.mov files not playing properly in Premiere Pro

Hey!
I'm new to setting up projects in Premiere, but I have the newest version (2014) of the software, and I'm having problems playing back files within the software. These are .mov files, taken on a Canon mark 3 primarily, and while some files play back fine, others black out the video or grab a random frame and hold it while the audio plays back smoothly. The clips play fine when I open in Quicktime.
I assume this is is a codec problem or something? I have no idea about codecs. Please help! I really appreciate it.
Thank you.

I believe that those MOV files are using the H.264 CODEC. You will need to have that installed (comes with later versions of Apple's QT), but even then, might not work in PrPro 1.5. I just do not recall if it supported H.264.
For a bit more background on file formats, this ARTICLE might be useful. For a bit more on CODEC's in general, this ARTICLE might be useful.
Good luck, and hope that PrPro 1.5 does handle H.264.
Hunt

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