could not be opened." in Quick Time Player.
Worst of all, I had backed-up these movies both using Time Machine and just as a copy of my Movies folder to an external HD.  However these back-ups also do not open.
Please can anyone help - I'd be really upset to lose these movies for good.
thanks

no good here.  software updates is what got me scrambled and no new updates available.  I'm still on Leopard 10.5.8 so I think it's a conflict there and os 10.6 or 10.7 would solve it.. but I don't have time to drive 2 hours each way to the nearest Apple store to get the thumb drive OS 10.7 in time to finish my project by tomorow.  If that is the issue, I wish Apple's techies had disabled quicktime update for 10.5.8 and instead say (to use the newest Quicktime upgrade your os to 10.6)  At least I hope that's the issue.  Thanks for the info though.  need to get through this weekend and get this project done for a live performance, then I can worry about upgrading OS.

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